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Presentation Title ( Arial, Font size 28 )
Date, Venue, etc..( Arial, Font size 1...
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Contents
2
Tata Power – an overview
Business Transformation Journey at Tata Power...
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TATA Power - Introduction
• India’s largest integrated power company with a signi...
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Integrated Power Utility with Pan Value Presence
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India Presence
Power generation capacity
Thermal 7415MW
Hydro 450 MW
Wind 437 MW
...
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Expanding Global Footprint
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Pioneer in Indian Power Sector
First 

150 MW
thermal 

unit
First 

500 MW 

the...
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Contents
8
Tata Power – an overview
Business Transformation Journey at Tata Power...
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Vision
ICT is, arguably, the best and most cost effective tool to handle this sca...
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Key Business Objectives
• Establish a platform to support the organization growth...
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Business Transformation
Project Saarthi Business Transformation
• Streamline busi...
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Project Saarthi is taking the Tata Power’s
decennial old journey with SAP to new
...
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Contents
Tata Power – an overview
Business Transformation Journey at Tata Power
S...
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Landscape at Tata Power in 2012
Business Lines
HR
Recruitment and

On-boarding
Ta...
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Landscape for TATA Power in 2016
Business Lines
HR
Recruitment and

On-boarding
S...
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Major processes /areas covered in Saarthi
Enterprise Level
(317 Transactional Pro...
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Module Sub-Module Module Sub-Module Module Sub-Module
HR Employee Compensenati...
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• FMEA / RCMO (Failure Mode and Effect Analysis/ Reliability Centered Maintenance...
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SMAC (Social Media, Mobility , Analytics & Cloud)
• Social Media – Collaboration ...
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Contents
Tata Power – an overview
Business Transformation Journey at Tata Power
S...
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Key Aspects as Differentiators
21
SAP Conversion Index
▪ Achieve SAP conversion b...
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Key Differentiators
22
As part of project Saarthi we are measuring effectiveness ...
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Architecture
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SCoE Roadmap
One SAP for ALL
Achieving Excellence
Extend to group companies /
Enh...
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Enabling Business Transformation through SAP
• Access to all through NetWeaver po...
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Tata Power Safety Incident Reporting
App
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Tata Power “Suraksha” Mobile App
27
Log in Screen for the “Suraksha” App. Home Sc...
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Tata Power “Suraksha” Mobile App
28
Incident Details Screen Attach Images Capture...
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Tata Power “Suraksha” Mobile App
29
Incident Reported in SAP
Confirmation
Reports...
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Tata Power Customer APP
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Customer App – (SAP Multi Channel Foundation- MCF)

Key Features

Mobile App for ...
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Splash and First Screen
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Registration and Post Login
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Consumption and Payment History
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Bill Payment and Query/Complaint
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36
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Website: www.tatapower.com
Email ID: nitin.rohilla@tatapower.com
Contact No: +91-...
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Enabling business transformation by Nitin Rohilla Project Saarthi - Tata Power May 2016

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Presented by Nitin Rohilla of Tata Power at the INDUS Conclave North on 10 May 2016

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Enabling business transformation by Nitin Rohilla Project Saarthi - Tata Power May 2016

