IFMA Chapter Administration Webinar 7.20.10


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  • These are the many membership types and categories. Young Professional membership is for up and coming Facility Managers – not Associate members/sales people. Document – cheat sheet included in Membership files. Young Professional Member Young Professional membership is open to new IFMA members that are under the age of 30 and new or current IFMA members that graduated from an accredited university or college within the last 12 months at the time of application or membership reclassification/renewal. Young Professional Membership will be limited to two years. Explain basic difference between Corporate Sustaining Partner program and Group membership program.
  • IFMA Chapter Administration Webinar 7.20.10

    1. 2. Chapter Administration Webinar July 20 & 21, 2010 Amy Campbell Membership Development Manager
    2. 3. IFMA Advocacy Day & Public Policy Forum <ul><li>Sept. 21-22, 2010 | Washington, D.C., USA </li></ul><ul><li>Commit to sending a representative from your chapter </li></ul>
    3. 4. Chapter Re-certification <ul><li>Due August 10, 2010 </li></ul><ul><li>New policies are required </li></ul><ul><li>Contact your Chapter Liaison for assistance </li></ul><ul><li>Need officers & committee chairs ASAP! </li></ul>
    4. 5. Sustainability Liaisons Needed <ul><li>Work with the ISC and new Director of Sustainability through ongoing dialogue regarding sustainability education and resources. </li></ul><ul><li>Coordinate the dissemination of this information to chapter members. </li></ul><ul><li>Contact your chapter liaison. </li></ul>
    5. 6. Chapter Liaisons <ul><li>Primary liaison between chapter leaders and </li></ul><ul><li>IFMA headquarters. </li></ul><ul><li>Your first point of contact! </li></ul><ul><li>East, South & South Central – </li></ul><ul><li>Melissa Bennett [email_address] </li></ul><ul><li>West, International & North Central - </li></ul><ul><li>Tawa Busari [email_address] </li></ul><ul><li>Midwest – Amy Campbell [email_address] </li></ul>
    6. 7. Communications <ul><li>Chapter Leader Community </li></ul><ul><li>C3 – Chapter & Council Communications monthly e-newsletter </li></ul><ul><li>Chapter Leader Updates – as needed usually monthly </li></ul><ul><li>Nightly new member notifications </li></ul><ul><li>Leader Tools & Resources </li></ul>
    7. 8. Members Only Area <ul><li>Update contact information </li></ul><ul><li>Change password </li></ul><ul><li>View orders </li></ul><ul><li>Search membership directory </li></ul>
    8. 9. Chapter & Council Leader Resources Online <ul><li>An assortment of resources and tools that will </li></ul><ul><li>make your volunteer job with IFMA much easier. </li></ul><ul><li>Included on this site: </li></ul><ul><li>Logos & Resources </li></ul><ul><li>Membership Marketing Templates </li></ul><ul><li>Branding Guidelines </li></ul><ul><li>Membership Reports </li></ul><ul><li>C3 – Chapter and Council Leader Connection Newsletter Archives </li></ul><ul><li>Certification/Credentialing </li></ul><ul><li>World Workplace Marketing Kit </li></ul><ul><li>Succession Management Map & Resources </li></ul><ul><li>and Much More </li></ul>
    9. 10. Online Chapter Reports <ul><li>Officer Roster </li></ul><ul><li>Member Roster </li></ul><ul><li>New Members </li></ul><ul><li>Expiring Members </li></ul><ul><li>Dropped Members </li></ul><ul><li>Former Members </li></ul><ul><li>Potential Members </li></ul><ul><li>Base Members </li></ul><ul><li>Certification Rosters </li></ul><ul><li>Students </li></ul>
