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IBM Systems Director 6.1 Overview The IBM Solution for Platform Management <%savo.user.displayname%> <%savo.user.title%> <...
Introductions Company #Introductions_Company1# #Introductions_Company2# Name and title #Introductions_Name_1# – #Introduct...
Agenda <ul><li>Core challenges of the IT Infrastructure </li></ul><ul><li>Needs and challenges </li></ul><ul><li>IBM’s int...
Growth of virtualization drives new management requirements Data Center Accelerated pace  of business and  technology inno...
Growth of virtualization drives new management requirements  (continued) Data Center Energy costs Environmental & Complian...
CEO’s 1  see dramatic change ahead for The New Enterprise 1 Global CEO Study: The Enterprise of the Future, 2008 HUNGRY FO...
These challenges are at the  core  of every IT infrastructure, and they are directly linked to how physical and virtual sy...
IBM provides an integrated solution to help simplify IT operations – IBM Systems Director 6.1 Reducing complexity with int...
IBM Systems Director 6.1  Next generation platform management for multi-system environment Simplified management  of physi...
IBM Systems Director 6.1 strategy Virtualize more, manage less <ul><li>Unifies Platform Management for IBM Systems providi...
Systems Director helps to . . . <ul><li>Find and identify systems on  the network  </li></ul><ul><li>Determine if systems ...
Benefits of IBM ®  Systems Director 6.1 <ul><li>Reduces human error by  providing automated support of  VMware ® ’s VMotio...
IBM offers end-to-end management Hardware Other Systems  Management Software Active Energy Manager $$ Automation Status  C...
IBM Systems Director 6.1 for integrated platform management <ul><li>Simplify platform management across server and storage...
Focus on health, status, automation <ul><li>Health summary </li></ul><ul><ul><li>Favorite systems </li></ul></ul><ul><ul><...
IBM Systems Director 6.1 provides server monitoring and control ... at no charge <ul><li>IBM Systems Director provides the...
IBM Systems Director topology <ul><li>Three-tiered architecture </li></ul><ul><li>Thousands of managed nodes </li></ul><ul...
IBM Systems Director ‘tiered’ agent support <ul><li>Common Agent </li></ul><ul><ul><li>Provides a single agent management ...
IBM Systems Director ‘tiered’ agent support  (continued) <ul><li>Platform Agent </li></ul><ul><ul><li>Provides a subset of...
IBM Systems Director base Foundation for platform lifecycle management <ul><li>Consolidation of Platform Management Tools ...
IBM Systems Director plug-ins <ul><li>A plug-in to IBM Systems Director is software that is downloaded and installed  on t...
IBM Systems Director 6.1 Plug-Ins for advanced platform management <ul><li>Virtual Server Image Manager : Easily automate ...
IBM Systems Director is a centralized, cross-platform management solution for IBM Systems <ul><li>Provides a full range of...
Upward integration … Systems Director extends its rich hardware information into higher-level management packages <ul><li>...
IBM Systems Director Overview of task mapping from 5.X TO 6.X 5.20.x Features Managed Object Discovery Inventory Collectio...
IBM Systems Director Overview of task mapping from 5.X TO 6.X  (continued) 5.20.x Features Remote Session System Account C...
IBM Systems Director Overview of task mapping from 5.X TO 6.X  (continued) 5.20.x Features Relocation Manager Standalone S...
IBM Systems Director Overview of task mapping from 5.X TO 6.X  (continued) 5.20.x Features ServeRAID™ Manager extension z/...
What can IBM Systems Director 6.1 manage? <ul><li>Blade and Modular resources that can be managed: </li></ul><ul><ul><li>B...
IBM Systems Director 6.1 - Capabilities for Power Systems <ul><li>Discovery and inventory  of platform resources and conne...
IBM Systems Director 6.1 - Capabilities for Power Systems   (continued) <ul><li>Deployment/Provisioning/Planning –  Abilit...
IBM Systems Director 6.1 - Capabilities for System x <ul><li>Automatic discovery and inventory  of BladeCenter and System ...
IBM Systems Director 6.1 - Capabilities for System x  (continued) <ul><li>Download, manage, and apply recommended updates ...
IBM Systems Director 6.1 - Capabilities for System z <ul><li>Discovery and inventory  of platform resources which includes...
IBM Systems Director 6.1 - Capabilities for Storage <ul><li>Discovery and inventory  of server internal, BC-integrated, lo...
IBM Systems Director 6.1 foundation components <ul><li>Discovery manager </li></ul><ul><ul><li>Discovers both virtual and ...
IBM Systems Director 6.1 foundation components  (continued) <ul><li>Automation manager </li></ul><ul><ul><li>Automatically...
IBM Systems Director 6.1 foundation components  (continued) <ul><li>IBM Systems Storage™ management </li></ul><ul><ul><li>...
Tivoli and IBM Systems Director Successful operational management in these areas enables the delivery of critical business...
IBM Systems Director 6.1 value <ul><li>Simplified management of physical and  virtual resources to help meet  time-to-mark...
IBM Systems Director 6.1 summary <ul><li>Integrates IBM’s best-of-breed virtualization capabilities to provide new and rad...
IBM Global Technology Services are available to help ensure your success with IBM Systems Director 6.1 <ul><li>Not sure wh...
Key resources for IBM Systems Director <ul><li>IBM Systems Director 6.1 Web Site </li></ul><ul><ul><li>http://www.ibm.com/...
Considerations and dependencies <ul><li><%Considerations.Dependencies%> </li></ul>
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IBM Systems Director 6.1 Overview - The IBM Solution for Platform Management

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Offering for IT simplification and cost reduction; with information for existing and prospective Director clients, platform specific capabilities and Tivoli integration.

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  • IBM Systems Director Version 6.1 Overview Is your client looking for a platform management solution that streamlines the way their physical and virtual resources are managed across a multi-system environment including both IBM as well as non-IBM platforms? Is your client ready for the next generation of systems management that simplifies how they manage systems today and grows with the needs of their business? This presentation will explain how to: Articulate the current systems management pain points that clients face in today’s IT environment Understand the IBM approach to address pressing issues associated with systems management Articulate the value and benefits that IBM Systems Director delivers as the next generation of systems management Effectively position and sell the IBM Systems Director solution to support increased revenue and server sales
  • Growth of virtualization drives new management requirements (continued) There are clearly multiple forces at play in IT environments today. Over the past decade we’ve all experienced many fundamental changes that technology has enabled. But along with these technology advancements has been a tremendous strain on your data centers and IT operations. IT professionals have had to balance the challenges associated with managing data centers as they increase in cost and complexity with the need to be highly responsive to ongoing demands from the business placed on IT. So on one side you have an accelerating pace of business model changes that can drive competitive advantage; but wreck havoc with existing IT infrastructures…. And on the other – you have a set of operational challenges around cost, service delivery, business resiliency and security, and “green” initiatives that have many IT data centers at a breakpoint;
  • Growth of virtualization drives new management requirements (continued) Never before has the Enterprise Data Center faced such a “perfect storm” of forces that drives the need for true data center transformation.
  • CEO’s see dramatic change ahead for The New Enterprise Based upon data IBM has collected we see that there are new CEO directions being set that have a direct impact on CIO execution HUNGRY FOR CHANGE: CEO - 83% expect substantial change in the next three years --------  CIO - Flexible, adaptable, extendible systems to support business model changes. INNOVATIVE BEYOND CUSTOMER IMAGINATION CEO - 76% see opportunity in more informed and collaborative customers---  CIO - Collaboration &amp; social networking to improve idea/information sharing GLOBALLY INTEGRATED CEO - 75% are actively entering new markets ---  CIO - Embrace emerging technologies DISRUPTIVE BY NATURE CEO: - 69% are planning some type of business model innovation over the next three years. CIO: -- Manage increasing risk GENUINE,NOT JUST GENEROUS CEO - 69% believe rising customer expectations of corporate social responsibility will positively impact their business---  CIO - Deliver on Green IT
  • These challenges are at the core of every IT infrastructure, and they are directly linked to how physical and virtual systems and storage are managed as an integrated platform. Let’s examine the operational issues a little closer. Today, IT organizations are mired down in a sea of operational issues. And while some of these were the same a few years ago, new ones like compliance &amp; security issues, as well as increased emphasis on environmental issues have been added. A huge shift has taken place in the level of ‘connectedness’ that people have come to expect – between themselves, to entertainment, services, and products. And the actions and movements of people and objects with embedded technology are creating vast amounts of data and a need for more ‘real time integration and support. The key thing here is the combined impact and the trajectory upon which they are rising. Consider – 10GB Ethernet ports projected to triple over the next 5 years Apple’s iPhone is now 3GB! Costs to power and cool systems has risen anywhere from double to 8-fold, depending on the survey you read And costs to manage all of this- rising 4fold in the last 5 years and projected to continue to grow at least 10% a year. The overall impact? - Enterprises report that IT operational overhead = up to 70% of IT budget and growing . . . leaving precious few resources for new initiatives.”
  • IBM provides an integrated solution to help simplify IT operations – IBM Systems Director 6.1. Let’s understand how IBM is helping customers meet these challenges. Virtualization has completely transformed enterprise-class IT. Virtualized solutions unlock technological resources, such as processing power and storage, from specific hardware, redelivering them in a fluid form that can be allocated dynamically to business goals and strategies in real time. Next-generation virtualized infrastructures, however, require next-generation management tools. Older tools generally lack the modern feature set and focus required to achieve the highest performance and most flexible response from virtualized solutions. As a result, the overall business value that these outdated tools generate is also suboptimal. Furthermore, when different tools are used to manage different virtual technologies, management complexity increases. A superior solution would empower administrators to manage both virtual servers and virtual storage under a single pane of glass. IBM offers a new platform management solution that can help you address major concerns associated with next generation virtualized infrastructures: reducing operational complexity, cost management, energy management - IBM Systems Director 6.1. IBM Systems Director 6.1 is a platform management solution that streamlines the way physical and virtual systems are managed across a multi-system environment while supporting easy to use, point-and-click interface. At the core of an IT management strategy it can reduce the costs of IT service delivery, improve business resiliency and security, and help meet energy usage requirements Reducing complexity with integrated platform and enterprise service management Many different tools can be used separately to help improve IT efficiency on a per component basis, but only when the tools are integrated can your clients truly optimize for IT efficiency. Integration enables sharing of data and for a consolidated, single view of the IT infrastructure which reduces complexity and helps make the IT administrators more productive. IBM Systems Director offers a competitive, integrated solution that manages both physical and virtual servers at a platform level and at an enterprise level. Deploying and managing virtual servers to control datacenter space The IBM Systems Director solution helps clients with deploying and managing virtualized and consolidated servers so that they can avoid the expense of upgrading existing facilities or building new ones. Controlling energy helps meet green initiatives and cost objectives IBM Systems Director delivers the base to enable energy management tools to help clients see and manage energy usage on supported servers.
  • IBM Systems Director 6.1 - Next Generation Platform Management for multi-system environment. Let’s understand more how IBM Systems Director can help customers address their pain points. IBM Systems Director is the next generation of IBM Director that offers a unified family of platform management offerings providing a common toolset for managing physical and virtual resources together – servers, storage, and networking. IBM Systems Director is designed around a modular, industry standards-based approach that leverages existing client investments in IBM platform management offerings and provides seamless integration with IBM Service Management offerings from Tivoli. But the other key thing here is our ability with IBM Systems Director to begin simplifying the management of both IBM and non-IBM servers and storage – something no other vendor can claim! IBM Systems Director helps bring it all together – to manage the physical and virtual infrastructures, improve deployment of resources and take on many of the more redundant time consuming management tasks in the data center. So you can focus more on how IT can support the business rather than how you support the IT Infrastructure!
  • IBM Systems Director 6.1 Strategy - Virtualize more, manage less Let’s look at the unique design points that make IBM Systems Director so appealing. IBM Systems Director has been designed around making a virtualized environment easier to mange. It unifies Platform Management for IBM Systems providing a consistent look-and-feel with common and familiar management tasks which allows many systems to be easily managed together addressing the administration and management challenges being introduced by server scale-out. It also integrates IBM’s best-of-bread virtualization capabilities to provide new and radically improved ways to simplify the management of physical and virtual platform resources. IBM Systems Director was developed as a modular and extensible solution to advance the core systems management capabilities with additional plug-ins. This also enables integration of IBM Systems into data center management tools from Tivoli and other 3 rd parties.
  • Systems Director Helps to … Now lets; see how these design points translate to make day-to-day IT tasks simpler IBM Systems Director is designed to help IT personal do their more effectively. System Director can help IT personnel find and identify systems on the network easily, determine if those systems are working properly and even configure and deploy new systems as needed while optimizing systems for peak performance. It helps make sure systems are current by keeping system firmware and drivers up to date. IBM Systems Director also addresses the hot new requirements placed on IT such as managing IT energy usage or improving system availability all while managing multiple systems (IBM and non-IBM) as a single entity which helps reduce virtualization complexity
  • Benefits of IBM Systems Director 6.1 How does this translate into real client savings?? IBM Systems Director provides real benefits to clients: Simplifies operations by offering monitoring and automated event management capabilities Simplifies IT management of multiple industry leading hypervisors through the use of a single tool Reduces the complexity of virtualization through understanding and communicating the relationship of physical servers to virtual servers Reduces the time associated with analyzing unavailable systems by providing a topology graph views to show relationships between virtual and physical systems and their manageable components to simplify troubleshooting Protects IT investments by utilizing an open, standards-based design that facilitates the management of IBM multi-systems environments and select non-IBM systems Seamlessly integrates with enterprise management products from IBM Tivoli and other software vendors Improves IT efficiency by easily integrating with single system platform management products for Power, System z, System x and storage Reduces IT costs and enhance IT staff productivity for training and maintaining multiple tools by providing one easy to use interface for management of virtual and physical systems Reduces systems maintenance window churn by supporting currency for physical and virtual servers as well as operating systems Reduces human error by providing automated support of VMware’s VMotion based upon physical hardware or performance status information This translates into real client savings to address the pressures being placed on IT
  • IBM Offers End-to-End Management Let’s take a quick look “under the hood” of BM Systems Director IBM Systems Director is a critical part of the overall IBM end-end management strategy. By leveraging industry standards, Systems Director supports multiple operating systems and virtualization technologies across IBM and non-IBM platforms. In essence the underlying technical differences across different hardware and software virtual solutions are abstracted out, Through a single user interface, Systems Director provides consistent views for visualizing managed systems, determining how these systems relate to one another and identifying their statuses, thus helping to correlate technical resources with business needs. IBM Systems Director itself can be divided into two areas: Base Systems Director Managers and Hardware Platform Managers provided with IBM Systems Director deliver core capabilities to manage the full lifecycle of IBM server, storage, network and virtualization systems. These include: Automation Manager—Performs actions based on system events. Status Manager—Provides health status, alerts and monitors of system resources Virtualization Manager—Creates, edits, relocates and deletes virtual resources. Discovery Manager—Discovers virtual and physical systems and related resources.. Update Manager—Notifies, downloads, and installs updates for systems. Remote Access Manager—Provides a remote console, a command line and file transfer features to target systems. Configuration Manager—Configures one or more systems resource settings. Hardware Platform Managers - provide unique support for IBM Systems (Power Systems, System z, System x, BladeCenter and Storage Systems) Advanced Managers and Priced Plug-Ins - IBM Systems Director enables you to extend the base platform with additional plug-ins, separately installed. By following design guidelines, a plug-in of this type can deliver key new functionalities while retaining a consistent user experience with the base offering by taking advantage of the common tasks and capabilities. IBM intends to provide the following over time Active Energy Manager - measures, monitors and manages the energy components built into IBM systems, enabling a cross-platform management solution while also extending the scope of energy management to include facility providers, thus enabling a more complete view of energy consumption within the data center. Image Manager provides a single, unified view of all system templates and server images to help customers manage and deploy their systems. It allows customers to easily deploy new physical and virtual servers based on system templates and images Tivoli Provisioning Manager for OS Deployment (TPMfOSD) - a best-in-class tool designed to provision an operating system via a library of disk images to supported systems on the network. Along with Systems director, this tool dramatically simplifies the server configuration and operating system installation, BIOS updates and disposal of retired systems for both IBM and non-IBM systems. BladeCenter Open Fabric Manager (BOFM) - allows for the assignment and reassignment of Ethernet MAC and Fibre Channel WWN addresses used by the I/O ports on server blades in the IBM BladeCenter. Service and Support Manager - identifies and reports hardware-related problems. These problems are integrated into Status Manager to extend the system health status via a new service category. The automated Electronic Service Agent capabilities are used to gather service information and report problems to IBM. IBM Systems Director also complements and integrates with higher-level enterprise management software such as Tivoli. Systems Director, a hardware platform management solution, and Tivoli Software are complementary and can be used either individually or together to deliver superior end-to-end IT management.