  1. 1. …Message Box ( Arial, Font size 18 Bold) Presentation Title ( Arial, Font size 28 ) Date, Venue, etc..( Arial, Font size 18 ) Business Transformation Journey at Tata Power Mr. Nitin Rohilla, Chief – SCoE The Tata Power Company Limited May 2016
  2. 2. …Message Box ( Arial, Font size 18 Bold) Contents 2 Tata Power – an overview Business Transformation Journey at Tata Power Strengthen Penetration & Utilization of SAP Key Differentiators
  3. 3. …Message Box ( Arial, Font size 18 Bold) TATA Power - Introduction • India’s largest integrated power company with a significant international presence. • From Fuel and Logistics to Generation and Transmission to Distribution and Trading-exploring various renewable sources of energy in India and globally, we now have a significant presence in wind, solar, hydro and geothermal energy space. • Tata Power is a century old organization. Commissioned 40 MW on 9th Feb in 1915 to supply hydro-electric power to Mumbai; set-up Hydro, Renewable, Thermal, Gas based stations - 9162 MW • Successful Public Private Partnerships in generation (DVC), transmission (Powerlinks) and Distribution (TPDDL). • We are excited to redefine the contours of Indian 'Power' Sector and committed to 'lighting up lives' for generations to come. 3India’s largest Integrated private sector power utility
  4. 4. …Message Box ( Arial, Font size 18 Bold) Integrated Power Utility with Pan Value Presence
  5. 5. …Message Box ( Arial, Font size 18 Bold) India Presence Power generation capacity Thermal 7415MW Hydro 450 MW Wind 437 MW Solar 28+ MW Transmission Distribution Operational Gujarat 50 MW Karnataka 50 MW Haldia 120 MW IEL 240 MW Mulshi 3 MW Maharashtra 137 MW Mumbai TPDDL Powerlinks Belgaum 81 MW Jojobera 428 MW Tamil Nadu 49 MW Projects under construction Mundra 4000 MW Solar 25 MW Wind 50MW Coal Mine - Mandakini Coal Mine - Tubed Dugar 250MW Dagachhu 126MW Maithon 1050MW Fuel Mix (MW) Growing in all segments 7 Wind 9% Hydro 12% Production Gas 7% Oil 7% Gas / LNG 14% Coal 52%
  6. 6. …Message Box ( Arial, Font size 18 Bold) Expanding Global Footprint
  7. 7. …Message Box ( Arial, Font size 18 Bold) Pioneer in Indian Power Sector First 
 150 MW thermal 
 unit First 
 500 MW 
 thermal 
 unit First 
 gas 
 insulated 
 switch 
 gear Computerized 
 grid control 
 and energy 
 management 
 system 220 kV 
 transmission 
 lines in 
 four circuit 
 towers 220 kV Cable 
 Transmission 
 Network Flue Gas 
 De-sulphurisation 
 plant using 
 sea water First to Introduce 
 SCADA and Fibre Optic ground wire 
 communication First pump storage unit 
 in the country 
 of 150 MW Capacity India’s First 800 MW 
 Supercritical Unit 5Leader in technology adoption
  8. 8. …Message Box ( Arial, Font size 18 Bold) Contents 8 Tata Power – an overview Business Transformation Journey at Tata Power Strengthen Penetration & Utilization of SAP Key Differentiators
  9. 9. …Message Box ( Arial, Font size 18 Bold) Vision ICT is, arguably, the best and most cost effective tool to handle this scale of complexity. ICT is a movement within Tata Power UBIQUITOUS ENABLER Information Technology systems are the “first port – of – call” for decision makers within the organization BUSINESS FOCUS EMPOWER END-USERS SERVICES CULTURE INTEGRATION WORLD CLASS SOFTWARE
  10. 10. …Message Box ( Arial, Font size 18 Bold) Key Business Objectives • Establish a platform to support the organization growth path for 2022 • Augment capabilities of the organization, maturity level of the organization in terms of processes and technology • Ensure standardized processes across organization • Improve the overall cost of quality and avoid rework • Considerable improvement in cycle time in various business processes • Provide major insights through convergence of technology • Create insights into operations and enable near real-time decision making • Ahead of all our competitors in terms of SAP penetration and process maturity.
  11. 11. …Message Box ( Arial, Font size 18 Bold) Business Transformation Project Saarthi Business Transformation • Streamline business processes across Tata Power • Single source of truth • Process simplification / enrichment • Information aided - decision making • Higher degree of integration within Tata Power • Consolidation of disparate IT applications into SAP 11
