we know                                                                                      they knowAfriSam boosts perfo...
The IT department was beginning            System p platform, which promised                          to find it difficult...
higher levels of performance without       the process using a technique knownexcessive investment in hardware,”         a...
and administrative workload for our HR      “With the new IBMstaff. We also want to introduce other                       ...
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AfriSam ( Industrial Products, SAP/DB2/System P/ System Storage/Tivoli, HP )


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AfriSam ( Industrial Products, SAP/DB2/System P/ System Storage/Tivoli, HP )

  1. 1. we know they knowAfriSam boosts performance, cuts costs andsimplifies processes with SAP ERP on IBMSystem p AfriSam is one of the leading suppliers Overview of cement, aggregates and ready- mix concrete in Africa. The company The Challenge  The Benefits has its headquarters in Roodeport, AfriSam wanted to reduce cost, cut Implementing SAP enabled the South Africa, and is committed to paperwork and simplify business reduction of month-end processing ensuring meaningful Black Economic processes by allowing employees cycle times by 2 days. Moving to Empowerment in the building to manage their own time/ IBM hardware reduced total cost of materials industry. It operates from 74 attendance records directly into the acquisition by 35 per cent sites across sub-Saharan Africa, and central ERP system – a functionality compared to other vendors, and employs around 1,800 people. that was not available with its delivers more than 44 per cent current software. Existing systems better performance than existing Some years ago, the company were not able to support the HP servers. Reliable IBM hardware decided to implement a centralized necessary new applications and helps to meet availability SLAs, ERP solution to handle production and meet service level agreements. delivering better than 99 per cent financial processes. After evaluating uptime. With self service various different vendors, it chose The Solution applications, employees and SAP. AfriSam upgraded to the SAP ERP managers will be able to process 6.0 application and migrated from leave requests faster and more “SAP offered a real end-to-end its existing HP hardware to IBM flexibly, eliminating paper-based solution and already had a large System p 570 servers. The SAP processes. customer-base in the building applications will soon be migrated materials industry,” explains Dev from Oracle to IBM DB2, and  Key Solution Components Govender, CIO of AfriSam. “Moreover, integrated with IBM Lotus Notes. Industry: Manufacturing it was one of the only ERP providers The company also implemented a Applications: SAP® ERP 6.0, SAP that could provide a credible support SAN using IBM System Storage ERP Human Capital Management, structure for sub-Saharan Africa.” ® DS4800 systems and IBM Tivoli SAP NetWeaver Portal, SAP Storage Manager. Employee Self Service, SAP AfriSam initially deployed its SAP Manager Self Service applications on HP servers, but ® Hardware: IBM System p™ 570, as the environment grew, the IBM System Storage™ DS4800, company started to experience IBM TS3310 Tape Library performance and reliability issues. Software: IBM AIX®, IBM DB2®, IBM Lotus® Notes® and Domino®, IBM Tivoli® Storage Manager
  2. 2. The IT department was beginning System p platform, which promised to find it difficult to meet its service to deliver excellent performance and“We estimate that level agreements, which specified a reliability.” maximum average response time of choosing IBM has saved 900ms and a minimum of 99 per cent Choosing a hardware supplier us approximately 35 availability. AfriSam looked at various hardware per cent in hardware, vendors, including the incumbent, software and support “It was becoming increasingly clear HP. IBM and AfriSam’s in-house team costs.” that we needed to rethink the hardware worked together to implement SAP infrastructure, especially since we also ERP 6.0 on the IBM System p platform. Dev Govender wanted to upgrade to a new version The environment now consists of an CIO of SAP ERP. We wanted to be able to IBM System p 570 with six dual-core AfriSam introduce self-service functionalities IBM POWER5+ processors and for our employees and managers, and 96GB of memory, together with an the existing ERP applications did not older System p machine as a standby support these features. IBM proposed server. migrating our SAP applications to the Says Dev Govender, “We estimate that choosing IBM has saved us approximately 35 per cent in hardware, software and support costs, compared to offers we received from other vendors.” Leveraging IBM System p technologies The System p environment uses IBM Partition Load Manager to dynamically manage the processor and memory resources in each of the logical partitions (LPARs) that are used for the SAP application environment. Each LPAR can have maximum and minimum resource entitlements allocated to it, and the available resources are automatically and dynamically distributed between the LPARs in response to changing workloads in different parts of the SAP application landscape. “With the virtualization capabilities of the new IBM System p server, we are able to make more efficient use of processor and memory resources, which means we can achieve much
