Thélem assurances boosts performance and cuts costs with an IBMPower Systems solution

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Thélem assurances wanted greater
flexibility and speed in serving customers
and completing internal information-
processing tasks, and more compute
power to meet Solvency II requirements.

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Thélem assurances boosts performance and cuts costs with an IBMPower Systems solution

  1. 1. IBM Systems and Technology InsuranceCase Study Thélem assurances boosts performance and cuts costs With an IBM Power Systems solution Headquartered in Chécy, France, Thélem assurances is a mutual Overview insurance company. Its products are aimed at private individuals, farmers, self-employed professionals and small businesses. The product range The need includes health, accident and life insurance, home, auto and equipment Thélem assurances wanted greater insurance, and personal and professional liability insurance. Thélem flexibility and speed in serving customers and completing internal information- assurances has 260 branches, 362 direct employees and a further 1,200 in processing tasks, and more compute intermediaries, and currently manages more than 760,000 policies. power to meet Solvency II requirements. The solution The insurance market is constantly evolving, as customers demand a broader range of more flexible products, and as insurers look to tailor Worked with IBM and Overlap to replace eight HP servers with two their offers to new requirements. Thélem assurances wanted to match the IBM Power 770 servers, each with eight pace of external evolution: although it is one of the oldest enterprises in six-core POWER7 processors running at France, the company aims always to have the flexibility and responsive- 3.5 GHz and 384 GB memory. ness of a start-up. The benefit Improved transactional performance by François Tapin, Director of IT and Central Services, says: “Our PA-RISC 20 percent; improved batch performance technology servers lacked the flexibility to allow us to address changing by up to 300 percent; eliminated customer requirements. It was also becoming increasingly difficult to requirement for twice-yearly downtime; extended working day by one hour; guarantee a level of service that met our business requirements, particu- gained new flexibility. larly when it came to performance. We needed more compute power and higher availability, and we also wanted to reduce our energy and cooling costs.” With its PA-RISC technology servers, Thélem assurances had to shut down transaction processing twice a year to free up system capacity for large information-processing batch jobs. Equally, standard overnight batch jobs were taking so long to run that they were beginning to eat into the working day. Many Thélem assurances branches are open for business six or even seven days a week, from 7am to 8pm, so the company needed a more powerful server platform that would ensure full availability of business systems during its extended working hours.
  2. 2. IBM Systems and Technology InsuranceCase Study Says François Tapin: “We needed more computational power, and wanted to avoid the cost and potential risk of having to modify our data center. “We can create new So the new solution needed to be both more powerful and more efficient. systems on demand - the IBM immediately took up the challenge, and has provided a solution that perfectly corresponds to our requirements.” virtualization at the heart of our new Flexible virtualized solution IBM Power servers Thélem assurances worked with Overlap, an IBM Premier Business Partner in France, and with the IBM Products and Solutions Support enables us to provide new Center in Montpellier to evaluate and accept the proposed IBM Power application environments Systems™ solution. In just ten weeks, the combined team decommis- whenever we need them.” sioned the eight existing HP servers, which had a total of 51 processors and 451 GB of memory, replacing them with two IBM Power 770 servers. —François Tapin, Director of IT and Central Services, Thélem assurances The Power 770s each have eight six-core 3.5 GHz IBM POWER7® processors and 384 GB of DDR3 memory, and run an average of 17 AIX® logical partitions. Using the Live Partition Mobility feature of IBM PowerVM™, Thélem assurances can freely move running virtual systems from one physical server to another to meet changing demand patterns or to enable physical maintenance without downtime. Equally, the ability to allocate virtualized server resources instantly and flexibly to different applications running in different partitions enables Thélem assurances to provide better customer service. “We can create new systems on demand - the virtualization at the heart of our new IBM Power servers enables us to provide new application environments whenever we need them,” says François Tapin. “The IBM Power 770 servers bring us power, flexibility and agility. They are also very compact, and have significantly reduced our electricity and air conditioning costs. Thanks to that, we were able to reallocate some of our server budget to meet our requirements for more disk storage capacity.” Dedicated support Overlap offered support throughout the project, from the installation of the machines and skills-transfer, through to the migration and adaptation of business software. Thélem assurances financed the solution through IBM Global Financing, which enabled the company to extend its 2
