IC-IC ICS-Definition IIID

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IC-IC ICS-Definition IIID

  1. 1. 3 Oct 2013 1ICS, V3IIID The Information-Connectivity System (ICS) currently developed in FP7 project IC-IC Enhancing interconnectivity of short and long distance transport networks through passenger focused interlinked information-connectivity Project 266250. Coordinator: Nuray Kous-Giousouf
  2. 2. 3 Oct 2013 2ICS, V3IIID NL DE FR AT • Involving the airport regions of Amsterdam, Frankfurt, Paris and Vienna Developing an ICS (InfoConnectivity System) • focussing on airlines, and public transport modes connected to airports “Info-Connectivity” is the concept of enhancing interconnectivity of short- and long distance public transports by providing information when needed by travellers
  3. 3. 3 Oct 2013 3ICS, V3IIID Information provision via the ICS The ICS provides currently missing information travellers need on facilities and services for their next immediate travel-stage and/or transport (e.g. finding the way, lost items, health care, security, immigration, customs, check-in, connecting transport & ticketing). Much can be provided in waiting situations (e.g. in airport train/bus, airport lounge, in the airplane before arrival.
  4. 4. 3 Oct 2013 4ICS, V3IIID Information provision via the ICS ✔ ✔ Information on the next immediate stage of the are provided by the ICS • prior to upcoming tasks • closely relating to the traveller’s situation • catering for a sudden need for information • taking into account low working memory of persons travelling and the high complexity of the task
  5. 5. 3 Oct 2013 5ICS, V3IIID ICS Goals • increase interconnectivity of short- and long distance public transports modes • reduce car use for travelling to the airport This way, the ICS helps to: • reduce implied uncertainty associated with use of public transport • foster the use of public transport by long-distance travellers • de-escalate traffic chaos at peak-times on the way to and at airports • keep travellers at ease, allowing for additional consumption • improve the travel experience and reduce stress✔ ✔
  6. 6. 3 Oct 2013 6ICS, V3IIID There are two defined traveller journeys, consisting of six "stages“ a traveller needs to pass through. Where to provide ICS information Journey 1, “Takeoff”, headed towards onward air travel ICS information could be provided along the stages of this journey by various (analogue & digital) media:
  7. 7. 3 Oct 2013 7ICS, V3IIID On public transport Card in seatpocket Infoscreen Loudspeakers On-board journal Personnel Poster Signage Timetable At home/hotel Infoscreen Personnel Personal computer Poster Timetable Card in seatpocket Infoscreen Loudspeakers On-board journal Personnel On planeAt stop or station Digital infoboard Infobooth Infoscreen Kiosk Loudspeakers Personnel Poster Signage Infoboard Timetable At airport Digital infoboard Infobooth Infoscreen Kiosk Loudspeakers Personnel Poster Questionnaire Signage Infoboard Timetable At stop or station Digital infoboard Infobooth Infoscreen Kiosk Loudspeakers Personnel Poster Signage Infoboard Timetable Boarding cards, Printout Leaflet / Flyer / Travel guide Mobile digital devices (without using the net) Mobile digital devices (using the net) Mobile digital devices with personalised services (using the net) Telephoning personnel (hotline)
  8. 8. 3 Oct 2013 8ICS, V3IIID Where to provide ICS information ICS information could be provided along the stages of this journey by various (analogue & digital) media: Journey 2, “Landing”, from a plane to a hotel or home
  9. 9. 3 Oct 2013 9ICS, V3IIID At home/hotelAt stop or stationAt airport At stop or stationOn public transport Digital infoboard Infobooth Infoscreen Kiosk Loudspeakers Personnel Poster Signage Infoboard Timetable Digital infoboard Infobooth Infoscreen Kiosk Loudspeakers Personnel Poster Questionnaire Signage Infoboard Timetable Card in seatpocket Infoscreen Loudspeakers On-board journal Personnel Card in seatpocket Infoscreen Loudspeakers On-board journal Personnel Poster Signage Timetable Digital infoboard Infobooth Infoscreen Kiosk Loudspeakers Personnel Poster Signage Infoboard Timetable Infoscreen Personnel Personal computer Poster Timetable On plane Boarding cards, Printout Leaflet / Flyer / Travel guide Mobile digital devices (without using the net) Mobile digital devices (using the net) Mobile digital devices with personalised services (using the net) Telephoning personnel (hotline)
  10. 10. 3 Oct 2013 10ICS, V3IIID Expected results The development of the ICS in IC-IC focuses on a) the improvement of currently existing traveller information systems b) to provide information not covered by currently existing traveller information systems Facilitated by the ICS Handbook Facilitated by an ICS app as the constant traveller-companion
  11. 11. 3 Oct 2013 11ICS, V3IIID Will describe in detail the benefits and implementation criteria of the ICS, proposing improvements for the current systems of information provision. Recommendations are grounded on identified information shortfalls. Expected results: ICS Handbook The ICS Handbook Improving currently existing traveller information systems:
  12. 12. 3 Oct 2013 12ICS, V3IIID Expected results: ICS mobile App The ICS App Providing information not covered by currently existing traveller information systems Wherever the current system can not compensate for shortfalls on information provided to travellers via suggested handbook updates, the ICS app will fill these information gaps. Using smartphones, which can capture or connect to information via • QR (Quick Response) codes, • NFC (Near Field Communication), or other. Automatic language translation software will be employed, provide information in up to 14 languages.
  13. 13. 3 Oct 2013 13ICS, V3IIID WP7 Final report The ICS will be finalised October 2014. A presentation on the current status of development of IC-IC, along with further information, can be found on www.ic-ic.eu ICS Finalisation
  14. 14. 3 Oct 2013 14ICS, V3IIID The research leading to these results has received funding from the European Community's Seventh Framework Programme (FP7/2007-2013) under grant agreement n° 266250.

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