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IBM System StorageProvide continuous access to critical business datawith information availability capabilities from IBM
The toughest data storage challenge for many organizations is              ●	   The pervasiveness of e-business, along wit...
the prospect of a more limited disruption, such as a power out­age or component failure. But each can have an equally debi...
IBM also provides tape virtualization through the                                                                         ...
Business continuity                                                       energy-efficient storage. Tape-based storage is ...
Steps to information availability                                        Step 3: Centralize management toolsHigh informati...
IBM’s information protection services provide a range of onsite,         unique performance needs and budgets. By combinin...
© Copyright IBM Corporation 2008                                                       IBM Systems and Technology Group   ...
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Provide continuous access to critical business data with information availability capabilities from IBM


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Addressing client's information availability and performance needs

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Provide continuous access to critical business data with information availability capabilities from IBM

  1. 1. IBM System StorageProvide continuous access to critical business datawith information availability capabilities from IBM
  2. 2. The toughest data storage challenge for many organizations is ● The pervasiveness of e-business, along with increasedinformation availability, ensuring that the information necessary expectations from global customers, has made it unaccept­to the enterprise is available when and where it’s needed. In able for certain types of information to be unavailable tofact, information availability is a prerequisite to having effective customers and partners, even briefly.information retention and compliance strategies in an informa­ ● Faced with increasing competition in this global market­tion infrastructure. While having a sound information compliance place and the ever-increasing speed of business transac­strategy is critical for compliance with regulations and policies tions, organizations need high information availability ingoverning data integrity, that information must first be available order to enable business flexibility and quick decisionwhen it’s needed. Ultimately, it doesn’t matter how carefully making.archived or well-organized the data is within an organization if ● Compliance with various regulations governing thethe people who need it at any given time can’t access it. integrity of information requires that information for audits be immediately and easily available.To help organizations meet their information availability needs,IBM has built high availability features and technologies into our The right information infrastructure can help provide a level ofinformation infrastructure solutions. These solutions, along with information availability that enables organizations to operateIBM Global Services, are designed to help deliver continuous more effectively and cost-efficiently in the presence of theseand reliable access to the information organizations rely on. driving forces.What makes it so critical—and, at the same time, so Thinking beyond disaster recoverychallenging—to provide continuous access to information People often think of information availability as a component oftoday? A number of forces are driving the urgency of high infor­ disaster recovery. A disaster that destroys vast amounts of workmation availability. and data, rendering it permanently unavailable to a business, is without question the most devastating of business events. But● More businesses are operating globally, which creates a it’s not the only circumstance that raises issues of availability. complex, distributed IT environment that is characterized The reality is that conditions affecting information availability not only by vast amounts of data, but also by many types exist along a continuum. At one extreme is a hurricane, fire, or of data in many different places. other disaster destroying a physical environment; at the other is 2
  3. 3. the prospect of a more limited disruption, such as a power out­age or component failure. But each can have an equally debili­tating effect on a business—and one is more likely to occur atany given time than the other. For this reason, the informationinfrastructure must include a strategy not just for disaster recov­ery, but also for dealing with less dramatic but probably morefrequent events that can interfere with information availability.Just as there is a continuum of conditions affecting availability,there is also a range of types of information to which busi­nesses need access. Some information that is renderedunavailable for a few hours may have more disastrous conse­quences for a business than other information that is perma­nently destroyed. The impact of the event is not necessarily Storage managementaligned with the extent of the disaster; a cup of coffee spilled on To effectively manage the significant amounts of data in manya critical server could conceivably be worse than a fire in organizations today, particularly when they represent wide varia­another area of the facility. The information infrastructure must tions in business priority, the information infrastructure musttake into account the relative importance of the data and be have extensive management capabilities to help simplify andable to prioritize it appropriately to better meet high availability streamline management tasks. The first step is to centralize therequirements. management of data storage at a single point of control, so that no matter how many kinds of data reside in how manyFour key contributors to information availability places, all of it can be managed effectively from one place.Understanding that information availability means more than IBM TotalStorage® Productivity Center, IBM’s end-to-end diskdisaster recovery, IBM has identified four key contributors to management solution, enables these centralized storage man­information availability—information infrastructure solutions that agement capabilities. This integrated information infrastructurecan help support your high information availability objectives: management suite allows you to manage capacity utilization,storage management, storage virtualization, business continuity, performance and availability of storage systems, file systemsand data protection. and databases, all from a common console. 3
