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Penny Pullan's facilitation talk IIBA UK NW&E

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23rd Jan 2013 - Outputs from session

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Penny Pullan's facilitation talk IIBA UK NW&E

  1. 1. Practical, Interactive Facilitation Skills Dr Penny Pullan IIBA UK NW&E Branch, Leeds 23rd January 2013 © 2013 Making Projects Work Ltd
  2. 2. Penny PullanFacilitator/Business Analyst/PMFocus: LeadershipI work with clients grappling with trickyprojects, which usually include: disinterested stakeholders ambiguous requirements virtual teams bags of uncertaintyHost of BA Summit (basummit.com)Speaker at IIBA Europe ConferenceClients all over the world. My first book (more later) Next book:Business Analysis and Leadership Sept 13 © 2013 Making Projects Work Ltd
  3. 3. www.onedifference.org/uk/water/ www.playpumps.org© 2009 Making Projects Work Ltd
  4. 4. So what’s the play-pump for our facilitated sessions as business analysts?
  5. 5. What Issues Do You Face inYour Facilitated Sessions?
  6. 6. © 2010 Making Projects Work Ltd
  7. 7. On the left: 2010 Making Projects Work Ltd ©
  8. 8. On the right:© 2010 Making Projects Work Ltd
  9. 9. Before the meeting: © 2009 Making Projects Work Ltd
  10. 10. © 2009 Making Projects Work Ltd
  11. 11. © 2009 Making Projects Work Ltd
  12. 12. © 2009 Making Projects Work Ltd
  13. 13. www.graphicsmadeeasy.co.uk© 2009 Making Projects Work Ltd
  14. 14. © 2009 Making Projects Work Ltd
  15. 15. What is the ideal environment?
  16. 16. © 2009 Making Projects Work Ltd
  17. 17. “I was inspired to try a different approach in order to get feedback from staff affected by a project I am working on. By enabling anonymous feedback using post-it notes, Ive finally broken through the wall of silence!”“Incredible how such a simple technique can be so effective. My problem was that I wasnt even getting negative feedback and this is what I was after - the exercise provided me this, plus the bonus of lots of positive feedback as well.” Many thanks, Leila Cameroo Senior Business Change Analyst (Local Government)
  18. 18. © 2009 Making Projects Work Ltd
  19. 19. What Really Worksin Your Facilitated Sessions?
  20. 20. © 2009 Making Projects Work Ltd
  21. 21. What if you can’t be face to face?
  22. 22. Conference Call Frustrationswww.conferencecallsmadeeasy.com © 2009 Making Projects Work Ltd ©2008 Making Projects Work Ltd. All Rights Reserved
  23. 23. PRIZE DRAW! Tonight, one person will walk away with my first book,recently published by Gower: A Short Guide to Facilitating Risk Management.
  24. 24. Everyone who asks for it will receive my report:“12 ½ ways to make your meetings work” and an invitation to my next BA Summit penny@makingprojectswork.co.uk www.makingprojectswork.co.uk
  25. 25. www.makingprojectswork.co.uk
  26. 26. References and Booklist for tonight’s talk:
  27. 27. Also look out for:•Open course in Facilitation on 8/9th May 2013•BA Leadership Development Programme 2013 (in-house)•Outstanding Outsiders (.com) © 2012 Making Projects Work Ltd
  28. 28. What questions do you have?

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