IBS America, Inc.
Green Operations are a Natural with Quality
Management Systems
Mary McAtee, VP Training and Implementati...
Introduction-Mary McAtee
 Vice President of Implementation Services and is
responsible for the development and delivery o...
What does “going green” mean to you
What do you think of
when you think of the
term “green”?
The Personal vs. Trend
 Green is Personal
 Sustainability is the trend
 Definition of sustainability:
 Sustainable dev...
Green as the Personal
What’s Driving the Trend?
 Government and Market Regulation
 SEC requires reporting on environmental risks
 EU companie...
Industry Leaders See Value in Sustainability
 Top Tier Companies Doing It
 Saves money
 Reduces risk of public bad pres...
View from the Top
“In a world where populations are growing, where natural
resources are stressed, where communities are f...
More drivers for sustainability
 Reduce risk and prepare for crisis management
 Industrial accidents
 W.R. Grace
 Scie...
What does sustainability optimize?
 Reduced
 Emissions
 Water usage
 Energy and fuel use
 Packaging
 Chemical use
 ...
What does this have to do with QMS?
 Quality Management Systems (QMS) provides a holistic
approach to proactively manage ...
Key Quality Management System Functions
 Key elements of a QMS that support a sustainability initiative
 Environmental M...
The Deming Wheel
Before
© OCEG
After
© OCEG
Benefits of ISO 14001
 Improved relationship with regulators and eliminate non-
compliance fines
 Studies show ISO14001 ...
Bottom Line
Environmental Management (ISO 14001)
 Track and correct environmental incidents
 Sharpen emergency preparedness and resp...
What is Coming and When?
Changes and New Standards
 The combining of ISO 9001 series and ISO 14000 into an
“uber” standard.
 ISO 50001 Energy man...
IBS Key Competences and Positioning
Services
 Implementation
 Training
 Solution-oriented
integration
 Industry-indepe...
Some IBS Customers
About IBS
 30 years in business
 Global leader in compliance management solutions
 200+ employees
 Offices in U.S., Eu...
Please contact IBS
781-862-9002
www.ibs-us.com
Blog: http://info.ibs-us.com
Twitter: @IBSAmerica
Questions
Thank You
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IBS MD&D Slide Presentation: June 2011

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"Green Operations are a Natural with Quality Management Systems" slide presentation and talk given by IBS America Vice President of Implementation Services, Mary McAtee.

These Slides Cover the Following Topics:

-Definition of what is Green vs. Sustainability

-What factors are driving sustainability practices for businesses

-Who sees value in sustainability and why

-The professional benefits of sustainability

-And much more!