  4. 4. IBM also provides tape virtualization through the IBM Virtualization Engine™ TS7700 and IBM Virtualization Engine TS7500, which are virtual tape solutions for mainframe and open systems servers, respectively, that are designed to optimize tape processing. Through the implementation of a fully integrated tiered storage hierarchy of disk and tape, the benefits of both technologies can be leveraged to help enhance per­ formance and provide the capacity needed for today’s backup and tape processing requirements. Storage virtualization delivers better information and application availability in several ways. It makes it possible to move dataStorage virtualization without disrupting operations, since it helps eliminate the down­A centralized point of control is the launching point for key time frequently caused by data movement in non-virtualizedcapabilities that can directly affect availability in information environments. For organizations planning to use tiered storageinfrastructures. Chief among these capabilities is storage virtual­ to control costs, virtualization makes deployment easier byization, which allows you to pool multiple storage resources as enabling data to move between tiers without disruption whileif they were a single storage device. Virtualization makes data also providing common management capabilities for all tiers.easier to manage, enabling more flexibility to respond to chang­ing data requirements. IBM System Storage™ SAN Volume When storage is virtualized, access to information does notController is a storage virtualization system that is designed to require knowledge of the physical location of the improved resource utilization, improved storage man­ Virtualization separates the logical view of information from itsagement, and improved information availability. SAN Volume physical location, enabling administrators to focus on informa­Controller enables you to combine your storage systems into a tion itself and how it can be used, rather than where informationsingle reservoir of capacity, and allows you to make changes to is stored.the information infrastructure without disrupting the applicationsthat use the data. 4
  5. 5. Business continuity energy-efficient storage. Tape-based storage is both highlyThe goal of business continuity is to enable organizations to energy-efficient and a cost-effective way of addressing thiscontinue to operate under any circumstances. A broad spec­ challenge. IBM offers a comprehensive tape storage producttrum of features, including redundant and hot-swappable com­ line, from entry-level to enterprise solutions, providing compre­ponents and RAID protection, can help enable continuous hensive data protection and the lowest power and cooling stor­operations by eliminating single points of failure, supporting high age available today.information availability in the process. IBM’s high-performancestorage solutions offer industry-leading business continuity fea­ Assessing your risktures to help support our customers’ high information availability How great is your risk for information availability issues? Bestobjectives. practices call for organizations to frequently take stock of the changing circumstances of the business in order to effectivelyMirroring is another key business continuity technology that can gauge ensure information availability. This technology allowsorganizations to instantly copy or “mirror” key information from ● What information availability issues have you experiencedone location to another location. Mirroring data can help ensure in the past? What strategies are in place to mitigate thecontinuous business operations, even in the event of a com­ potential for similar issues in the future?plete data loss. Mirroring technology on SAN Volume Controller ● What single points of failure exist in your informationincludes Metro Mirror capabilities for replicating data to another infrastructure? What critical data is at risk as a result?location in the same “metropolitan” area, and Global Mirror How might a data availability problem affect businesscapabilities that support data replication over extended dis­ operations?tances. Mirroring technologies are also available on a wide ● Have you made provisions for disaster recovery? Have yourange of IBM enterprise and midrange storage devices including made provisions for lesser business interruptions?the DS4000, DS5000, DS8000™, XIV®, TS7700 and N series ● Have you had any recent mergers or acquisitions thatproducts. could increase your risk with regard to information availability?Data protection ● Are there any new legislative and audit requirements rele­Today’s organizations face the ongoing challenge of effectively vant to information availability that need to be addressed?protecting and retaining very large—and growing—quantities ofinformation. This growth drives the need for cost-effective and 5
  6. 6. Steps to information availability Step 3: Centralize management toolsHigh information availability is within your reach. Depending on Progressing logically from virtualization of storage systems, theyour current infrastructure and processes, it may be accom­ next step is to centralize management of the information infra­plished easily, or it may require a more concerted effort. To help structure through a single point of control. Centralized manage­organizations move toward improved information availability, ment through IBM TotalStorage Productivity Center offersIBM recommends a phased approach. This roadmap breaks organizations numerous benefits, including improved productiv­the overarching goal into distinct tasks that build on each other ity, increased flexibility and reduced IT you move through the process. Step 4: Automate operational tasksStep 1: Architect for resiliency With a virtualized and fault-tolerant information infrastructure inThe first step is to design an information infrastructure that place, managed from a central point of control, organizationsleverages today’s best practices in high availability. This archi­ can leverage tools and technologies to automate operationaltecture may integrate IBM disk and tape solutions that are tasks, minimizing human error, improving productivity anddesigned for high availability, with