  • IBM Systems Director 6.1 for integrated platform management Let’s look at how IBM Systems Director helps provide an integrated platform solution Systems Director is a platform management foundation that streamlines the way physical and virtual systems are managed across a heterogeneous environment. By leveraging industry standards, Systems Director supports multiple operating systems and virtualization technologies across IBM and non-IBM platforms. Through a single user interface, Systems Director provides consistent views for visualizing managed systems, determining how these systems relate to one another and identifying their statuses, thus helping to correlate technical resources with business needs. IBM Systems Director supports upward integration with higher-level management products from IBM and other software vendors to support an enterprise view Note - The IBM Systems Director console builds on industry-standard technologies (AJAX, Web 2.0[ta1] , JSR 168 portlets) and leverages existing components to provide a powerful and extensible Web-based console. Because it’s Web-based, the console is exceptionally easy to administer, and can be accessed from any supported browser. It allows you to carry out many essential platform tasks spanning a broad range of resources. This centralization of resources—a core business win for Systems Director—drives business value by simplifying and consolidating different classes of information and tools used to optimize your virtualized infrastructure
  • Focus on Health, Status, Automation Let’s look at how IBM Systems Director helps provide an integrated platform solution A set of common tasks included with IBM Systems Director provides many of the core capabilities required for basic management, which means instant out-of-the-box business value. These common tasks include discovery, inventory, configuration, system health, monitoring, updates, event notification and automation across managed systems Health Summary On many occasions, a quick overview of system health is needed. For this reason, Systems Director’s Status Manager includes a customizable Health Summary task for easy insight into system status. This single view or page consolidates other status views, such as the Scoreboard , a health summary by favorite groups, and a dashboard resource monitor. Together, these tools provide a single interface with which you can quickly view the status of important areas of your environment, monitor critical resources and view the contents of user-defined health summary groups. Monitoring IBM Systems Director m onitors systems in real time and critical thresholds can be set to notify administrators of emerging problems. Consolidation of problem status for hardware and threshold monitors is also included along with a dashboard to view thumbnails of live data monitors for critical managed resources. IBM Systems Director also supports monitors for virtual resources. Availability for a single management server is included via a “watchdog” feature to externally monitor the management server process and automatically restart it in the event that it is no longer active. Automation Plans Within IBM Systems Director event automation plans for a faster, more consistent management are supported. Using a simplified interface to trigger events automatically, such as e-mail notification or task execution, a common event schema enables easier management of heterogeneous environments. New commands for managing event automation plans, event actions, event filters and event logs support a broad variety of needs that include creating event-automation plans used to automate tasks and other responses to situations that occur in your environment, creating and managing event filters that allow the event automation plans to target specific events, creation of automation plans based on events and actions from virtual and physical resources, such as relocating a virtual server based on critical hardware alerts and automation plans based on events and actions from storage resources.
  • IBM Systems Director 6.1 provides server monitoring and control free of charge So what do I all get and what does it cost? IBM Systems Director provides the foundation for managing servers at “no-charge”. It provides the primary tools our clients need to: discover and view hardware configurations monitor and alert on events make adjustments across multiple servers from a single console support simplified deployment, installation and update process Enables upward integration to enterprise service management IBM Systems Director can be configured to actively monitor for specific conditions such as hard drive space, CPU utilization, etc. and can also passively read the operating system log files and format messages as IBM Systems Director events. IBM Systems Director displays all alerts and events to its central console so operators can monitor the entire environment from one place and detect problems. You can get alerts that include hardware failures and system logs from HMC and associated operating systems. Monitoring of OS Metrics includes CPU and memory utilization (including Active Virtual Memory metrics), network, paging space, and file system metrics across hosts and virtual servers. You can also view CPU utilization metrics for environments that contain both shared and dedicated processors for both host and virtual servers and set alerts as required. IBM Systems Director allows you to see the Health and Status of Physical and Virtual Servers including the health of any Hardware Management Consoles (HMC) and Virtual I/O Servers (VIOS). In addition, Event Action Plans can be configured to execute when specific events are received or specific conditions are met. The actions can include notification such as a page or email or execution of a script to address the problem. This automation accelerates problem resolution and frees administrators from monitoring the console so they can work on more important issues.
  • IBM Systems Director Topology Let’s take a look at the IBM Systems Director topology IBM Systems Director is a three-tiered architecture consisting of: Management Console(s) web Interface IBM System Director Server which includes the Application Logic and database IBM Systems Director Agent which is code that runs on a managed system (Servers, Desktops, Laptops, SNMP devices, CIM devices) and communicates with the IBM Systems Director application The IBM Systems Director three-tier design supports thousands of managed nodes/systems. An upward integration module supports integration with higher level management applications from Tivoli, Computer Associates, Hewlett Packard, Microsoft.
  • IBM Systems Director ‘Tiered’ Agent Support Let’s take a look at the IBM Systems Director agents in more depth IBM Systems Director is designed to facilitate the best possible utilization of both storage-based and server-based physical and virtual resources throughout the infrastructure. In order to accomplish this task, the solution combines three main components: a single web-based console, a central management server and agents (either common or platform-based). In version 6.1, the following agent types are supported: Common Agent, Platform Agent, and Agent-less. Common Agent: The IBM Systems Director 6.1 Common Agent can optionally be used to replace the previous 5.x Level 2 Agent (though Director will continue to work with it, as well). This option will appeal to many administrators because the new agent supports a richer set of features and subagent tasks.
  • Platform Agent: The Platform Agent is well-suited to environments in which a smaller agent footprint is desired, yet one in which administrators wish to retain a broad array of features. It provides a subset of Common Agent functions used to communicate with and administer the managed system, including hardware alerts and status information. This agent provides discovery, authentication and management entirely through industry standards, such as the Common Information Model (CIM) and Web-based Enterprise Management (WBEM) interfaces, which were developed by a consortium of major hardware and software vendors (including IBM) called the Distributed Management Task Force (DMTF). Agent-less Management: With Agent-less support , IBM Systems Director also provides a set of manageability functions for managed systems that have neither the Common Agent nor the Platform Agent installed. These systems with no Director Agent are best for environments that require very small footprints and are used for specific tasks, such as one-time inventory collection, firmware and driver updates and remote deployment. Systems without a Director Agent must support the Secure Shell (SSH), Distributed Component Object Model (DCOM) protocol or SNMP in order for Systems Director to support them.
  • IBM Systems Director Base Let’s take a further look at the IBM Systems Director base. The IBM Systems Director Base is the f oundation for p latform lifecycle management. It’s primary goal is to support 3 areas: Consolidation of Platform Management Tools - Provide a single consistent cross-platform management tool, enable simplified tasks via Web based interface, and manage many systems from one console Integrated Physical and Virtual Management - Support discovery and inventory of physical and virtual resources, support configuration and provisioning of platform resources, track and display status, health, and monitoring of platform resources, enable visualization of server resource topologies, and provide support to move virtual servers between systems without disruption to running workloads Platform Update Management - delivers a simplified consistent cross-platform tools to acquire, distribute and install firmware and OS updates
  • IBM Systems Director Plug-ins Now that we have established the base, let’s understand what a “plug-in” is in more depth. A plug-in to IBM Systems Director is defined as software that is installed on top of the base which delivers key additional functionalities while retaining a consistent user experience with the IBM Systems Director base offering by taking advantage of the common tasks and capabilities. Product previews provide insight into IBM plans and directions. General availability, prices, ordering information, and terms and conditions will be provided when the product is announced.
  • IBM Systems Director 6.1: Plug-Ins for Advanced Platform Management Now let’s look at what plug-ins IBM intends to support. IBM Systems Director enables you to extend the base platform with additional plug-ins, separately installed. By following design guidelines, a plug-in of this type can deliver key new functionalities while retaining a consistent user experience with the base offering by taking advantage of the common tasks and capabilities. IBM intends to provide the following over time: Image Manager provides a single, unified view of all system templates and server images to help customers manage and deploy their systems. It allows customers to easily deploy new physical and virtual servers based on system templates and images Active Energy Manager - measures, monitors and manages the energy components built into IBM systems, enabling a cross-platform management solution while also extending the scope of energy management to include facility providers, thus enabling a more complete view of energy consumption within the data center. Service and Support Manager - identifies and reports hardware-related problems. These problems are integrated into Status Manager to extend the system health status via a new service category. The automated Electronic Service Agent capabilities are used to gather service information and report problems to IBM. BladeCenter Open Fabric Manager (BOFM) - allows for the assignment and reassignment of Ethernet MAC and Fibre Channel WWN addresses used by the I/O ports on server blades in the IBM BladeCenter. Workload Partition Manager (WPAR) to d eliver consistent response times, automatically adjusting resources for utilization spikes in a Power systems IBM Tivoli Provisioning Manager for Operating System Deployment (TPMfOSD) - a best-in-class tool designed to provision an operating system via a library of disk images to supported systems on the network. Along with Systems director, this tool dramatically simplifies the server configuration and operating system installation, BIOS updates and disposal of retired systems for both IBM and non-IBM systems.
  • IBM Systems Director is a centralized, cross-platform management solution for IBM Systems IBM Systems Director provides a full range of systems management functions including: hardware and software inventory, monitoring with automated responses, software distribution, and remote hardware control and task execution. It employs an easy-to-use, point-and-click graphical user interface and can manages AIX ™ , Linux ® , IBM i and Windows ® operating systems on IBM systems as well as Linux ® and Windows ® on compatible non-IBM hardware. IBM Systems Director supports SNMP Devices including network devices, storage subsystems, Power Distribution Units as well as other devices supporting SNMP. IBM Systems Director is downloadable from ibm.com at no charge with software maintenance available as a priced option.
  • Upward integration - Systems Director extends its rich hardware information into higher-level management packages Now let’s look at what IBM Systems Director integrates with. IBM Systems Director can provide its rich hardware information into higher-level management packages. Systems Director, a hardware platform management solution, and Tivoli Software are complementary and can be used either individually or together to deliver superior end-to-end IT management. In addition, IBM Systems Director also complements and integrates with non-IBM higher-level enterprise management software including: CA Unicenter NSM 3.1 and R11 (Windows), HP OpenView NNM 7.0.1 and 7.5.1 (Windows and Linux), HP OpenView Operations for windows 7.5x (Windows), Microsoft Systems Management Server, Microsoft System Center Operations Manager, and Microsoft Operations Manager 2005
  • The Platform Management plug-ins extend the Systems Director foundation to provide support for the entire service lifecycle of systems throughout your virtualized infrastructure. New information garnered via plug-ins is automatically passed on to the overall solution, helping administrators to stay on top of changes as they occur in a manner that corresponds with overall business goals.
  • Tivoli and Systems Director Let’s look at the relationship between IBM Systems Director and Tivoli in more depth. IBM Systems Director complements and integrates with higher-level enterprise management software such as Tivoli. IBM Systems Director, a hardware platform management solution, and Tivoli Software are complementary and can be used either individually or together to deliver superior end to-end IT management. IBM Systems Director&apos;s focus is on hardware platform management, health, and configuration to help deliver maximum system availability. It consists of a set of tools that provides granular hardware management information which can be passed up and integrated into Tivoli products, putting it into an enterprise and business services context. The IBM Tivoli portfolio of products provides a broader set of management capabilities than IBM Systems Director and is more scalable for enterprise-wide operations. Tivoli products also go beyond hardware management and provide advanced, automated tools for managing software applications, networks, storage and, how IT resources, performance, and usage fit and with overall business policies and goals as part of IBM&apos;s Service Management initiatives. IBM management solutions – from rich platform management provided by Systems Director to enterprise and service management from Tivoli – is the most comprehensive in the industry and delivers the solutions you need to help drive greater IT efficiencies and improved business performance. System Director’s focus is on IBM hardware platform management , health and configuration to help deliver maximum availability for your IBM systems. It consists of a set of industry leading tools that provide very granular platform management information - for both physical and virtual resources - which can be integrated into Tivoli products, providing them with richer hardware metrics. Tivoli offers industry leading service management by providing customers the integrated visibility, control &amp; automation across the service lifecycle that are needed to innovate and achieve business objectives. The Tivoli software portfolio of products provides a set of management capabilities which are broader in scope than Systems Director and are more scalable for enterprise-wide operations. Tivoli products also go beyond platform management and provide advanced, automated tools for managing software applications, networks, storage and how IT resources, performance and usage fit with overall business policies and goals as part of service management. A key point are new integration points and joint offerings between Systems Director and Tivoli which provides a smooth bridge from Systems Director to full cross-enterprise service management capabilities using Tivoli software solutions. By integrating Systems Director with select Tivoli products, Systems Director&apos;s rich platform management capabilities and hardware data can be brought into a broader business service context. This enhances troubleshooting, reporting, energy efficiency, and capacity planning that can help customers deliver highly available, critical business services that drive their business results. The Systems Director toolset and Tivoli Software are complementary and can be used either individually or together to deliver industry leading end-to-end IT management.
  • IBM Systems Director 6.1 Value Let’s summarize the value IBM Systems Director brings to clients. IBM Systems Director delivers value to clients in the following areas: Simplified management of physical and virtual resources to help meet time-to-market business commitments Better management of IT energy to reduce costs Improved availability to optimize business efficiency Reduce administrative cost by utilizing a single web based point-and-click graphical user interface while maintaining system firmware and driver currency Focus on health, status and automation of IT systems to increase business productivity
  • IBM Systems Director 6.1 Summary Now let’s sum it all up. IBM Systems Director delivers the key platform management capabilities required by clients today and positions them for success tomorrow Integrates IBM’s best-of-breed virtualization capabilities to provide new and radically improved ways to simplify the management of physical and virtual platform resources Unifies the monitoring and control of IBM systems, delivering a consistent look and feel for common management tasks Delivers multi-system support across IBM Power, System x, System z, and IBM Storage systems and non-IBM x86 systems Provides an extendable and modular foundation to advance the core systems management capabilities with additional plug-ins Enables seamless integration of IBM systems with the total infrastructure, and upward integration with enterprise service management solutions such as IBM Tivoli Delivers a consistent and unified platform management foundation that facilitates reduced training costs How will you meet your business needs?? Transition Line: ……Thank You for your time as well as your business!!.
  • GTS Services for IBM Systems Director IBM Global Technology Services is ready to help ensure your clients&apos; success with the IBM Systems Director. IBM is available to help clients analyze gaps and requirements for effective systems management, and speed up the implementation, configuration and deployment of IBM Systems Director 6.1. IBM Services will also assist existing IBM Director clients in migrating to the new release, and offers maintenance and technical support services. IBM IT Service Management Self-Assessment tool This automated tool provides you with a report on what your priority areas or gaps you may have in your current service management deployment and strategy. It covers systems elements as well as ITILv3-based process elements. You may also receive comparative data showing how you stand against your peers who have also completed tool. IBM Service Management Strategy and Planning Workshop The service management strategy and planning workshop service component offers a rapid, structured approach to developing a detailed strategic roadmap for IT service and/or systems management implementation or enhancement. Based on accepted IT standards and practices such as IT Infrastructure Library® (ITIL®), International Organization for Standardization (ISO) and Control Objectives for Information and related Technology (COBIT), workshop engagements enable client stakeholders to work collaboratively with IBM professionals to clarify pain points, determine priorities, assess existing service management capabilities and generate initiatives for implementation. IBM Implementation ServicePac for IBM Director This ServicePac provides planning, installation, configuration assistance and training as implementation services. IBM Software Support Services - Support Line for Linux on System x - Support Line for Linux on System z - Support Line for Linux on System i and System p Support Line offers clients remote assistance to support IBM and selected non-IBM software products. Clients can receive individual problem fixes and product-usage advice. Using a single source of support from report through resolution, Support Line can eliminate the need to deal with multiple vendors or add in-house support staff and it helps speed problem resolution for improved system availability. By providing one-stop access to specialized IBM technical experts with extensive knowledge of multivendor systems and unlimited remote call support designed with flexibility and affordability in mind, IBM can help you maximize the value of your IT assets and at the same time, help you streamline the support process, increase system availability and improve return on your IT investments IBM Software Services - Software Maintenance for AIX Operating Systems Software Maintenance is designed to provide comprehensive coverage for software license acquisition, product upgrades and remotely delivered technical support under a single, common set of agreements, processes and tools. To ensure our customers always have access to the latest version of their software and to remote technical support, Software Maintenance is included in the license acquisition for all Power Systems (including System i and System p) operating systems and associated software products, and is renewable on an annual basis.
  • Thank you for your time today! Have more questions? Please contact [seller name] or visit us online at [URLs] .
  • Affordable solutions for all your IT needs—for businesses large and small IBM Global Financing helps you acquire the IT solutions that your business needs in the most cost-effective and strategic way possible. Choose from a variety of financing options to address your unique solution requirements and help manage your cash flow and assets. No other bank or technology company can match IBM and IBM Global Financing for the breadth of our business and technology solutions combined with our significant capital resources. Our portfolio of offerings includes customized or standardized leases and loans, certified, used equipment and hassle-free asset recovery solutions. We can include hardware, software and services from IBM as well as other manufacturers and vendors, in a single financing facility. Other IT vendors and consulting companies must partner with multiple sources to provide the deep global financial and comprehensive strength that IBM Global Financing can deliver. We provide, as an example, payment and term flexibility to help you build the data center or IT infrastructure you need, rather than the data center or IT infrastructure you can afford. IBM Global Financing is the largest IT lender in the world, with an asset base of US$36 billion and a client list that includes more than 90 percent of the FORTUNE 100 as well as organizations with as few as ten employees. With operations in more than 55 countries, we help you manage costs and technologies in a global marketplace. We can provide competitive rates in international currencies, such as the United States dollar or Euro, and in local currencies when needed. And, with an investment-grade credit rating, IBM Global Financing obtains funds at very competitive rates—savings that we share with our clients.