  12. 12. …Message Box ( Arial, Font size 18 Bold) Project Saarthi is taking the Tata Power’s decennial old journey with SAP to new horizons, with transformation objectives Focus Areas and Key Benefits Top Benefits 70% Integration of Generation, Transmission Distribution& operations on single SAP platform 40% Increase in employee productivity 30% Reduction in time to repair, asset downtime and inventory turnover 30% Higher average annual savings through FSCM Financial Reporting Redesigning the Org structure, financial planning and consolidation, Reporting structure including IFRS Operational Excellence Efficient Operations & Informed decisions, Maintenance processes through Enhanced EAM with WCM and FMEA Governance Risk and Control Customer Delight Better Customer Services through CRM, Customer Web Portal, IVRS/ BCM for call centre Employee Empowerment through ESS, MSS, E- Learning, E-Recruitment, PMS and Training Unified Layer of Entity Build a unified layer of entities like Employee, Customer, Vendor & material Integrated Project Management link ideas and strategies with project data workflows, and business processes
  13. 13. …Message Box ( Arial, Font size 18 Bold) Contents Tata Power – an overview Business Transformation Journey at Tata Power Strengthen Penetration & Utilization of SAP Key Differentiators 13
  14. 14. …Message Box ( Arial, Font size 18 Bold) Landscape at Tata Power in 2012 Business Lines HR Recruitment and
 On-boarding Talent Management Performance Appraisal & Compensation Management Employee Data
 and Payroll Management Time Management LSO – Learning Solution / Training Procur- ement Operational Procurement Funds Integration Supplier Management Reverse Auctione-Procurement Strategic Procurement – Manual Spend Analytics Supplier Self- Service Finance, Analytic s Financial Accounting OT-PI-IT Integration Treasury and Risk Management Standard Financial and Operational Analytics Financial Consolidation, IFRS Management Accounting Bidding for Business Development Decision Support & Reporting Technology Platform Corporate Portal Risk & ComplianceForms Automation Process Integration Documents Management Balanced Scorecard Master Data Management Generation ‘Material Management Plant Maintenance Advanced Asset Management Energy Management and Generation billing Plant Operational Analytics OSI-PI Transmission On-line Dispatch
 Management Trading – Sunguard Advanced Asset Management Settlement OT-PI-IT Integration Renewable Energy Windmill to ERP Integration Billing Carbon Trading Core Proce sses Distribution Metering Billing – Collection Energy Audits, Leakage Detection – Manual Call Center / CRM-BCM Web Self-Service –
 Customer Portal Mobile Integration GIS Project Execution Basic Engineering Project Cost Estimation Project Systems and Accounting Bid Management and Contracting Project Management Primavera Integration Non-SAPSAP Application Legacy/Manual ESS / MSS & Travel Management EHS Permit to Work Mobility and Collaboration 14
  15. 15. …Message Box ( Arial, Font size 18 Bold) Landscape for TATA Power in 2016 Business Lines HR Recruitment and
 On-boarding Succession Management Performance Management Employee Data
 and Process Management Time ManagementTraining Procur- ement Operational Procurement Funds Integration Supplier Management Reverse Auctione-Procurement Strategic Procurement – Manual Spend Analytics Supplier Self- Service Finance, Analytic s Financial Accounting OT-PI-IT Integration Decision Support Standard Financial and Operational Analytics Financial Consolidation, IFRS Management Accounting Bidding for Business Development Reporting Technology Platform Corporate Portal Risk & ComplianceGISForms Automation Process Integration Documents Management Sustainability Performance &
 Emissions Management Master Data Management Generation ‘Material Management Plant Maintenance Advanced Asset Management Energy Management Plant Operational Analytics OSI-PI Transmission On-line Dispatch
