IBM Systems and Technology                                                                                        Industri...
IBM Systems and Technology                                                                              Industrial Product...
IBM Systems and Technology                                                                          Industrial ProductsCas...
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Pratibha Syntex chooses IBM for its SAP landscape


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Pratibha Syntex needed a morepowerful and robust platform for its SAPERP software. The company deployed two IBM System x 3650servers and seven IBMBladeCenter servers, connected to an IBMSystemStorage DS4700 Express with BMTivoli Storage Manager for data backup and recovery.

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Pratibha Syntex chooses IBM for its SAP landscape

  1. 1. IBM Systems and Technology Industrial ProductsCase Study Pratibha Syntex chooses IBM for its SAP landscape Deploying IBM System x and BladeCenter servers to create a robust and scalable infrastructure Founded in 1997, Pratibha Syntex Pvt. Ltd. is a vertically integrated Overview textile business with activities across cotton farming, spinning, knitting, dyeing and garment manufacture. Located in Indore, in the Madhya The need Pradesh state of India, Pratibha Syntex has approximately 60,000 acres As its business continued to grow and of cotton fields and produces 100,000 garments daily. The company diversify, Pratibha Syntex needed a more powerful and robust platform for its SAP holds an ISO 9001:2000 quality certification from the Bureau of Indian ERP software. The key requirements Standards and generates annual revenues in excess of US$125 million. included scalability and reliability. The solution To manage the growing diversity of its business models and processes, the firm chose to implement SAP ERP software, as Aditya Goyal, Executive Deployed two IBM® System x® 3650 servers and seven IBM BladeCenter® Director, explains: “Across our three core divisions—yarn, fabric and servers, connected to an IBM System garments—the activities we undertake are very different, as are the Storage® DS4700 Express with business models. SAP ERP software has enabled us to manage all of that IBM Tivoli® Storage Manager for data backup and recovery. diversity and gain a clear view of all operations within a single platform.” The benefit With further expansion of the business, and with increasing pressure to The IBM servers provide the perform- meet tighter delivery deadlines from clients, Pratibha Syntex needed to ance and availability required to support upgrade its SAP ERP platform. “Our operations had grown, and the Pratibha Syntex’s SAP ERP landscape. Despite significant growth in the volume velocity of operations had grown too,” recalls Goyal. “We needed to of data, the IBM servers have delivered upgrade to the latest release of SAP ERP in order to take advantage of full uptime. new functionality and support for Unicode, and our existing hardware platform was no longer powerful enough. By selecting IBM System x3650 and IBM BladeCenter servers, we gained a robust, cost-effective platform that offers excellent performance and proven scalability for our future requirements.”
  2. 2. IBM Systems and Technology Industrial ProductsCase Study Selecting System x Among the key requirements for the new server platform were reliability “Throughout our rapid and scalability. At that time, Pratibha Syntex was expanding from one growth, our IT systems manufacturing location to four, and the company anticipated continued have never been a growth in output, employee numbers and locations. Goyal comments, “The number of transactions on our SAP ERP system was growing fast— bottleneck—we are partly because of the general growth of the business and its output, and extremely satisfied partly because we were capturing more detailed information for analysis. As we need real-time support for our manufacturing facilities, it was vital with the quality of to select a server platform that could ensure good performance and avail- the IBM servers.” ability even as the volume of data grew.” —Aditya Goyal, Executive Director, Pratibha Syntex deployed two IBM System x3650 servers running Pratibha Syntex Microsoft Windows Server to support the main instance of SAP ERP. To run the SAP application servers, Pratibha Syntex deployed an IBM BladeCenter E chassis with seven blades. All of the servers use powerful and efficient Intel Xeon processors. Data storage is handled by an IBM System Storage DS4700 Express, and IBM Tivoli Storage Manager is used to back up and restore data. The hardware is housed at Pratibha Syntex’s main production site, and data is backed up to a smaller secondary data center in another manufacturing facility to provide a disas- ter recovery option. All manufacturing facilities have dual redundant communication links to the SAP systems, and the x3650 servers use Windows clustering for high availability. “At the time we deployed the IBM System x3650 and BladeCenter servers, our annual revenues were approximately US $50 million,” says