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The challenges facing the leaders of social service agencies are complex and evolving. While your caseworkers have the skill and the commitment to provide high levels of service to their clients, increased demands for services, unconnected systems and paper driven processes results in not having enough time or insight to get a complete view of the clients needs. While IBM can't add hours to the day, we can make sure the time your caseworkers have is better spent serving the needs of clients with data driven insight that is available where and when it is needed. The five steps highlighted on the following pages lay out processes where IBM can help your organization better identify and service the needs of clients.
The challenges facing the leaders of social service agencies are complex and evolving. While your caseworkers have the skill and the commitment to provide high levels of service to their clients, increased demands for services, unconnected systems and paper driven processes results in not having enough time or insight to get a complete view of the clients needs. While IBM can't add hours to the day, we can make sure the time your caseworkers have is better spent serving the needs of clients with data driven insight that is available where and when it is needed. The five steps highlighted on the following pages lay out processes where IBM can help your organization better identify and service the needs of clients.
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