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Session CCS115 Orlando, 18 January 2012 13:30-14:30 Utrecht, 14 February 2012 12.45-13.25 Linking people with LinkedPeople...
It’s all about the human connection                                      |   © 2012 IBM Corporation
http://twitter.com/skywim                            http://nl.linkedin.com/in/wimdegier                            http:/...
LeasePlan Corporation manages over 1.4 millioncars in 30 countries    38 companies including a Dutch bank    6000+ employe...
Agenda■   Background presentation?■   Why LinkedPeople■   Pilot■   Project      ─ “yellow” adoption      ─ “blue” structur...
Why this Presentation?■   Social media is changing the world.■   Social media is changing the way we do business■   Social...
LinkedPeople timelines Q4 2008                                   17 January 2009                23 September 2009         ...
WHY
LinkedPeople leverages the LeasePlan brain                                             |   © 2012 IBM Corporation
Example 1: A real life situation without LinkedPeople...                                                           |   © 2...
... and with LinkedPeople■   Easily find people with specific expertise■   Effective communication, no e-mail overkill■   ...
Example 2: Connecting our people: current situation■   Our 6,000 people worldwide: hard to connect with each other■   Avai...
Business case (benefits)                           •   Knowledge sharing                           •   Communication      ...
PILOT
LinkedPeople and the current intranet                                        |   © 2012 IBM Corporation          PAGE 15
LinkedPeople => IBM Connections                       Home page            Profiles             Communities Blogs     File...
PILOT who and what•170 staff•30 countries•3 units•Promotion flyers•Wannabees                     |   © 2012 IBM Corporatio...
Survey                   |   © 2012 IBM Corporation         PAGE 18
LeasePlan Web 2.0 Initiatives                                |   © 2012 IBM Corporation
PROJECT
Adoption           |   © 2012 IBM Corporation
Social media for daily activities   Examples                                    •collaborate in a project                 ...
Scenarios                      |   © 2012 IBM Corporation            PAGE 23
LinkedPeople Introduction Movie                                  |   © 2012 IBM Corporation         PAGE 24
Measurement     Usage          Perception   Business value • short term     • mid term     • long term                    ...
How does LinkedPeople help (global) projects?•(Global) project community•Blogs / project updates•Agenda, minutes and actio...
Governance Yellow versus Blue •Legal policy •Domain managers •How to set-up a community •7 Instruction movies •Checking •C...
Language                 |   © 2012 IBM Corporation       PAGE 28
Current LinkedPeople usage•WWW:        1-9-90•LeasePlan: 4-16-80•Over 750 communities•38% closed•More and more business cr...
Total number of created features in LinkedPeople                                                   |   © 2012 IBM Corporat...
Type of communities (total 778) December 2011                                                |   © 2012 IBM Corporation
Management                  |   © 2012 IBM Corporation        PAGE 32
Project closure and feedback video from our CEO                                                  |   © 2012 IBM Corporation
Key take aways■   Scenarios■   CEO / board involvement■   It’s NOT Facebook but corporate    brain!■   Transparency is a c...
Have your questions been answered?■   Social media is changing the world.■   Social media is changing the way we do busine...
http://twitter.com/skywim                            http://nl.linkedin.com/in/wimdegier                            http:/...
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Businesscase LinkedPeople Wim de Gier Leaseplan

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Businesscase LinkedPeople Wim de Gier Leaseplan

  1. 1. Session CCS115 Orlando, 18 January 2012 13:30-14:30 Utrecht, 14 February 2012 12.45-13.25 Linking people with LinkedPeople Wim de Gier Senior Global Project Manager LeasePlan Corporation N.V.© 2012 IBM Corporation
  2. 2. It’s all about the human connection | © 2012 IBM Corporation
  3. 3. http://twitter.com/skywim http://nl.linkedin.com/in/wimdegier http://facebook/WimdegierCertified Senior Global Project Manager IPMA Level BCorporate Strategy & Development | LeasePlan Corporation N.V.Tel: +31 36 529 3513 | Mob: +31 6 223 814 70Fax: +31 36 529 3806 | wim.de.gier@leaseplancorp.comSide roles•IPMA Lead assessor IPMA level B and C•Member of the Dutch IPMA Exam committee•Visiting Lecturer Project Management MBA | © 2012 IBM Corporation
  4. 4. LeasePlan Corporation manages over 1.4 millioncars in 30 countries 38 companies including a Dutch bank 6000+ employees Finland Netherlands Norway Sweden United Kingdom Germany Ireland Denmark Belgium Poland France Luxemburg Romania Greece United States Switzerland Portugal Spain Turkey Italy Austria Hungary Mexico Czech Republic Slovakia United Arab Emirates India Brazil New Zealand AustraliaNumber of vehicles excludes cars managed by QEK and other activities within LeasePlan Corporation | © 2012 IBM Corporation
  5. 5. Agenda■ Background presentation?■ Why LinkedPeople■ Pilot■ Project ─ “yellow” adoption ─ “blue” structure■ Facts and figures■ Key take aways PAGE 5 | © 2012 IBM Corporation
  6. 6. Why this Presentation?■ Social media is changing the world.■ Social media is changing the way we do business■ Social media is changing (global) projects■ Social media is changing my role (LeasePlan => frontrunner) ─ Levels and speed of interaction (closed to transparent) ─ Cultures (like Austria - US - Portugal) ─ Distance (New Zealand to The Netherlands) ─ Language (One?) ─ Transparent creativity (input from all / co-creation / Venkat-Ramaswamy) ─ Social responsibility (Flights, human capital, printing) | © 2012 IBM Corporation PAGE 6
