Quality engagement
has…
purpose
Quality
content
Right people
Clarity
and
flexibility
Good
venue
Learning
& follow
up
What to avoid!
Little process
Too much content,
poorly prepared
Little learning
Missed
opportunities
KMIS
provides
Curation and
dissemination
Documentation,
social reporting
Flexible
facilitation
Process
design
Results in…
-Sustained engagement,
learning and improvement
-Richer, more resilient
processes
-More energy in the
process
-Stronger social capital
among partners
-Better alignment on
common objectives
-Rich learning that informs
all actors
-More and different
insights
-Engaging conversations
-Concrete (by)products
Targeted
products
Engaging research – process and facilitation count