1.
Smarter Cities Platform
Delivering optimal business outcomes through
intelligent response and actionable insights
© 2014 IBM Corporation
Víctor L. Fandiño
Business Analytics Leader
IBM Innovation Center Barcelona

2.
Smarter Cities
Leaders create opportunities from today’s harsh realities
Sustainability
IInnnnoovvaattiioonn
Investment
Community
Declining
Increasing
Aging
Infrastructure
Changing
Populations
Budgets
Threats
p
2 © 2014 IBM Corporation

3.
Smarter Cities
Big Data: the I3 environment
Instrumented Interconnected Intelligent
Volume Velocity Variety Veracity*
Data at rest Data in motion Data in many Data in doubt
Terabytes to
exabytes of existing
data to process
Streaming data,
milliseconds to
seconds to respond
forms
Structured,
unstructured, text,
multimedia
Uncertainty due to
data inconsistency
& incompleteness,
g ambiguities, y
latency,
deception, model
approximations
3 © 2014 IBM Corporation

4.
Smarter Cities
Leaders must innovate across services to meet and exceed citizen
Planning and
expectations
Management
Design and implement a city
plan to realize full potential for
citizens and businesses; while
Government
and Agency
Administration Urban Planning
Planning and
efficiently running daily
operations
Infrastructure
Public Safety Management Environmental
Deliver efficient fundamental
city services that make a city
desirable for citizens
Human Infrastructure
Social
and Health
Energy
and Water
Human
Provide effective services that
support the economic, social
and health needs of citizens
Education Transportation
4 © 2014 IBM Corporation

5.
Smarter Cities
Recognizing the need to collaborate with business and external agencies
Planning and
Other levels of
Government
Management
Design and implement a city
plan to realize full potential for
citizens and businesses; while
efficiently daily
Security
Agencies Businesses
Planning and
running operations
Management
Hospitals Infrastructure
Deliver efficient fundamental
city services that make a city
desirable for citizens
Human Infrastructure Developers
Human
Provide effective services that
support the economic, social
and health needs of citizens
Citizen
Groups
Universities
Not for
Profits
5 © 2014 IBM Corporation

6.
Smarter Cities
Agency specific and interconnections across systems are critical
Better event
planning eases
traffic congestion
& improves
Public Safety Lower crime
Govt Services & Transportation
Education
increases use
p of public
emergency
response
transit
Water H l h Utilities Preventing water Enhanced quality
Healthcare g
pipe bursts
reduces city
disruptions
q y
of water
improves health
6 © 2014 IBM Corporation

7.
Smarter Cities
Examples of Smarter Cities Solutions that exists in the 4 corners of the
City of Zhenjiang:‐
Transportation solution to provide city managers
world, ( in 12 languages )
Miami Dade:‐
Smarter Cities initiative to improve services for
with a consolidated view of the transportation
network, and initiate a new bus scheduling system
residents and help agencies share information
among the 35 municipalities within the county.
Netherlands:‐
Digital delta is a big data driven water
management system for better flood control.
City of Rio de Janeiro:‐
New capabilities to further improve the city’s
emergency response system, and give citizens
access to information that will help them
better manage their daily lives.
7 © 2014 IBM Corporation

8.
Smarter Cities
Challenges that are facing smarter city operations
Lack of visibility inhibits the delivery of an optimal response which can increase budgets,
create redundant resource requirements, and lengthen the time to resolution
Di t dI id t
Disconnected Incident
Management
Limited g intelligent STOP
STOP Cross‐department
response
p
collaboration challenges
Lack of situational operations
awareness
City Big Data impacts
8 © 2014 IBM Corporation

9.
Smarter Cities
Smarter city operations business value for cross‐agency
and line of business users:
Faster time to value
Actionable insight
Intelligent response
….g driving p Improved Outcomes for Citizen Benefit,
,
Economic Vitality, Operational Excellence
9 © 2014 IBM Corporation

10.
Smarter Cities
A smarter city operations solution combines key capabilities:
Multi Source Data Ingestion
Advanced Situational
Awareness
Stakeholder Collaboration
Leverage information
p Anticipate p
problems to Coordinate resources
resolve them proactively and processes to
operate effectively
to make better decisions
10 © 2014 IBM Corporation

11.
Smarter Cities
A smarter city platform should allow to build integrated verticals on top
of a robust, scalable and trusted foundation
Water
Transportation
City Planning Video
& Operations
• Infrastructure
planning
•Permit optimization
• Tax & license fraud
•Water / wastewater
operations
•Water conservation
•Water efficiency
management
•Transportation
operations
•Traffic prediction
•Transit analytics
Analytics
•Event‐based
surveillance
•Automated video
analysis
•Real‐time alerts
Operations Center Foundation
• City wide situational awareness
• Cross‐department collaboration
• Intelligent Response via integrated standard operation procedures
• Performance monitoring with Dashboards and KPI’s
• Decision Support Analytics
• Mobile Stakeholders Connections with Citizen collaboration and
Social media analytics
Improved Outcomes for Citizen Benefit, Economic Vitality, Operational Excellence
11 © 2014 IBM Corporation

12.
Smarter Cities
The evolution curve in sing
large complex environments
Corrective:
Advanced correlation and
analytics engines: autonomous
decisions Data Process
decisions, correct in real time
Predictive:
Operations issues are predicted and intelligent
responses are generated
Selective:
Integrated view of operations & infrastructure:
Situational Intelligence for better management
Static: System and personal are centered in the same location
with little system or data integration
essing
g g
Stand alone technology: Video
analytics, social media, citizen collaboration
Single domains:
Water, Transportation, Public Safety …
Human Proce
Basic sensor systems
12 © 2014 IBM Corporation

13.
Smarter Cities
Smarter City Platform
Connect to your distributed data sources
( sensors, predictive, social media, video, etc)
he process
ild h i i l db i
rts design th
Build out the situational awareness and business
intelligence of your monitored environment
matter exper
Intelligently Respond to events and issues based on
the condition of your resources
( k h ld bl fi i l l i l i l
Subject m
stake‐holders, consumables, financial, metrological, social
sentiment , urgency )
13 © 2014 IBM Corporation

14.
Smarter Cities
Alert Management Integrated situational
awareness
Adaptive Business
Enhanced User Experience
Intelligence charting
Traceability of user
interaction
Investigation Filtering
Intelligent Response
Advance Solution
Development Platform
High Availability
Decision Support
Analytics
User Role based access
Inline Help Files
Non Technical setup
Mobile Stakeholders
Connections
Step by Step data
integration
tooling “wizards”
Performance
Monitoring
14 © 2014 IBM Corporation

15.
Smarter Cities
The benefits of a Smarter City approach
Smarter city attributes
Collaboration between departments with decision-support
systems to respond more effectively to city needs
Use data driven decisions to drive new levels of operational
efficiencies and citizen involvement in city y
services
Traditional approach Smarter approach
Isolated city silos
Lack of real-time situational awareness
Citywide holistic solution
Enhanced common operational picture
Disconnected incident management
Ineffective human processing of data
Custom solutions, hard to Cross-city information sharing
Analytics used to gain actionable insight
scale
e b e p at o , c o ce o de e y ode s
Flexible platform, choice of delivery models
15 © 2014 IBM Corporation

16.
16 © 2014 IBM Corporation