    10. 11. Chapter Downloads <ul><li>Chapter Download (all records) </li></ul><ul><li>Chapter and Base Members </li></ul><ul><li>Chapter Members </li></ul><ul><li>World Workplace Attendees </li></ul><ul><li>Chapter Download with Company ID </li></ul><ul><li>IFMA Record Types (.doc) </li></ul>
    11. 12. Membership Marketing Templates <ul><li>Chapter Membership Brochure </li></ul><ul><li>Prospective Professional Member Letter </li></ul><ul><li>Prospective Professional Member e-mail </li></ul><ul><li>Welcome letter </li></ul><ul><li>Renewal letter </li></ul><ul><li>Lapsed member letter </li></ul><ul><li>Base member letter </li></ul><ul><li>Chapter wants you back letter </li></ul>
    12. 13. Monthly Membership Report <ul><li>Included in each issue of C3 e-newsletter </li></ul><ul><li>Available online within Chapter & Council Leader Resources </li></ul>
    13. 14. Membership Types/ Categories <ul><li>M – Member (Professional) </li></ul><ul><li>A – Associate </li></ul><ul><li>S – Student </li></ul><ul><li>R – Retired </li></ul><ul><li>IF – IFMA Fellow </li></ul><ul><li>PM – Potential Member </li></ul><ul><li>FP – Former Professional </li></ul><ul><li>FM – Former Member </li></ul><ul><li>WA – Waiting Associate </li></ul><ul><li>WM – Waiting Member </li></ul><ul><li>YP – Young Professional </li></ul><ul><li>See IFMA Record Types Handout for more codes </li></ul><ul><li>E – Electronic </li></ul><ul><li>M – Mail delivery </li></ul><ul><li>C – Chapter membership </li></ul><ul><li>N – No Chapter </li></ul><ul><li>G – Group Members </li></ul><ul><li>Corporate Sustaining Partner Program (CSP) </li></ul><ul><li>Group Membership Program </li></ul>
    14. 15. Online Community <ul><li> </li></ul><ul><li>Chapter Leader Community </li></ul><ul><ul><li>Chapter Leader share best practices, ask questions, etc. </li></ul></ul><ul><li>Other Free Communities available: </li></ul><ul><li>Between Jobs </li></ul><ul><li>CFM Study Group </li></ul><ul><li>Energy Star </li></ul><ul><li>Emergency Planning & Business Continuty </li></ul><ul><li>Emerging Leaders </li></ul><ul><li>Sustainability </li></ul>
    15. 16. Chapter Customized Applications <ul><li>Available from IFMA Headquarters </li></ul><ul><li>Chapter customized applications with chapter’s name and membership pricing. </li></ul><ul><li>Copies can be e-mailed or shipped to the chapter upon request. </li></ul><ul><li>Please contact your chapter liaison to receive copies. </li></ul>
    16. 17. Brochures <ul><li>Membership Prospectus Brochure </li></ul><ul><li>IFMA Research Reports brochure - NEW </li></ul><ul><li>IFMA Foundation Brochure - NEW </li></ul><ul><li>World Workplace 2010 Brochure - NEW </li></ul><ul><li>CFM Brochure </li></ul><ul><li>FM Career Brochure </li></ul><ul><li>Education Brochure – August 2010 </li></ul>
    17. 18. Members Between Jobs <ul><li>Can re-classify to Retired status - $100 dues </li></ul><ul><li>Can pay quarterly </li></ul><ul><li>Encourage the chapter to work with these members during an important time in their career. </li></ul>
    18. 19. Student Dues <ul><li>New IFMA Student dues are US$10 </li></ul><ul><li>Encourage chapters to lower dues for students as well </li></ul>
    19. 20. Surveys <ul><li> </li></ul><ul><li>Chapter liaison can set up survey </li></ul><ul><li>Survey expertise through Director of Research </li></ul><ul><li>Membership satisfaction </li></ul>
    20. 21. Retention <ul><ul><li>Kara Mathews </li></ul></ul><ul><ul><li>Member Retention Specialist </li></ul></ul><ul><ul><li>[email_address] </li></ul></ul><ul><ul><li>713-623-4362 x133 </li></ul></ul>
    21. 22. Questions?
    22. 23. Thank you! IFMA Headquarters 713-623-4362