 ManagementTrading – Sunguard Advanced Asset Management – Whitespace Settlement OT-PI-IT Integration Renewable Energy Windmill to ERP Integration Billing Carbon Trading Core Proce sses Distribution Metering Billing – Collection Energy Audits, Leakage Detection – Manual Call Center Web Self-Service –
 Customer Portal Mobile Integration GIS Project Execution Basic Engineering Project Cost Estimation Project Systems and Accounting Bid Management and Contracting Project Management Document Management HRProcur- ement Operational Procurement Funds Integration Supplier Management Reverse Auction Ariba e-Procurement Ariba Strategic Procurement – Manual Spend Analytics Supplier Self- Service Ariba Finance, Analytic s Financial Accounting OT-PI-IT Integration Treasury & Risk Management Standard Financial and Operational Analytics Business Planning and Consolidation Management Accounting Bidding for Business Development Decision Support & Reporting Corporate Initiatives and enablers Corporate Portal Risk & ComplianceForms Automation Process Integration Documents Management Balanced Scorecard Master Data Management Generation ‘Material Management Plant Maintenance Advanced Asset Management Energy Management and Generation billing Plant Operational Analytics OSI-PI Transmission On-line Dispatch
 Management Trading – EPM with CDP Advanced Asset Management Settlement OT-PI-IT Integration Renewable Energy Windmill to ERP Integration Billing Carbon Trading Core Proc esse s Distribution Metering Billing – Collection Energy Audits, Leakage Detection – Manual Call Center / CRM-BCM Web Self-Service –
 Customer Portal Mobile Integration GIS Project Execution Basic Engineering Project Cost Estimation Project Systems and Accounting Bid Management and Contracting Project Management Primavera Integration Non-SAPSAP Application Legacy/Manual Recruitment and
 On-boarding Talent Management Performance Appraisal & Compensation Management Employee Data
 and Payroll Management Time Management LSO – Learning Solution / Training ESS / MSS & Travel Management EHS Permit to Work Mobility and Collaboration 15
  16. 16. …Message Box ( Arial, Font size 18 Bold) Major processes /areas covered in Saarthi Enterprise Level (317 Transactional Processes Covered) SAP ECC 6.0 EHP 7 – Core solutions : Distribution (ISU/CRM/BCM), SD, HR/ESS & MSS, MM, PS, PM, EHS and FICO/TRM 16
  17. 17. …Message Box ( Arial, Font size 18 Bold) 17 Module Sub-Module Module Sub-Module Module Sub-Module HR Employee Compensenation Mangement MM Purchasing Structure EHS Incident Reporting & Investigating System HR Recruitment MM Pur Master Data EHS Safety Audit HR Learning MM Material Requirement Planning EHS Safety Inspection HR Org Mgmnt MM Purchase Requisition EHS Management of Change HR Personnel Mgmnt MM Request for Quotation EHS Occpational Health HR Payroll MM Contract/Scheduling Agreement EHS Behavioral Based Safety HR Performance Appraisal System MM Purchase Order EHS Control of Sustance Hazardous to Health HR Talent MM Goods Receipt EHS Enviornmental Compliance (Sustainability) HR Time MM Goods Issue ISU CS - Customer Service HR Travel MM Stock Transfer ISU DM - Device Mangment PS Project Initiation-Generation MM Transfer Posting ISU CRM - Customer Relataionship Management PS Project Planning-Generation MM Reservation ISU BI-IN - Billing & Invoicing PS Project Execution-Generation MM Quality Management ISU FICA - Contract Accounting PS Project Monitoring & Control-Generation MM Fuel Logistics ISU BCM - Business Communication Mangment PS Project Closing-Generation MM Logistics Invoice Verification ISU UCES - Utility Customer E--Service PS Project Initiation-Transmission MM Physical Inventory FI Accounts Recievables PS Project Planning-Transmission MM Gate Pass System FI Accounts Payables PS Project Execution-Transmission PM Organization Structure FI Asset Accounting PS Project Monitoring & Control-Transmission PM Master Data FI Cash & Bank PS Project Closing-Transmission PM Breakdown Maintenance FI General Ledger PS Project Initiation-Distribution PM Work Permit Management FI Taxation PS Project Planning-Distribution