  • Regardless of the state of the economy, clients and business partners must plan, invest, manage and eventually retire their IT solutions if they want to compete and survive over the long-haul. While market and credit conditions are evolving, IBM Global Financing continues to lend to well-qualified customers. IBM Financing Advantage offers a comprehensive portfolio of financing solutions to help address the requirements of the SMB marketplace to fund their IT agendas, maximize working capital, recover technology value and manage risk. For small and mid-size clients, IBM Financing Advantage provides smart financing options ranging from simple leases and loans to customized transactions for IT acquisitions, worldwide, including IBM and non-IBM hardware, software and services. For Business Partners, IBM Financing Advantage offers a rich, comprehensive set of financial offerings, tools and services partners can offer their clients to increase win rate and grow sales. A 2008 IBM Marketing Intelligence analysis* showed that IGF involvement caused a 36% increase in the Odds to Win Business Partner owned Server &amp; Storage sales opportunities in the USA. IBM Market Insights used a statistical technique to determine the “causal effect” of IGF on the Odds to Win. After controlling for the effects of all the visible factors that might affect win rates, IGF involvement stood alone as the cause of the increases in Odds to Win certain types of sales leads. Specifically, for Business Partner owned opportunities worth more than $100K that contained IBM Server/Storage components, when IGF Sales was engaged in pursuing the opportunity, the IGF involvement was found to actually cause the Odds to Win to increase by 36%. Our Rapid Online Financing tool, enables IBM Business Partners or Financing Associates to provide instant financing quotes, request credit approval and generate financing contracts --- all from a web browser, in under an hour without having to contact IBM. Today RoF is deployed in 32 countries and in 17 languages with almost 3500 IBM Business Partner companies and some 8000 users actively enabled on the platform. With Competitive Rates; Buyback, Disposal and Security services along with Tools and Education, Business Partners can build customer loyalty by getting the right solution to their clients faster, and position their business for future growth by bundling their software and services with any transaction. While many lenders have curtailed credit availability in the current economic environment that we&apos;re in, IBM Global Financing — backed by IBM’s unmatched resources and our prudent approach to risk — can support your technology investment needs and mitigate your financial risk. Because of the history that we&apos;ve had, we have the ability to continue in the marketplace and to be more selective and supportive of what our Business Partners need. IBM Global Financing is a trusted partner, with assets of $36B billion worldwide, and 125,000 Clients in more than 55 countries worldwide offering a full complement of financing offerings and asset management services, all designed for small and mid-size businesses to manage your customer’s manage their cash flow, reduce large upfront investments and lower their total cost of ownership to compete, survive and thrive in a capital constrained environment.
  • Increasingly, clients have turned to IBM Global Financing (IGF) to provide funding vehicles with appropriately matched structures to meet business and financial needs. IGF has responded with an On Demand financing solution. Anticipated costs and benefits are mapped out and a financial vehicle is created that allows the firm to meet current obligations for the project with a match funded obligation. IGF essentially becomes the client’s IT accounts payable clerk, only paying those invoices which the client authorizes and providing detailed reports of all of the project’s expenditures. From a practical viewpoint, the project can often be funded from its own future benefits with an appropriately structured financing vehicle. The benefits of IBM Project Financing can best be summarized as providing overall financial and operating flexibility and control, in addition to cost efficiency. IBM Project Financing offers total solution, multi-vendor IT financing with competitive interest rates, resulting in a one-stop solution, including hardware, software and services. Integral to the funding of any project is the relevant interest rate. IGF can provide structures with or without fees, compensating balances or down payments.
  • PC financing can be very beneficial to you, in terms of managing your cash and your assets, through the entire lifecycle of the PC. When you partner with IBM Global Financing, you get a strategic partner who can meet virtually all of your financing needs for both IBM and non-IBM equipment. Specifically, you can benefit in the following ways: Our lease rates are extremely competitive, and can lower your overall total cost of ownership (TCO). We can provide customer-friendly lease and payment options, such as: Customized payment structures tailored to your specific budget requirements. Flexible mid-lease and end-of-lease options that make it easy and cost effective to cascade, upgrade or dispose of your PCs. Flexible billing to fit your budget requirements. In addition to the financing options shown, we also provide: Flexible billing (department, subsidiaries) to fit your budget requirements. Ability to finance all your Lenovo and/or original equipment manufacturers (OEMs) and PCs, regardless of the channel through which it is acquired (IBM sales reps, ibm.com, Lenovo, IBM Business Partners, or other PC vendors), through a single contract. In terms of managing your PC environment, we can offer user-friendly tools that can allow you to view customizable reports on your leased assets, including the ability to view all your assets coming to end-of-lease and to make decisions about their status online. Through our Asset Recovery Solutions program, IBM takes on the responsibility of asset removal. We can provide proper handling of your retired PCs and maximum financial return on any unwanted, marketable PCs. Leasing through IBM Global Financing can also provide a hedge against technology obsolescence, in that you will have the ability to take advantage of the latest technology through scheduled equipment refreshes. We also let you combine all your hardware acquisitions (and software and services, too) into a single contract with a single monthly payment, simplifying both your budgeting and your IT management. And last, you can rely on IBM Global Financing’s 25 years of experience in lease execution, expertise in PC financing and close working relationships with Lenovo and Business Partners.
  • IBM no longer requires hardware on a financing transaction, so we can now offer financing on software-only transactions in the following countries: US, Austria, Germany, Denmark, Finland, Norway, Sweden, UK, Belgium/Luxembourg, Netherlands, France, Italy, Spain, Portugal, Japan, Austria, and New Zealand. We can help provide you with budget flexibility to access a complete solution with a simple payment structure. Payment plans can be customized in various structures (for example: monthly, quarterly, step, balloon).
  • You can take advantage of many benefits related to asset recovery solutions. If your unwanted assets are marketable, we can provide a competitive market value for those assets, values of which are updated monthly. Non-marketable assets can be disposed of in an environmentally friendly manner. We pride ourselves on the fact that less than two percent of disposed assets actually end up in a land fill; most components are recycled. For security purposes, we recommend that all clients use our 3X Disk Overwrite service to ensure that all confidential data previously stored on those hard drives is no longer retrievable to the new owner.
  • Inventory Financing is generally directed at IBM business partners who purchase software and hardware from IBM or its distributors, or who purchase products from a list of approximately 100 other vendors that IGF has contracted with. The program works, in general, by enabling business partners to make payments to their suppliers after they receive cash payments from their own clients. IGF makes payments to the Distributors or Suppliers, and then collects from the Business Partner 30 or 45 or 60 or 90 days after the sale, depending on the program. During those interim days, no interest is charged to the Business Partner, in effect giving them a “free” (no interest) loan. This no interest loan helps their cash flow. (The interest charges are paid, however, by IBM or the vendor sponsoring the program.)
  • Some of the benefits you can realize by purchasing (or leasing) IBM Certified Pre-owned Equipment are as follows: • Fully refurbished and tested to IBM standards • IBM maintenance qualified • Current and prior-level technology solutions at a fraction of the original price • Selected models include 1 or 3 years’ maintenance • 90-day satisfaction guarantee with IBM maintenance contract (system may be replaced or refunded at IBM’s discretion if equipment is unsatisfactory) • Availability of “Refurbished with Warranty”, which comes with the same warranty as new equipment models and is priced slightly higher than IBM Certified Pre-owned Equipment • Acquisition: Less stringent credit requirements for purchase or financing of IBM Certified Pre-owned Equipment • Short-term rentals are available for IBM Certified Pre-owned • Wide range of equipment available off the shelf or custom-configured, including: – Intel-based servers: Netfinity, xSeries and System x – Midrange servers: AS/400, iSeries and System i – UNIX servers: RS/6000, pSeries and System p – Mainframe systems: S/390, zSeries and System z – Storage: disk and tape systems – Printers and networking hardware
  • IGF has established partnerships with a select set of vendors to provide an array of IT financing options to their customers and business partners. The vendors include Lenovo, APC, Barco, InfoPrint, Juniper and Motorola.
  • The end customers typically are faced with multiple challenges to acquire their IT equipment. This includes limited capital funds and difficulty in managing their outdated equipment. IGF can help these customers to turn large up-front costs into an affordable and predictable monthly payment. Furthermore, IGF serves as a one-stop shop for financing hw, sw and services and allows customers to match their costs to project milestones. Additionally, when customers finance with IGF they are able to seamlessly transition to next generation IT solutions when the need arises and to preserve cash for strategic investments.
  • Customer Centre aggregates all your global leased asset data into a centralized tool so you can effectively and efficiently manage every piece of leased equipment throughout its term-from acceptance of equipment through end of lease and asset disposition. The Customer Centre tool is comprised of four modules—Delivery Confirmation, Lease Management, End of Lease and Asset Recovery Solutions—which you can use individually or in any combination that best suits your business needs. Customer Centre also eliminates a great deal of paperwork and, because it is Web-based, lets you manage your lease portfolio any time, anywhere.
  • In today’s “New Economy” with credit markets still tight and IT costs under pressure, hardware financing represents a wise choice for many customers. In addition to helping customers preserve capital for higher yielding investments, financing can help lower both IT acquisition costs and ongoing operational costs throughout the IT lifecycle. A programmatic IT refresh cycle based on leasing helps clients lower IT costs over outright purchase by ensuring timely replacement of equipment while helping ensure capacity needs are met with improved price performance results. Leasing allows clients to pay only for the use of the equipment while helping them reduce technology obsolescence risk. For those clients with longer use expectations, IBM Global financing offers, “lease to own” options that allow clients to pay for the equipment over time with the flexibility of a $1 buyout option.
  • A three year technology refresh cycle based on leasing can ensure that you have upgrade flexibility to meet both your growing IT and business demands without impacting your current budget. Even for non-upgradeable products, a three year leasing refresh cycle prevents technology obsolescence and ensures that you can acquire the latest technology with no concerns about asset disposal.
  • IGF builds a new server from existing inventory and ships to IBM where they install the new POWER6 upgrade. The server is shipped to the client, where they can perform the side by side upgrade. The client has 60 days to perform the migration. Once complete, the client returns the old server to IBM.
  • Migration projects consist of many moving parts, but with IBM Global Financing, you can confidently rely on our years of IT financing and asset management expertise to consolidate all of your project costs, both IBM and non-IBM into one monthly payment and contract, with friendly terms and conditions. With our access to capital and IT financing expertise you can ensure that your project will proceed with funding that ensures costs are matched to benefits and that any budget gap is addressed. Also, we can ensure that unexpected project changes or costs are addressed with minimal impact to your budget. What’s more IBM Global Financing can dispose of your older assets in compliance with local and state environmental regulations and pay you cash for re-marketable IT assets, which can be applied to reduce your migration costs.
  • For clients that need an immediate cash infusion, and you own your IT equipment, consider a sale-leaseback transaction in which you sell your assets to IBM Global Financing and then lease them back at a highly competitive rate. During challenging economic times, where credit is tight, sale-leaseback offers a powerful way to free up cash to use for upgrades or other investments. By engaging in a sale-leaseback—and no longer owning your assets—you&apos;ll enjoy the long-term and multifold benefits of leasing, which enables you to regularly and easily adapt your IT assets to avoid technology obsolescence. Other sale-leaseback benefits include: Potential capital and tax advantages Establishing a regular refresh cycle that includes technology refresh options during your lease and at the end of the lease term, when you can return your assets and acquire new technology Eliminating costs and hassles associated with asset disposition
  • A three year technology refresh cycle based on leasing can ensure that you have upgrade flexibility to meet both your growing IT and business demands without impacting your current budget. Even for non-upgradeable products, a three year leasing refresh cycle prevents technology obsolescence and ensures that you can acquire the latest technology with no concerns about asset disposal.
  • Existing leasing clients upgrading to POWER6 can in many cases maintain their monthly payments (with little or no change) and obtain the latest POWER6 technology. This is a compelling value proposition for clients who achieve greatly improved price performance with the upgrade to POWER6 while maintaining their current monthly payment.
  • Stellar credentials demonstrate IGF&apos;s value and leadership IBM Global Financing, the lending and leasing business segment of IBM, can make a real difference in a client’s decision to acquire technology equipment, software and services from IBM or any other vendor or supplier. What makes IBM Global Financing special is its global reach, its thorough understanding of credit and technology risk and its over 25 years of technology expertise, especially in the implementation, maintenance and disposal of equipment. The following key facts demonstrate IBM Global Financing’s leadership in the IT financing industry and can be used by IBM sellers as they move in to close that next deal. Global Reach: IBM Global Financing is a stable, proven partner that has been in the IT financing business more than 28 years. As the world&apos;s largest IT financier, IBM Global Financing has total assets of $36 billion and delivers financial services to 125,000 customers in more than 55 countries. IBM Global Financing serves commercial clients ranging from small businesses to more than 90% of the Fortune Global 100 list of companies. In 2008, IBM Global Financing represented about 2.5% of IBM&apos;s external segment revenue and 9.2% of IBM&apos;s external segment pre-tax profit. IBM Global Financing has about 3,000 employees globally, which is approximately 1% of the IBM employee population. Achieving Higher Value for our Clients: As the US Administration and other countries around the world embark on stimulus plans to jumpstart capital spending around technology, IBM Global Financing is already playing a key role in helping companies finance large projects. In May 2009, IBM Global Financing made up to $5 billion available to help jumpstart our clients’ investment in new technology infrastructure that can help create jobs and boost competitiveness. IBM Global Financing’s Project Financing capabilities can help bring discipline and transparency to the technology acquisition process, as well as match upfront costs to anticipated benefits. Today approximately 13% of IBM Global Financing’s $15.8B client financing business revolves around higher value opportunities being developed through our Project Financing practice. Rankings and Accomplishments: Though not a commercial bank, IBM Global Financing would rank among the top-40 U.S. commercial banks if measured by revenue alone. (Fortune 2008) Following the announcement of the economic stimulus funding in May 2009, InformationWeek wrote Doesn&apos;t sound much like a computer company, does it? Or a software company? Or just a financing company? In fact, it sounds a lot like a business- and technology- and financial-services company with deep industry expertise. A Feb 2008 article in ComputerWorld calls IBM Global Financing, “IBM&apos;s secret competitive weapon”, especially in light of its strong positioning around the launch of its new z10 upgrade in 2008. John Webster, principal IT adviser at research firm Illuminata Inc. writes, &amp;quot;IGF is as strong or stronger now than it ever was, and it&apos;s making an unusually obvious display of flexing its creative financing muscles with the announcement of the z10 mainframe.&amp;quot; Global Asset Recovery Services: IBM Global Asset Recover Services recently received ISO 14001 certification from Bureau Veritas Certification, North America covering the following scope: Global operational and logistics processes related to the return, remanufacturing, demanufacturing, remarketing and disposal of used equipment. In 2008, IBM Global Asset Recovery Services was recognized by the IT analyst firm IDC as one of the first recipients of its Green Recycling and Asset Disposal for the Enterprise (G.R.A.D.E.) certification. Additional detail on GARS (not on this slide) IBM’s Global Asset Recovery Services (GARS) helps ensure that a high percentage end-of-lease and client-owned IT equipment is refurbished, resold, disassembled and sold as parts, used for repair and maintenance work or scrapped. In 2008, GARS were $1.79B or 46% of total IGF revenue. In 2008, IBM GARS reused or resold almost 90% of the assets returned to its remanufacturing centers. In 1999, IBM GARS de-manufacturing operations processed the approximate weight of 500 rail cars filled with coal stretching 5.5 miles. By year end 2008, the cumulative weight processed by IBM GARS remanufacturing and de-manufacturing operations would fill 4480 cars stretching 49 miles. In the past three years, GARS major de-manufacturing locations have recycled more than 55,800 metric tons (123 million pounds) of product and product waste. Over 37,800 metric tons (83.3 million pounds) recycled have been ferrous and non ferrous metals, more metal than the equivalent metal used in 3.7 Eiffel towers. If all the laptop PCs that GARS remanufacturing centers have processed over the past 5 years (2004-2008) were placed end to end, the distance would be greater than the distance between Paris and London. If the laptops were stacked on top of each other, the pile would extend over 24 miles into the atmosphere (A trans-oceanic jet liner flies approximately 7 miles high by comparison).
  • Establish a long-term agreement to fund the full scope of your global IT investments The IBM Enterprise IT Financing Facility provides major corporations with a vehicle to implement comprehensive, efficient, customized and cost-effective lease and loan structures for IT hardware, software and services-ranging from $50 to $500 million. IBM Global Financing provides a single, integrated financing source for both IBM and non-IBM components, which facilitates optimizing all the required elements of an IT finance solution. This strategy upgrades companies from managing an IT portfolio of &amp;quot;ad hoc&amp;quot; transactions to management of organized IT financing processes. This unique financing proposition is designed to cover multiple countries and subsidiary organizations via one centrally negotiated contract. It offers exceptional efficiency benefits to global companies that are making a large number of IT acquisitions over multiple years.
