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SAP NetWeaver MDM als strategisches Werkzeug für denkonzernweiten Roll-out eines Shared Service CentersDSAG Jahreskonferen...
Boehringer Ingelheim in brief                                                               •   Family-owned global corpor...
GBS OverviewLeverage Points       Standardization &                                                               Global r...
MDM in a NutShell                                         MDM to support Global Business Services                         ...
Master Data Management 2.0   Project Plan OverviewVendor                Conceptual Design             Implementation MDM &...
Master Data Management Architectural ViewUser Access Point                                                                ...
Master Data Management 2.0Conceptual View              BPM - Workflow SAP Portal                                          ...
Interfaces versus Services#Extract from Software Design:   #     Type                 Description                         ...
Input Screen design –From Excel and eForm (as used in UK) …Dr. Torsten Grünewald, Boehringer Ingelheim DSAG 12-Oct-2011   9
Input Screen design –… To Self-service portalDr. Torsten Grünewald, Boehringer Ingelheim DSAG 12-Oct-2011   10
Business Process ModelingFrom MDM 1.0 (human/email) processes …                                                           ...
… to solid, automated processes (BPMN 2.0)                                                               … somewhat more e...
.. to Business Process ManagementDr. Torsten Grünewald, Boehringer Ingelheim DSAG 12-Oct-2011   13
Data mapping and Input Screen DesignFrom concept ….Dr. Torsten Grünewald, Boehringer Ingelheim DSAG 12-Oct-2011   14
… to a logical information model                                                                  Legal                   ...
… which evolved with each Sprint …                                                                         Jul 29th       ...
… to the corresponding MDM backend implementationDr. Torsten Grünewald, Boehringer Ingelheim DSAG 12-Oct-2011   17
Master Data Management 2.0   Where are we now?Vendor                Conceptual Design             Implementation MDM & BPM...
Whats Next?Dr. Torsten Grünewald, Boehringer Ingelheim DSAG 12-Oct-2011   19
Master Data ManagementValue and Operational Roadmap                         Value Driven Roadmap                          ...
The “logical information model”… as foundation to much more than MDM …                         Enterprise Architecture (~ ...
Lessons learned                                                Deliver                        Do it right                 ...
Thank you                                    Dr. Torsten Grünewald, Boehringer Ingelheim                                  ...
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SAP NetWeaver MDM als strategisches Werkzeug für den konzernweiten Roll-Out eines Shared Service Centers

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SAP NetWeaver MDM als strategisches Werkzeug für den konzernweiten Roll-Out eines Shared Service Centers

  1. 1. SAP NetWeaver MDM als strategisches Werkzeug für denkonzernweiten Roll-out eines Shared Service CentersDSAG Jahreskonferenz, 12-Oct-2011Dr. Torsten GrünewaldGlobal Business Services / Process ManagementBoehringer Ingelheim
  2. 2. Boehringer Ingelheim in brief • Family-owned global corporation • Founded 1885 in Ingelheim, Germany • Focus on Human Pharmaceuticals and Animal Health • Employees worldwide: 42,224 • Research and Development 16.8% • Production 29.9% • Marketing and Sales 39.2% • Administration 12.4% • Apprentices (on average) 1.7% Boehringer Ingelheim Center worldwide 699 Our headquarters in Ingelheim, Germany Germany 685 in 28 professions • R&D worldwide at 7 sites • Expenses for R&D: EUR 2,453 million • 20 production facilities in 13 countries • Total revenue: EUR 12,586 million • Affiliated companies: 145 worldwide • Investment in tangible assets: EUR 519 millionDr. Torsten Grünewald, Boehringer Ingelheim DSAG 12-Oct-2011 2
