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IBM SmartCloud Desktop Infrastructure


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Learn about IBM SmartCloud Desktop Infrastructure to realize the potential of virtual desktops with greater choice and control. For more information on IBM Systems, visit

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IBM SmartCloud Desktop Infrastructure

  1. 1. IBM Systems and TechnologyIBM SmartCloud DesktopInfrastructureRealize the potential of virtual desktops with greater choice andcontrol
  2. 2. 2 IBM SmartCloud Desktop InfrastructureHighlights To reconcile these challenges, many organizations are turning●● ● ● Simplify desktop administration, support and management to a virtual desktop infrastructure to give employees more f lexi-●● ● ● Enhance security and compliance management ble, secure and productive ways to work. IBM SmartCloud™●● ● ● Help improve availability and reliability Desktop Infrastructure offers robust virtual desktop solutions●● ● ● Help users to work virtually anytime, anywhere more quickly to help increase business flexibility and staff productivity while and easily regardless of location or device reducing IT complexity and simplifying security and compliance.The changing workplaceThe rules of the workplace are changing. Gone are the days Ultimately, everyone in the organization, both end users and ITwhen work was a central place where employees converged. staff, are working toward the same goal: keeping pace with mar-Today, employees expect the workplace to come with them ket demands in a fiercely competitive world. IBM SmartCloudwherever they go and on whatever device they use. Desktop Infrastructure helps you embrace the virtual desktop strategically—from a business as well as an IT perspective.This anytime, anywhere “bring-your-own-device” (BYOD)mindset poses a dilemma for organizations. On the one hand,they recognize the importance of providing flexibility, choiceand self-service to employees. Both the organization and the “There is a growing expectation on the partemployee stand to gain significant benefits. Not only can of businesses that employees will be availableemployees respond faster to customer demands, but they can during nonwork hours, and that locationmore easily create, share and execute innovative ideas that movethe organization forward. should not be a barrier to communication. Furthermore, users will no longer have aOn the other hand, expanding user mobility can also bring primary device for corporate collaboration,significant challenges: but will rely on a fleet of self- and business- provided devices with the expectation of a Complexity and cost: More devices mean more systems to coor- largely uniform user experience.”1●● ● dinate, more applications to support and more connections to be maintained.●● ● Availability and business continuity: Organizations must be able —Gartner’s Top Predictions for IT Organizations and Users, “2012 and Beyond: Control Slips Away,” November 2011. to quickly recover and retrieve data from devices that are often more vulnerable to theft, failure and disasters.●● ● Security and compliance: Organizations now need to better maintain security and compliance of data and intellectual property with corporate, regulatory and governmental rules over a greatly expanded range of network connections, and on smart devices owned by individual workers with a mix of personal and enterprise data.
  3. 3. IBM Systems and Technology 3Transforming the workplace with virtual approaches, layers and deployment environments for virtualdesktop desktops, there is no “one size fits all.” The specific require-Although virtual desktop solutions have generated considerable ments of your IT environment and user will determine whatattention in the past, they are now firmly on the technology you need and where you start.roadmap for many organizations. This is particularly truefor industries that are under regulatory pressure to safeguard IBM SmartCloud Desktop Infrastructure offers robust virtualconfidential data, and in companies that have a high proportion desktop solutions, infrastructure and services designed to reduceof mobile and remote workers. the barriers of virtual desktop technology adoption by providing extensive choice. Based on a reference architecture approach,One of the key drivers for the interest in virtual desktop solu- SmartCloud Desktop Infrastructure supports a wide range oftions is the ability to reconcile the need for flexibility and hardware, software and hypervisor platforms from multiplechoice on behalf of the employee with the need for security and vendors to provide more flexibility to choose what you need.control on behalf of IT and the organization. A BYOD policymay be both inevitable and necessary, but there