  • Let me start by giving you a short introduction of IBM Global Financing: We generally think of the value we drive for our clients in three major categories. The first is to help our clients lower their overall cost of technology acquisition as they install new equipment and you can see that we can categorize cash preservation. They improve total cost of ownership through leveraging the residual value and bringing a large upfront investment into a stream of monthly payments that would support the concept of lower cost at the acquisition stage. But financing also helps our clients better manage their overall internal technology acquisition processes. Financing provides payment and term flexibility that can be used to better match a project&apos;s projected benefit stream to cash outflow because credit would be readily available. Credit available from IBM Global Financing can help accelerate project implementation internally and based on the fact that financing, in some instance, helps improve financial measurements, and a lease – a true lease where the equipment comes back to the lessor - will help a client mitigate the technology obsolescence risk. And because the lease has a specified end date after, for example, a 36 month term, there is a facilitated technology refresh built into the overall acquisition for the client. Finally, because of leasing from IBM Global Financing, clients can better facilitate management of assets throughout their lifecycle because at the end of lease, there are options available to return or acquire the equipment and beyond that, IBM Global Financing can help clients monetize their current assets with asset buyback and disposal.
  • The Open Infrastructure Offering (OIO) allows you to establish a relationship with IBM that can improve your price performance, provide interest rate protection for the life of your investments and enhance the reliability, scalability and flexibility of your IT environments. IBM can assemble an OIO that combines hardware, software, services, maintenance and disaster recovery into a single, customized agreement. Flexible financing from IBM Global Financing can be included in your OIO to help dramatically reduce the complexity involved in paying for your IT investments. With an OIO, you get a single, budgeted invoice each month that covers all products and services included in the original IBM agreement. Use an OIO to streamline your entire IT infrastructure lifecycle—including planning, procurement, budgeting, payment and asset disposition.
  • IBM Systems Director 6.1 Overview - The IBM Solution for Platform Management

    1. 1. Presenter guidance – Contents, key messages, target markets. DELETE BEFORE PRESENTING <ul><li>Contents: </li></ul><ul><ul><li>The IBM solution for managing physical and virtual systems and storage as an integrated platform.. </li></ul></ul><ul><li>Key Messages: </li></ul><ul><ul><li>IBM Systems Director 6.1 – at the core of an IT management strategy – can reduce the cost of IT service delivery, improve business resiliency and security, and help meet energy usage requirements. </li></ul></ul><ul><ul><li>IBM Systems Director 6.1 is the next generation platform management for multi-system environments that reduces the complexity of virtualization and provides simplified management through an easy to navigate, point-and-click console. </li></ul></ul><ul><ul><li>IBM Systems Director 6.1 can improve total cost of ownership by decreasing management costs, improving the utilization of existing IT resources within a data center by eliminating the need to maintain multiple tools. </li></ul></ul><ul><ul><li>IBM Systems Director 6.1 improves time to market by seamlessly integrating with higher-level management products from IBM and other software vendors. </li></ul></ul><ul><li>Target markets: </li></ul><ul><ul><li>Large Enterprise (1,000+ employees) and Mid-market (100 – 999 employees) customers, Cross Industry </li></ul></ul><ul><li>Audiences within target markets: </li></ul><ul><ul><li>CTO, CIO will be decision makers. Senior IT professionals are influencers. </li></ul></ul>Links work in slide show mode.
    2. 2. Presenter guidance – information for sellers about IBM Systems Director. DELETE BEFORE PRESENTING <ul><li>Systems management is important to systems sellers because it is: </li></ul><ul><ul><li>Important for hardware sales today </li></ul></ul><ul><ul><ul><li>Customers expect basic management capabilities supplied with hardware </li></ul></ul></ul><ul><ul><ul><li>Provides ability to differentiate </li></ul></ul></ul><ul><ul><li>Important for hardware sales tomorrow </li></ul></ul><ul><ul><ul><li>Creates ‘sticky effect’ </li></ul></ul></ul><ul><ul><ul><ul><li>Customer invests in training and deployment </li></ul></ul></ul></ul><ul><ul><ul><ul><li>80% of customers using IBM Director likely to purchase from System x (Sys x customer survey) </li></ul></ul></ul></ul><ul><ul><li>Required to meet customer requirements of common management tools for: </li></ul></ul><ul><ul><ul><li>Cross-IBM platforms and operating systems </li></ul></ul></ul><ul><ul><ul><li>Combination physical & virtual environments </li></ul></ul></ul><ul><ul><ul><li>Reducing training costs </li></ul></ul></ul><ul><ul><ul><li>Interoperability with Tivoli for complete Enterprise Management </li></ul></ul></ul><ul><ul><li>Required to Compete – HP, Dell, SUN each have offerings </li></ul></ul><ul><ul><li>Key Control Point for the New Enterprise Data Center </li></ul></ul>Links work in slide show mode.
    3. 3. Presenter guidance – Selling stages, seller ‘call-to-action’. DELETE BEFORE PRESENTING <ul><li>Signature Selling Method (SSM) stages: </li></ul><ul><ul><li>Early in the selling cycle – awareness and consideration </li></ul></ul><ul><li>Seller ‘call-to-action’ for IBM Systems Director 6.1: </li></ul><ul><ul><li>Advantage STG systems sales by including IBM Systems Director in every client proposal </li></ul></ul><ul><ul><li>Present IBM Systems Director to your clients and let them know how IBM can address their systems management pain points </li></ul></ul><ul><ul><li>Use IBM Systems Director to compete directly with HP Systems Insight Manager to win hardware sales </li></ul></ul><ul><ul><li>Show a demo of IBM Systems Director to your clients so they can see how easy it is to use </li></ul></ul><ul><ul><li>Win with IBM Systems Director in the marketplace </li></ul></ul>Links work in slide show mode.
    4. 4. Presenter guidance – SSM stages, pre-qualification questions. DELETE BEFORE PRESENTING <ul><li>Client pre-qualification questions to help customize your presentation: </li></ul><ul><ul><li>Do you want to enhance server utilization? </li></ul></ul><ul><ul><li>Do you need to understanding the relationship of virtualized resources to underlying physical infrastructure? </li></ul></ul><ul><ul><li>Do you need to reduce the complexity caused by the rapid growth of virtualized resources across multiple environments? </li></ul></ul><ul><ul><li>Do you want health monitoring and problem determination across a physical and virtualized infrastructure to avoid systems outages? </li></ul></ul><ul><ul><li>Do you want to manage complexity without multiple consoles or command line interfaces? </li></ul></ul><ul><ul><li>Do you want to lower the training costs and the skills that are required to run a data center maintaining multiple tools? </li></ul></ul>
    5. 5. Presenter guidance – education opportunities for sellers. DELETE BEFORE PRESENTING <ul><li>Cross-brand technical education for technical sales and support </li></ul><ul><ul><li>IBM Systems Director 6.1 Technical Overview </li></ul></ul><ul><ul><ul><li>Original webcast - October 28, 2008 </li></ul></ul></ul><ul><ul><ul><li>Replay available until April 28, 2009: IBMers Business Partners </li></ul></ul></ul><ul><li>System x and BladeCenter </li></ul><ul><ul><li>IBM Systems Director 6.1 Launch Plan for System x and BladeCenter </li></ul></ul><ul><ul><ul><li>Original webcast - October 6, 2008 </li></ul></ul></ul><ul><ul><ul><li>Replay available until April 6, 2009: IBMers Business Partners </li></ul></ul></ul><ul><li>Power Systems </li></ul><ul><ul><li>Managing Power Systems with the NEW IBM Systems Director & AIX Enterprise Edition </li></ul></ul><ul><ul><ul><li>Original webcast - September 4, 2008 </li></ul></ul></ul><ul><ul><ul><li>Replay available until March 4, 2009: IBMers Business Partners </li></ul></ul></ul><ul><ul><li>Selling IBM Systems Director for Power Servers to Large Enterprise Clients </li></ul></ul><ul><ul><ul><li>Original webcast - October 2008: IBMers Business Partners </li></ul></ul></ul><ul><ul><li>Selling IBM Systems Director for Power Servers to Mid-market Clients </li></ul></ul><ul><ul><ul><li>Original webcast - October 2008: IBMers Business Partners </li></ul></ul></ul>Links work in slide show mode.
    6. 6. Presenter guidance – additional resources. DELETE BEFORE PRESENTING <ul><li>Additional resources: </li></ul><ul><ul><li>Additional technical slides in this deck address: </li></ul></ul><ul><ul><ul><li>Migrating from Systems Director 5.x to 6.x </li></ul></ul></ul><ul><ul><ul><li>Systems Director 6.1 platform support capabilities </li></ul></ul></ul><ul><ul><li>IBM Systems Director Marketing Contact: Suzanne Battenfeld, suzanneb@us.ibm.com </li></ul></ul><ul><ul><li>IBM Systems Director 6.1 web site: http://www.ibm.com/systems/management/director </li></ul></ul><ul><ul><li>IBM Systems Director 6.1 Sales Kit: IBMers Business Partners </li></ul></ul><ul><ul><li>IBM Enterprise Systems Quick Start Wiki for IBMers: Platform Management Portal </li></ul></ul><ul><ul><li>IBM STG Lab Services: http://www-03.ibm.com/ systems/services/labservices/ </li></ul></ul><ul><ul><li>PartnerWorld Support Desk at 1-800-426-9990 or, for worldwide support numbers, go to: http://www-1.ibm.com/partnerworld/pwhome.nsf/weblook/cpw_index.html </li></ul></ul>Links work in slide show mode.
    7. 7. Presenter guidance – introductions, agenda, client references. DELETE BEFORE PRESENTING <ul><li>Slide notes (best practices): </li></ul><ul><ul><li>Introductions (optional): Fill in the table on the Introductions slide with names and contact information for client meeting participants and IBM or IBM Business Partner presenters. </li></ul></ul><ul><ul><li>Agenda: Remember to edit this slide after you customize this deck to incorporate additions, deletions, and changes in order of topics. </li></ul></ul><ul><ul><li>References: If client reference slides are included in this presentation, check the current status with the IBM account contacts before using the slides. </li></ul></ul><ul><ul><ul><li>IBM presenters: Find appropriate contacts in the IBM client reference database. </li></ul></ul></ul><ul><ul><ul><li>IBM Business Partner presenters: Add your company's references or search for references in the PartnerWorld client reference database at http://partners.boulder.ibm.com/src/partnerrefs.nsf/HomePage?OpenForm] </li></ul></ul></ul>Links work in slide show mode. Links work in slide show mode.
    8. 8. Presenter guidance – considerations, next steps and thank you slides. DELETE BEFORE PRESENTING <ul><li>Slide notes (best practices): (continued) </li></ul><ul><ul><li>Considerations and dependencies (optional): Compatibility is a very big issue for business and technical managers. Answer the question: “Will this offering work with my existing [operating system, network, application suite, hardware, and processes]?” Include: </li></ul></ul><ul><ul><ul><li>Culture changes and executive sponsorships needed to achieve innovation or transformation. </li></ul></ul></ul><ul><ul><ul><li>Upcoming releases that may provide additional functionality. </li></ul></ul></ul><ul><ul><ul><li>“ Lessons learned” by IBM and clients on the best way to implement the solution/offering, using experiences from other clients, if available. </li></ul></ul></ul><ul><ul><ul><li>Infrastructure changes or pre-requisites needed for successful implementation. </li></ul></ul></ul><ul><ul><li>Next steps (optional): Provide your client with an outline of actions you want them to agree to next. For example, a workshop, an account assessment, an IBM solution center visit, to contact an approved client reference, a demo, a trial, etc. </li></ul></ul><ul><ul><li>Thank you (optional): Insert public sources of information to help clients further research your offering, and provide your contact information. </li></ul></ul>Links work in slide show mode. Links work in slide show mode.
    9. 9. Presenter guidance – compliance with legal standards. DELETE BEFORE PRESENTING <ul><li>Slide notes (best practices): (continued) </li></ul><ul><ul><li>Trademarks and notes (required): After tailoring your presentation, you can determine what changes to make to the Trademarks and notes page provided. </li></ul></ul><ul><ul><ul><li>IBM presenters must consult IBM Legal guidelines. </li></ul></ul></ul><ul><ul><ul><li>IBM Business Partners and ISVs should comply with trademark, copyright and attribution conventions and laws as well as their own company policies. </li></ul></ul></ul><ul><li>Entire presentation notes: </li></ul><ul><ul><li>If you customize an IBM presentation, you must comply with all applicable legal standards for your country. </li></ul></ul>Links work in slide show mode. Links work in slide show mode.
    10. 10. IBM Systems Director 6.1 Overview The IBM Solution for Platform Management <%savo.user.displayname%> <%savo.user.title%> <%Date%>
    11. 11. Introductions Company #Introductions_Company1# #Introductions_Company2# Name and title #Introductions_Name_1# – #Introductions_Title_1# #Introductions_Name_2# – #Introductions_Title_2# Contact information #Introductions_Email1# #Introductions_Phone1# #Introductions_Email2# #Introductions_Phone2# e-mail phone e-mail phone e-mail phone e-mail phone e-mail phone
    12. 12. Agenda <ul><li>Core challenges of the IT Infrastructure </li></ul><ul><li>Needs and challenges </li></ul><ul><li>IBM’s integrated solution to help simplify IT operations and reduce costs </li></ul><ul><li>Offering description </li></ul><ul><ul><li>Upward integration with Enterprise Systems Management </li></ul></ul><ul><ul><li>IBM Systems Director and Tivoli Positioning </li></ul></ul><ul><li>Summary </li></ul>
    13. 13. Growth of virtualization drives new management requirements Data Center Accelerated pace of business and technology innovations Operational issues have IT at a break point
    14. 14. Growth of virtualization drives new management requirements (continued) Data Center Energy costs Environmental & Compliance regulations Data center capacity Management costs New business requirements Virtualization Tight budgets Server sprawl Accelerated pace of business and technology innovations Operational issues have IT at a break point
    15. 15. CEO’s 1 see dramatic change ahead for The New Enterprise 1 Global CEO Study: The Enterprise of the Future, 2008 HUNGRY FOR CHANGE INNOVATIVE BEYOND CUSTOMER IMAGINATION GLOBALLY INTEGRATED DISRUPTIVE BY NATURE GENUINE, NOT JUST GENEROUS 2008 CEO Directions 83% expect substantial change in the next three years 76% see opportunity in more informed and collaborative customers 75% are actively entering new markets 69% are planning some type of business model innovation over the next three years 69% believe rising customer expectations of corporate social responsibility will positively impact their business CIO Implications Flexible, adaptable, extendible systems to support business model changes Collaboration & social networking to improve idea/information sharing Embrace emerging technologies Manage increasing risk Deliver on Green IT
    16. 16. These challenges are at the core of every IT infrastructure, and they are directly linked to how physical and virtual systems and storage are managed as an integrated platform Costs & Service Delivery Business Resiliency & Security Energy Efficiency Changing application models Rising operational costs of systems and networking Explosion in volume of data and information Difficulty in deploying new applications and services Security of your assets and your clients’ information Landslide of compliance requirements and government mandates Systems and applications need to be available Rising energy costs and rising energy demand Power and thermal issues inhibit operations Environmental compliance and social responsibility Unpredictable workload characteristics Manage fast growth of “smart” objects and data volumes Need maximum flexibility for real time interaction
    17. 17. IBM provides an integrated solution to help simplify IT operations – IBM Systems Director 6.1 Reducing complexity with integrated platform and enterprise service management Deploying and managing virtual servers to control data center space Managing energy usage helps meet “green” initiatives and cost objectives IBM Systems Director – at the core of an IT management strategy – can reduce the costs of IT service delivery, improve business resiliency and security, and help meet energy usage requirements
    18. 18. IBM Systems Director 6.1 Next generation platform management for multi-system environment Simplified management of physical and virtual infrastructure Rapid deployment and optimization of IT resources Reduction in time-consuming management tasks <ul><li>Common toolset </li></ul><ul><li>Modular, industry standards-based approach </li></ul><ul><li>Leverages investments in IBM platform management </li></ul><ul><li>Integrates with IBM service management offerings from IBM Tivoli ® </li></ul><ul><li>Supports IBM and third-party extensions </li></ul><ul><li>Unifies Platform Management </li></ul>
    19. 19. IBM Systems Director 6.1 strategy Virtualize more, manage less <ul><li>Unifies Platform Management for IBM Systems providing a consistent look-and-feel with common and familiar management tasks </li></ul><ul><li>Allows many systems to be easily managed together addressing the administration and management challenges being introduced by server scale-out </li></ul><ul><li>Integrates IBM’s best-of-bread virtualization capabilities to provide new and radically improved ways to simplify the management of physical and virtual platform resources </li></ul><ul><li>Developed as a modular and extensible solution to advance the core systems management capabilities with additional plug-ins </li></ul><ul><li>Enables integration of IBM Systems into data center management tools from Tivoli and other 3 rd parties </li></ul>
    20. 20. Systems Director helps to . . . <ul><li>Find and identify systems on the network </li></ul><ul><li>Determine if systems are working properly </li></ul><ul><li>Configure and deploy new systems </li></ul><ul><li>Optimize systems for peak performance </li></ul><ul><li>Keep system firmware and drivers up to date </li></ul><ul><li>Manage energy </li></ul><ul><li>Improve system availability </li></ul><ul><li>Manage multiple systems as a single entity </li></ul><ul><li>Reduce virtualization complexity </li></ul>
    21. 21. Benefits of IBM ® Systems Director 6.1 <ul><li>Reduces human error by providing automated support of VMware ® ’s VMotion TM </li></ul><ul><li>Protects IT investments by utilizing an open, standards-based design that facilitates the management of IBM and select non-IBM systems </li></ul><ul><li>Reduces systems maintenance window churn by supporting currency for physical and virtual servers and operating systems </li></ul><ul><li>Reduces the time for analyzing unavailable systems by providing topology graph views to simplify troubleshooting </li></ul><ul><li>Reduces IT costs and enhances IT staff productivity by providing one easy to use interface for management of virtual and physical systems </li></ul><ul><li>Reduces the complexity of virtualization through understanding the relationship of virtual to physical servers </li></ul><ul><li>Improves IT efficiency by easily integrating with single system platform management products </li></ul><ul><li>Simplifies IT management of multiple industry leading hypervisors through the use of a single tool </li></ul><ul><li>Seamlessly integrates with enterprise management products </li></ul><ul><li>Simplifies operations by offering monitoring and automated event management capabilities </li></ul>
