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IBM Relay 2015: Cloud is All About the Customer

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Debuting new research data, Forrester's John Rymer discusses the rapid growth of "customer-centric" workloads in the cloud and the challenges many organizations have faced with private cloud.

Learn more by visiting our Bluemix Hybrid page: http://ibm.co/1PKN23h

Speaker: John Rymer (Analyst, Forrester)

Published in: Technology
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IBM Relay 2015: Cloud is All About the Customer

  1. 1. IBM Bluemix Market Credible Study: Executive Summary Data Review John Rymer, Vice President and Principal Analyst Chris Taylor, Consultant November 2015 › For internal use only
  2. 2. © 2015 Forrester Research, Inc. Reproduction Prohibited 3 Agenda ›Project objectives and approach (includes demographics) ›Executive summary ›Key findings ›Next steps
  3. 3. © 2015 Forrester Research, Inc. Reproduction Prohibited 4 Agenda ›Project objectives and approach (includes demographics) ›Executive summary ›Key findings ›Next steps
  4. 4. Project objectives and approach › IBM’s Bluemix overall value proposition is that it extends customer “cloud freedom of (deployment) choice.” The product features support this message, but IBM wants to develop materials that promote prospect and customer confidence that the offering: • Can be implemented quickly and without requiring expensive and scarce technical skills. • Will actually reduce ongoing platform/infrastructure management effort for the customer, regardless of deployment option. • Will benefit the broad range of enterprise applications, not just systems of engagement. › IBM asked Forrester for help in obtaining evidence that customers need these additional benefits (beyond freedom of deployment choice) and are hard-pressed to obtain them with current products, as well as stories about the business results that can accrue from the benefits. › Methodology for this study included: • Online survey • 200 total respondents 70 in the US; 30 each in the UK, Germany, and France, and 40 in Latin America • Respondents from B2B organizations with 500+ employees • CIO, VP, Director, or manager level focusing on app dev and infrastructure
  5. 5. © 2015 Forrester Research, Inc. Reproduction Prohibited 6 Source: A commissioned study conducted by Forrester Consulting on behalf of IBM, September 2015 Demographics: Location and Industry “Which of the following best describes the industry to which your company belongs?” Base: 200 Global IT decision-makers involved in developing and deploying applications to a cloud platform. “In which country are you located?” 10% 10% 15% 15% 15% 35% Brazil Mexico France Germany United Kingdom United States 1% 1% 2% 2% 2% 3% 3% 3% 3% 4% 4% 5% 5% 8% 10% 10% 14% 20% Chemicals and metals Media and leisure Agriculture, food, and beverage Energy, utilities, and waste… Telecommunications services Consumer product manufacturing Construction Government Other Retail Education and nonprofits Transportation and logistics Healthcare Electronics Business or consumer services Financial services and insurance Manufacturing and materials IT (Technology)
  6. 6. “Using your best estimate, how many employees work for your firm/organization worldwide?” 29% 36% 22% 13% 500 to 999 employees 1,000 to 4,999 employees 5,000 to 19,999 employees 20,000 or more employees Demographics: Company and department “Which of the following best describes your current position/department?” IT 80% IT operatio ns 20% “Which title best describes your position at your organization?” VP 12% Manager 22% Director 25% C-level 41% Source: A commissioned study conducted by Forrester Consulting on behalf of IBM, September 2015 Base: 200 Global IT decision-makers involved in developing and deploying applications to a cloud platform.
  7. 7. “Which of the following best describes your role within IT?” Business intelligence 6% Infrastructure and operations 8% Software development/ testing 16% IT management 70% Demographics: Role and responsibility within IT “What is your involvement / awareness regarding your organization's decision making process for application and infrastructure management?” Involved in decisions 3% Key Influencer 16% Final Decision Maker 81% Source: A commissioned study conducted by Forrester Consulting on behalf of IBM, September 2015 Base: 200 Global IT decision-makers involved in developing and deploying applications to a cloud platform.
  8. 8. © 2015 Forrester Research, Inc. Reproduction Prohibited 9 Agenda ›Project objectives and approach (includes demographics) ›Executive summary ›Key findings ›Next steps
  9. 9. © 2015 Forrester Research, Inc. Reproduction Prohibited 10 Executive summary 1. Respondents favor public elastic clouds and VPC today. 2. Applications for customer engagement, operations, and analytics dominate cloud, and systems of record are already prominent. • Important to not equate “customer” applications with SoE and SoI only; suggests other SoRs headed to cloud. 3. Ninety percent expect to move more SoR apps in cloud; SaaS replacement is their preferred approach. • Why? 1) get implemented fast 2) without a lot of IT staff. 4. Top factor in selecting a cloud-service type: Application services and data available from vendor. • Trumps security and application control. 5. Ninety percent expect private, internal clouds to play bigger role in strategy. Biggest barriers to adopting private/internal clouds: • 1) Lack of expertise in *managing* private internal clouds, 2) lack of expertise in *implementing* private internal clouds.
