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we know                                                                                              they knowSumitomo Cor...
“We chose IBM as                             Customer requirements: Improving           Business Warehouse (BW), providing...
which the ODS was based, in 2009. It      SAP NetWeaver BWA in May 2009.             “SAP NetWeaverlooked at improving per...
Analytical performance has also            The company says it plans to provideproved just as reliable as with the        ...
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Sumitomo Corporation: SAP NetWeaver Business Warehouse Accelerator allows fast data analysis to support management decisions and staff operations


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SC constructed a multidimensional database using SAP NetWeaver Business Warehouse (SAP NetWeaver BW). This enables different forms of reporting and analysis to be designed for the specific needs of local sales staff. In order to provide detailed and flexible analytical functionality, SC had previously used an aggregate cube. Producing an aggregate cube for a data warehouse that updates daily, however, requires a vast amount of processing resources.

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Sumitomo Corporation: SAP NetWeaver Business Warehouse Accelerator allows fast data analysis to support management decisions and staff operations

  1. 1. we know they knowSumitomo Corporation: SAP NetWeaverBusiness Warehouse Accelerator allows fastdata analysis to support management decisionsand staff operations Overview The Challenge  The Solution batch processing. The size and Sumitomo Corporation (SC) is a In 2002, SC constructed a multi- demands of the data often caused worldwide general trading company dimensional database using SAP delays of batch completion in the with approximately 150 offices in NetWeaver Business Warehouse beginning or the end of month, seventy countries. With over 900 (SAP NetWeaver BW). This when the amount of data that companies and 60,000 employees, enables different forms of reporting needed processing reached peak the group’s global network operates and analysis to be designed for the levels. SAP NetWeaver BWA in a large variety of business specific needs of local sales staff. now provides swift and detailed sectors. As early as 1998, and In order to provide detailed and analyses, reducing the time taken in order to promote the most flexible analytical functionality, SC by overnight batch processing, advanced use of information for had previously used an aggregate lightening the load on its servers the management of its businesses, cube. Producing an aggregate cube and ensuring the same high SC set up an ‘Information Systems for a data warehouse that updates levels of reliability and analytical Advancing Committee’. The daily, however, requires a vast performance. company decided to use SAP ERP amount of processing resources. as the backbone for this project SC adopted SAP NetWeaver  Key Solution Components to standardize operations and Business Warehouse Accelerator Industry: Wholesale optimize data sharing across the (BWA) in order to replace the Applications: SAP® ERP, SAP group’s vast array of businesses. aggregate cube, speed up batch NetWeaver® Business Warehouse, While managing to provide processes and retain analytical SAP NetWeaver Business flexibility for the different variety of functionality. Warehouse Accelerator businesses that are incorporated Hardware: IBM BladeCenter® within SC, it also provides large  The Benefits HS21, IBM System Storage® amounts of data analysis to support SAP NetWeaver BWA reduced the DS4700 management decisions and staff daily burden that the aggregate Services: IBM Business Partner operations. When analyzing huge cube put on SC’s servers, Sumisho Computer Systems amounts of data, performance is shortened the time taken by Corporation key. By adding to SAP NetWeaver overnight batch processing, BWA, SC has increased the speed and retained system reliability. of its data analysis, while retaining SC had previously produced an data quality and reliability. aggregate cube using overnight
  2. 2. “We chose IBM as Customer requirements: Improving Business Warehouse (BW), providing performance without producing an data analysis functions that are our partner for aggregate cube accessible by all employees. Accurate implementing SAP When starting the upgrading project and speedy data analyses on a system NetWeaver BWA, of SC’s information systems from with as many as 300,000 company because their pre- 1998, one of the most critical issues codes across the company are very contract assessment was legacy systems. With the added important requirements. complication caused by many allowed us to estimate disparate systems in each division, The ODS data warehouse is updated how effective it would gathering consolidated data took daily, and SC originally produced an be and we relied on long time and required a lot of manual aggregate cube to ensure it could the know-how they processes. provide high quality data analysis for had gained from IBM’s its employees. An aggregate cube, SC first introduced SAP ERP platform however, requires a vast amount of wealth of experience.” in order to create a single backbone processing resources, and the data Akiyoshi Yamada for all its data requirements across the recovery by enterprise system trouble Team Leader group. It also improved the sharing was very difficult, in some cases Enterprise Information Management Team of information by standardizing impossible. Sometimes the overnight IT Planning and Promotion Department Sumitomo Corporation processes, systems, and codes, batch processing of an aggregate and created smoother more efficient cube would also run into the next day. operational systems. The solution also offers a variety of data to support SC needed an alternative way of management decision-making and producing reliable data without sales activities within each division. aggregate cubes while improving speed and performance. SAP A multi-dimensional database, the NetWeaver Business Warehouse Operational Data Store (ODS), was Accelerator (BWA) provided also launched using SAP NetWeaver the answer as it could improve performance without compromising data analysis and without the need to reconfigure SAP NetWeaver BW. “We looked at a variety of software to replace the aggregate cube, including other data warehouse packages, but we decided to use SAP NetWeaver BWA, because we were already using SAP NetWeaver BW,” says Mr. Akiyoshi Yamada, Team Leader of the Enterprise Information Management Team in SC’s IT Planning and Promotion Department. Selecting SAP NetWeaver Business Warehouse Accelerator SC planned to upgrade to the next version of SAP NetWeaver BW, on