    22. 22. IBM offers end-to-end management Hardware Other Systems Management Software Active Energy Manager $$ Automation Status Configuration Discovery Update Remote Access Virtualization Core Director Services Configuration System x & Blade Center System z Power Systems Storage Configuration $$ Additional Plug-Ins Additional Plug-Ins Additional Plug-Ins Additional Plug-Ins BOFM $$ Service and Support Manager Additional Plug-Ins $$ Managed virtual and physical environments Resource Management Base Systems Director Managers & Hardware Platform Managers Enterprise Service Management Advanced Managers & Priced Plug-Ins IBM and non-IBM hardware Image Management $$ TPMfOSD $$
    23. 23. IBM Systems Director 6.1 for integrated platform management <ul><li>Simplify platform management across server and storage infrastructure </li></ul><ul><li>Management of physical and virtual resources </li></ul><ul><li>Intuitive graphical interface </li></ul><ul><li>Upward integration to enterprise service management </li></ul>
    24. 24. Focus on health, status, automation <ul><li>Health summary </li></ul><ul><ul><li>Favorite systems </li></ul></ul><ul><ul><li>Critical monitors </li></ul></ul><ul><ul><li>Group thumbnails </li></ul></ul><ul><li>Monitoring </li></ul><ul><ul><li>Monitor critical resources </li></ul></ul><ul><ul><li>Thresholds </li></ul></ul><ul><ul><li>Events </li></ul></ul><ul><li>Automation Plans </li></ul><ul><ul><li>Notify </li></ul></ul><ul><ul><li>Run commands </li></ul></ul><ul><ul><li>Trigger tasks </li></ul></ul>
    25. 25. IBM Systems Director 6.1 provides server monitoring and control ... at no charge <ul><li>IBM Systems Director provides the foundation for managing servers </li></ul><ul><ul><li>Discovery and asset inventory </li></ul></ul><ul><ul><li>Monitoring and event alerting </li></ul></ul><ul><ul><li>Resource optimization </li></ul></ul><ul><ul><li>Simplified deployment, installation and update process </li></ul></ul><ul><ul><li>Upward integration to enterprise service management </li></ul></ul><ul><li>Monitor and alert on defined thresholds for CPU and memory utilization and for network and file system metrics </li></ul><ul><li>Ensure Hardware Management Console and Virtual I/O Server are operational </li></ul><ul><li>Automate actions based on defined events and monitoring thresholds to reduce administrative workload </li></ul>
    26. 26. IBM Systems Director topology <ul><li>Three-tiered architecture </li></ul><ul><li>Thousands of managed nodes </li></ul><ul><li>Upward Integration modules supporting </li></ul><ul><ul><li>Tivoli, Computer Associates, Hewlett Packard, Microsoft </li></ul></ul>IBM Systems Director Agent Managed Systems (Servers, Desktops, Laptops, SNMP devices, CIM devices) Management Console(s) Web Interface IBM System Director Server Application Logic Database
    27. 27. IBM Systems Director ‘tiered’ agent support <ul><li>Common Agent </li></ul><ul><ul><li>Provides a single agent management system for status reporting and operations </li></ul></ul><ul><ul><ul><li>Common authentication and credential management using a single agent manager </li></ul></ul></ul><ul><ul><ul><li>Single, shared incoming port (firewall friendly) for management </li></ul></ul></ul><ul><ul><ul><li>Increased availability using a watchdog to restart common agent, if needed </li></ul></ul></ul><ul><ul><li>Single agent runtime shared by IBM systems and Tivoli products like Tivoli Provisioning Manager reduces agent footprint, supports shared credentials and drives discovery, inventory and other common services </li></ul></ul><ul><ul><li>Replaces the previous 5.x Level 2 Agent while providing s eamless integration of Platform Agent </li></ul></ul>
    28. 28. IBM Systems Director ‘tiered’ agent support (continued) <ul><li>Platform Agent </li></ul><ul><ul><li>Provides a subset of Common Agent functions used to communicate with and administer the managed system, including hardware alerts and status information </li></ul></ul><ul><ul><li>Improved interoperability through open standards, rather than through proprietary technologies </li></ul></ul><ul><ul><li>Firmware and driver updates and remote deployment </li></ul></ul><ul><li>Agent-less Management </li></ul><ul><ul><li>Agent-less managed systems are best for environments that require very small footprints and are used for specific tasks, such as one-time inventory collection, firmware and driver updates and remote deployment. </li></ul></ul>
    29. 29. IBM Systems Director base Foundation for platform lifecycle management <ul><li>Consolidation of Platform Management Tools </li></ul><ul><ul><li>Single consistent cross-platform management tool </li></ul></ul><ul><ul><li>Simplified tasks via Web based interface </li></ul></ul><ul><ul><li>Manage many systems from one console </li></ul></ul><ul><li>Integrated Physical and Virtual Management </li></ul><ul><ul><li>Discovery and Inventory of physical and virtual resources </li></ul></ul><ul><ul><li>Configuration and provisioning of platform resources </li></ul></ul><ul><ul><li>Status, Health, and Monitoring of platform resources </li></ul></ul><ul><ul><li>Visualization of server resource topologies </li></ul></ul><ul><ul><li>Move virtual servers between systems without disruption to running workloads </li></ul></ul><ul><li>Platform Update Management </li></ul><ul><ul><li>Simplified consistent cross-platform tools to acquire, distribute and install firmware and OS updates </li></ul></ul>No Charge Managers Included in Foundation Systems Director Base and HW Platform Managers <ul><li>. </li></ul><ul><li>. </li></ul><ul><li>. </li></ul><ul><li>. </li></ul><ul><li>. </li></ul><ul><li>. </li></ul><ul><li>. </li></ul><ul><li>. </li></ul>Energy … .. Image Advanced Managers
    30. 30. IBM Systems Director plug-ins <ul><li>A plug-in to IBM Systems Director is software that is downloaded and installed on top of the base </li></ul><ul><li>Delivers key additional functionalities </li></ul><ul><li>Retains a consistent user experience with the base offering by taking advantage of the common tasks and capabilities </li></ul><ul><li>IBM intends to deliver plug-ins for IBM Systems Director 6.1 </li></ul><ul><ul><li>an updated version of IBM Systems Director Active Energy Manager as a plug-in to IBM Systems Director in 1Q09 </li></ul></ul><ul><ul><li>provide a migration tool, in 1Q09, to facilitate customer migrations from IBM Director 5.20 </li></ul></ul><ul><ul><li>provide a virtual server image management plug-in to IBM Systems Director in 2009 </li></ul></ul>
    31. 31. IBM Systems Director 6.1 Plug-Ins for advanced platform management <ul><li>Virtual Server Image Manager : Easily automate cloning, capturing, customizing and deployment of virtual system images radically simplifying the deployment of new systems </li></ul><ul><li>Active Energy Manager </li></ul><ul><ul><li>Monitor and measure server energy usage and activity </li></ul></ul><ul><ul><li>Control system power states and modes of operation </li></ul></ul><ul><ul><li>Provides aggregation of server energy management for ITM </li></ul></ul><ul><li>Service and Support Manager identifies and reports hardware-related problems, enabling IBM to provide proactive service that may result in higher system availability and performance. </li></ul><ul><li>BladeCenter Open Fabric Manager-Advanced upgrade allows for the assignment and reassignment of Ethernet MAC and Fibre Channel WWN addresses used by the I/O ports on server blades in the IBM BladeCenter ® </li></ul><ul><li>Workload Partition Manager: Deliver consistent response times, automatically adjusting resources for utilization spikes </li></ul><ul><li>IBM Tivoli Provisioning Manager for Operating Systems Deployment is a tool designed to provision an operating system via a library of disk images to any supported system on the network. </li></ul>Systems Director Base and HW Platform Managers <ul><li>. </li></ul><ul><li>. </li></ul><ul><li>. </li></ul><ul><li>. </li></ul><ul><li>. </li></ul><ul><li>. </li></ul><ul><li>. </li></ul><ul><li>. </li></ul>Energy … .. Image Advanced Managers Enabling new and innovative ways to manage IBM Systems… Priced Plug-Ins Not Included in Base
    32. 32. IBM Systems Director is a centralized, cross-platform management solution for IBM Systems <ul><li>Provides a full range of systems management functions </li></ul><ul><ul><li>Hardware and software inventory </li></ul></ul><ul><ul><li>Monitoring with automated responses </li></ul></ul><ul><ul><li>Software distribution </li></ul></ul><ul><ul><li>Remote hardware control and task execution </li></ul></ul><ul><li>Easy-to-use, point-and-click graphical user interface </li></ul><ul><li>Manages AIX ® , Linux ® , IBM i and Windows ® </li></ul><ul><ul><li>Linux and Windows on compatible non-IBM hardware </li></ul></ul><ul><li>SNMP Devices </li></ul><ul><ul><li>Network devices, Storage subsystems, Power Distribution Units… </li></ul></ul><ul><li>Downloadable from ibm.com at no charge </li></ul><ul><ul><li>Physical media packs orderable for nominal charge </li></ul></ul><ul><ul><li>Web-based forum available for questions and assistance </li></ul></ul><ul><ul><li>Software maintenance available as a priced option </li></ul></ul>
    33. 33. Upward integration … Systems Director extends its rich hardware information into higher-level management packages <ul><li>Tivoli Enterprise™ </li></ul><ul><ul><li>TEC 3.8 & 3.9 </li></ul></ul><ul><ul><li>ITM 5.1.x </li></ul></ul><ul><ul><li>Configuration Manager 4.2.x </li></ul></ul><ul><ul><li>Software Distribution </li></ul></ul><ul><ul><li>Provisioning Manager </li></ul></ul><ul><ul><li>Inventory </li></ul></ul><ul><ul><li>Security Operations Manager </li></ul></ul><ul><ul><li>Distributed Monitoring </li></ul></ul><ul><li>Tivoli NetView® 7.1.x (Windows and Linux) </li></ul><ul><li>Tivoli Netcool (Netcool/Omnibus, Netcool/Precision IP (via SNMP), Netcool/Monitoring, Netcool/ISM, Netcool/AEM (via SNMP) </li></ul><ul><li>CA Unicenter ® NSM 3.1 and R11 (Windows ® ) </li></ul><ul><li>HP OpenView NNM 7.0.1 and 7.5.1 (Windows and Linux ® ) </li></ul><ul><li>HP OpenView Operations for Windows 7.5x (Windows) </li></ul><ul><li>Microsoft Systems Management Server, Microsoft System Center Operations Manager, and Microsoft Operations Manager 2005 </li></ul>HP OpenView
    34. 34. IBM Systems Director Overview of task mapping from 5.X TO 6.X 5.20.x Features Managed Object Discovery Inventory Collection Inventory Tasks Inventory Monitors Groups, All Managed Objects Hardware Status Event Log Resource Monitoring Monitor Threshold Plans Process Tasks Process Manager Event Log Viewer SNMP Browser/Manage MIBs File Transfer Windows Remote Control 6.1 Plug-in Discovery Manager Discovery Manager Discovery Manager Not Supported Discovery Manager Status Manager Status Manager Status Manager Status Manager Status Manager Status Manager Status Manager Status Manager Remote Access Manager Remote Access Manager Systems Director Web Console Feature Base System Discovery and Advanced System Discovery View and Collect Inventory View and Collect Inventory Not Applicable Navigate Resources > All Systems Integrated with Health Summary View Scoreboard Problems, Active Status Event Log Health Summary View, Dashboard, Monitors and Threshold UI with increased metrics Groups with Thresholds Command Automation, Command Definitions Manage Processes (from Monitors task), Health Summary, Dashboard Monitors and Threshold UI Event Log UI with enhanced sorting SNMP Management Integrated into Remote Access Integrated with Remote Access > Remote Control Remote Control Setup for VNC (Windows, Linux) and MS Remote Desktop (Windows)
    35. 35. IBM Systems Director Overview of task mapping from 5.X TO 6.X (continued) 5.20.x Features Remote Session System Account Configuration SNMP Agent Configuration Asset ID Configuration BladeCenter Configuration Manager Server Configuration Manager OS Network Configuration Event Action Plans Scheduler Update Manager Virtualization System Manager (VSM) 6.1 Plug-in Remote Access Manager Configuration Manager Configuration Manager Configuration Manager Configuration Manager Configuration Manager Configuration Manager Automation Manager Automation Manager Update Manager Virtualization Manager Systems Director Web Console Feature Integrated into Remote Access Configuration Templates Configuration Templates Configuration Templates Configuration Templates Configuration Templates Configuration Templates Automation Plans Wizard, Event Actions, Event Filters UI Removed: ticker tape, event message actions Active and Scheduled Jobs Includes product and additional platform updates Getting started, settings Install, Uninstall, Import, Export Updates Show needed and installed updates Change Compliance policies Create Virtual Server, Virtual Servers and Hosts, Platform Managers and Members, Edit Virtual Resources, Topology Perspectives, Relocate Virtual Server
    36. 36. IBM Systems Director Overview of task mapping from 5.X TO 6.X (continued) 5.20.x Features Relocation Manager Standalone Storage Configuration Manager Server Storage Provisioning Tool (SSPT) CIM Browser task MSCS Browser task and no discovery Rack Manager License Administrator task Software Distribution Redirector Edit Software Catalog Capacity Manager extension System Availability Extension Software Distribution Extension 6.1 Plug-in Virtualization Manager Storage Manager Storage Manager Not supported Not supported Not supported Not supported Not supported Supported via command line Tivoli based offering planned for 2009 Not supported Tivoli based offering planned for 2009 Systems Director Web Console Feature Virtual Farms Create and manage Farms Relocation Plans Storage Groups View and Manage Logical Volumes View and Apply Storage Templates Storage-Server Topology Configuration Manager Based Not applicable Not applicable Not applicable Not applicable Not applicable Supported via command line Not applicable Not applicable Not applicable
    37. 37. IBM Systems Director Overview of task mapping from 5.X TO 6.X (continued) 5.20.x Features ServeRAID™ Manager extension z/VM Center extension 6.1 Plug-in Not supported Discovery Manager Status Manager Virtual Manager for Lifecycle management of virtual server and Virtual Image Manager planned for 2009 Systems Director Web Console Feature TIP: You can launch the ServeRAID Manager as an external application from the Systems Director Web interface; however, the application does not recognize Systems Director systems, groups or clusters Discovery and Health integrated into base offering of Systems Director
    38. 38. What can IBM Systems Director 6.1 manage? <ul><li>Blade and Modular resources that can be managed: </li></ul><ul><ul><li>BladeCenter, Blade servers (x, Power, Cell), I/O modules, System x servers </li></ul></ul><ul><ul><li>VMware ESX, VMware 3i, MSVS, Xen </li></ul></ul><ul><ul><li>Windows, Linux, Netware </li></ul></ul><ul><li>POWER System resources that can be managed: </li></ul><ul><ul><li>HMC, IVM, Virtual I/O Server, System i and System p servers (FSP) </li></ul></ul><ul><ul><li>AIX, POWER Linux, IBM i </li></ul></ul><ul><li>Mainframe Systems resources that can be managed: </li></ul><ul><ul><li>Linux on System z </li></ul></ul><ul><ul><li>z/VM </li></ul></ul><ul><li>HP, Dell, and other x86 servers </li></ul><ul><li>SNMP-based devices </li></ul><ul><ul><li>Network, storage, power distribution units, etc. </li></ul></ul><ul><li>CIM-based devices </li></ul><ul><ul><li>CIM = Common Information Model </li></ul></ul><ul><li>Storage resources that can be managed: </li></ul><ul><ul><li>LSI (IRC), DS3000, DS4000, DS6000, RSSM </li></ul></ul><ul><ul><li>SAS Switch (NSSM, RSSM), Brocade FC Switch, Qlogic FC Switch </li></ul></ul>
    39. 39. IBM Systems Director 6.1 - Capabilities for Power Systems <ul><li>Discovery and inventory of platform resources and connected storage which includes the collection of both hardware and software inventory. This includes System x (RSA/BMC) servers, Windows, xLinux, HMC, CEC, LPAR, AIX, pLinux, HMC, Virtual I/O Server, FSP, and Virtual Networking components – bridges and VLANS </li></ul><ul><li>Visualize various POWER resource topologies and relationship across physical server and virtual server (CEC, HMC, VIOS, LPAR, devices, AIX, pLinux and Virtual Networking components, virtual disks, logical volumes and associated volume groups. </li></ul><ul><li>Discovery and documentation of full system configuration including physical and virtual IO resources and association/relationship (for configuration recovery – i.e. System plan). </li></ul><ul><li>Show health and status of physical and virtual servers including health of HMC and Virtual I/O Server. Show alerts including hardware failures and system logs from Virtual I/O Server, HMC and the operating systems. </li></ul><ul><li>Base monitoring of OS metrics including CPU and memory utilization, and file system metrics across hosts and virtual servers. Historical and OS events monitoring. View of CPU utilization metrics for environments that contain both shared and dedicated processors for both host and virtual servers. </li></ul><ul><li>Download, manage, and apply recommended updates for AIX, pLinux, IBM i, HMC and System firmware </li></ul>
    40. 40. IBM Systems Director 6.1 - Capabilities for Power Systems (continued) <ul><li>Deployment/Provisioning/Planning – Ability to configure new systems or clone systems using system plans deployment of OS and Virtual I/O Server on a LPAR via HMC. </li></ul><ul><li>Base virtualization management – Support key lifecycle LPAR and mobility (within single HMC domain) operations. </li></ul><ul><li>Consolidated interface – Integration of tasks for Key Power Resource Managers (HMC, IVM/VIOS, AIX and IBM i management consoles) </li></ul><ul><li>Comprehensive CLI interface for discovery/Health/Update/Deployment, LPAR virtualization lifecycle and mobility, power control and management </li></ul><ul><li>Energy management – Monitoring, reporting, capping (both a server and group), and controlling energy consumption. Receive status and alerts. Energy Thresholding - Allow a user to set a power or temperature threshold, and be notified when it is reached (or allow an action to automatically be taken). Support for Facility providers. Full CLI support and Active Energy Manager Server on AIX. </li></ul><ul><li>Enterprise integration and manageability – Out-of-the box management utilizing standard CIM profiles for AIX, pLinux, IBM i, HMC, and Virtual I/O Server resources. </li></ul>