must also be With a high-quality, flexible infrastructure, IBM SmartClouda corresponding shift in technology infrastructure. For many Desktop Infrastructure can provide more cost-effective andorganizations, virtual desktop is the answer. manageable virtual desktop capabilities for a wide range of industries. For example:Virtual desktops let IT organizations manage multiple desktopswithin a virtual machine running on a central server rather thanon a one-to-one basis. Freed from a specific machine, employeescan access their desktop anywhere, anytime based on their needs. Solution offerings System x, BladeCenter Best practices and services and PureFlex SystemIT also gains tremendous flexibility and efficiency. With central-ized management, IT can more quickly and cost effectively IBM Virtual Desktop for Smart Business with VERDEdeploy, refresh and support desktops while keeping tighter Assessment and Planningcontrol of security and compliance. DesignChoosing the right approach ImplementWhat is the best approach to a virtual desktop? The one that Operate and Managegives you the flexibility to support a broad range of users anduser needs—from casual users with light tasks and transactionsto power users with high performance applications. As the explo-sion in mobility continues, users will require more consistent,security-rich access to files and applications from a variety of IBM SmartCloud Desktop Infrastructure offers integrated and tested solutionsuser devices, including tablets, thin clients, existing desktops, with more flexibility to choose what you need.laptops and smartphones. While there are many different
  4. 4. 4 IBM SmartCloud Desktop Infrastructure In the healthcare industry, staff are constantly on Delivering tangible results faster the move but need fast, security-rich access to Designed in close cooperation with leading vendors, including patients’ electronic medical records that are in Citrix, VMware and Virtual Bridges, SmartCloud Desktop compliance with data privacy regulations. By Infrastructure solutions are fully tested across applications, soft-combining single sign-on capabilities with a virtual desktop ware, hardware and services to help streamline IT administrationinfrastructure, healthcare staff can access multiple systems and and take the guesswork out of transitioning to a virtual desktop.applications to obtain medical records or images with a single,more secure sign-on. Our strong ecosystem of partners and robust, open-reference approach provide a range of time-tested virtual desktop solutions In the education industry, a virtual desktop infra- for multiple environments. structure can help schools to extend the lifecycle of existing PCs while also allowing the schools to ●● ● IBM Virtual Desktop for Smart Business software from adopt new technology. Students can receive the IBM and Virtual Bridges provides an end-to-end desktopsame quality of education, regardless of the availability of hard- management solution with more flexible and efficient operat-ware, device or location. At the same time, IT staff can reduce ing modes. The solution includes virtual desktop infrastruc-the time, cost and complexity associated with maintenance, ture (VDI), integrated offline VDI for disconnected andupgrades, provisioning, reimaging and repairing the school’s mobile use, and remote branch support. The solution cantechnology assets. also provide more flexibility and choice by supporting virtual Windows desktops (Microsoft Windows XP and Microsoft For the public sector, local, state and federal Windows 7 platforms); Linux desktops (including Ubuntu, agencies not only need to extend support to an Red Hat and Novell platforms); and a variety of storage, ever-increasing collection of personal devices, peripherals and remote display protocols. but they must also do so under stringent security ●● ● A market leader in virtual desktop technology, Citrix can helpmeasures. A virtual desktop can give personnel the anytime, transform Windows desktops, applications and data into aanywhere access they need to maintain productivity, and can cloud-like service that is accessible on virtually any device,provide the centralized security and control necessary to help anywhere. Citrix offers tailored solutions for organizations—maintain extreme data confidentiality. Agencies can also expedite from the affordable, all-in-one VDI-in-a-Box for simple ITprovisioning and upgrades to multiple devices at a sustainable organizations to the enterprise-complete XenDesktop, whichlevel of cost and effort. is a robust virtual desktop solution for almost every user and features multiple delivery models optimized for f lexibility and cost efficiency. Both solutions deliver a rich high-definition user experience across any network using Citrix HDX technologies.