Goyal. “Today, they are more than US $125 million, and we have added a further two manufacturing facilities. Throughout our rapid growth, our IT systems have never been a bottleneck—we are extremely satisfied with the quality of the IBM servers. Equally, we have considerably expanded the original servers to handle our growing business, so their scalability is proven as far as we are concerned.” Comprehensive ERP Pratibha Syntex makes heavy use of the core SAP ERP functionality, including financial accounting, cost controlling and materials manage- ment, and is looking at deploying SAP Advanced Planner and Optimizer (APO) to improve the efficiency of its extended supply chain. The company also uses SAP NetWeaver Business Warehouse running on IBM BladeCenter to provide business reporting and analytics. 2
  3. 3. IBM Systems and Technology Industrial ProductsCase Study “Each time we deploy a new module in SAP ERP, we evaluate the avail- Solution components: able best practices and templates from SAP, see how well they fit our requirements, and use them as appropriate,” says Goyal. “Where the fit is Hardware less good, we develop our own approaches. Over the years, SAP ERP has ● IBM® System x® 3650 become an absolutely critical system for the company: no data processing ● IBM BladeCenter® ● IBM System Storage® DS4700 takes place outside SAP any longer. We’re now seriously pursuing our Express SAP HR agenda, looking to set up KPIs to help us develop our human capital and ensure that all our investments deliver value.” Software ● IBM Tivoli® Storage Manager ● SAP ERP Fitting solutions Although the IBM server and storage infrastructure is owned and hosted by Pratibha Syntex, its management is outsourced to Softwin Technologies, an established specialist in supporting ERP solutions. “Some Softwin staff are seconded to our data center, while others provide off-site support. The partnership is highly successful and commercially beneficial for both sides.” Softwin supports the IBM infrastructure and provides SAP Basis support, managing the overall framework and implementing changes and new requirements. Softwin also advises Pratibha Syntex on new functionality available from SAP, using its experience of deploying the entire SAP suite to identify areas where its client can achieve improved outcomes. “Thanks to their highly integrated approach and hands-on way of work- ing, Softwin has built an excellent understanding of our corporate charac- ter and our operations,” says Goyal. “This translates into solutions that really work in line with how our organization is structured. As a growing organization—in terms of products, operations and geographies—there are countless new things to think about every month. Softwin helps us to map our requirements to the appropriate technology solutions.” Avoiding downtime With IBM System x3650 and IBM BladeCenter servers powering its SAP ERP solution, Pratibha Syntex has a stable, cost-effective and scala- ble platform for managing its growing business. “As a manufacturing business, any unplanned system downtime could be extremely financially damaging to us,” says Goyal. “With IBM System x and BladeCenter servers, we have had no issues whatsoever with downtime throughout several years of operations. In the background, the complexity of our business and the volume of transactional data has grown, yet this has had no negative impact on our operations, thanks to the reliability and robustness of the IBM servers.” 3
  4. 4. For more informationContact your IBM sales representative or IBM Business Partner, or visitus at: more information about Pratibha Syntex,© Copyright IBM Corporation 2011IBM Systems and Technology GroupRoute 100Somers, New York 10589U.S.A.Produced in the United States of AmericaSeptember 2011All Rights ReservedIBM, the IBM logo,, BladeCenter, System Storage, System x and Tivoli aretrademarks of International Business Machines Corporation in the United States, othercountries or both. If these and other IBM trademarked terms are marked on their firstoccurrence in this information with a trademark symbol (® or ™), these symbolsindicate U.S. registered or common law trademarks owned by IBM at the time thisinformation was published. Such trademarks may also be registered or common lawtrademarks in other countries. A current list of IBM trademarks is available on the webat “Copyright and trademark information” at and Intel Xeon are trademarks or registered trademarks of Intel Corporation or itssubsidiaries in the United States and other countries.Microsoft and Windows are trademarks of Microsoft Corporation in the United States,other countries, or both.Other company, product and service names may be trademarks or service marks ofothers.References in this publication to IBM products or services do not imply thatIBM intends to make them available in all countries in which IBM operates. Offeringsare subject to change, extension or withdrawal without notice. All client examples citedrepresent how some clients have used IBM products and the results they may haveachieved.The information in this document is provided “as-is” without any warranty, eitherexpressed or implied. Please Recycle XSC03100-USEN-00