PM Preventive Maintenance CO Controlling PS Project Execution-Distribution PM Corrective/General maintenance TRM Cash Flow PS Project Monitoring & Control-Distribution PM Condition Based Maintenance TRM Tresurary Investment PS Project Closing-Distribution PM Caliberation Process TRM Trade Finance SD Order Related Billing PM Refurbishment Process TRM Forex SD Delivery Related Billing PM Shutdown/Turn-around Management TRM Borrowings SD Milestone Billing PM Phase in of Equipment BPC Planning SD Periodic Billing PM Phase out of Equipment BPC Consolidation SD Intercompany Billing PM Failiure Mode Effect Analysis BIBO Analytics Major processes /areas covered
  18. 18. …Message Box ( Arial, Font size 18 Bold) • FMEA / RCMO (Failure Mode and Effect Analysis/ Reliability Centered Maintenance Operations) • MRS ( Workforce Scheduling) • WPM (Work Permit Management) – E-PTW • MII (Operational System integration for condition based maintenance and operational parameters) • SYCLO Mobile Work Manager - Field services through mobile devices Generation • FSCM - Fuel Supply Chain Management & Truck Tracking solution (Fuel Procurement and logistics, Through Road, Rail or Marine) Transmission & Distribution • LAM (Linear Asset Management) Distribution • BCM (Call Center Management- IVRS) • UCES – Utility Customer e- Service (Customer Portal) For Generation, Transmission & Distribution Business Common to all Exclusively for Major processes /areas covered 18
  19. 19. …Message Box ( Arial, Font size 18 Bold) SMAC (Social Media, Mobility , Analytics & Cloud) • Social Media – Collaboration tool (SAP Success Factor JAM) • Mobility – • MDM (Mobile Device Management) and AM Application Management through SAP AFARIA, • BO Mobile, • Syclo – SAP Work Manager • Fiori for Employee Apps – Leave Request, Leave Approval and travel Approval appand • Safety Issue App • Customer Engagement App • Analytics - BW/BO – • BW on HANA/Business Objects • BPC - Consolidation, • SSM - SAP Strategy Management • Cloud – • Success Factors JAM • and e-sourcing through Ariba New Dimensional Products • NetWeaver Enterprise Portal • ESS on EHP7 using UI5 functionality • Document Management through Open Text • Vendor Invoice Management (Procurement / Finance) • Employee File Management (HR) • Archive Link/Document Access • GRC - Governance Risk and Control • Master Data Governance Major processes /areas covered in Saarthi 19
  20. 20. …Message Box ( Arial, Font size 18 Bold) Contents Tata Power – an overview Business Transformation Journey at Tata Power Strengthen Penetration & Utilization of SAP Key Differentiators 20
  21. 21. …Message Box ( Arial, Font size 18 Bold) Key Aspects as Differentiators 21 SAP Conversion Index ▪ Achieve SAP conversion by ensuring movement of business processes currently in manual or in other application into SAP ▪ SAP conversion will ensure standardization, integration and transparency across the entire organization ▪ Green factor Decision Enabler ▪ Enhance decision making capability through: ▪ Greater ability to access and analyze data ▪ Decision making, with the help of Multi-dimensional analysis ▪ Better response times during exceptions and specific events ▪ Improved employee satisfaction Identify Value Levers ▪ Establish linkages between project objectives, processes and technology enablers ▪ Identify value levers across business processes which will help provide tangible benefits e.g.: ▪ Reduction in lead time ▪ Faster response time ▪ Increased customer satisfaction ▪ Improved statutory compliance, etc.. Streamlining Processes ▪ Streamline business processes through: ▪ Process Standardization ▪ Process Simplification ▪ Process Enrichment ▪ Process Elimination
  22. 22. …Message Box ( Arial, Font size 18 Bold) Key Differentiators 22 As part of project Saarthi we are measuring effectiveness index of the project through following key differentiators – Key Differentiators FICO TRM PS PM MM HR ISU SD Total Process Simplification (Enrichment or Elimination) 28 4 3 4 14 6 14 2 75 Conversion Index 18 1 14 7 9 15 9 5 78 Decision Enablers 10 1 3 4 2 4 5 1 30 Learning 2 - - - 1   2   5 Value Realization 11 3 3 3 4 3 3 1 31 Green Factor 2 - 2 3 2 1 2 1 13 Total 71 9 25 21 32 29 35 10 232