  5. 5. IBM Systems and Technology 5●● ● VMware View helps simplify desktop and application manage- combination designed to reduce operating costs, simplify man- ment while enhancing security and control. Delivering a per- agement and keep your virtualized desktop infrastructure up sonalized high-fidelity experience for end-users across sessions and running. and devices, VMware View enables higher availability and agility of desktop services and can help reduce the total cost System x servers of desktop ownership. End-users can enjoy new levels of System x offerings include industry-recognized rack servers with productivity and the freedom to access desktops from more the latest Intel Xeon processor technology, advanced memory devices and locations while giving IT greater policy control. designs and solid-state storage that can deliver up to 40 percent more performance for virtualized workloads.2In addition, IBM SmartCloud Desktop Infrastructure enableseasy integration with optional security and endpoint manage- ●● ● The IBM System x3650 M3 offers an energy-efficient designment technologies, including: that supports more cores, memory and data capacity in a scalable 2U package that is easy to service and manage.●● ● IBM Security Access Manager for Enterprise Single Sign-On, ●● ● With outstanding uptime, performance and I/O flexibility for which can offer streamlined user access with automated cost efficiency and rock-solid reliability, the IBM System sign-on and sign-off plus a single password for all applications x3650 M4 server provides an energy-smart, more affordable that can reduce help desk costs, improve productivity and and easier-to-use rack solution with a pay-as-you-grow design strengthen security for virtualized desktops. to help reduce costs and manage risks.●● ● IBM Tivoli® Endpoint Manager—built on BigFix® technology—combines endpoint and security management Blade servers into a single solution that enables your team to see and In blade environments, the IBM BladeCenter® platform deliv- manage physical and virtual endpoints, such as servers, ers an open platform that can simplify management, networking desktops, roaming laptops, and specialized equipment such and complexity, with enhanced energy efficiency to help reduce as point-of-sale devices, ATMs and self-service kiosks. costs and power consumption.Powered by IBM hardware ●● ● Versatile and easier to use, the IBM BladeCenter HS22 bladeIndustry recognized for quality, reliability and innovation, server provides flexible options to support a broad range ofIBM System x® servers and IBM PureFlex™ System, along workloads, including virtualization and enterprise applications.with robust IBM storage systems, offer powerful building blocks ●● ● Optimized for performance and highly scalable I/O, the com-for IBM SmartCloud Desktop Infrastructure. A broad portfolio bination of integrated 10 GbE Virtual Fabric, 16 memoryof f lexible configurations offer enhanced memory, high-speed slots and the latest Intel Xeon processor technology makes theI/O and industry-leading availability and reliability features—a two-socket IBM BladeCenter HS23 blade server ideal for virtualization.
  6. 6. 6 IBM SmartCloud Desktop InfrastructureIBM PureFlex System interface. The Storwize V7000 Unified is flexible enough toIntegrated by design and purpose built for the virtual desktop support entry virtual desktop environments, but can also beenvironment, the PureFlex System combines compute, storage, scaled to support enterprise virtual desktop environments.networking, virtualization and management into a single infra-structure system that is expert at sensing and anticipating Getting startedresource needs to optimize your infrastructure. Multiple config- Transitioning to a virtualized environment from traditional desk-urations include: tops can be a time-consuming effort, often requiring specialized skills that are not readily available in house. Implementations●● ● Express—The most affordable PureFlex System entry point must be carefully managed to support a wide variety of users, and designed for small and medium businesses applications and complementary software to help provide the●● ● Standard—Optimized for application servers with supporting security and management functions necessary to succeed. storage and networking and is designed to support key vendor solutions Using time-tested methodologies, proprietary tools and exten-●● ● Enterprise—Optimized for scalable cloud deployments sive expertise developed through real-world client implementa- and has built-in redundancy for more reliable and resilient tions, IBM SmartCloud Desktop Services can accelerate your operation to support critical applications and cloud services transition to a less complex, virtualized desktop environment. Robust services—including assessment and planning, designStorage and implementation, as well as operation and management—andAs a virtualized storage system providing both block and file a phased delivery approach help speed your return on invest-volumes, IBM Storwize® V7000 Unified complements virtual ment and reduce the risk of business disruption. Through thesedesktop environments. The system offers robust enterprise-class services, a broader range of end users, from power users tostorage capabilities including thin provisioning, automated tier- disconnected users, can have faster, more security-rich access toing, internal and external virtualization, clustering, replication, resources, helping to improve their productivity and increasingmultiprotocol support, and a next-generation graphical user business flexibility.