Published in: Business, Technology
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  • Mary speak to your background
  • Ask audience members what comes to mind when they hear the term “green”The point here is two fold. Get the fact that green can be many things to many people. Also, recognize some people will use the same terms… carbon footprint, waste, recycling….If people start just repeating each other then put out other terms that people can agree with. Your building the case that green means different things to different people.Have fun with it. Talk about the perception that it is for hippies.
  • Point out that sustainability has a specific definition that is agreed upon.Since you will be in front of an audience of quality professionals talk about the history of the quality movement since the mid-1980’s.People used to say that TQM was a fad, that re-engineering was a fad, or that ISO 9000 was a fad. It is true that the labels came and went, but guess what happened over the last 25+ years. Quality improved by leaps and bounds. Any of these initiatives may have been a fad or buzzword, but they were a part of a bigger trend. The trend towards better quality.We are in the same space now with sustainability. Sustainability has a specific meaning that can be tracked. As a matter of fact, being more sustainable also makes the business more competitive, but more on that later.
  • Governments are beginning to require Carbon and GHG emissions reporting. The US is behind other industrials countries in this regard.The SEC and EU equivalents are requiring all public companies to publish their environmental risks. Those could be new regulations, spills and accidents, bad press from environmental accidents… So even if the government isn’t requiring reporting, the markets are.The automotive industry is being affected by efforts to manage climate change risks. As the pressure to reduce greenhouse gas emissions continues to intensify, OEMs are beginning to request supply chain GHG emissions data to better understand the business risks and opportunities of its suppliers. OEM data requests are being sent to suppliers this year.EPA funding may not be there for enforcement of any of this regulation.
  • Tell the story of the sustainability consultant that ended up at the rafting trip with the CEO of Walmart. The consultant convinced the CEO that being sustainable was simply good business and a good way to save money. As a result, Walmart asked its suppliers to reduce packaging of certain goods by 20%. This saved Walmart over 3 billion dollars in shipping costs. The CEO was hooked.Is anyone here a supplier to Walmart. If yes, ask what s/he knows about the Walmart sustainability scorecard.If no, go straight to talking about the Walmart sustainability scorecard, which requires suppliers to have an ISO 14000 like EMS and report emissions to the Carbon Disclosure Project (CDP)Walmart is not doing this because they want to be nice. They are doing it because they realized that sustainability is about risk reduction and cost savings through reduced waste. As each supplier starts to operate in a more sustainable fashion, they realize they can’t do it without help from their suppliers. This is causing a cascade effect. It makes sense to be proactive with sustainability than a laggard.(We may want a couple of more examples here, which I can come up with. Don’t know how its going to go for time.)
  • Sustainability is a core element in Coca Cola’s future. They understand that in order to remain competitive and market leader, operating sustainably is key to survival.
  • More regulation regarding GHG and business’ carbon foot print are coming for virtually every business.Past crisis’s have exposed weak commitment to operating sustainably.Other pressures include the global warming debate, consumer demand and competitive pressures. You don’t want to be the laggard playing catch-up when it comes to sustainability.In the future, only companies that make sustainability a goal will achieve competitive advantage.For example, FedEx has turned it’s energy saving expertise into a stand alone consulting business. Cisco has turn an $8 million a year cost by instituting a recycling group with P&L responsibility. The result is recycling costs fell by 40$ and the unit has become a profit center that contributed $100 million to Cicos’s bottom line (in 2008).These companies are looking beyond the public relations benefits to expand their expertise that will enable them to dominate markets tomorrow.
  • The very core functions of a QMS support the effort to operate sustainably.
  • Many of the key tools of a closed-loop quality management system support sustainabilityCorrective and Preventative Action (CAPA) quickly tracks root cause, source and cost reducing wasteNon-conforming materials slow efficiency, affect product quality and create waste materials, time and money
  • Based on 3 principlesPollution preventionContinuous improvementVoluntary participation
  • IBS MD&D Slide Presentation: June 2011