  10. 10. Q16. Which type of cloud services does your organization most prefer to use? 1% 6% 24% 30% 39% External hosting environment Private, internal cloud (locally installed in your data center) -vendor managed Private, internal cloud (locally installed in your data centers) - self-hosted Virtual private cloud/dedicated cloud service hosted by a vendor Public cloud service (elastic multitenant cloud) Source: A commissioned study conducted by Forrester Consulting on behalf of IBM, September 2015 Base: 200 Global IT decision-makers involved in developing and deploying applications to a cloud platform. Public cloud is the top preferred cloud offering Finding 1
  11. 11. Q3. Which of the following more specifically represent the applications your enterprise has built, deployed, and run in the cloud? 19% 34% 35% 49% 60% 68% 32% 53% 63% 32% 38% 48% 64% A custom application unique to our business Compliance applications Human capital management Production management Financial management Customer management Internal Web and/or mobile applications Customer-facing mobile applications Customer-facing Web applications Predictive analytics Classification and ranking BI and data warehousing Customer analytics Systemsof record Systemsof engagement Systemsof insight Source: A commissioned study conducted by Forrester Consulting on behalf of IBM, September 2015 Base: 200 Global IT decision-makers involved in developing and deploying applications to a cloud platform. Applications for customer engagement, operations, and analytics dominate cloud Finding 2
  12. 12. Q1. For which of the 3 types of applications has your enterprise used cloud-computing services to build, deploy, and/or run during the last two years? 66% 68% 74% Systems of insight Systems of engagement Systems of record Source: A commissioned study conducted by Forrester Consulting on behalf of IBM, September 2015 Base: 200 Global IT decision-makers involved in developing and deploying applications to a cloud platform. Over 2/3 of companies have deployed at least one application of each system type into the cloud Finding 2
  13. 13. Q11b. Which of the following would you expect to implement as you take your systems of record to the cloud? (for those using multiple systems (must select at least 2) 28% 39% 47% 49% 62% Replacement Cloud extend Re-host and extend Life and shift SaaS replacement Source: A commissioned study conducted by Forrester Consulting on behalf of IBM, September 2015 Base: 178 Global IT decision-makers expecting to use multiple of the above options when taking systems of record to the cloud.. SaaS replacement preferred by almost 2/3rds of respondents moving SoR to the cloud Finding 3
  14. 14. Q10. Why would your business choose the method specified in Q9 when taking systems of record to the cloud? 21% 24% 38% 45% 50% 57% Minimize business disruption time Requires less technical expertise Maintain custom functionality of existing apps Maintain usability for business users (preserve familiarity with apps/interface) Fewer requirements for IT staff Faster implementation time Source: A commissioned study conducted by Forrester Consulting on behalf of IBM, September 2015 Base: 200 Global IT decision-makers involved in developing and deploying applications to a cloud platform. Companies don’t want a long implementation process when shifting applications to the cloud, and they also prefer methods which have fewer requirements for IT staff Finding 3
  15. 15. Q17. What are the most important factors in your enterprise's selection of a cloud service type? 8% 6% 8% 7% 15% 12% 15% 15% 16% 18% 3% 4% 6% 8% 8% 14% 14% 11% 12% 12% 6% 4% 5% 3% 12% 9% 11% 11% 6% 7% Speed application-deployment time Minimize business disruption Extend existing relationship with a strategic vendor App/service portability across cloud (on-prem and off-prem) and other vendors Reduce the cost of IT operations Reduce the cost of software projects Maintain control of application reliability and performance Maintain control of data security and privacy Ability to scale and manage a common pool of resources for our many applications Ability to use vendor application services and/or data sets to make project better Private, internal Virtual Private Public Cloud Source: A commissioned study conducted by Forrester Consulting on behalf of IBM, September 2015 Base: 200 Global IT decision-makers involved in developing and deploying applications to a cloud platform. Top factor by preferred cloud type Finding 4
