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Innovation at ING by Benoît Legrand


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Benoit Legrand's presentation on innovation at ING at the Lean Startup Summit Europe 21-03-2018.

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Innovation at ING by Benoît Legrand

  1. 1. Innovation at ING Lean Startup Summit Europe Benoît Legrand Amsterdam | 21 March 2018
  2. 2. 2 Banking is just like oxygen…
  3. 3. Innovation is at the very core of the Think Forward strategy 3
  4. 4. 3C’s Innovation Strategy to deliver value (not gadgets) for all 4 Customers Culture Connection
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  8. 8. 8 Innovation activities that drive change Exploration Transformation Acceleration Partnerships Scale-up portfolio Strategic acquisitions when it makes sense, to speed up strategy implementation
  9. 9. Since 2014, we have implemented multiple programs & projects 9
  10. 10. In a nutshell, innovation does not come by accident… 10 • Corporate immune systems are by nature extremely resistant to change - they are proportionate with their size and history • To bring innovation to action, a combination of many elements is essential: LeadershipVision Step by step action Humility Smart failure
  11. 11. 11 The main challenge of the digital revolution is not digital… it is human and cultural