  3. 3. GBS OverviewLeverage Points Standardization & Global reach Shared Service Scope Automation Processes Corporate Finance Concepts All countries Procurement Master Data Commercial units … Services Operations units … Architecture All businesses (Supply chain) Applications All functions …Dr. Torsten Grünewald, Boehringer Ingelheim DSAG 12-Oct-2011 3
  4. 4. MDM in a NutShell MDM to support Global Business Services • Global Roll-out of a Process Template • Shared Services Center at Boehringer Ingelheim • Experiences using manual MDM processes and migration Enterprise Architecture for a holistic view • Service oriented Interfaces with SAP Process Integration (PI) • Enterprise Information Model with ERwin • Business Architecture with BPMN and ARIS SAP NetWeaver MDM • Business Process Management (BPM) / Business Rules Management (BRM) • SAP Enterprise Portal (WebDynpro) • SAP Business Objects Data Services (BODS) The Project • RFP in March 2011, Go-Live in November 2011 (Template timeline) • Start with Vendor, Customer and Material (Finished Goods) • Supporting Migration and data Cleaning via BODSDr. Torsten Grünewald, Boehringer Ingelheim DSAG 12-Oct-2011 4
  5. 5. Master Data Management 2.0 Project Plan OverviewVendor Conceptual Design Implementation MDM & BPM Testing & TrainingBPMMigration Conceptual Template development Design Migration Process (GBS) Go Live GBS Preparation Migration Process (Italy) KickOff Italy Roll-in Go LiveCustomerMigration Conceptual Design Template development Italy Migration Process (GBS) Migration Process (Italy)Finished Conceptual Implementation MDM & BPM Testing & TrainingGoods(com.) DesignBPMMigration Conceptual Template development Design Migration Process (GBS) Migration Process (Italy)MDM Setup Development BPM/CE BODSplatform Setup Q environment Patch PI BPM/CE BODS Setup P environment BPM/CE/BODS Mai 2011 Juni 2011 Juli 2011 Aug 2011 Sep 2011 Okt 2011 Nov 2011 Dez 2011 Jan 2012 Dr. Torsten Grünewald, Boehringer Ingelheim DSAG 12-Oct-2011 5
  6. 6. Master Data Management Architectural ViewUser Access Point SAP Portal / Web BrowserSAP Master Data Solution Business Process Management (BPM) BusinessObjects Master Data Data Services Management (MDM) (BODS) SAP Process Integration (PI) Sonic ESB SAP Non-SAP Dr. Torsten Grünewald, Boehringer Ingelheim DSAG 12-Oct-2011 Seite 6
  7. 7. Master Data Management 2.0Conceptual View BPM - Workflow SAP Portal Business Finished SKU Party Partner Vendor Vendor Item Master GoodsMDM 2.0 Global Local Mapping Vendor or Material No. Harmonization Vendor Name Financial Creditor Business Partner GBS SAP 1234 Legal Address Purchasing Supplier & Material DE SAP ABCD Golden Record Material BiX supply Local material BiX@ / GDB 352617 Extract, Transform Migration & Transformation Migration & Load (ETL) Business Vendor Customer Material Italy BPCS and Partner further countries Enterprise Service Bus (ESB) / SAP Process Integration (PI) GBS SAP SRM DE SAP BiX@ GDB
  8. 8. Interfaces versus Services#Extract from Software Design: # Type Description Sync type via 1 Cross-object Synchronisation of picklists daily Job PI 2 Customer Customer master MDM -> SBL realtime syndication PI/SONIC 3 Customer Customer master MDM --> GBS adhoc PI (currently only for migration) 4 Customer Customer master GBS --> MDM realtime via change pointer PI 5 Customer Migration load customer BPCS adhoc BODS 6 Material SKU data GDB --> MDM daily Sonic/PI 7 Material BIX@ material attributes BIX@ --> MDM daily file transfer 8 Material Material master data MDM --> GBS realtime syndication PI 9 Material Material master GBS --> MDM realtime via change pointer PI 10 Material Migration load material BPCS adhoc BODS 11 Vendor Vendor master MDM --> GBS realtime syndication PI 11 Vendor Vendor master GBS --> MDM realtime via change pointer PI 12 Vendor Migration load vendor BPCS --> MDM adhoc BODSDr. Torsten Grünewald, Boehringer Ingelheim DSAG 12-Oct-2011 8
  9. 9. Input Screen design –From Excel and eForm (as used in UK) …Dr. Torsten Grünewald, Boehringer Ingelheim DSAG 12-Oct-2011 9
