What makes Cloud Services so compelling?


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Enterprises struggle with how to effectively manage and maintain their Information and Communication Technology (ICT) solutions to be more efficient cost-wise, and to improve their business processes. They also have to address security, standards, regulatory, pricing and governance concerns.

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What makes Cloud Services so compelling?

  1. 1. Cloud Services Technology Evolution<br />Mike Benjamin<br />VP Technology Development<br />Global Crossing<br />October 2010<br />
  2. 2. Applications Drive the ICT Market<br />They require more bandwidth and connectivity every day<br />Business criticality is constantly increasing needs for 100% uptime<br />Mobility is driving new challenges around security and data storage<br />E-mail<br />Web Browsing<br />Instant Messaging<br />Document Sharing<br />ERP<br />CRM<br />Telephony<br />Video<br />SAP<br />
  3. 3. IP Connected Applications Drive Our Technology Vision<br />To design a global network architecture based upon a photonic and packet-based infrastructure that leverages the capability, flexibility and control of IP.<br />To utilize this foundation to innovate, develop and deploy applications that bring value to our customers while improving on the efficiencies of our operational model and underlying cost structure.<br />To employ OSS/BSS technologies that ensure the service experience sought by our customers is distinct.<br />
  4. 4. The Consumption Model Evolution<br />Mainframe<br />Applications<br />Client<br />Server<br />PC<br />Web<br />Services<br />Cloud<br />TDM PBX<br />Digital<br />PABX<br />IP-PBX<br />Communications<br />Hosted<br />IP-PBX<br />CaaS<br />
  5. 5. Application Requirements<br /><ul><li>Mobile Access
  6. 6. On-demand Service
  7. 7. Always-on Behavior
  8. 8. Increased Security
  9. 9. Positive Experience
  10. 10. Legacy Integration</li></ul>These items create the foundation for a technology evolution in applications<br />
  11. 11. Today’s Environment:<br />On-premises infrastructure<br />Inflexible and lacking a consistent experience<br />Growth and scale require intervention<br />Lack of resiliency and reliability<br />Slow lead time to usability<br />Distributing technology creates challenges in key enterprise domains of communications, computingand security. Each silo created is inconsistent and often incompatible with the next.<br />The Current Environment<br />
  12. 12. These enterprise challenges can be solved by cloud services, which enable predictable service and customer experience with technology that integrates complex solutions and manages diverse platforms.<br />The Cloud Services Solution<br />
  13. 13. Our Cloud Vision<br />The Cloud is more than just computing. It is a new way of thinking about consuming and delivering networked technology.<br />In the Cloud:<br /><ul><li>Services that can be consumed remotely over the network
  14. 14. Flexible solutions enable new pricing models
  15. 15. Dynamic growth and scaling without operational impact
  16. 16. Highly available and resilient services
  17. 17. Automated service activation</li></ul>A Global IP network is the key to enabling cloud to be used <br />in a consistent, predictable, and reliable way.<br />
  18. 18. Network Enabled Cloud Services<br />Audio and video SIP communication and collaboration, presence, IM, and web<br />Communications as a Service<br />Computing infrastructure, a virtual machine environment<br />Infrastructure as a Service<br />Platform for application focused development and runtime<br />Platform as a Service<br />Hosted software with unified computing and network SLAs<br />Software as a Service<br />Network based protection, detection, and filtering<br />Security as a Service<br />
  19. 19. Our Foundational Capabilities<br /><ul><li>Facilities-based, global network with reach to 700 cities in 70 countries
  20. 20. 17 Data Centers offering virtualization services and managed IT services in Latin America, Europe and U.S.
  21. 21. CoS-enabled resilient private MPLS network and suite of managed network services
  22. 22. Foundational SIP Trunking offer with mediation of VoIP technologies and hosted dial-plan management
  23. 23. Full suite of collaboration services, accessible via IP, with applications-based control mechanisms
  24. 24. Industry-leading customer experience -- including uCommand® portal offering graphical control of services and high touch </li></li></ul><li>