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Maximizing the Triple Bottom Line
Through Spiritual Leadership
Louis W. (Jody) Fry PhD
lwfry@tamuct.edu
lwf@iispirituallea...
2
Stanford University Press Information Age Publishing
Spirituality
A person’s spirit is the vital principle or animating force
traditionally believed to be the intangible, life...
Religion
Spirituality is most often viewed as inherently personal,
although it can reside or manifest in groups and
organi...
RELIGION & SPIRITUALITY
Religion is concerned with faith in the claims of one
faith tradition or another, an aspect of whi...
RELIGION & SPIRITUALITY
Loving and serving others lies at the heart of
the world’s spiritual and religious traditions.
The...
Spirituality & Religion in the Workplace
SRW and spiritual leadership focus on the
satisfaction of three universal spiritu...
Overview of the History of SRW
• Rule of St. Benedict
• Protestant Work Ethic
• Faith at Work Movement
• Management Spirit...
LEADERSHIP
“Leadership is the art of
mobilizing others to want to
struggle for shared
aspirations”
Kouzes and Posner 2003
SPIRITUAL LEADERSHIP
Spiritual leadership intrinsically motivates and
inspires through hope/faith in a vision of service
t...
SPIRITUAL LEADERSHIP
The purpose of spiritual leadership:
• to satisfy the fundamental needs of both leader and follower
f...
Initiated by the developing a vision that vividly portrays a
journey of service to key stakeholders which creates a sense ...
Extrinsic vs. Intrinsic
Motivation
EXTRINSIC
MOTIVATION
= EFFORT PERFORMANCE REWARD
(GIVE ME A REWARD TO WORK)
INTRINSIC
M...
SPIRITUAL LEADERSHIP THROUGH
VISION, HOPE/FAITH AND ALTRUISTIC LOVE
Vision (Performance)
•Broad appeal to key Stakeholders...
Mindfulness as a Source of Spiritual Leadership
 Mindfulness Exercise
 Mindfulness in the Age of Complexity – HBR March ...
Spiritual Leadership Spiritual Triple
Well-Being Bottom
Line
Organizational Commitment
Organizational Productivity
Life Sa...
Research to date has shown the spiritual leadership model
predicts important individual and organizational outcomes
across...
The Spiritual Leadership Balanced Scorecard Business
Model provides a process for fostering the
development of the motivat...
Spiritual Leadership as the Keystone
for the Triple Bottom Line
19
Spiritual
Leadership
Organizational
Commitment
Producti...
SPIRITUAL LEADERSHIP BALANCED SCORECARD &
BALDRIGE - BASED BUSINESS MODEL
Callin
gMake a
DifferenceLife Has
Calling
Make a...
QUESTIONS
?
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Overview of maximizing the Triple Bottom Line Through Spiritual Leadership

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  1. 1. Maximizing the Triple Bottom Line Through Spiritual Leadership Louis W. (Jody) Fry PhD lwfry@tamuct.edu lwf@iispiritualleadership.com http://www.iispiritualleadership.com
  2. 2. 2 Stanford University Press Information Age Publishing
  3. 3. Spirituality A person’s spirit is the vital principle or animating force traditionally believed to be the intangible, life affirming energy in oneself and all human beings. For our purposes “The Spiritual Journey” will refer to the quest for self-transcendence (moving beyond one’s egoic self) and the attendant feeling of interconnectedness with all things in the universe.
  4. 4. Religion Spirituality is most often viewed as inherently personal, although it can reside or manifest in groups and organizations. From this perspective a religion is an institution which has formed and evolved over time around the spiritual experiences of one or more founding individuals that also provides the context for leadership based upon the beliefs and practices inherent in that religion.
  5. 5. RELIGION & SPIRITUALITY Religion is concerned with faith in the claims of one faith tradition or another, an aspect of which is the acceptance of some form of heaven or nirvana. Connected with this are religious teachings or dogma, ritual prayer, and so on. Spirituality is concerned with those qualities of the human spirit-such as love and compassion, patience tolerance, forgiveness, contentment, a sense of responsibility, a sense of wholeness and harmony- which bring happiness to both self and others. Dalai Lama XIV. (1999). Ethics for the New Millennium. New York: Putnam.
  6. 6. RELIGION & SPIRITUALITY Loving and serving others lies at the heart of the world’s spiritual and religious traditions. The common bridge between spirituality and religion is Altruistic love – regard or devotion to the interests of others. In religion this is manifested through the golden rule.
  7. 7. Spirituality & Religion in the Workplace SRW and spiritual leadership focus on the satisfaction of three universal spiritual needs: an inner life that nourishes and is nourished by calling or transcendence of self within the context of a community in a way that provides feelings of compassion and joy. Fry, L. (2005). Toward a paradigm of spiritual leadership. The Leadership Quarterly, 16, 619-622.
  8. 8. Overview of the History of SRW • Rule of St. Benedict • Protestant Work Ethic • Faith at Work Movement • Management Spirituality and Religion • Spiritual Leadership
  9. 9. LEADERSHIP “Leadership is the art of mobilizing others to want to struggle for shared aspirations” Kouzes and Posner 2003
  10. 10. SPIRITUAL LEADERSHIP Spiritual leadership intrinsically motivates and inspires through hope/faith in a vision of service to key stakeholders through a culture based on altruistic love which generates a sense of calling in that one’s life has purpose, meaning and makes a difference as well as a sense of membership in that one belongs and is understood and appreciated.