    41. 41. IBM Systems Director 6.1 - Capabilities for System x <ul><li>Automatic discovery and inventory of BladeCenter and System x server resources and connected storage which includes the collection of both hardware and software inventory. This includes blades, switches, servers, management modules, service processors, firmware levels, RSA II and AMM configuration settings, etc. </li></ul><ul><li>Visualize various System x resource topologies and relationships. See virtual servers hosted by physical servers; see virtual networking components, virtual disks, logical volumes and volume groups used by virtual servers. Also view scalable systems and the partitions and nodes that comprise them. </li></ul><ul><li>Discovery and documentation of full system configuration such as the physical components in a server and the physical resources assigned to virtual servers. Also discovery and documentation of BladeCenter chassis and components. </li></ul><ul><li>Show health and status of physical and virtual servers, blades, etc. Show alerts including hardware failures and system logs surfaced from the BMC, RSA II, and AMM. Also provide the system health as reflected by diagnostic LEDs. </li></ul><ul><li>Base monitoring of OS metrics including CPU and memory utilization, and file system metrics across hosts and virtual servers. Historical and OS events monitoring. View CPU utilization metrics for environments that contain both shared and dedicated processors for both host and virtual servers. View Power utilization metrics from chassis and modular servers. </li></ul>
    42. 42. IBM Systems Director 6.1 - Capabilities for System x (continued) <ul><li>Download, manage, and apply recommended updates for System x and BladeCenter firmware and drivers. </li></ul><ul><li>Deployment/Provisioning/Planning – Ability to configure new systems or clone existing system images using system plans </li></ul><ul><li>Virtualization management – Support key lifecycle operations and mobility for VMware, Xen, and MSVS hypervisors. Support virtual network address management and blade failover for thousands of blades and chassis. </li></ul><ul><li>Consolidated interface – “One glass” for key System x resource managers – Update, Status, Inventory, Configuration </li></ul><ul><li>Comprehensive CLI interface for Discovery/Health/Update/Deployment of System x resources. Lifecycle and mobility operations, power control and management </li></ul><ul><li>Energy management – Monitoring, reporting, capping, and controlling power consumption. Receive power status and alerts. </li></ul><ul><li>Enterprise integration and manageability – Out-of-the box management utilizing standard CIM profiles for VMware 3i, Cell blade </li></ul>
    43. 43. IBM Systems Director 6.1 - Capabilities for System z <ul><li>Discovery and inventory of platform resources which includes the collection of both virtual hardware and software inventory. This includes Linux and z/VM. </li></ul><ul><li>Visualize various System z resource topologies and relationship across the virtual servers managed by z/VM (Linux, virtual CPU, virtual Memory, Virtual Networking components, virtual disks) </li></ul><ul><li>Show health and status of virtual servers – Show alerts and system logs from the operating system. </li></ul><ul><li>Base monitoring of Linux OS metrics including CPU, memory utilization and file system. Historical and OS events monitoring. </li></ul><ul><li>Download, manage, and apply recommended updates for Linux </li></ul><ul><li>Base virtualization management – Topology of virtual servers. </li></ul><ul><li>Consolidated interface – Manage System z resources consistently along with other platform resources from an intuitive user interface. </li></ul><ul><li>Comprehensive CLI interface for discovery/health/update </li></ul><ul><li>Energy management – Active Energy Manager – Monitoring, reporting, capping (both a server and group), and controlling power consumption. Receive power status and alerts. Energy Thresholding - Allow a user to set a power or temperature threshold, and be notified when it is reached (or allow an action to automatically be taken). Full CLI for all key AEM functionality. Support of AEM Server on Linux on System z. </li></ul><ul><li>Enterprise integration and manageability – Out-of-the box management utilizing CIM for Linux and z/VM </li></ul>
    44. 44. IBM Systems Director 6.1 - Capabilities for Storage <ul><li>Discovery and inventory of server internal, BC-integrated, low-end and mid-range storage and SAN resources which includes the collection of both hardware and software inventory (for external storage and SAN components – limited to SMI-S/vendor provided inventory). </li></ul><ul><li>Visualize various server-storage resource topologies and relationships. See physical server connectivity with storage including LUN attachment relationships. </li></ul><ul><li>Show health and status of RAID controllers and storage subsystems . Show alerts and status for RAID controllers and storage subsystems. </li></ul><ul><li>Download, manage, and apply recommended updates for System x and BladeCenter x86 IRC RAID controllers. </li></ul><ul><li>Storage and switch configuration for System x and BladeCenter x86 IRC and integrated RSSM RAID controllers and SAS switches. </li></ul><ul><li>Storage provisioning – Provision LUNs from low-end and mid-range storage to servers (CLI only). </li></ul><ul><li>Consolidated interface – “Single glass” for key system management functions: Discovery, Status, Storage Management </li></ul><ul><li>CLI interface for Discovery/Health/Provisioning of storage resources. </li></ul>
    45. 45. IBM Systems Director 6.1 foundation components <ul><li>Discovery manager </li></ul><ul><ul><li>Discovers both virtual and physical systems in your network. Collects inventory data about hardware and software </li></ul></ul><ul><ul><li>Visualizes relationships to other systems in the network </li></ul></ul><ul><li>Status manager </li></ul><ul><ul><li>Monitors hardware status, power status, and update compliance status on discovered systems </li></ul></ul><ul><ul><li>Create, view, and customize the resource and processes to monitor and generate notifications when a custom threshold is reached </li></ul></ul><ul><li>Update manager </li></ul><ul><ul><li>Acquires, distributes and installs required firmware, device drivers and operating system updates using predefined policies and workflows. Updates to support hardware changes without an upgrade or migration of the installed product. </li></ul></ul><ul><ul><li>This includes compliance status to indicate what managed systems may require critical updates. The IBM Systems Director product itself is now updated via Update Manager and allows customers to see which updates or which configurations have been applied to a system </li></ul></ul>
    46. 46. IBM Systems Director 6.1 foundation components (continued) <ul><li>Automation manager </li></ul><ul><ul><li>Automatically performs predefined actions in response to events that occur in your environment using even automation plans </li></ul></ul><ul><li>Configuration manager </li></ul><ul><ul><li>Configures system parameters and hardware settings on systems, including BladeCenter chassis and its installed components automatically </li></ul></ul><ul><li>Remote access manager </li></ul><ul><ul><li>Provides a set of integrated tools that support remote access, including remote control tools (such as Virtual Network Computing (VNC), Remote Desktop (RDP), and web-based remote control for IBM BladeCenter® and RSA), hardware command line, remote command line, and file transfer tools. </li></ul></ul><ul><li>Virtualization manager </li></ul><ul><ul><li>Manage the lifecycle of your virtual resources (such as virtual servers and virtual farms) from a single interface for many of the different virtualization technologies from a single console in the industry. </li></ul></ul>
    47. 47. IBM Systems Director 6.1 foundation components (continued) <ul><li>IBM Systems Storage™ management </li></ul><ul><ul><li>Provides core lifecycle management of your storage resources including discovery, status and configuration. </li></ul></ul><ul><li>IBM BladeCenter and System x™ management </li></ul><ul><ul><li>Provides full lifecycle management of your modular System x, IBM BladeCenter Chassis, and related resources including discovery, status, configuration, updates, and virtualization. </li></ul></ul><ul><li>IBM Power Systems TM management </li></ul><ul><ul><li>Provides full lifecycle management of your Power systems and related resources including discovery, status, configuration, updates, and virtualization. </li></ul></ul><ul><li>IBM System z™ management </li></ul><ul><ul><li>Provides management of z/VM and Linux. Provides discovery for z/VM and virtual servers and discovery, inventory, status and updates for Linux. </li></ul></ul>
    48. 48. Tivoli and IBM Systems Director Successful operational management in these areas enables the delivery of critical business services transforming customer’s datacenters to realize the vision of the New Enterprise Data Center. <ul><li>Integrated visibility, control & automation across heterogeneous business and technology assets </li></ul><ul><li>Align IT operations with the business </li></ul><ul><li>Govern and control the business </li></ul><ul><li>Optimize the business </li></ul><ul><li>Detailed platform management of IBM systems </li></ul><ul><li>Consolidated management across systems </li></ul><ul><li>Tell me what I have and if it’s working </li></ul><ul><li>Let me install, configure and update </li></ul><ul><li>Integrated physical and virtual management </li></ul><ul><li>Automated physical and virtual provisioning </li></ul>
    49. 49. IBM Systems Director 6.1 value <ul><li>Simplified management of physical and virtual resources to help meet time-to-market business commitments </li></ul><ul><li>Better management of IT energy to reduce costs </li></ul><ul><li>Improved availability to optimize business efficiency </li></ul><ul><li>Reduce administrative cost by utilizing a s ingle web based point-and-click graphical user interface while maintaining system firmware and driver currency </li></ul><ul><li>Focus on health, status and automation of IT systems to increase business productivity </li></ul>
    50. 50. IBM Systems Director 6.1 summary <ul><li>Integrates IBM’s best-of-breed virtualization capabilities to provide new and radically improved ways to simplify the management of physical and virtual platform resources </li></ul><ul><li>Unifies the monitoring and control of IBM systems, delivering a consistent look and feel for common management tasks </li></ul><ul><li>Delivers multi-system support across IBM Power ™ , System x ™ , System z ™ , IBM Systems Storage ™ and non-IBM x86 systems </li></ul><ul><li>Provides an extendable and modular foundation to advance the core systems management capabilities with additional plug-ins </li></ul><ul><li>Enables seamless integration of IBM systems with the total infrastructure, and upward integration with enterprise service management solutions such as IBM Tivoli </li></ul><ul><li>Delivers a consistent and unified platform management foundation that facilitates reduced training costs </li></ul>
    51. 51. IBM Global Technology Services are available to help ensure your success with IBM Systems Director 6.1 <ul><li>Not sure where to begin? </li></ul><ul><li>Get started today with a free assessment of your platform management capabilities </li></ul><ul><li>IBM IT Service Management Self-Assessment tool </li></ul><ul><li>Or for a more detailed recommendation, consider: </li></ul><ul><li>Service Management Strategy and Planning workshop </li></ul><ul><li>Ready to implement IBM Systems Director 6.1? </li></ul><ul><li>Leverage the experience of IBM to implement and support IBM Systems Director 6.1 </li></ul><ul><li>IBM Implementation ServicePac for IBM Director </li></ul><ul><li>IBM Software Support Services </li></ul><ul><ul><li>Support Line for Linux on System x </li></ul></ul><ul><ul><li>Support Line for Linux on System z </li></ul></ul><ul><ul><li>Support Line for Linux on System i and System p </li></ul></ul><ul><li>IBM Software Services - Software Maintenance for AIX Operating Systems </li></ul>
    52. 52. Key resources for IBM Systems Director <ul><li>IBM Systems Director 6.1 Web Site </li></ul><ul><ul><li>http://www.ibm.com/systems/management/director/ </li></ul></ul><ul><li>IBM STG Lab Services </li></ul><ul><ul><li>http://www.ibm.com/ systems/services/labservices/ </li></ul></ul><ul><li>IBM Systems Director Download Site </li></ul><ul><ul><li>http://www14.software.ibm.com/webapp/iwm/web/reg/pick.do?source=dmp&lang=en_US </li></ul></ul><ul><li>IBM Systems Director FORUM </li></ul><ul><ul><li>http://www.ibm.com/developerworks/forums/dw_forum.jsp?forum=759&cat=53 </li></ul></ul><ul><li>IBM Systems Director Extensions Download Site </li></ul><ul><ul><li>http://www.ibm.com/systems/management/director/downloads.html </li></ul></ul><ul><li>IBM Systems Director Management Web Site </li></ul><ul><ul><li>http://www.ibm.com/systems/management/director/about/index.html </li></ul></ul>
    53. 53. Considerations and dependencies <ul><li><%Considerations.Dependencies%> </li></ul>
    54. 54. <%Custom_Slide_Title%> <ul><li><%Custom.Slide.Bullets%> </li></ul>
    55. 55. Next steps <ul><li><%Next.Steps%> </li></ul>
    56. 56. For more information: Thank you for your time today. <ul><li><%User.AdditionalInfo%> </li></ul>Contact: <ul><li><%savo.user.displayname%> </li></ul><ul><li><%savo.user.workphone%> </li></ul><ul><li><%savo.user.email%> </li></ul>
    57. 57. Trademarks and notes <ul><li>IBM Corporation 2009 </li></ul><ul><li>IBM, the IBM logo and ibm.com are registered trademarks, and other company, product or service names may be trademarks or service marks of International Business Machines Corporation in the United States, other countries, or both. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at www.ibm.com/legal/copytrade.shtml </li></ul><ul><li>Adobe, the Adobe logo, PostScript, the PostScript logo, Cell Broadband Engine, Intel, the Intel logo, Intel Inside, the Intel Inside logo, Intel Centrino, the Intel Centrino logo, Celeron, Intel Xeon, Intel SpeedStep, Itanium, IT Infrastructure Library, ITIL, Java and all Java-based trademarks, Linux, Microsoft, Windows, Windows NT, the Windows logo, and UNIX are trademarks or service marks of others as described under “Special attributions” at: http://www.ibm.com/legal/copytrade.shtml#section-special </li></ul><ul><li>Other company, product and service names may be trademarks or service marks of others. </li></ul><ul><li>References in this publication to IBM products or services do not imply that IBM intends to make them available in all countries in which IBM operates. </li></ul>
    58. 58. Evaluation <ul><li>Your feedback is extremely valuable to us. It is the only way we can improve our service to you. </li></ul><ul><li>On a scale of 1 – 5, where 5 is “extremely well” and 1 is “not at all,”… </li></ul><ul><li>[_____] How well did this presentation answer your questions? </li></ul><ul><ul><li>What was most helpful? _____________________________________________________________________________________________________________________________________________________________________________________________________________________ </li></ul></ul><ul><ul><li>What was missing? _____________________________________________________________________________________________________________________________________________________________________________________________________________________ </li></ul></ul><ul><li>[_____] How much will this presentation contribute to your buying decision? </li></ul><ul><ul><li>Presenter’s name: ________________________________________________________ </li></ul></ul><ul><li>Do you have any suggestions for improving this presentation? </li></ul><ul><li>______________________________________________________________________________________________________________________________________________________________________________ </li></ul>
    59. 59. PRESENTER GUIDANCE: Financing scenarios and advice. DELETE BEFORE PRESENTING (1 of 4) <ul><li>Slide notes (best practices) </li></ul><ul><ul><li>Select from IBM Global Financing slides listed below (available in SAM). </li></ul></ul><ul><ul><li>Contact Theresa Marshall/Rochester/IBM if you have questions or need assistance in developing a customized financing solution to meet your customer’s needs. </li></ul></ul>Financing category 1. Always select this slide: <ul><li>IGF overview </li></ul>2. Then add one of the following optional slides: <ul><li>IBM Financing Advantage: More important than ever Affordable, Simple, Accessible, Complete </li></ul><ul><li>Project Financing </li></ul><ul><li>PC Leasing </li></ul><ul><li>Software </li></ul><ul><li>Asset Recovery Solutions </li></ul><ul><li>Commercial Financing </li></ul><ul><li>IBM Certified Pre-owned Used Equipment </li></ul><ul><li>Vendor Financing -overview </li></ul><ul><li>Vendor Financing </li></ul>Target audience Companies of all sizes in all industries; LOB managers, IT managers, CFOs Small and medium businesses; otherwise, same as IGF overview Same as IGF overview Same as IGF overview Same as IGF overview Same as IGF overview SMB & larger accounts, with focus on revenue greater than $20 million Same as IGF overview Potential new vendor alliances Potential new vendors alliances Financing scenario IT and non-IT, all brands of hardware and software, and IBM services All brands of hardware and software, and IBM services Financing of IT solutions from hardware, software & services Personal computers—all brands Software—all brands IBM and non-IBM PC assets, printers and displays Provides working capital and supply chain financing for IBM clients and Business Partners cost-effective alternative to new when matching, upgrading or adding to your present IT portfolio Financing options that potential vendor alliances can extend to their customers and partners Financing options that potential vendor alliances can extend to their customers and partners
    60. 60. PRESENTER GUIDANCE: Financing scenarios and advice. DELETE BEFORE PRESENTING (2 of 4) <ul><li>Slide notes (best practices) </li></ul><ul><ul><li>Select from IBM Global Financing slides listed below (available in SAM). </li></ul></ul><ul><ul><li>Contact Theresa Marshall/Rochester/IBM if you have questions or need assistance in developing a customized financing solution to meet your customer’s needs. </li></ul></ul>Financing category <ul><li>Customer Centre </li></ul><ul><li>Green Data Center </li></ul><ul><li>Financing your green initiatives </li></ul><ul><li>Global Asset Recovery Services (GARS) </li></ul><ul><li>Hardware Financing </li></ul><ul><li>IBM Global Financing benefits throughout the IT lifecycle </li></ul><ul><li>Affordable, non-disruptive migrations to the latest IBM technology </li></ul>Target audience Same as IGF overview Same as IGF overview Same as IGF overview Same as IGF overview Same as IGF overview Same as IGF overview Same as IGF overview Financing scenario Provides customers who lease their assets through IBM with a secure, online lease management tool for tracking and managing all leases associated with those assets. Financing of single components or an entire project covering hardware, software and services from IBM and other vendors; environmentally friendly asset disposal of retired IT equipment; and IBM Certified Used Equipment™. Offers clients a complete portfolio of financial services and rates our competitors can’t match. Offers comprehensive services for used hardware, including resale and disposal. Helps clients lower the cost of technology acquisition, better manage technology acquisition process and facilitate management of technology assets throughout the lifecycle. A 3-year technology refresh cycle based on leasing can ensure that you have upgrade flexibility to meet both your growing IT & business demands without impacting your current budget. Clients can apply their current system’s fair market value to an “Exchange” POWER™ System server or System z™ Hybrid.
