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SAP users face many challenges. They must respond more rapidly and flexibly to changes in volatile,
globalized business environments. They must boost competitiveness and exploit emerging opportunities.
At the same time, economic conditions reinforce pressures to cut or at least contain growth in costs.
The concepts and technologies of “cloud computing” may play an important role in meeting these
challenges. Clouds offer the potential to reduce IT cycle times, more effectively exploit virtualization
technologies and increase operational efficiencies. But adoption rates among SAP users have been