    1. 1. IBS America, Inc. Green Operations are a Natural with Quality Management Systems Mary McAtee, VP Training and Implementation IBS America
    2. 2. Introduction-Mary McAtee  Vice President of Implementation Services and is responsible for the development and delivery of IBS America training and Implementation services.  26-year Quality Assurance Managerial professional and has led several companies to successful ISO 9000 registration. She is a certified ISO 9000 Lead Assessor, one of only 20 certified TickIT Assessors in the US and has served on several ISO and AIAG working committees.  Received BS in Mechanical Engineering from the University of Cincinnati and has been with IBS for 15 years.
    3. 3. What does “going green” mean to you What do you think of when you think of the term “green”?
    4. 4. The Personal vs. Trend  Green is Personal  Sustainability is the trend  Definition of sustainability:  Sustainable development is development that meets the needs of the present without compromising the ability of future generations to meet their own needs.  In short, sustainability means less waste
    5. 5. Green as the Personal
    6. 6. What’s Driving the Trend?  Government and Market Regulation  SEC requires reporting on environmental risks  EU companies already reporting environmental risk  US EPA has requirements for larger plants already  Automotive industry is being affected by efforts to manage climate change risks  Risks are present throughout the value chain-from suppliers to OEMs and beyond  OEMs are requesting supply chain greenhouse gas (GHG) emissions data to better understand the business risks and opportunities of its suppliers
    7. 7. Industry Leaders See Value in Sustainability  Top Tier Companies Doing It  Saves money  Reduces risk of public bad press  Hedge against future increases in commodity prices  Realized they could not operate sustainably without their suppliers on board, so now the top tier is requiring it down the chain  Sustainability scorecards  Walmart reduced packaging by 20% and saved $3 billion
    8. 8. View from the Top “In a world where populations are growing, where natural resources are stressed, where communities are forced to do more with less and where consumers’ expectations are expanding, sustainability is core to our business continuity and survival.” Muhtar Kent, CEO
    9. 9. More drivers for sustainability  Reduce risk and prepare for crisis management  Industrial accidents  W.R. Grace  Scientific pressures  Global warming/climate change  Competitive pressures-differentiate from the competition  Consumer demand  Sustainability can drive innovation and create new revenue streams  FedEx – consulting business  Cisco – new $100 million revenue stream
    10. 10. What does sustainability optimize?  Reduced  Emissions  Water usage  Energy and fuel use  Packaging  Chemical use  Recycling costs  Scrap  All equal reduced waste and an immediate impact on the bottom line
    11. 11. What does this have to do with QMS?  Quality Management Systems (QMS) provides a holistic approach to proactively manage environmental  Performance  Compliance  Competitive position  Analysis of current state  Quality Management System goals  Reduce defects  Reduce scrap  Reduce customer complaints  Continuous and continual improvement
    12. 12. Key Quality Management System Functions  Key elements of a QMS that support a sustainability initiative  Environmental Management (ISO 14001)  Occupational Health & Safety Management (OHSAS 18000)  Supplier Control  Document and Data Control  Training  CAPA & NCMR  Assessments Risk and Compliance  Many of the functions of a closed-loop quality management system support sustainability  Corrective and Preventative Action (CAPA) quickly tracks root cause, source and cost reducing waste  Non-conforming materials slow efficiency, affect product quality and create waste materials, time and money and impact reputation.
    13. 13. The Deming Wheel
    14. 14. Before © OCEG
    15. 15. After © OCEG
    16. 16. Benefits of ISO 14001  Improved relationship with regulators and eliminate non- compliance fines  Studies show ISO14001 certifications and associated significant positive market reaction  Internal efficiency benefits are considered significantly higher for firms with ISO14001 certification  ISO14001 certified companies increased by 70% between 2004 and 2008
    17. 17. Bottom Line
    18. 18. Environmental Management (ISO 14001)  Track and correct environmental incidents  Sharpen emergency preparedness and response  Effectively manage environmental records  MSDS, HAZMAT, CARs, NCMRs, SCARs, RMAs and more  Integrates tightly with Document Control and CAPA capabilities  Schedule, create and execute Internal Assessments and Supplier Assessments  Track licenses and permits and notify when renewals are pending  Escalate overdue permits to those who need to know  Identify and analyze environmental issues
    19. 19. What is Coming and When?
    20. 20. Changes and New Standards  The combining of ISO 9001 series and ISO 14000 into an “uber” standard.  ISO 50001 Energy management systems-Requirements and guidance for use.  NIST: In April of 2011 they published guidelines to assure apples to apples comparisons and continuity of definition of measurements for energy and conservation. It utilizes the Zachman Framework which uses a fixed matrix and question approach to breaking down complex standards.  A plethora of industry and customer mandated requirements.
    21. 21. IBS Key Competences and Positioning Services  Implementation  Training  Solution-oriented integration  Industry-independent Process consulting IBS‘s key competences: Innovative software solutions Compliance Management Quality Management Production Management MIS MaintenanceOperationImplementation Machine control ERP Process control MES Company mgmt. Production Directors Integration with enterprise IT systems
    22. 22. Some IBS Customers
    23. 23. About IBS  30 years in business  Global leader in compliance management solutions  200+ employees  Offices in U.S., Europe and Asia  More than 3,800 clients world-wide  ISO 9001:2008 certified
    24. 24. Please contact IBS 781-862-9002 www.ibs-us.com Blog: http://info.ibs-us.com Twitter: @IBSAmerica Questions Thank You

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