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Performance IP

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Performance IP

  1. 1. internet services Performance IP With the Internap® Performance IP™ service, you can take advantage of the Features The Ultimate Online ExperienceTM convenience, flexibility and reach of the Internet – seamlessly connecting to customers, • Redundant, high-speed suppliers, employees and business partners. By routing over redundant, high-speed connections to all major Internet connections to all major Internet backbones, this service provides highly-reliable robust backbones, offering unmatched delivery of your content, applications and communications throughout the world. reliability Service Components Intelligent Route Control Technology • Intelligent route control technology Internap has developed proprietary route control platforms that overcome the dynamically identifies the optimal limitations of traditional routing policies. Our technology monitors the performance of path for your Internet applications each Internet backbone, routing your traffic across the best path to provide faster and more reliable content and data delivery than traditional routing methods. The Internap • Proactive industry-leading Service route control technology considers path characteristics like latency, packet loss, Level Agreement (SLA) with 100 route stability and congestion when making routing decisions. Decisions are made percent uptime guarantee dynamically and automatically to account for network performance changes, without the need for manual intervention. • Direct access to certified network Redundant Private Network Access Point (P-NAP ®) engineers Using its patented technology and the existing Internet network infrastructure, Internap created an innovative way to route data and avoid the Internet’s points of • World-class 24x7x365 Network congestion. Rather than relying on access to a single Internet Service Provider (ISP), Operations Center (NOC) the Performance IP service intelligently routes across major Internet backbones via the Internap Private Network Access Point (P-NAP) facilities. This insulates your traffic from Benefits the risk of network outages, providing reliable, stable and consistent connectivity. • Operational continuity for your applications NSP 1 • Increased revenue opportunities NSP 2 enabled by a stable customer NSP 3 End-Users Customers Internet experience Internap Branch Partners P-NAP NSP 4 Internet • Reduced internal costs associated NSP 5 NSP 6 with network management HQ Colocation Data Center NSP 7 • Freedom from managing NSP 8 connectivity complexity and Branch Locations Network Service Provider (NSP) relationships Performance IP Service: automatically routes applications and content through the best path on the Internet 877.THE.PNAP (877.843.7627) internap.com ©2008 Internap Network Services Corporation. All rights reserved. All other trademarks and brands are the property of their respective owners. 01/08
  2. 2. Performance IP Proactive Service Level Guarantee Internap Performance IP The Ultimate Online ExperienceTM Internap approaches customer service and support proactively. Through constant vs. Typical ISP Service monitoring and management, we are able to alert our customers to network issues Internap Typical ISP and correct them efficiently. Internap has purposefully defined our Service Level Performance IP Agreements (SLAs) to lead the industry, so customers get reliable performance Direct Access to Yes No Multiplet NSP supported with proactive service. Guaranteed North American performance metrics Backbones include: Routing Protocol Route Control BGP Technology • 100% network availability Service Level Industry-Leading, Industry Average, Agreement Proactive Reactive • Less than 45 milliseconds latency Redundancy Utmost Some • Less than 0.3% packet loss Redundancy Redundancy Application Business-Critical Best Effort • Less than 0.5 millisecond jitter Priority Level Direct Access to Certified Network Engineers Service Options Internap provides 24x7x365 direct access to certified network engineers in our Network Operations Centers (NOCs), who have the expertise and visibility into all major • Primary DNS or Secondary DNS Internet backbones to understand and resolve issues quickly and effectively. management Performance IP Port and Access Options • Allocation of IP addresses in The Internap Performance IP service offers flexible access alternatives providing compliance with the American options based on your proximity, platform and bandwidth needs. Options include Registry for Internet Numbers leased lines, Metropolitan Access Networks (MANs) and data center cross-connects. (ARIN) policy Port and Access Options • Secure, online access to usage Remote Connectivity* Ethernet Connectivity* graphs, as well as comprehensive, T1 (1.54 Mbps) / E1 (2 Mbps) 10 Mbps customer-specific reporting tool, Fractional DS3 (3 Mbps to 21 Mbps) 100 Mbps request forms and service guides DS3 (45 Mbps) / E3 (45 Mbps) 1 Gbps OC3 (155 Mpbs) 10 Gbps Supplementary Internap Services OC12 (622 Mbps) • Managed Router Service *Port availability may vary by service point. E1/E3 available only in select international locations • Router Configuration Service • Firewall Configuration Service (Standard IP Packet Filter, Cisco routers only) • Internet Performance Metrics
  3. 3. Performance IP Internap Performance IP Primary Service Points North America The Ultimate Online ExperienceTM • Atlanta • Austin • Boston Seattle • Chicago Toronto • Dallas Boston • Denver New York City Philadelphia • Houston San Franciso Washington, D.C. San Jose Denver Chicago • Los Angeles Los Angeles • Miami San Diego • New York City Phoenix Atlanta • Philadelphia • Phoenix Dallas Austin Houston • San Diego • San Francisco Miami • San Jose • Seattle • Toronto • Washington, D.C. International • Hong Kong London • London • Singapore Tokyo • Sydney Hong Kong • Tokyo Singapore Sydney

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