  7. 7. LinkedPeople timelines Q4 2008 17 January 2009 23 September 2009 Q4 2009 •Initial investigation •Pilot Kick-Off •Pilot successful and •Web 2.0 strategy by ISA based on meeting on hold Gartner research Q1 2010 25 May 2010 15 November 2010 December/January 2011 •Project define •EMT approval for •First entities live •LPUK, LPNL and phase develop phase and (LPNO, LPSE, LPFI, LPPT live first 6 entities LPDK, LPHU, LPCorp, LPIS)25 January 2011 February/March 2011 1 April – 1 August 2011 July/August 2011 •EMT approval to move •First the new release •All other 28 entities live •Adoption boost ahead (risk and solved along •Mobile •Interesting discussion the way) •Handover CorpCom & •Live demo LPIS •Final Project Board September -> ….. • New release 3.0.1 • Further roll out Mobile • LPNZ, LPAU • Project closure | © 2012 IBM Corporation
  8. 8. WHY
  9. 9. LinkedPeople leverages the LeasePlan brain | © 2012 IBM Corporation
  10. 10. Example 1: A real life situation without LinkedPeople... | © 2012 IBM Corporation
  11. 11. ... and with LinkedPeople■ Easily find people with specific expertise■ Effective communication, no e-mail overkill■ Time saving | © 2012 IBM Corporation
  12. 12. Example 2: Connecting our people: current situation■ Our 6,000 people worldwide: hard to connect with each other■ Available directories to find people: - Email - on name basis only - Local telephone books - not accessible cross border - Group address book on Intranet - management only - Domino directory - IT driven, information not complete | © 2012 IBM Corporation
  13. 13. Business case (benefits) • Knowledge sharing • Communication • Product development • Social capital • Innovation • Human Resources | © 2012 IBM Corporation PAGE 13
  14. 14. PILOT
  15. 15. LinkedPeople and the current intranet | © 2012 IBM Corporation PAGE 15
  16. 16. LinkedPeople => IBM Connections Home page Profiles Communities Blogs Files Activities Wikis Dogear Latest version 3.0.1 including Media Gallery | © 2012 IBM Corporation
  17. 17. PILOT who and what•170 staff•30 countries•3 units•Promotion flyers•Wannabees | © 2012 IBM Corporation PAGE 17
  18. 18. Survey | © 2012 IBM Corporation PAGE 18
  19. 19. LeasePlan Web 2.0 Initiatives | © 2012 IBM Corporation
  20. 20. PROJECT
  21. 21. Adoption | © 2012 IBM Corporation
  22. 22. Social media for daily activities Examples •collaborate in a project •collaborate in meetings (agenda, minutes) •respond to a customer question •prepare a customer visit •prepare a customer presentation •collaborate on a customer proposal •prepare an event •respond to a Request for Information/Proposal •respond to a business process exception •look for information •ask questions •work out an idea •write a report with a team •do research •organise work •find experts •create and maintain professional relationships •communicate with or to an audience •share knowledge | © 2012 IBM Corporation
  23. 23. Scenarios | © 2012 IBM Corporation PAGE 23
  24. 24. LinkedPeople Introduction Movie | © 2012 IBM Corporation PAGE 24
  25. 25. Measurement Usage Perception Business value • short term • mid term • long term | © 2012 IBM Corporation PAGE 25
  26. 26. How does LinkedPeople help (global) projects?•(Global) project community•Blogs / project updates•Agenda, minutes and actions (always up to date and nimble)•All project files at one place and automatic version control•Discussion platform•(General) Questions / buddy countries on the fly•Video’s and pictures library•Idea creation and (global) voting•Available on mobiles and iPads | © 2012 IBM Corporation 26
  27. 27. Governance Yellow versus Blue •Legal policy •Domain managers •How to set-up a community •7 Instruction movies •Checking •Corporate/local ownership | © 2012 IBM Corporation PAGE 27
  28. 28. Language | © 2012 IBM Corporation PAGE 28
  29. 29. Current LinkedPeople usage•WWW: 1-9-90•LeasePlan: 4-16-80•Over 750 communities•38% closed•More and more business critical | © 2012 IBM Corporation•Usage growing strong and in different ways (culture) PAGE 29
  30. 30. Total number of created features in LinkedPeople | © 2012 IBM Corporation
  31. 31. Type of communities (total 778) December 2011 | © 2012 IBM Corporation
  32. 32. Management | © 2012 IBM Corporation PAGE 32
  33. 33. Project closure and feedback video from our CEO | © 2012 IBM Corporation
  34. 34. Key take aways■ Scenarios■ CEO / board involvement■ It’s NOT Facebook but corporate brain!■ Transparency is a culture change, not IT■ Adoption / IT 80 / 20 | © 2012 IBM Corporation PAGE 34
  35. 35. Have your questions been answered?■ Social media is changing the world.■ Social media is changing the way we do business■ Social media is changing (global) projectsWrap-up discussed items: ─ Social media is changing your role ─ Levels and speed of interaction (closed to transparent) ─ Cultures (like LPAT – LPUS) ─ Distance (Like LPNZ) ─ Language (One?) ─ Transparent creativity (input from all / co-creation / Venkat-Ramaswamy) ─ Social responsibility (flights, human capital, printing) | © 2012 IBM Corporation PAGE 35
  36. 36. http://twitter.com/skywim http://nl.linkedin.com/in/wimdegier http://facebook/WimdegierCertified Senior Global Project Manager IPMA Level BCorporate Strategy & Development | LeasePlan Corporation N.V.Tel: +31 36 529 3513 | Mob: +31 6 223 814 70Fax: +31 36 529 3806 | wim.de.gier@leaseplancorp.comSide roles•IPMA Lead assessor IPMA level B and C•Member of the Dutch IPMA Exam committee•Visiting Lecturer Project Management MBA | © 2012 IBM Corporation
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