  11. 11. SPIRITUAL LEADERSHIP The purpose of spiritual leadership: • to satisfy the fundamental needs of both leader and follower for spiritual well-being through calling and membership; • to create vision and value congruence across all organizational levels; and • to foster higher levels of employee well-being, organizational commitment and productivity, sustainability, and performance excellence – the triple bottom line (People, Planet, Profit)
  12. 12. Initiated by the developing a vision that vividly portrays a journey of service to key stakeholders which creates a sense of calling. Implemented through a culture and ethical system based on the values of altruistic love that creates a sense of membership. Enables/supports employees’ inner life or mindful practice to help them be more self-aware and conscious from moment-to- moment and draw strength from their spiritual or religious beliefs, be that a Nondual Being, Higher Power, God, or philosophical/ethical teachings . 12 SPIRITUAL LEADERSHIP
  13. 13. Extrinsic vs. Intrinsic Motivation EXTRINSIC MOTIVATION = EFFORT PERFORMANCE REWARD (GIVE ME A REWARD TO WORK) INTRINSIC MOTIVATION = EFFORT PERFORMANCE REWARD (MY WORK IS MY REWARD)
  14. 14. SPIRITUAL LEADERSHIP THROUGH VISION, HOPE/FAITH AND ALTRUISTIC LOVE Vision (Performance) •Broad appeal to key Stakeholders •Defines the Destination and Journey •Reflects High Ideals •Encourages Hope/Faith •Establishes a Standard of Excellence Altruistic Love (Reward) •Forgiveness •Integrity •Honesty •Courage •Humility •Kindness •Empathy/Compassion •Patience •Trust/Loyalty Hope/Faith (Effort) •Endurance •Perseverance •Do What It Takes •Stretch Goals •Expectation of Reward •Victory
  15. 15. Mindfulness as a Source of Spiritual Leadership  Mindfulness Exercise  Mindfulness in the Age of Complexity – HBR March 2014  Benefits of Mindfulness – Better Performance, Better focus and memory Higher levels of creativity and innovation Less judgmental and more compassionate
  16. 16. Spiritual Leadership Spiritual Triple Well-Being Bottom Line Organizational Commitment Organizational Productivity Life Satisfaction Social Responsibility Financial Performance CALLING Make a Difference Life has Meaning/ Purpose MEMBERSHIP Be Understood Be Appreciated HOPE/ FAITH VISION ALTRUISTIC LOVE INNER LIFE Spiritual/Mindful Practice + + + + + + + + + + Organizational Spiritual Leadership
  17. 17. Research to date has shown the spiritual leadership model predicts important individual and organizational outcomes across various countries and cultures, including being positively related to organizational commitment, job satisfaction, altruism, conscientiousness, self-career management, sales growth, job involvement, identification, retention, organizational citizenship behavior, attachment, loyalty, and work unit productivity and negatively related to interrole conflict, frustration, earning manipulation, and instrumental commitment. Spiritual Leadership Research
  18. 18. The Spiritual Leadership Balanced Scorecard Business Model provides a process for fostering the development of the motivation and leadership required to maximize the triple bottom line (People, Planet, Performance Excellence). Maximizing the Triple Bottom Line through Spiritual Leadership
  19. 19. Spiritual Leadership as the Keystone for the Triple Bottom Line 19 Spiritual Leadership Organizational Commitment Productivity Quality Customer Satisfaction Financial Performance Human Dignity Calling Membership Corporate Social Responsibility People & Planet Well-Being Performance Excellence
  20. 20. SPIRITUAL LEADERSHIP BALANCED SCORECARD & BALDRIGE - BASED BUSINESS MODEL Callin gMake a DifferenceLife Has Calling Make a Difference Life Has Meaning Commitmen t Performanc e (Vision ) Performance (Vision) Membershi pBe UnderstoodBe Ap Membership Be Understood Be Appreciated Rewar d(Altruistic Love Reward (Altruistic Love) Effor t(Hope/Faith ) Work Effort (Hope/Faith) Works Mission & Visio n Mission & Vision Internal & External Analysi Internal & External Analysis Strategy & Objective s Strategy & Objectives Implementatio n Implementation Evaluat e Evaluate Strategic Management Process Leading Indicators/Managing Metrics Outcome Indicators/Strategic Performance Indicators Customer Satisfactio n Stakeholder & Customer Satisfaction Financia lPerformanc e Financial Performance Spiritual Leadership Process Outputs: Qualit yDeliver Outputs: Quality Products & Service Processe s Processes Inputs Scorecard Inputs Input/Output Model Kaplan & Norton Balanced Scorecard Performance CategoriesOrg Commitment Member Well-Being Corporate Social Responsibility Learning & Growth Cat 2 Cat 3 Cat 1 Cat 7 Cat 5 Cat 6 Cat 4
  21. 21. QUESTIONS ?

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