Tivoli Common Reporting (TCR)by Kirsten Skov CampbellHow to use Cognos reporting within Tivoli Common Reporting129-05-13
229-05-13• 17 hospitals• Mental health and social services• Regional development• 25.000 employees• app. 1.800 servers• ov...
329-05-13OMNIbus6 Service desksSmartcloudControl desk
Tivoli Common Reporting (Cognos)scenario 1 – realtime data429-05-13Any IBMProduct thatincludes TCREx. SmartcloudControl De...
Tivoli Common Reporting (Cognos)scenario 2 – Report database529-05-13Any IBMProduct thatincludes TCREx. SmartcloudControl ...
Tivoli Common Reporting (Cognos)Installation629-05-13TCR 2.1 (Cognos 8.4)Download Framework Manager from IBMs websiteTCR 3...
Tivoli Common Reporting (Cognos)Installation729-05-13Migrate BIRT reports to Cognos:Use command trcmd –convertSample SCCD:...
Tivoli Common Reporting (Cognos)829-05-13Cognos components included:Cognos Connection (Frontend)Query StudioReport Studio
Tivoli Common Reporting (Cognos)Cognos connection (Frontend)929-05-13Direct link to Cognos outside TIP:http://servername:p...
Tivoli Common Reporting (Cognos)Query Studio1029-05-13
Tivoli Common Reporting (Cognos)Report Studio1129-05-13
Tivoli Common Reporting (Cognos)1229-05-13Report samples
Tivoli Common Reporting (Cognos)Top 10 – Requests per departmentincluding number of employees1329-05-13
1429-05-13Tivoli Common Reporting (Cognos)Average resolution time(Number Closed requests/average)
Tivoli Common Reporting (Cognos)Number of cases - Support team - Workdays1529-05-13
Tivoli Common Reporting (Cognos)Top 10 department usage1629-05-13
Tivoli Common Reporting (Cognos)List of vendor specific Changes1729-05-13
Tivoli Common Reporting (Cognos)Planned Changes for tomorrow (Info screen/KIOSK mode)1829-05-13For simple Kiosk mode scrip...
Tivoli Common Reporting (Cognos)handy links1929-05-13http://www-01.ibm.com/support/docview.wss?uid=swg27024059&aid=1TCR 3....
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Tivoli Common Reporting and Cognos - Customer Case

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  • Tivoli Common Reporting and Cognos - Customer Case

    1. 1. Tivoli Common Reporting (TCR)by Kirsten Skov CampbellHow to use Cognos reporting within Tivoli Common Reporting129-05-13
    2. 2. 229-05-13• 17 hospitals• Mental health and social services• Regional development• 25.000 employees• app. 1.800 servers• over 1.000 applications
    3. 3. 329-05-13OMNIbus6 Service desksSmartcloudControl desk
    4. 4. Tivoli Common Reporting (Cognos)scenario 1 – realtime data429-05-13Any IBMProduct thatincludes TCREx. SmartcloudControl Desk,TSMCognosFrameworkmanagerDBex. TSRM DBTCR(create reports/schedule/distribute)EmailFolder locationsex. for kiosk modeFormats:• HTML• PDF• Excel 2007/2002/2000• CSV• XMLDirect toPrinter
    5. 5. Tivoli Common Reporting (Cognos)scenario 2 – Report database529-05-13Any IBMProduct thatincludes TCREx. SmartcloudControl Desk,TSMCognosFrameworkmanagerDBex. TSRM DBTCR(create reports/schedule/distribute)EmailFolder locationsex. for kiosk modeFormats:• HTML• PDF• Excel 2007/2002/2000• CSV• XMLDirect toPrinterAvoid performanceproblems at source DBReporting DB
    6. 6. Tivoli Common Reporting (Cognos)Installation629-05-13TCR 2.1 (Cognos 8.4)Download Framework Manager from IBMs websiteTCR 3.1 (Cognos 10.1)Framework manager included in the installTivoli Common Reporting mobile application (TCR 3.1)Ekstra license to buy Cognos Mobile for TCRNB. Must only be used for data from IBM products
    7. 7. Tivoli Common Reporting (Cognos)Installation729-05-13Migrate BIRT reports to Cognos:Use command trcmd –convertSample SCCD:https://www14.software.ibm.com/webapp/iwm/web/reg/download.do?source=tivopal&S_PKG=1TW10MA38&lang=en_US&cp=UTF-8Packages for the sample report must be created from within Maximo (se Maximodocumentation)Instructions to import XML into Cognos:http://www.purdue.edu/onepurdue/ESA/documents/How_to_Create_and_Import_Cognos_XML_Files.pdfTSM 6.3 package:http://www-01.ibm.com/support/docview.wss?uid=swg27024059&aid=1
    8. 8. Tivoli Common Reporting (Cognos)829-05-13Cognos components included:Cognos Connection (Frontend)Query StudioReport Studio
    9. 9. Tivoli Common Reporting (Cognos)Cognos connection (Frontend)929-05-13Direct link to Cognos outside TIP:http://servername:port/tarf/servlet/dispatch
    10. 10. Tivoli Common Reporting (Cognos)Query Studio1029-05-13
    11. 11. Tivoli Common Reporting (Cognos)Report Studio1129-05-13
    12. 12. Tivoli Common Reporting (Cognos)1229-05-13Report samples
    13. 13. Tivoli Common Reporting (Cognos)Top 10 – Requests per departmentincluding number of employees1329-05-13
    14. 14. 1429-05-13Tivoli Common Reporting (Cognos)Average resolution time(Number Closed requests/average)
    15. 15. Tivoli Common Reporting (Cognos)Number of cases - Support team - Workdays1529-05-13
    16. 16. Tivoli Common Reporting (Cognos)Top 10 department usage1629-05-13
    17. 17. Tivoli Common Reporting (Cognos)List of vendor specific Changes1729-05-13
    18. 18. Tivoli Common Reporting (Cognos)Planned Changes for tomorrow (Info screen/KIOSK mode)1829-05-13For simple Kiosk mode script for Cognos reports and other PDFs via browser contactkirsten.skov.campbell@rsyd.dk
    19. 19. Tivoli Common Reporting (Cognos)handy links1929-05-13http://www-01.ibm.com/support/docview.wss?uid=swg27024059&aid=1TCR 3.1 and Cognos 10:

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