  7. 7. IBM Systems and Technology 7 Why IBM? IBM has been a leader in large-scale virtualization for fourIBM SmartCloud Desktop InfrastructureBest Practices and Services decades, building strong intellectual capital and experience as a trusted adviser to more than 4,000 companies and an extensive network of virtualization partners. With IBM SmartCloud ss essme Design plemen era Op te m Desktop Infrastructure, IBM brings: nt t A I Pla nin M anage & g n Planning Proof of ●● ● Choice. Rather than a “one-size-fits-all” approach Workshop Concept IBM SmartCloud Desktop Infrastructure is based on a Business needs User requirements Data gathering and analysis Detailed solution design Set up of pre-production Set up production Application testing Adjustments of the system environment reference architecture approach, and supports a wide range of Findings Administration Technical requirements Possible scenarios High level solution design Application testing Verification of time and Piloting Changes due to piloting Support hardware, software and hypervisor platforms from multiple cost estimate Cloud services TCO (high level) Solution interfaces Labor and cost Order Hardware and software Rollout Handing over of solution vendors to provide more flexibility to choose what you need. Reliability. A broad portfolio of System x, BladeCenter and estimates Project Management Project Management ●● ● Project Management Develop Preliminary Create Analysis and Create a Design Implement Provide Ongoing PureFlex configurations offer industry-leading availability and Business Case Strategy Document Document the Solution Services reliability features to help keep your virtualized desktop up and running. ●● ● Expertise. IBM implementation services use time-testedIBM SmartCloud Desktop Services offers an end-to-end approach for methodologies and tools developed through real-world clientSmartCloud Desktop Infrastructure implementation. implementations to help you select a better delivery model for your business and reduce the potential for business disruptions.
  8. 8. For more informationTo learn more about IBM SmartCloud DesktopInfrastructure, contact your IBM marketing representative or IBM BusinessPartner. © Copyright IBM Corporation 2012 IBM Systems and Technology GroupAdditionally, IBM Global Financing can help you acquire the IT Route 100 Somers, New York 10589solutions that your business needs in the most cost-effective andstrategic way possible. We’ll partner with credit-qualified clients Produced in the United States of America June 2012to customize an IT financing solution to suit your business goals,enable effective cash management, and improve your total cost IBM, the IBM logo, , BladeCenter, BigFix, PureFlex, IBM SmartCloud, System x, and Tivoli are trademarks of Internationalof ownership. IBM Global Financing is your smartest choice to Business Machines Corp., registered in many jurisdictions critical IT investments and propel your business forward. Other product and service names might be trademarks of IBM or otherFor more information, visit: companies. A current list of IBM trademarks is available on the web at Citrix is a trademark of Citrix Systems, Inc. Intel is a registered trademark of Intel Corporation or its subsidiaries in the United States and other countries. Linux, Ubuntu, Red Hat, SUSE and Novell are trademarks or registered trademarks of Linus Torvalds in the United States, other countries, or both. Microsoft, Windows, Windows XP and Microsoft Windows 7 are trademarks of Microsoft Corporation in the United States, other countries, or both. This document is current as of the initial date of publication and may be changed by IBM at any time. Not all offerings are available in every country in which IBM operates. The performance data discussed herein is presented as derived under specific operating conditions. Actual results may vary. It is the user’s responsibility to evaluate and verify the operation of any other products or programs with IBM products and programs. THE INFORMATION IN THIS DOCUMENT IS PROVIDED “AS IS” WITHOUT ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTY OR CONDITION OF NON-INFRINGEMENT. IBM products are warranted according to the terms and conditions of the agreements under which they are provided. Actual available storage capacity may be reported for both uncompressed and compressed data and will vary and may be less than stated. 1 “Gartner’s Top Predictions for IT Organizations and Users, 2012 and Beyond: Control Slips Away,” November 2011. 2 Based on IBM experience with past customer engagements. Individual client results vary. Please Recycle XSB03029-USEN-00