  3. 3. IBM Systems and Technology InsuranceCase Study purchasing power and align project costs with anticipated benefits. Solution components: IBM Global Technology Services provides ongoing support services for the Power Systems servers. Software ● IBM® AIX® “During negotiations and throughout the project, IBM made it clear that ● IBM PowerVM™ it wanted to work with us in the medium and long term,” says François Servers Tapin. “IBM demonstrated that it is prepared to address our challenges ● IBM Power® 770 and is capable of responding within the allocated budgets and deadlines. Having a partner like IBM, which has mastered both the technology and Services the financing, is extremely helpful in terms of our ability to manage IT. ● IBM Global Financing Together with Overlap, IBM has developed a perfect solution for our ● IBM Global Technology Services business challenge and has shown that it is a partner for the long term.” IBM Business Partner ● Overlap Business Partner Tangible benefits By migrating to the IBM Power 770 servers, Thélem assurances gained exceptional performance for processor-intensive workloads, advanced availability features that protect against unplanned downtime, seamless modular scalability, and advanced virtualization capabilities. “With IBM Power Systems, we’ve seen a clear 20 percent improvement in our transaction processing performance, and we’ve been able to extend our service period by an hour a day - that’s a big deal for our sales force,” says François Tapin. “We’ve also improved batch performance by 40 percent minimum, and by up to 300 percent for the largest jobs. We no longer need to shut down transactions to handle our two large annual jobs, so the sales force can continue to serve client needs during that time.” As a European insurer, Thélem assurances will be required to comply with the Solvency II regulations from 2013 onwards. These are aimed at creating a more consistent standard for insurers across Europe, and ensuring that capital requirements more accurately reflect the risks being accepted. Compliance with Solvency II will require reporting on complex calculations involving large data sets. “We need to be able to access more computational power on demand, particularly in the light of the Solvency II regulations, which will require a great deal of computational power,” says François Tapin. “The IBM Power Systems infrastructure is a genuine competitive advan- tage for Thélem assurances.” 3
  4. 4. For more information Contact your IBM sales representative or IBM Business Partner, or visit us at: ibm.com/systems For more information about Thélem assurances, visit: www.thelem-assurances.fr For more information about Overlap, visit: www.overlap.fr Additionally, financing solutions from IBM Global Financing can enable effective cash management, protection from technology obsolescence, improved total cost of ownership and return on investment. Also, our Global Asset Recovery Services help address environmental concerns with new, more energy-efficient solutions. For more information on IBM Global Financing, visit: ibm.com/financing © Copyright IBM Corporation 2011 IBM Systems and Technology Group Route 100 Somers, New York 10589 U.S.A. Produced in the United States of America March 2011 All Rights Reserved IBM, the IBM logo, ibm.com, AIX, POWER7, PowerVM and Power Systems are trademarks of International Business Machines Corporation in the United States, other countries or both. If these and other IBM trademarked terms are marked on their first occurrence in this information with a trademark symbol (® or ™), these symbols indicate U.S. registered or common law trademarks owned by IBM at the time this information was published. Such trademarks may also be registered or common lawReferences in this publication to IBM products or services do not trademarks in other countries. A current list of IBM trademarks is available on the webimply that IBM intends to make them available in all countries in at “Copyright and trademark information” at ibm.com/legal/copytrade.shtmlwhich IBM operates. Offerings are subject to change, extension orwithdrawal without notice. All client examples cited represent Other company, product and service names may be trademarks or service marks ofhow some clients have used IBM products and the results they others.may have achieved. IBM and Overlap are separate companies and each is responsible for its own products.The information in this document is provided “as-is” without any Neither IBM nor Overlap makes any warranties, express or implied, concerning thewarranty, either expressed or implied. other’s products. Please Recycle POC03055-USEN-01

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