fault-tolerant features that enhancing performance. Optimizing the storage environmentminimize hardware-related risks. through automation can help enhance information availability across the infrastructure.Step 2: Virtualize storage systemsOnce the storage components are in place, the next step is to Consulting services to meet your needsimplement a storage virtualization strategy that leverages your IBM Global Services teams offer flexible services that can helpexisting storage investments. With IBM SAN Volume Controller, organizations meet a wide range of information availabilityyou can consolidate your heterogeneous systems into one eas­ needs. For example, IBM’s resilience consulting can help youily managed pool—and help eliminate information silos that can identify and fill gaps in your current business continuity strategyhinder business activities. Tape Virtualization helps to reduce or and guide you through the complex standards, practices andeliminate a number of bottlenecks that may be present in a tape regulations that affect your business continuity strategy. Theseenvironment, which can help to reduce backup and restore teams can work with you to develop and manage a programtimes. that is aligned to your specific business needs, resulting in a more productive business environment. 6
  7. 7. IBM’s information protection services provide a range of onsite, unique performance needs and budgets. By combining theseoffsite and hybrid data protection services, helping you imple­ solutions with industry-leading consulting services, IBM canment a plan based on your priorities for backup, retention and provide turn-key solutions to help organizations meet a range ofretrieval, so you can have access to the information you need information availability requirements. Or we can provide targetedvirtually anywhere, anytime. These services deliver high levels of solutions that provide specific capabilities or address a specificsecurity and availability, helping organizations meet stringent need in your infrastructure. Whether you are facing an informa­standards for data protection, business and systems continuity, tion availability crisis or simply want to enhance your risk man­disaster recovery and regulatory compliance. agement posture, IBM can help.End-to-end storage solutions For more informationIBM’s proven track record and extensive portfolio of offers and To learn more about how IBM solutions can help your organiza­services can help organizations better manage, store, secure tion meet your information availability needs, contact yourand share information across the enterprise. IBM’s integrated IBM representative or IBM Business Partner, or visithardware and software solutions can help companies manage a variety of content, including documents, databases andunstructured data such as e-mail, to meet each organization’s 7
  8. 8. © Copyright IBM Corporation 2008 IBM Systems and Technology Group Route 100 Somers, NY 10589 U.S.A. Produced in the United States of America August 2008 All Rights Reserved IBM, the IBM logo,, DS8000, System Storage, TotalStorage, Virtualization Engine and XIV are trademarks or registered trademarks of International Business Machines Corporation in the United States, other countries, or both. If these and other IBM trademarked terms are marked on their first occurrence in this information with a trademark symbol (® or ™), these symbols indicate U.S. registered or common law trademarks owned by IBM at theTHE INFORMATION IN THIS DOCUMENT IS time this information was published. SuchPROVIDED “AS-IS” WITHOUT ANY trademarks may also be registered or commonWARRANTY, EITHER EXPRESSED OR law trademarks in other countries. A current listIMPLIED. IBM EXPRESSLY DISCLAIMS ANY of IBM trademarks is available on the Web atWARRANTIES OF MERCHANTABILITY, “Copyright and trademark information” atFITNESS FOR A PARTICULAR PURPOSE OR IBM products are Other company, product and service nameswarranted according to the terms and may be trademarks or service marks of others.conditions of the agreements (e.g., This document could include technicalIBM Customer Agreement, Statement of Limited inaccuracies or typographical errors. IBM mayWarranty, International Program License make changes, improvements or alterations toAgreement, etc.) under which they are provided. the products, programs and services describedReferences in this document to IBM products, in this document, including termination of suchprograms or services does not imply that products, programs and services, at any timeIBM intends to make such products, programs and without notice. Any statements regardingor services available in all countries in which IBM’s future direction and intent are subject toIBM operates or does business. Any reference change or withdrawal without notice, andto an IBM program or product in this document represent goals and objectives only. Theis not intended to state or imply that only that information contained in this document isprogram may be used. Any functionally current as of the initial date of publication onlyequivalent program or product that does not and is subject to change without notice.infringe IBM’s intellectual property rights may be IBM shall have no responsibility to update suchused instead. It is the user’s responsibility to information.evaluate and verify the operation of any non- IBM is not responsible for the performance orIBM product, program or service. interoperability of any non-IBM productsDisclaimer: The customer is responsible for discussed herein. Performance data for IBM andensuring compliance with legal requirements. It non-IBM products and services contained in thisis the customer’s sole responsibility to obtain document was derived under specific operatingadvice of competent legal counsel as to the and environmental conditions. The actual resultsidentification and interpretation of any relevant obtained by any party implementing suchlaws and regulatory requirements that may products or services will depend on a largeaffect the customer’s business and any actions number of factors specific to such party’sthe reader may have to take to comply with operating environment and may varysuch laws. IBM does not provide legal advice or significantly. IBM makes no representation thatrepresent or warrant that its services or these results can be expected or obtained inproducts will ensure that the customer is in any implementation of any such products orcompliance with any law or regulation. services. TSB03008-USEN-00