  10. 10. Input Screen design –… To Self-service portalDr. Torsten Grünewald, Boehringer Ingelheim DSAG 12-Oct-2011 10
  11. 11. Business Process ModelingFrom MDM 1.0 (human/email) processes … Fyi: This came out of the raw analysisDr. Torsten Grünewald, Boehringer Ingelheim DSAG 12-Oct-2011 11
  12. 12. … to solid, automated processes (BPMN 2.0) … somewhat more executableDr. Torsten Grünewald, Boehringer Ingelheim DSAG 12-Oct-2011 12
  13. 13. .. to Business Process ManagementDr. Torsten Grünewald, Boehringer Ingelheim DSAG 12-Oct-2011 13
  14. 14. Data mapping and Input Screen DesignFrom concept ….Dr. Torsten Grünewald, Boehringer Ingelheim DSAG 12-Oct-2011 14
  15. 15. … to a logical information model Legal Entity Party Vendor AuditContract Site Item Dr. Torsten Grünewald, Boehringer Ingelheim DSAG 12-Oct-2011 15
  16. 16. … which evolved with each Sprint … Jul 29th Jun 6thDr. Torsten Grünewald, Boehringer Ingelheim DSAG 12-Oct-2011 16
  17. 17. … to the corresponding MDM backend implementationDr. Torsten Grünewald, Boehringer Ingelheim DSAG 12-Oct-2011 17
  18. 18. Master Data Management 2.0 Where are we now?Vendor Conceptual Design Implementation MDM & BPM Testing & TrainingBPMMigration Conceptual Template development Design Migration Process (GBS) Go Live GBS Preparation Migration Process (Italy) KickOff Italy Roll-in Go LiveCustomerMigration Conceptual Design Template development Italy Migration Process (GBS) Migration Process (Italy)Finished Conceptual Implementation MDM & BPM Testing & TrainingGoods(com.) DesignBPMMigration Conceptual Template development Design Migration Process (GBS) Migration Process (Italy)MDM Setup Development BPM/CE BODSplatform Setup Q environment Patch PI BPM/CE BODS Setup P environment BPM/CE/BODS Mai 2011 Juni 2011 Juli 2011 Aug 2011 Sep 2011 Okt 2011 Nov 2011 Dez 2011 Jan 2012 Dr. Torsten Grünewald, Boehringer Ingelheim DSAG 12-Oct-2011 18
  19. 19. Whats Next?Dr. Torsten Grünewald, Boehringer Ingelheim DSAG 12-Oct-2011 19
  20. 20. Master Data ManagementValue and Operational Roadmap Value Driven Roadmap Operational Roadmap Value Further usage of BPM Self Service Portal BPM + (even outside MDM) • Customer and Vendor Forms • Internal order • Vendor • Handling of Material • Prices and conditions Countries Value ETL – Extract, On-boarding of new Increase number ofTransform, countries Objects in scope: Load • standardized migration reduces cost of correctionCleansing • Vendor • Material Data • Customer • Prices and conditionsMigration Roll Ins Value Increase transparency Material for other and quality of master material types:Harmoni- data, reporting • RAW and API sation • Excipients • Business Partner • Intermediates • Bank • Packaging materials # DatasetsDr. Torsten Grünewald, Boehringer Ingelheim DSAG 12-Oct-2011 20
  21. 21. The “logical information model”… as foundation to much more than MDM … Enterprise Architecture (~ Service Orientation) GBS Common Information Model SOA Process / MDM & Common Data Quality and Business Application Process Business Governance Intelligence Development design Usage Lexicon Re-useable Common Foundations for Principles, Specifications, business Standard Standards, business and IS structure and structures name, reporting and control of format and across Guidelines (both Models and Master data Canonicals meaning Divisions for all data GBS Business Rules Data quality KPIs, GBS Glossary, Wiki, BI Business SOA/ESB Repository effective change control, and Dictionary Intelligence systems in ARIS Standards and controlDr. Torsten Grünewald, Boehringer Ingelheim DSAG 12-Oct-2011 21
  22. 22. Lessons learned Deliver Do it right value and the first show it time Architecture Stakeholder Agile Development Remain flexible, Ensure respond to Quality customers need MDM Testing Toolset Service orientation Manage Build up your know how interfacesDr. Torsten Grünewald, Boehringer Ingelheim DSAG 12-Oct-2011 22
  23. 23. Thank you Dr. Torsten Grünewald, Boehringer Ingelheim Torsten. Gruenewald@boehringer-ingelheim.comDr. Torsten Grünewald, Boehringer Ingelheim DSAG 12-Oct-2011 23

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