    61. 61. PRESENTER GUIDANCE: Financing scenarios and advice. DELETE BEFORE PRESENTING (3 of 4) <ul><li>Slide notes (best practices) </li></ul><ul><ul><li>Select from IBM Global Financing slides listed below (available in SAM). </li></ul></ul><ul><ul><li>Contact Theresa Marshall/Rochester/IBM if you have questions or need assistance in developing a customized financing solution to meet your customer’s needs. </li></ul></ul>Financing category <ul><li>Funding your migration to IBM </li></ul><ul><li>Sale-leaseback </li></ul><ul><li>IBM Global Financing mid-lease restructuring for upgrades can accelerate budget approvals for clients considering a move to new equipment </li></ul><ul><li>Mid-lease upgrade example: Significant price performance improvement with little or no impact to existing budget </li></ul><ul><li>IBM Global Financing – Strength in numbers </li></ul>Target audience Same as IGF overview Same as IGF overview Same as IGF overview Same as IGF overview Same as IGF overview Financing scenario Clients can take advantage of IBM Global Financing capital to fund their migration to IBM technology. Clients can sell their existing equipment and transfer title of ownership to IBM Global Financing at the fair market value price and then lease the equipment back at regular, low monthly payments over a flexible payment period with sale leaseback. Leasing upgrades leverage client's initial IBM investment, eliminate obsolescence risk and drive lower total cost of ownership. Existing leasing clients upgrading to POWER6 can in many cases maintain their monthly payments (with little or no change) and obtain the latest POWER6 technology. Use the financing option as a trigger to close new engagements when financing services and solutions to help to overcome a client’s budget constraints.
    62. 62. PRESENTER GUIDANCE: Financing scenarios and advice. DELETE BEFORE PRESENTING (4 of 4) <ul><li>Slide notes (best practices) </li></ul><ul><ul><li>Select from IBM Global Financing slides listed below (available in SAM). </li></ul></ul><ul><ul><li>Contact Theresa Marshall/Rochester/IBM if you have questions or need assistance in developing a customized financing solution to meet your customer’s needs. </li></ul></ul>Financing category <ul><li>Enterprise IT Financing Facility </li></ul><ul><li>Optimize Total Cost of Ownership with an IT technology lifecycle strategy </li></ul><ul><li>IBM Global Financing helps clients to… </li></ul><ul><li>Leasing helps… </li></ul><ul><li>IBM Open Infrastructure Offerings </li></ul>Target audience Same as IGF overview Same as IGF overview Same as IGF overview Same as IGF overview Same as IGF overview Financing scenario An IT Facility is a multi-year agreement that consolidates multiple invoices, smoothes the cost of IT investments and provides for a committed global credit line. A technology lifecycle strategy may include energy-efficiency aspects, business transformation events, IT optimization or consolidation projects or just a technology refresh to reduce costs. IBM Global Financing helps clients to optimize Total Cost of Ownership throughout the entire technology lifecycle. The benefits to clients of leasing with IBM Global Financing. For enterprise clients who are partnering with IBM on large infrastructure projects, IBM can assemble an Open Infrastructure Offering (OIO) that combines hardware, software, professional services, maintenance, financing and disaster recovery into a single customized agreement
    63. 63. IBM Global Financing at-a-glance Client Financing Commercial Financing Provides working capital and supply chain financing for IBM Clients and Business Partners Global Asset Recovery Services Offers comprehensive services for used IT assets, including resale, buyback and recycling <ul><li>IBM and non-IBM: </li></ul><ul><li>Hardware </li></ul><ul><li>Software </li></ul><ul><li>Services </li></ul>IBM Global Financing Total Solution Approach Provides financing (leases and loans) for the acquisition of solutions and technology <ul><li>Experts in financing technology and solutions </li></ul><ul><li>Focuses primarily on solution and technology financing </li></ul><ul><li>Provides single-source financing that helps clients acquire business services and technology services, hardware and software ― IBM and non-IBM </li></ul><ul><li>Flexible financing with competitive rates to businesses of all sizes and across all industries </li></ul><ul><li>Complete financial plans for the lifecycle of the investment </li></ul>
    64. 64. IBM Financing Advantage: Affordable, Simple, Accessible, Complete <ul><li>Access to funding is a major impediment to realizing a solution’s post-implementation benefits.   </li></ul><ul><ul><li>Costs are heaviest at the front end of a project, while benefits do not fully accrue until a project is well underway. </li></ul></ul><ul><ul><ul><li>This makes financial justification difficult. </li></ul></ul></ul><ul><ul><ul><li>With IBM Financing Advantage, you can overcome this challenge. </li></ul></ul></ul><ul><li>Financing allows costs and benefits to track more closely. </li></ul><ul><ul><li>IBM Financing Advantage can help to reduce up-front costs and structure your monthly payments to anticipated benefits.   </li></ul></ul><ul><ul><ul><li>This can help ease the decision to invest in solutions that have longer payback periods. </li></ul></ul></ul>Clients are feeling pressure to do more with less and get more value from their infrastructure investments. A smarter funding strategy can help you meet budget and cash flow objectives in a capital-constrained environment. <ul><li>IBM Financing Advantage, from IBM Global Financing, offers credit qualified mid-sized companies access to affordable leases and loans for a complete IT solution for both IBM and non-IBM hardware, software and services. </li></ul><ul><li>Financing helps clients meet budget and cash flow objectives in a capital-constrained environment by: </li></ul><ul><ul><li>Providing predictable monthly payments </li></ul></ul><ul><ul><li>Preserving cash flow for higher-yield investments </li></ul></ul><ul><ul><li>Allowing more acquisitions within current budget </li></ul></ul><ul><ul><li>Accelerating implementation of new technology </li></ul></ul><ul><ul><li>Matching payments to business needs </li></ul></ul>
    65. 65. IBM Project Financing TM <ul><li>Client Benefits </li></ul><ul><li>Turns up-front costs into affordable and predictable payments </li></ul><ul><li>Aligns payments with anticipated benefits </li></ul><ul><li>Speeds project approval, and preserves cash flow and credit lines </li></ul><ul><li>Develops a tailored funding solution through our comprehensive financing facility for: </li></ul><ul><ul><li>All project elements and phases </li></ul></ul><ul><ul><li>Both IBM and non-IBM hardware, software and services </li></ul></ul><ul><li>Customized deal structures targeted at business benefits </li></ul><ul><ul><li>Self-funding project based on anticipated benefits </li></ul></ul><ul><ul><li>Payments timed with project milestones </li></ul></ul>Customized, all-inclusive financial package for infrastructure solutions, services and business transformation projects Cost of the project Benefits of using the new solution (ROI) $ IBM Global Financing payments
    66. 66. IBM Global Financing: The Solution to Your PC Lifecycle Management Strategy <ul><li>IBM Global Financing has developed a broad portfolio of programs and tools to assist you in navigating the four phases of the PC Lifecycle… From planning to disposal: </li></ul>
    67. 67. Leverage your project budget and help simplify solution acquisition with IBM single-source software financing. <ul><li>IBM Global Financing software financing offers you: </li></ul><ul><li>100 percent “soft” financing </li></ul><ul><ul><li>No hardware is required, unlike with many other vendors. </li></ul></ul><ul><li>Customized payment options designed to provide value </li></ul><ul><ul><li>Develop the IT solutions you need today, with more budget buying power. </li></ul></ul><ul><ul><li>Match your software costs to benefits. </li></ul></ul><ul><ul><li>Preserve cash for other strategic investments. </li></ul></ul><ul><li>Simplified software solution acquisition with single-source financing </li></ul>Learn more at: www.ibm.com/financing
    68. 68. Global Asset Recovery Services can help you dispose of unwanted IT assets--easily and affordably through IBM Asset Recovery Solutions! <ul><li>Help determine competitive market value for marketable assets through our buyback offering </li></ul><ul><li>Facilitate environmentally friendly disposal for non-marketable assets </li></ul><ul><li>Can help provide protection of confidential data stored on hard drives through our Disk Overwrite services </li></ul><ul><li>Complete logistical services including packing and transportation </li></ul><ul><li>Available for IBM and non-IBM personal computer (PC) systems and accessories in countries that sell IBM and Lenovo systems </li></ul>
    69. 69. Commercial Financing <ul><li>Why IBM Global Financing </li></ul><ul><li>While credit is tight everywhere else, IBM Global Financing can provide your company with working capital and channel financing to support day-to-day operations or grow your business. Our innovative funding can help your business stay afloat, maintain a healthy balance sheet and minimize risk during today’s economic environment . </li></ul><ul><li>What we offer </li></ul><ul><li>Inventory Financing — Obtain up to 90-days worth of interest-free financing for acquiring products from your suppliers. We offer lines of credit with over 100 suppliers whose products and services cover the gamut in technology and information technology. </li></ul><ul><ul><li>With Channel financing, you get relief from the cash crunch and an overall expansion of business credit, potentially yielding significantly greater volumes and profits. </li></ul></ul><ul><li>Receivables Financing — Open up cash flow by borrowing against available collateral such as accounts receivable and inventory. Choose the offering that best suits your company’s needs and financial strategy: </li></ul><ul><ul><li>Revolving Lines of Credit - Asset-based loans that use accounts receivable and inventory to secure cash advances to meet your working capital needs </li></ul></ul><ul><ul><li>Receivables Purchase - Get immediate cash from IBM Global Financing by selling your receivables from pre-qualified clients </li></ul></ul><ul><ul><li>Large Sale Receivables Financing - Obtain bridge funding to help you accommodate larger orders-for up to 100 percent of the order purchase amount and with no interest charges for up to 30 days. Structure your repayment terms to match your collection of the receivables ` </li></ul></ul>Learn more at: ibm.com /financing/us/comfin GFP03051-USEN-00
    70. 70. IBM Certified Pre-owned Equipment is the cost-effective alternative to new when matching, upgrading or adding to your present IT portfolio <ul><li>Fully refurbished and tested to IBM standards </li></ul><ul><li>IBM maintenance qualified </li></ul><ul><li>Current and prior-level technology solutions at a fraction of the original price </li></ul><ul><li>Selected models include 1 or 3 years’ maintenance </li></ul><ul><li>90-day satisfaction guarantee with IBM maintenance contract (system may be replaced or refunded at IBM’s discretion if equipment is unsatisfactory) </li></ul><ul><li>Availability of selected IBM Pre-owned Equipment which is provided with the same warranty as new equipment and is priced slightly higher than IBM Certified Pre-owned Equipment </li></ul><ul><li>Acquisition: Less stringent credit requirements for purchase or financing of IBM Certified Pre-owned Equipment </li></ul><ul><li>Short-term rentals are available for IBM Certified Pre-owned Equipment </li></ul><ul><li>Wide range of equipment available off the shelf or custom-configured, including: </li></ul><ul><ul><li>Intel ® -based servers: Netfinity ® , xSeries ® and System x TM </li></ul></ul><ul><ul><li>Midrange servers: AS/400 ® , iSeries ® and System i TM </li></ul></ul><ul><ul><li>UNIX ® servers: RS/6000 ® , pSeries ® and System p TM </li></ul></ul><ul><ul><li>Mainframe systems: S/390 ® , zSeries ® and System z TM </li></ul></ul><ul><ul><li>Storage: disk and tape systems </li></ul></ul><ul><ul><li>Printers and networking hardware </li></ul></ul>
    71. 71. Vendor Financing - Overview <ul><li>IBM Global Financing has been expanding its reach by developing key alliances with several vendors </li></ul><ul><ul><li>These alliances provide the vendors with an array of financing options that they can then extend to their customers and partners </li></ul></ul><ul><ul><li>This gives customers more funding options, and allows them to turn large up-front costs into an affordable and predictable monthly payment </li></ul></ul><ul><li>IBM Global Financing has signed agreements with the following vendors: </li></ul><ul><ul><li>APC-MGE </li></ul></ul><ul><ul><li>Motorola Enterprise Mobility (previously Symbol Technologies) </li></ul></ul><ul><ul><li>Lenovo </li></ul></ul><ul><ul><li>Juniper Networks </li></ul></ul><ul><ul><li>InfoPrint Solutions Company </li></ul></ul>
    72. 72. Vendor Financing Target Audience Vendor customers Pain Points <ul><li>Budget constraints </li></ul><ul><li>Difficult to accurately calculate and manage technology spend </li></ul><ul><li>Obsolete equipment </li></ul>Benefits of IBM Global Financing <ul><li>Acquire one-stop financing for hardware, software and services, including IBM or any other IT vendor </li></ul><ul><li>Turn large up-front costs into an affordable and predictable monthly payment </li></ul><ul><li>Match costs to project milestones </li></ul><ul><li>Minimize the risk of technology obsolescence </li></ul><ul><li>Manage all equipment recycling, disposal and data cleansing </li></ul><ul><li>Manage the transition to next generation IT solutions as and when business needs dictate </li></ul><ul><li>Preserve cash and credit lines for strategic investments </li></ul>
    73. 73. Customer Centre Manage your IT leases online to simplify administration and reduce costs <ul><li>If your enterprise leases assets through IBM Global Financing, you can take advantage of Customer Centre, our secure, online lease management tool for tracking and managing all leases associated with those assets. </li></ul><ul><li>We can help you manage your leased assets easily with: </li></ul><ul><ul><li>Secure access to your detailed lease information </li></ul></ul><ul><ul><li>Comprehensive search and online reporting capabilities </li></ul></ul><ul><ul><li>Convenient, customizable ability to download asset information </li></ul></ul><ul><ul><li>Capability to query, search and download reports for invoices in some countries </li></ul></ul><ul><ul><li>Additional capability for U.S. clients </li></ul></ul><ul><ul><ul><li>Access to review and sign delivery confirmation documents </li></ul></ul></ul><ul><ul><ul><li>Ability to review options and make end of lease decisions </li></ul></ul></ul><ul><ul><ul><li>Ability to request and track progress of transportation request </li></ul></ul></ul>Learn more at: ibm.com /financing/us/hardware/tools GFP03031-USEN-00
    74. 74. Green Data Center – funding and asset disposal is part of the strategy <ul><li>Tailored to the five essential elements of a green data center, IBM Global Financing provides clients across the world with a holistic approach that includes competitive, customized financing of single components or an entire project covering hardware, software and services from IBM and other vendors; environmentally friendly asset disposal of retired IT equipment; and IBM Certified Pre-owned Equipment. </li></ul><ul><li>We can help clients: </li></ul><ul><ul><li>Reduce total cost of ownership of new IBM hardware by leasing vs. purchasing </li></ul></ul><ul><ul><li>Establish a technology refresh cycle that can ensure price/performance optimization while helping to manage operational costs and eliminating technology obsolescence </li></ul></ul><ul><ul><li>Finance services and/or software projects in any of the five elements </li></ul></ul><ul><ul><li>Match cost to benefits (improved ROI payback) by consolidating complex, multivendor virtualization or other green projects with large up-front costs into a single monthly payment </li></ul></ul><ul><ul><li>Dispose of retired IT equipment in a safe and secure way and in compliance with environmental laws and regulations </li></ul></ul><ul><ul><li>Reuse equipment by offering used when new is not an option </li></ul></ul>GFP03032-USEN-00 Green Data Center Diagnose Get the facts to understand your energy use and your opportunities for improvement Measure and Manage Seize control with energy management software Cool Use innovative cooling solutions Virtualize Implement virtualization and other innovative technologies Build Plan, build and upgrade to energy-efficient data centers
    75. 75. Financing your green initiatives <ul><li>As the world’s largest IT financier, IBM offers a complete portfolio of financial services and rates our competitors can’t match . </li></ul><ul><li>By providing a holistic view, we can provide a single financing solution to cover the entire scope of an IT project , including hardware, software and services from IBM and other vendors. </li></ul><ul><li>Our leases lower the total cost of IT ownership and allow clients to upgrade technology within the lifecycle of their leases. </li></ul><ul><li>Among our offerings: </li></ul><ul><ul><li>Financing of hardware, software and services from IBM and other vendors, migration and upgrades </li></ul></ul><ul><ul><li>IBM Project Financing (all-inclusive financial package for services, infrastructure solutions and business transformation projects) </li></ul></ul>GFP03033-USEN-00
