It’s about new Commerce, not just Payments
Damien Perillat, Director Central & Eastern Europe | June 7, 2013
Founded in 1998,
acquired by ebay in 2002
128 million active
accounts in 193 markets
$145 billion of payment volume in
201...
PayPal’s
founding
team
WORLD IS GOING (HAS GONE) MOBILE

+ More smartphones were sold than computers

in 2011.

Sources: Gartner, IDC, Strategy A...
66%

wake up with
their phone.
75%

use their phones
on the toilet.
100%

New consumer
behaviors.
15% OF TRAFFIC ALREADY MOBILE

Source: Mary Meeker KPCB 13/05/2013 / Stat Counter
FROM DESKTOP TO MOBILE CHECKOUT

Source: Mary Meeker KPCB 13/05/2013 / Groupon
PAYPAL’S MOBILE PAYMENT VOLUME
$14B

3.5x
Expect to process $20 billion in
mobile payments in 2013
$4B

$100M
2009

$800M
...
TOP THREE MOBILE PURCHASES
Tickets

Movie and concert tickets

Source: Comscore Custom Mobile Advisor Survey, September, 2...
TOP THREE BARRIERS TO MOBILE SHOPPING
Usability

“Screen’s too small.”
Source: Smith-Geiger eBay survey

Convenience

Secu...
+ Security
+ Simplicity
+ Innovation
2 – 3 CLICKS = 20 – 40% LIFT FOR SELLERS
CHECKOUT

LOGIN

REVIEW

lift in site conversion over
other payment types
of PayP...
ANYWHERE, ANYTIME, ANYHOW
Location based offers

Real-time inventory search

Pay with phone number
and pin

Pay with mobil...
BOUNDARIES ARE BLURRING
Yesterday
Online
4%

Offline
96%

2008 =
$325B

Source: Forrester, Euromonitor and Economist Intel...
QR CODE SHOPPING
HANDS FREE PAYMENT AT POINT OF SALES
MOBILE ORDERING & LOCAL PICK-UP
IN STORE CHECK-IN
“PayPal accepted here”

Simply Check-in

Order

“Pay with PayPal”

Select the Consumer

Enjoy!
MOBILE POINT OF SALES
dperillat@paypal.com
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It's a new commerce, not just payments by Damien Perillat @ ICEEfest 2013

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It's a new commerce, not just payments by Damien Perillat @ ICEEfest 2013

  1. 1. It’s about new Commerce, not just Payments Damien Perillat, Director Central & Eastern Europe | June 7, 2013
  2. 2. Founded in 1998, acquired by ebay in 2002 128 million active accounts in 193 markets $145 billion of payment volume in 2012, 25 currencies supported $14 billion of mobile payment volume in 2012, x3 in one year
  3. 3. PayPal’s founding team
  4. 4. WORLD IS GOING (HAS GONE) MOBILE + More smartphones were sold than computers in 2011. Sources: Gartner, IDC, Strategy Analytics, company filings, Business Insider
  5. 5. 66% wake up with their phone.
  6. 6. 75% use their phones on the toilet.
  7. 7. 100% New consumer behaviors.
  8. 8. 15% OF TRAFFIC ALREADY MOBILE Source: Mary Meeker KPCB 13/05/2013 / Stat Counter
  9. 9. FROM DESKTOP TO MOBILE CHECKOUT Source: Mary Meeker KPCB 13/05/2013 / Groupon
  10. 10. PAYPAL’S MOBILE PAYMENT VOLUME $14B 3.5x Expect to process $20 billion in mobile payments in 2013 $4B $100M 2009 $800M 2010 2011 2012
  11. 11. TOP THREE MOBILE PURCHASES Tickets Movie and concert tickets Source: Comscore Custom Mobile Advisor Survey, September, 2011 Clothing Clothing & accessories Digital Goods Music, movies, games & books
  12. 12. TOP THREE BARRIERS TO MOBILE SHOPPING Usability “Screen’s too small.” Source: Smith-Geiger eBay survey Convenience Security “I prefer to shop in person.” “It’s not secure.”
  13. 13. + Security + Simplicity + Innovation
  14. 14. 2 – 3 CLICKS = 20 – 40% LIFT FOR SELLERS CHECKOUT LOGIN REVIEW lift in site conversion over other payment types of PayPal mobile users are brand new to Crutchfield DONE!
  15. 15. ANYWHERE, ANYTIME, ANYHOW Location based offers Real-time inventory search Pay with phone number and pin Pay with mobile to skip the line Paperless coupons Manage money after payment
  16. 16. BOUNDARIES ARE BLURRING Yesterday Online 4% Offline 96% 2008 = $325B Source: Forrester, Euromonitor and Economist Intelligence Unit Today Tomorrow Online 7% Non-webinfluenced offline 55% Webinfluenced offline 38% Source: Forrester “Commerce” 2013 = $10T Source: Economist Intelligence Unit
  17. 17. QR CODE SHOPPING
  18. 18. HANDS FREE PAYMENT AT POINT OF SALES
  19. 19. MOBILE ORDERING & LOCAL PICK-UP
  20. 20. IN STORE CHECK-IN “PayPal accepted here” Simply Check-in Order “Pay with PayPal” Select the Consumer Enjoy!
  21. 21. MOBILE POINT OF SALES
  22. 22. dperillat@paypal.com

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