  3. 3. which the ODS was based, in 2009. It SAP NetWeaver BWA in May 2009. “SAP NetWeaverlooked at improving performance with After vigorous testing and verification, BWA works behindSAP NetWeaver BWA as an alternative the solution went live on time, into the existing aggregate cube. December 2009. The large scale the scenes. It isHowever, the company was uncertain implementation inevitably faced a not something thatthat the solution could replace the number of technical issues, all of users see. But, bystrong analytical functionality or the which were solved by IBM and SAP, maintaining the sameloads by several thousand concurrent allowing implementation to remain on level of performanceusers. track and on time. without the aggregateTo settle any doubts, IBM proposed a “There were some technical issues cube, it has shown howpre-contract assessment to evaluate during implementation, but IBM solved effective it is.” the performance of the NetWeaver these together with SAP. IBM’s wealth Hiroshige TaniguchiBWA. IBM prepared actual data of experience in implementing SAP Sub-Leader of the Enterprise Informationused in real scenarios and compared NetWeaver BWA and its partnership Management Team and Assistant to theperformance with, and without the with SAP helped to solve the problems General Manager IT Planning and Promotion Departmentaggregate cube, to generate good swiftly, and we were able to complete Sumitomo Corporationcomparisons. The results were enough the project without any delays,’to convince SC to use SAP NetWeaver says Mr. Hiroshige Taniguchi, Sub-BWA. The company found that the Leader of the Enterprise Informationsame performance levels of analysis Management Team and Assistantcould be maintained by replacing the to the General Manager of SC’s ITaggregate cube with SAP NetWeaver Planning and Promotion Department.BWA. Dramatically reducing the time ofSC considered a number of overnight batch processingcompanies as possible partners to Producing the aggregate cube usedimplement the BWA, and decided to take up to eight hours. With SAPon IBM for two main reasons: IBM NetWeaver BWA, update processingsuggested and carried out a positive has been cut to a maximum of fivepre-contract assessment and, it had hours – almost 40 per cent faster. SAPa good track record of implementing NetWeaver BWA also makes it muchSAP NetWeaver BWA. easier to recover data, improving overall efficiency.“We chose IBM as our partner forimplementing SAP NetWeaver “When there was a problem withBWA, because their pre-contract producing the aggregate cubeassessment allowed us to estimate at night, we sometimes could nothow effective it would be and we relied recover the data in time for the starton the know-how they had gained from of business. Now that we are usingIBM’s wealth of experience,” says Mr. SAP NetWeaver BWA, we have TECHNICAL LANDSCAPEYamada. several hours between finishing the Servers: IBM BladeCenter HS21, IBM overnight batch processing and the System Storage DS4700IBM proposed its pre-contract start of business, so we have time Software: SAP ERP, SAP NetWeaverassessment in December of 2008. for recovery. Reducing the time it Business Warehouse, SAP NetWeaverSC and Sumisho Computer Systems takes to process data has been really Business Warehouse AcceleratorCorporation began implementing important,” says Mr. Yamada.
  4. 4. Analytical performance has also The company says it plans to provideproved just as reliable as with the more sophisticated analyticalaggregate cube. Mr. Taniguchi says functions to help managers and localthe lack of complaints from users sales staff in their decision making,proves how effective it has been. by expanding the scope of the data gathered on which analysis is based,“SAP NetWeaver BWA works behind and further refining the granularity of IBM Deutschland GmbHthe scenes. It is not something that its data. D-70548 Stuttgartusers see. But, by maintaining the level of performance without “The current ODS, which is in IBM, the IBM logo, and are trademarks of International Business Machines Corporation,the aggregate cube, it has shown how continuous use as part of people’s registered in many jurisdictions worldwide. Aeffective it is,” says Mr. Taniguchi. regular work, is matured in some ways. current list of other IBM trademarks is available on the Web at “Copyright and trademark We have weeded out some of the information” at more data and increasing the reporting that was being provided and copytrade.shtmlrange of analytical functions that we don’t need currently. Thinking Intel, the Intel logo, Intel Xeon and the Intel Xeon logo are trademarks or registered trademarks ofSC intends to expand the range of about future development, rather than Intel Corporation or its subsidiaries in the Unitedanalytical functionality it provides, having a larger variety of reports, we States and other countries. UNIX is a registered trademark of The Open Group in the Unitedusing SAP NetWeaver BWA. The ODS want to rethink reporting in terms of the States and other countries. Linux is a trademarkprovides analytical functionality that underlying data gathering – to provide of Linus Torvalds in the United States, other countries, or both. Microsoft, Windows, Windowsis in constant use by as many as 7,000 analyses functions that is optimized NT, and the Windows logo are trademarks of- 8,000 users, as part of their regular for local sales staff and management Microsoft Corporation in the United States, other countries, or decision making,” concludes Mr. Other company, product or service names may Yamada. be trademarks, or service marks of others.SC’s medium-term management This case study illustrates how one IBMplan looking over the next ten years customer uses IBM and/or IBM Business Partner technologies/services. Many factors havesays as fundamental principles, ‘to contributed to the results and benefitspromote medium/long-term growth by described. IBM does not guarantee comparable results. All information contained herein wasenhancing value creation capability provided by the featured customer and/or IBMwhile reinforcing soundness and Business Partner. IBM does not attest to its accuracy. All customer examples cited representefficiency’ and ‘to promote company- how some customers have used IBM productswide growth by leveraging the diversity and the results they may have achieved. Actual environmental costs and performanceand strengths of our businesses.’ It characteristics will vary depending on individualhas therefore launched the ‘SIGMA customer configurations and conditions.Upgrading Project,’ which aims to This publication is for general guidance only. Photographs may show design models.achieve a higher level of sophistication © Copyright IBM Corp. 2011. All rights reserved.for its business information systems. © Copyright 2011 SAP AG SAP AG Dietmar-Hopp-Allee 16 D-69190 Walldorf SAP, the SAP logo, SAP and all other SAP products and services mentioned herein are trademarks or registered trademarks of SAP AG in Germany and several other countries. SPC03316-JPEN-00 (June 2011)