  23. 23. …Message Box ( Arial, Font size 18 Bold) Architecture
  24. 24. …Message Box ( Arial, Font size 18 Bold) SCoE Roadmap One SAP for ALL Achieving Excellence Extend to group companies / Enhancing the Usage Adoption of latest version of SAP and new dimension products Present Wave 1 Wave 3 Wave 2 Wave 1 Revamping the Infra – capacity enhancement, DR site etc. Wave: Logical grouping of activities/projects within a time period. Sustenance and maturity Wave 1 Project Saarthi & Support Existing SAP landscape Strengthen Penetration & Utilization of ICT Systems Ensure Business Transformation through effective Integration & Collaboration Be lead adopters of technology & innovation Benchmark for other utilities Wave 2 Increase coverage & business empowerment External Consultancy – under Power ICT Governance framework through GRC Analytics by Exception and Information on move FY – 2013-15 FY – 2015-17 FY – 2017-19 Enhance internal customer satisfaction
  25. 25. …Message Box ( Arial, Font size 18 Bold) Enabling Business Transformation through SAP • Access to all through NetWeaver portal – Password management solution for all applications on portal • Digitization of Enterprise Content: to make the required information available through SAP • Digitisation of documents – All paper based records (Employee), • Digitization of Drawings & Manuals - for field force on mobile device during maintenance activity. • Mobility for Employee – Fiori : Leave Request, Leave Approval and Travel Approval - completed • Mobility to field force – • Maximize the use of Mobile Applications in operations maintenance and operation – 250 users enabled • Customer complaint handling through mobile handheld. • Mobility for Customer – • Extend customer service by connecting them through mobile solutions to gain customer affection • Enhance the coverage and usage of our Social Media platform – “Manthan” across Tata Power Group companies, associates and key stakeholders
  26. 26. …Message Box ( Arial, Font size 18 Bold) Tata Power Safety Incident Reporting App
  27. 27. …Message Box ( Arial, Font size 18 Bold) Tata Power “Suraksha” Mobile App 27 Log in Screen for the “Suraksha” App. Home Screen - Dashboard
  28. 28. …Message Box ( Arial, Font size 18 Bold) Tata Power “Suraksha” Mobile App 28 Incident Details Screen Attach Images Captured Submit Issue with Details
  29. 29. …Message Box ( Arial, Font size 18 Bold) Tata Power “Suraksha” Mobile App 29 Incident Reported in SAP Confirmation Reports as per Date Range Selection My Reported Issues
  30. 30. …Message Box ( Arial, Font size 18 Bold) Tata Power Customer APP
  31. 31. …Message Box ( Arial, Font size 18 Bold) Customer App – (SAP Multi Channel Foundation- MCF)
 Key Features
 Mobile App for Tata Power Customers to access key information on their mobile devices. – Managing online accounts & customer detail – View Bills in PDF Format for past 12 months. – View past 12 months electricity consumption trend and Payment history – Make bill payments using Net banking, Credit Card and Debit Card. – Registering Query, Request and Complaint with history. – Feedback-Suggestions for Tata Power / Report Theft. – Document Centre – Various application forms in PDF. – Viewing Meter Reading date – Viewing Outage info etc. – Flash Notification to consumers for important updates. – Social Media (Facebook, Twitter & YouTube launch through app). – Rate the Mobile App (Play store). 4
  32. 32. …Message Box ( Arial, Font size 18 Bold) Splash and First Screen
  33. 33. …Message Box ( Arial, Font size 18 Bold) Registration and Post Login
  34. 34. …Message Box ( Arial, Font size 18 Bold) Consumption and Payment History
  35. 35. …Message Box ( Arial, Font size 18 Bold) Bill Payment and Query/Complaint
  36. 36. …Message Box ( Arial, Font size 18 Bold) 36
  37. 37. …Message Box ( Arial, Font size 18 Bold) Website: www.tatapower.com Email ID: nitin.rohilla@tatapower.com Contact No: +91-8097-001-155, +91-9920-078-066 37

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