'Differentiating between Information and Knowledge Flows by Mara Pudane, LV

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'Differentiating between Information and Knowledge Flows by Mara Pudane, LV

  1. 1. Differentiating between Information and Knowledge Flows M.sc.ing. Māra Pudāne Riga Technical University
  2. 2. Challenges • Successful organisation = well-established knowledge circulation • Information flow is not enough and it does not show all important viewpoints!
  3. 3. Knowledge Flow and Information Flow A B C
  4. 4. Why is Differentiating Important? • there is no united terminology • it could help in developing such fields as information and knowledge logistics • it would be beneficial to combine information and knowledge flows in one system
  5. 5. IF and KF Differences • There is a lot of uncertainty... • ...however KF and IF are used for etirely different purposes • IF: WHAT to do, WHERE to get resources • KF: HOW to do it
  6. 6. Flow and Node • A flow is a movement from one node to another. • Nodes are units which are located at both ends of the flow. Difference = value to the node
  7. 7. Differentiating between IF and KF Interface Interface Interface Interface Interface Interface Repository Repository Repository Repository Repository Repository Information Flow Knowledge Flow
  8. 8. IF and KF Differentiating in IS (1) • Knowledge and information management systems are extremely complicated • Node can be complicated and depend on level of abstraction
  9. 9. IF and KF Differentiating in IS (2) Repository: metadata and procedures Interface: data, applications Part of IS Incoming Flow Information Flow Elements Knowledge Flow Elements Data Base Queries Managem ent System DELETE, UPDATE, INSERT, SELECT CREATE PROCEDURE/ TABLE, ADD
  10. 10. Conslusion (1) • Main result is method of differentiating between knowledge and information flows in information systems • It can be further applied to tools that use knowledge and information flow analysis for problem identification and solving • method could improve the readability of documents and help organisations to document processes better
  11. 11. Conclusion (2) • Potentially powerful idea • Could benefit from the research of information and knowledge channels • The concepts presented here should be researched further and implemented, and tested
  12. 12. Thank You for Your Attention! Questions, Remarks, Objections?

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