The Value of Smarter Datacenter ServicesOrganic web asset
WHITE P APER The Value of Smarter Datacenter Services Sponsored by: IBM Michelle Bailey Rob Brothers Katherine Broderick May 2011 IDC OPINIONwww.idc.com The next five years in IT will likely be some of the most exciting and demanding for datacenter managers and the office of the CIO. In this post-recession period, organizations will be setting in place strategies that will expand their core business while mining for new market opportunities. For many, this business transformation willF.508.935.4015 include new product development, mergers and acquisitions, geographic expansion, cross-selling opportunities, and partnerships. Technology will be a critical enabler for these new initiatives, and a diverse and efficient datacenter strategy will be essential. While the emphasis has been on consolidation and cost reduction during theP.508.872.8200 economic downturn, as IT organizations look to the future, success will be built on streamlining processes, reducing complexity, and improving time to market. IT organizations will be responsible for real IT transformation in the coming years and not simply the cost reduction of the past. They will have to strike a balance between integrating new applications and multiple infrastructure delivery models andGlobal Headquarters: 5 Speen Street Framingham, MA 01701 USA continuing to support their already substantial IT portfolio. The future datacenter will be a highly automated set of standardized infrastructure where applications and data will be deployed and provisioned on systems and in sites based on workload demand. New cloud-based technologies and methodologies will expand the options for IT organizations to source hosting or outsourcing providers for software, platforms, infrastructure, and datacenters at varying price points and locations. The backdrop to all of these choices is the physical backbone of the datacenter, otherwise known as facilities. Power and cooling will need to be flexible enough to keep up with automated, virtualized, dynamic IT while keeping in mind capacity limitations, efficiency, and budgets. With these new demands being placed on IT and facilities, it is not surprising that in a recent IDC survey of over 250 IT managers, more than one in five found that their IT staff is not skilled enough to implement a private cloud. In another IDC survey of over 400 IT decision makers, lack of in-house IT expertise is listed as a top challenge to virtualization by over 22% of respondents. These two data points indicate that for many IT organizations, the journey toward adding incremental value to the business will require external help. In addition, the large number of forthcoming sourcing options and technology decisions will challenge IT organizations to balance their need to maintain control without inhibiting innovation. As time to market becomes a differentiator in the economic recovery, speed of deployment must be balanced against security, availability, and service levels across the IT organization.