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Viparis Welcome Pack #ICCA12 MONDAY 22/10/2012

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Presentation held at the 51st ICCA Congress which took place in San Juan, Puerto Rico from 20 - 24 October 2012. For more information on ICCA please visit www.iccaworld.com.

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Viparis Welcome Pack #ICCA12 MONDAY 22/10/2012

  1. 1. 51st ICCA Congress Viparis Welcome Pack Monday October 22nd 2012International Congress and Convention Association. Session sponsored by:Twitter: #ICCA12
  2. 2. ViparisInternational Congress and Convention Association.Twitter: #ICCA12
  3. 3. The Viparis Welcome PackInternational Congress and Convention Association.Twitter: #ICCA12
  4. 4. WelcomeInternational Congress and Convention Association.Twitter: #ICCA12
  5. 5. Guide and InformInternational Congress and Convention Association.Twitter: #ICCA12
  6. 6. Guide and InformInternational Congress and Convention Association.Twitter: #ICCA12
  7. 7. Guide and InformInternational Congress and Convention Association.Twitter: #ICCA12
  8. 8. TransportInternational Congress and Convention Association.Twitter: #ICCA12
  9. 9. WelcomeInternational Congress and Convention Association.Twitter: #ICCA12
  10. 10. Welcome at the venueInternational Congress and Convention Association.Twitter: #ICCA12
  11. 11. ConditionsFree of charge for the organizerSubject to eligibility conditions2012 congressesSociété Française de CardiologieEuropean Association of UrologyEuroPCREuroanesthesiaEuropean Renal AssociationSociété Française d’OphthalmologieSociété Française Médecine d’UrgenceWorld Federation of HemophiliaCIGRE International Council on Large Electric SystemsSociété Française de RadiologieAssociation Dentaire Française International Congress and Convention Association . Twitter: #ICCA12
  12. 12. Key figures (2009-2012) • 180 events • 143 exhibitions • 37 congresses • 100 days/year • More than 150 000 visitors transportedInternational Congress and Convention Association.Twitter: #ICCA12
  13. 13. ResultsMore visibility for thecongress / exhibitionA sign of considerationtowards the visitor, who iswelcomed as soon as he/she arrives in Paris Increased comfort for the visitorInternational Congress and Convention Association.Twitter: #ICCA12
  14. 14. Cost• A significant annual cost• 1 full-time employee at ViparisInternational Congress and Convention Association.Twitter: #ICCA12
  15. 15. ObjectivesExisting business : our client’s success is oursuccessNew business : Attract more internationalcongresses to the destinationInternational Congress and Convention Association.Twitter: #ICCA12
  16. 16. How to measure success? Existing business Difficult to measure client success We transport 20% more people at each edition 90% of delegates who use the service are satisfied New business Confirmation rate went from 12% to 25% Signed new large events like EULAR, World Gas, Euro Attractions Show, Euro-PCR, etc.International Congress and Convention Association.Twitter: #ICCA12
  17. 17. Adjustments What we changed : -Days of presence for congresses vs exhibitions -Type of transport for congresses vs exhibitions -FAQ for visitors -More visible uniforms for hostesses -Explanatory flyers with maps -City mapsInternational Congress and Convention Association.Twitter: #ICCA12
  18. 18. 51st ICCA Congress Thank you!International Congress and Convention Association. Session sponsored by:Twitter: #ICCA12

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