    76. 76. IBM Global Asset Recovery Services (GARS) High Level Process Flow IBM Global Asset Recovery Services Facts <ul><li>In 2009: </li></ul><ul><li>GARS remanufacturing operations processed over 1 million machines with a weight of over 27.8 million pounds. </li></ul><ul><li>This equated to over 19.4 thousand machines (or 536,180 pounds) per week. </li></ul><ul><li>90.33% of the returned machines were from end of lease, and 9.77% were ARS-related. </li></ul><ul><li>90.2% of the units processed were readied for resale and reuse, while the other 9.8% were sent for scrapping. </li></ul><ul><li>From 2003 through year end 2009: </li></ul><ul><li>GARS remanufacturing operations have processed over 7.4 million returned machines (units), an average of 20,488 machines per week. </li></ul><ul><li>The weight of returned machines is now over 109.5 thousand metric tons (or over 241 million pounds). </li></ul>Since 2004, GARS remanufacturing centers have processed over 1.5 million laptops. If these laptops were stacked on top of each other, the pile would extend over 31 miles into the atmosphere (a trans-oceanic jetliner flies approximately 7 miles high by comparison). GFP030 20 -USEN-00 Returning assets Parts and machines Warehouse and Fulfillment Processing/ refurbishment of machines Harvesting of parts Bulk scrap Machines and Parts Packaged for sale Excess and obsolete parts Scrap vendors IBM Sales Channels IBM sales force, Business Partners and ibm.com
    77. 77. Hardware Financing <ul><li>Increases buying power; reduces up-front costs into predictable monthly payments. </li></ul><ul><li>Lowers acquisition costs over purchase, eliminates obsolescence risk and drives lower total cost of ownership. </li></ul><ul><li>Helps establish a flexible technology refresh cycle, ensuring that capacity needs are met while controlling costs. </li></ul><ul><li>At mid-lease, the refinancing of the remaining obligation over a new term can lower the payment and create budget room for a new payment for the upgrade. </li></ul><ul><li>For clients starting or enhancing their green strategy, leasing ensures that they can obtain the latest IBM advances in power, cooling and space at an affordable cost. </li></ul><ul><li>IBM assumes responsibility for environmentally compliant asset disposal at end of lease. </li></ul>Available Options Fair Market Value Lease (FMV) Financed Amount $ 36 Months Payments Residual Value <ul><li>Estimates hardware value at end of lease </li></ul><ul><li>You can return the equipment at end of lease </li></ul><ul><li>Provides lowest monthly payment </li></ul>Full Payout Lease (FPO) Financed Amount $ 36 Months Payments $1 Buyout <ul><li>Nominal end of lease purchase option </li></ul><ul><li>For clients with longer term use expectations and requirement to pay over time </li></ul>GFP03035-USEN-00
    78. 78. IBM Global Financing benefits throughout the IT lifecycle Base lease – 36 months Month 18 of original lease <ul><li>18-month point </li></ul><ul><li>Technology upgrade </li></ul><ul><li>Extend base lease with upgrade for 36 months </li></ul>New 36-month lease with upgrade <ul><li>End of lease </li></ul><ul><li>New machine and lease or </li></ul><ul><li>Renew, extend, return machine </li></ul>IT Acquisition $1,500,000 $1,000,000 $500,000 $0 POWER6™ 595 Purchase POWER6 595 Lease PV of payments 16% savings over purchase <ul><li>Lower cost of technology acquisition </li></ul><ul><li>Minimized obsolescence risk </li></ul>Technology Upgrades  Lease Term (months) 12 24 36 48 POWER5+™ 32W Initial 36-month Lease Technology Upgrade POWER6 595 32W New Base Lease 36 months $46,314/month* $44,133/month* New monthly payment is 5% lower than original lease payment <ul><li>Upgrade for little or no change in monthly payment </li></ul><ul><li>Optimize price performance improvements </li></ul><ul><li>Obtain latest power, cooling and space advances </li></ul>Asset Disposal <ul><li>Minimize data disposal risks </li></ul><ul><li>Minimize environmental risks </li></ul><ul><li>Minimize disposal costs </li></ul>GFP03036-USEN-00 * For illustration purposes; represents a 32-way POWER6 595 standard server; best credit client: FMV 36-month lease. Actual financing rates based on client’s credit rating, financing terms, offering type, equipment type and options. Other restrictions may apply.
    79. 79. Affordable, non-disruptive migrations to the latest IBM technology <ul><li>Key client benefits </li></ul><ul><li>Affordable, side-by-side non-disruptive migration. </li></ul><ul><li>Minimized termination charges on leased base equipment with early replacements. </li></ul><ul><li>Full 12-month warranty. </li></ul><ul><li>Offers current system’s fair market value to an Power™ Exchange server or System z® hybrid. In some cases, the current server may be purchased from the client. </li></ul><ul><li>Client can use both servers for up to 60 days to perform side-by-side installation and testing. </li></ul><ul><li>Summary </li></ul><ul><li>Available through IBM Systems and Technology group for: </li></ul><ul><ul><li>System z and mid-range/high-end Power servers. </li></ul></ul><ul><ul><li>clients who currently own or lease their IBM equipment </li></ul></ul>Hybrids/migrations: How they work Client IBM server on IBM Global Financing lease or client owned to start 1 Order new server from IBM IBM Power Server IBM Global Financing GARS 2 Builds new IBM server with upgrade installed by IBM 3 4 Client returns used asset once migration is completed GFP03038-USEN-00
    80. 80. Funding your migration to IBM <ul><li>Take advantage of IBM Global Financing capital to fund your migration to IBM technology </li></ul><ul><li>Competitive low rates with flexible terms and friendly contract terms and conditions </li></ul><ul><ul><li>affordable, fixed-rate financing with no restrictive covenants </li></ul></ul><ul><li>Total solution financing of IBM and non-IBM hardware, software and services </li></ul><ul><ul><li>one financing provider, one contract, one monthly payment and IT expertise to manage your ongoing project costs </li></ul></ul><ul><li>Customized financing structures to meet any budget or project ROI requirement </li></ul><ul><ul><li>innovative deferrals and step structures that can help you mitigate up-front costs </li></ul></ul><ul><li>Asset buyback and disposal capabilities to simplify the migration process and potentially provide you value on your older equipment </li></ul><ul><ul><li>Eliminates compliance risk by leveraging IBM expertise in applicable local and state environmental disposal regulations </li></ul></ul><ul><ul><li>IBM can buy back remarketable equipment which can help you reduce migration costs </li></ul></ul><ul><li>Why IBM Global Financing? </li></ul><ul><li>Worldwide asset base of nearly US$38 billion and more than 125,000 clients in over 50 countries </li></ul><ul><li>Nearly two times the IT financing volume of #2 Dell Financial Services and three times the volume of #3 HP Financial Services </li></ul><ul><li>Focuses primarily on solution and technology financing </li></ul><ul><li>Provides single-source financing to help clients acquire business and technology services, hardware and software – IBM and non-IBM </li></ul><ul><li>Flexible financing with competitive rates to businesses of all sizes and across all industries </li></ul><ul><li>Proven partner across the lifecycle of IT investments, from acquisition through disposition </li></ul><ul><li>IBM Global Financing processes about 40,000 returned machines, or 1.8 million pounds, per week across the world and recycles 85% of the assets </li></ul>Learn more at: ibm.com /financing/us/migration/overview.html GFP03039-USEN-00
    81. 81. Sale-leaseback <ul><li>Client Benefits </li></ul><ul><li>Clients receive cash in exchange for IT assets to fund higher-yield investments or pay off debt </li></ul><ul><li>Return on Assets (ROA) is improved by reducing the value of book assets </li></ul><ul><li>Debt Ratio (Total Debt/Total Assets) is improved by reducing the value of book assets and also by potentially paying off debt with the cash infusion </li></ul><ul><li>Reduces IT expenses over the long term: A 20% reduction in IT operations cost increases new applications development budgets by 80%, according to Gartner </li></ul><ul><li>Help to reduce depreciation expense along with the value of book assets </li></ul><ul><li>Protect against shorter technological life than originally anticipated </li></ul><ul><li>Establish a regular technology refresh cycle through leasing </li></ul><ul><li>IBM Global Financing bears the responsibility to remove/dispose of assets at end of lease </li></ul><ul><li>Client sells existing IT equipment, transfers title of ownership to IBM Global Financing at fair market value </li></ul><ul><li>Client leases the equipment back at low monthly payments over a flexible payment period </li></ul>Cash infusion when a client sells their existing IT assets
    82. 82. IBM Global Financing mid-lease restructuring for upgrades can accelerate budget approvals for clients considering a move to new equipment <ul><li>Leasing upgrades leverage your initial IBM investment, eliminate obsolescence risk and drive lower total cost of ownership </li></ul><ul><li>Financing can help establish a flexible technology refresh cycle, ensuring that capacity needs are met while controlling costs </li></ul><ul><li>At mid-lease, the refinancing of the remaining obligation over a new term can lower the payment and create budget room for a new payment for the upgrade </li></ul><ul><li>For clients starting or enhancing their green strategy, leasing upgrades ensure that they obtain the latest IBM advances in power, cooling and space advances at an affordable cost, and IBM assumes responsibility for environmentally compliant asset disposal at end of lease </li></ul><ul><li>Establish base lease </li></ul><ul><li>36 months </li></ul>Month 18 of original lease <ul><li>18-month point </li></ul><ul><li>Technology upgrade </li></ul><ul><li>Extend base lease with upgrade for 36 months </li></ul>New 36-month lease with upgrade <ul><li>End of lease </li></ul><ul><li>New machine and lease or, </li></ul><ul><li>Renew, extend, return machine </li></ul>Month 18 of new lease <ul><li>18-month point </li></ul><ul><li>Technology upgrade </li></ul><ul><li>Extend base lease with upgrade for 36 months </li></ul>GFP03044-USEN-00
    83. 83. Mid-lease upgrade example: Significant price performance improvement with little or no impact to existing budget Lease Term (months)  12 24 36 48 POWER6 595 32W Technology Upgrade New Base Lease 36 months 4.2 and 5.0GHz options POWER6™ 595 can provide up to 80% more rPerf performance than POWER5™ 590/595 servers New monthly payment is 5% lower than original lease payment $0 $500,000 $1,000,000 $1,500,000 $2,000,000 POWER6 Upgrade Original Asset Value Remaining Principal New Server Upgrade New Server Lease Principal Value POWER5+ Base and POWER6 Upgrade POWER5+ 595 at 20 months POWER5+ 595 POWER5+™ 32W Initial 36-month Lease Improve performance by 80%, reduce monthly payment by 5% * For illustration purposes; represents a 32-way POWER6 595 standard server; best credit client: FMV 36-month lease. Actual financing rates based on client’s credit rating, financing terms, offering type, equipment type and options. Other restrictions may apply. $44,133/month* $46,314/month* GFP03045-USEN-00
    84. 84. IBM Global Financing – Strength in numbers <ul><li>Global reach </li></ul><ul><ul><li>With 29 years of experience, IBM Global Financing is the world’s largest IT financier, with total assets of $34.6 billion and 125,000 customers in 55 countries. Clients range from small businesses to more than 80% of the Fortune Global 100 list of companies and nearly 90% of Fortune 500 Most Admired companies. </li></ul></ul><ul><ul><li>In 2009, IBM Global Financing represented about 2.4% of IBM’s external segment revenue and 8.9% of IBM’s external segment pre-tax profit </li></ul></ul><ul><li>Achieving higher value for our clients </li></ul><ul><ul><li>As organizations plan on how to reap the benefits of a rebound, IBM Global Financing will play a key role in helping companies finance critical projects. </li></ul></ul><ul><ul><li>As IT spending shifts to software and services, the need for financing these areas is increasing. IBM Global Financing Project Financing offering provides longer payback terms and graduated payments to allow clients to align payments with anticipated benefit streams. </li></ul></ul><ul><li>Rankings and accomplishments </li></ul><ul><ul><li>In December of 2009, IBM Global Financing was awarded the &quot;Captive Finance Provider of the Year&quot; by Leasing Life Magazine. </li></ul></ul><ul><ul><li>Following the announcement of the economic stimulus funding in May 2009, InformationWeek wrote Doesn't sound much like a computer company, does it? Or a software company? Or just a financing company? In fact, it sounds a lot like a business- and technology- and financial-services company with deep industry expertise </li></ul></ul>
    85. 85. Enterprise IT Financing Facility <ul><li>Available for strategic IBM relationship accounts </li></ul><ul><li>Provides large, dedicated source of capital to fund IBM expenditures (some non-IBM funding) </li></ul><ul><li>Credit Facilities from $50M-$400M (dependant on credit rating) </li></ul><ul><li>An upfront fee is included based on the facility amount </li></ul>Global, enterprise-wide “umbrella” credit facility <ul><li>Minimized cash outlays during the initial “construction” period </li></ul><ul><li>Preserve cash flow and revolving credit lines, </li></ul><ul><li>Match cash outlays with anticipated benefits </li></ul><ul><li>May enable some projects to be viewed as “self-funding” </li></ul><ul><li>Vendors paid timely after milestone approvals </li></ul><ul><li>May enable clients to treat invoices either as a period expense, or as an asset capitalized over the project’s term </li></ul>Client Benefits IT Facility Peripheral HW / OEM Maintenance Services Projects Existing Leases & assets
    86. 86. Optimize Total Cost of Ownership with an IT technology lifecycle strategy You want to find the optimal solution for a certain IT infrastructure or IT project requirement, given your available budget and timing You want to help ensure that your budget can quickly address ongoing infrastructure requirements – latest technology for productivity; capacity for business growth or seasonal demands You want to trust the vendor you choose for asset disposal to follow DoD compliant security processes, local environmental laws and regulations and to provide a process that is as hassle-free as possible You want to ensure that you can dispose of old/obsolete equipment – or migrate to new – in a safe, easy or, if needed, non-disruptive manner A technology lifecycle strategy may include energy-efficiency aspects, business transformation events, IT optimization or consolidation projects… or just a technology refresh to reduce costs GFP03048-USEN-00
    87. 87. IBM Global Financing helps clients to… <ul><li>Lower the cost of technology acquisition </li></ul><ul><li>Preserve cash </li></ul><ul><li>Lower monthly payments </li></ul><ul><li>Leverage from IBM Global Financing residual value </li></ul>Facilitate management of technology assets throughout their lifecycle <ul><li>Facilitate technology refresh </li></ul><ul><li>End of lease options </li></ul><ul><li>Asset buyback and disposal </li></ul>Better manage technology acquisition processes <ul><li>Accelerate project implementation </li></ul><ul><li>Mitigate technology obsolescence risk </li></ul><ul><li>Improve financial measurements </li></ul><ul><li>Payment and term flexibility </li></ul>… optimize total cost of ownership throughout the entire technology lifecycle GFP03049-USEN-00
    88. 88. Leasing helps… <ul><li>Leasing helps clients… </li></ul><ul><li>… avoid issues related to depreciation </li></ul>The equipment is owned by IBM Global Financing – leasing offers ability to expense rather than capitalize and depreciate system payments Leasing helps clients… … avoid issues related to disposition of owned assets Disposition of assets incur cost in time, resources and even cash – at the end of a lease the equipment is simply returned Leasing helps clients… … lay out less cash compared to a purchase Simplifies asset management with better tracking and a more homogeneous portfolio Laying out less cash means funds (or credit lines) are available for other strategic initiatives Leasing helps clients… … avoid costs associated with technology obsolescence Technology obsolescence has implications on price performance, maintenance/support costs, energy efficiency and productivity GFP03050-USEN-00
    89. 89. Open Infrastructure Offerings (OIO) <ul><li>Highlights </li></ul><ul><li>One agreement, one strategic partner and multiple options to meet specific business needs </li></ul><ul><li>Improves price-performance and offers interest-rate protection </li></ul><ul><li>Enhances reliability, scalability and flexibility of the IT environment </li></ul><ul><li>Streamlines the entire IT infrastructure life cycle, including planning, procurement, budgeting and payment, and asset disposition </li></ul>Overview For enterprise clients who are partnering with IBM on large infrastructure projects, IBM can assemble an Open Infrastructure Offering (OIO) that combines hardware, software, professional services, maintenance, financing and disaster recovery into a single customized agreement. GFP03052-USEN-00

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