  3. 3. higher levels of performance without the process using a technique knownexcessive investment in hardware,” as incremental backup. Instead ofsays Dev Govender. copying the entire data warehouse “The IBM POWER5+ to tape every night, TSM logs the processors give“The IBM POWER5+ processors give changes that have been made duringus average response times of 500 to the day and only transfers these to us… a performance550ms in the SAP ERP environment, the tape – significantly reducing the improvement of aroundwhich is superb, especially as backup data volume. 37 per cent over theour SLA only requires 900ms! It previous generation ofis a performance improvement of “The combination of Tivoli Storage IBM hardware, andaround 37 per cent over the previous Manager, the DS4800 and thegeneration of IBM hardware, and more TS3310 give us an extremely resilient more than 44 per centthan 44 per cent compared to the HP infrastructure,” says Dev Govender. compared to the HPservers – even though the new version “Not only do the backups complete servers.”of SAP ERP requires more powerful within the allotted maintenancehardware to achieve the same level of window, but we have thoroughly tested Dev Govender CIOperformance.” the restore capability, and it works very AfriSam well. Overall, the reliability of the entireHigh performance storage and smart infrastructure – servers and storagebackups combined – has enabled us to exceedAfriSam has also implemented a high- our SLA of 99 per cent availability.”performance storage area network(SAN) for the SAP ERP environment, Simplifying processes with self servicebased around an IBM System Storage With the new SAP applications inDS4800. The system’s high-speed place, AfriSam is on schedule to rolldisks and 4Gbps Fiber Channel out SAP Employee Self Service (ESS)connection provide excellent I/O and Manager Self Service (MSS) to allperformance, enabling the System 1,800 employees later this year.p server to make maximal use of itsprocessing power. “We are already using the time/ attendance functions to facilitateThe ability to reliably back up a seamless payroll process,”business-critical SAP ERP and SAP explains Dev Govender. “It is a hugeNetWeaver Business Intelligence data improvement over our previous paper-from the DS4800 to an IBM TS3310 based process, which took a long timeTape Library is vital for the resilience and often resulted in errors when formsof AfriSam’s business. However, as were lost or errors were introduced intoa 24x7 enterprise, there is little time our HR systems. The new process hasavailable for scheduled maintenance helped us eliminate three days from– so backup windows need to be kept the payroll cycle.extremely narrow. “The next step is to enable online payTo deliver rapid and reliable backups, slips and allow employees to updateAfriSam deployed IBM Tivoli Storage their personal details themselves –Manager (TSM), which accelerates which will further reduce paperwork
  4. 4. and administrative workload for our HR “With the new IBMstaff. We also want to introduce other hardware platform,workflows by integrating SAP ERP with SAP ERP 6.0 andour IBM Lotus Notes environment – sowe are very excited by the Atlantic Atlantic, we believeproject.” that the stage is set for us to go to the nextAtlantic is the code name of the first level of businesssoftware product to be developed IBM Deutschland GmbH efficiency and agility.” D-70548 Stuttgartin a joint initiative by IBM and SAP. ibm.com/solutions/sapAtlantic will support SAP application IBM, the IBM logo, ibm.com, AIX, DB2, Domino, Lotus, Dev Govenderworkflows, reporting and analytics CIO Notes, System p, System Storage and Tivoli are AfriSam trademarks of International Business Machinesfrom within the Lotus Notes client. Corporation in the United States, other countries, or both. If these and other IBM trademarked terms are marked on their first occurrence in this information with“When IBM and SAP collaborate, a trademark symbol (® or ™), these symbols indicateexciting technologies are the U.S. registered or common law trademarks owned by IBM at the time this information was published. Suchresult,” says Dev Govender. “A great trademarks may also be registered or common lawexample is the work they have done trademarks in other countries. A current list of other IBM trademarks is available on the Web at: http://www.to optimize and integrate DB2 with ibm.com/legal/copytrade.shtmlSAP applications – which has been Intel, the Intel logo, Intel Xeon and the Intel Xeon logoso successful that it has persuaded are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States andus to migrate from Oracle to DB2. If other countries. UNIX is a registered trademark of Thethe Atlantic project can create similar Open Group in the United States and other countries. Linux is a trademark of Linus Torvalds in the Unitedsynergies between SAP ERP and States, other countries, or both. Microsoft, Windows,Lotus technologies, it will deliver major Windows NT, and the Windows logo are trademarks of Microsoft Corporation in the United States, otherbenefits for our business. countries, or both. Other company, product or service names may be“With the new IBM hardware platform, trademarks, or service marks of others.SAP ERP 6.0 and Atlantic, we believe This case study illustrates how one IBM customer uses IBM and/or IBM Business Partner technologies/that the stage is set for us to go to the services. Many factors have contributed to the resultsnext level of business efficiency and and benefits described. IBM does not guarantee comparable results. All information contained hereinagility.” was provided by the featured customer and/or IBM Business Partner. IBM does not attest to its accuracy. All customer examples cited represent how some customers have used IBM products and the results they may have achieved. Actual environmental costs and performance characteristics will vary depending on individual customer configurations and conditions. This publication is for general guidance only. Photographs may show design models. © Copyright IBM Corp. 2008. All rights reserved. © Copyright 2008 SAP AG SAP AG Dietmar-Hopp-Allee 16 D-69190 Walldorf SAP, the SAP logo, SAP and all other SAP products and services mentioned herein are trademarks or registered trademarks of SAP AG in Germany and several other countries. SPC03035-ZAEN-00 (05/08)