It services as the forth extension in room. Any outside call ring after three tones will forward to this “Handy Phone”. No important calls will be missed during the visit.The mobile phone number is the room number, no more international rooming charge will be placed on the bill.
Smart Tourism Ecosystem=Eco-paradise?!
Smart Tourism Ecosystem=Ecoparadise?!
Yulan Y. Yuan
Jinwen University of Science and Technology, Taiwan
Anhui Normal University Center for Tourism Communication Studies, China
Smart Life: Smartphone + Cloud
• Near Field Communication
• Mobile Room Extension service
to provide one stop service
Source: Les Suites Taipei
– It’s a door key
– It is also a bus pass: No coin is
– Visitor-to-Hotel phone:
Emergency help and free for
– Convenience store pre-paid card
Massive Application of QR code
All publications of Tourism Bureau of
Tainan City are with QR codes, offering an
easier access to its official website.
Creativity in QR code
Tourism Bureau of Tainan City integrates the features of the city in
the design of QR code, from historical sites to natural
resources, showing tourists different aspects of Tainan.
Tainan Confucious Temple
Anping Castle (Old Fort Zeelandia)
Guanzihling Hot Spring
(One of the only three mud springs in the world)
“i Tour Tainan”App for Mobile Devices
“i Tour Tainan” was designed according to users’ most-frequent
demands while traveling, including food, housing, traffic and
“i Tour Tainan” App
Over 2300 POI (Points of Interest) database
GPS location and Google map/Google Street View
AR (Augmented Reality) Technology
Trip/Route planning Tool
Connection to Facebook “check-in” service
Google Analytics in website
Tourism Bureau of Tainan City is the first government unit in
Taiwan to apply Google Analytics to the official website.
Don’t have enough time?!
• Cameras Taiwan allows
travelers to watch cameras