Advice from IC System on how to collect past due accounts while maintaining good business/client relationships.

1. How to Maintain Your Clients
AND Collect Debts
Receivables Management
Solutions
Since 1938

2. When a client’s account goes past due, you care about two things:
collecting the money, and maintaining the relationship. You may
think you need to go after one or the other, but if you find the right
collection agency, you will realize that it is possible to have your
cake and eat it too. For instance, IC System’s Recovery Plus
Program is all about YOU. The program, divided into two phases,
brings a softer approach to effective collections.

3. How Does the Program Work?
Phase I
• For a small flat fee (no
commissions), your patients receive
a series of up to five diplomatically-
worded collection letters. It’s not
necessarily about what you say, but
how you say it
• The “softer” collection approach
ensures you maintain your business
relationship, but also, as letters will
be coming from a collection agency,
creates a sense of urgency and
seriousness, which gets the bill paid

4. How Does the Program Work?
Phase I (cont.)
• All receivables are sent directly
to you, and you keep 100% of
the money recovered!
• If Phase I proves to be
unsuccessful, unpaid and
qualifying (based on amount)
accounts will roll into Phase II

5. How Does the Program Work?
Phase II
• For a competitive contingency
fee, accounts receive intensive
and comprehensive recovery
efforts
• These efforts may include: more
direct letters, skip tracing,
professional phone contacts,
and/or credit reporting to
national credit bureaus
• While Phase II is a more
aggressive approach, rest
assured that your clients will be
treated with the respect and
professionalism that you desire

6. The Icing on the Cake
• The Recovery Plus Program is
so much about you, you get to
choose the quantity of accounts,
combination of letters, number
of letters, and timing of letters!
• These consumers are YOUR
clients and YOUR money; with a
little help from professional debt
collectors, you’ll have the best
of both worlds

7. It’s All About You
• Collection agencies should fit
you – not the other way around
• You are one of a kind, and you
deserve a debt recovery
program as unique as you and
your company are
• You’ll know when you’ve found
the right agency for you when
you are having your cake and
eating it too

8. Have you found your match-made debt collection recovery
program? Is your current debt collection program less than
perfect for you? Interested in learning more about IC
System’s Recovery Plus Program?
Please follow this link:
IC System Client Services
to contact us! We are happy to provide
you with more information and help you
with any questions you may have.
Are You Satisfied?

9. Legal Disclaimer
No Attorney-Client Relationship Created through this
Presentation: Neither your receipt of information from this
presentation, nor your retention of I.C. System, Inc., or its legal
counsel creates an attorney-client relationship between you and I.C.
System.
No Legal Advice Intended: This presentation includes information
about legal issues and legal developments. Such materials are for
informational purposes only and may not reflect the most current
legal developments. These informational materials are not intended,
and should not be taken, as legal advice on any particular set of facts
or circumstances. You should contact an attorney for advice on
specific legal problems.
© 2014 I.C. System, Inc. All Rights Reserved.

10. Legal Disclaimer
No Attorney-Client Relationship Created through this
Presentation: Neither your receipt of information from this
presentation, nor your retention of I.C. System, Inc., or its legal
counsel creates an attorney-client relationship between you and I.C.
System.
No Legal Advice Intended: This presentation includes information
about legal issues and legal developments. Such materials are for
informational purposes only and may not reflect the most current
legal developments. These informational materials are not intended,
and should not be taken, as legal advice on any particular set of facts
or circumstances. You should contact an attorney for advice on
specific legal problems.
© 2014 I.C. System, Inc. All Rights Reserved.