  16. 16. Q17. What are the most important factors in your enterprise's selection of a cloud service type? 6% 5% 9% 16% 17% 21% 22% 6% 3% 4% 7% 16% 20% 17% 13% 5% 12% 11% 10% 14% 7% 16% 9% 8% 10% 11% 6% Speed application-deployment time Minimize business disruption Extend existing relationship with a strategic vendor App/service portability across cloud (on-prem and off-prem) and other vendors Reduce the cost of IT operations Reduce the cost of software projects Maintain control of application reliability and performance Maintain control of data security and privacy Ability to scale and manage a common pool of resources for our many applications Ability to use vendor application services and/or data sets to make project better Rank 1 Rank 2 Rank 3 Source: A commissioned study conducted by Forrester Consulting on behalf of IBM, September 2015 Base: 200 Global IT decision-makers involved in developing and deploying applications to a cloud platform. Companies want to utilize their cloud vendors to make their projects better and scale across applications as needed—all while remaining secure and reliable Finding 4
  17. 17. Q6. Within the next two years, does your organization plan to increase the number of systems of record applications it either builds or migrates to cloud platforms? Q12. Within the next two years, does your organization plan to increase the number of systems of insights applications it either builds or migrates to cloud platforms? Q18. Do you expect private/internal clouds to play a greater role in your enterprise’s cloud strategy during the next two years? 92% 87% 89% Private/Internal Clouds Systems of Insights Systems of Record Source: A commissioned study conducted by Forrester Consulting on behalf of IBM, September 2015 Base: 200 Global IT decision-makers involved in developing and deploying applications to a cloud platform. Nearly all companies plan to increase the role of systems of record, systems of insight, and private/internal clouds in their cloud strategies. Finding 5
  18. 18. Q21. What are the biggest barriers to your company's adoption of private/internal clouds? 15% 14% 13% 19% 17% 22% 11% 15% 16% 17% 22% 19% 15% 17% 17% 16% 17% 17% Lack of governance policies Lack of resources/budget Lack of expertise in running data centers generally Lack of features and resources compared to public clouds Lack of expertise to implement private internal cloud environments Lack of expertise to manage private internal cloud environments Rank 1 Rank 2 Rank 3 Note: 9% of respondents answered that they had not experienced any barriers. Source: A commissioned study conducted by Forrester Consulting on behalf of IBM, September 2015 Base: 200 Global IT decision-makers involved in developing and deploying applications to a cloud platform. Biggest barriers to adopting private/internal clouds: 1) Lack of expertise in *managing* private internal clouds, 2) lack of expertise in *implementing* private internal clouds Finding 5
  19. 19. © 2015 Forrester Research, Inc. Reproduction Prohibited 20 Agenda ›Project objectives and approach (includes demographics) ›Executive summary ›Key Findings ›Next steps
  20. 20. © 2015 Forrester Research, Inc. Reproduction Prohibited 21 Current State
  21. 21. Q2. Regarding the applications you are running in the cloud, what percentage of your total cloud applications pertains to each category? Source: A commissioned study conducted by Forrester Consulting on behalf of IBM, September 2015 SoR 34% SoE 36% SoI 30% Using applications in all 3 systems (n=76) SoE 49% SoI 51% Using SoE and SoI only (n=18) SoR 54% SoE 46% Using SoE and SoR only (n=25) SoR 53% SoI 47% Using SoR and SoI only (n=21) 8% 9% 13% SoE only SoI only SoR only Applications in cloud Companies are running a fairly balanced number of applications within the cloud (per system type)
  22. 22. Q4. Looking across the applications your enterprise has deployed to the cloud, what benefits have you experienced through cloud adoption? (select all that apply) 30% 32% 36% 40% 40% 44% 44% 46% 55% 64% Globalized our business processes Made promised software delivery dates more predictable, reliable, and transparent Modernized older applications that are key to our success Utilizing vendor application services and/or data sets made projects better Reduced the cost of software projects Improved the quality of the software we deliver Reduced the cost of IT operations Achieved faster delivery of software projects Improved IT security Cloud provided the large scaling capacity these applications demand Source: A commissioned study conducted by Forrester Consulting on behalf of IBM, September 2015 Base: 200 Global IT decision-makers involved in developing and deploying applications to a cloud platform. Top 2 benefits realized: Easy/ready application scaling and improved IT security
  23. 23. Q5. Of the cloud benefits you have experienced, please identify of the top benefit? 4% 6% 6% 7% 8% 8% 8% 9% 16% 28% Globalized our business processes Reduced the cost of software projects Modernized older applications that are key to our success Improved the quality of the software we deliver Achieved faster delivery of software projects Made promised software delivery dates more predictable, reliable, and transparent Reduced the cost of IT operations Utilizing vendor application services and/or data sets made projects better Improved IT security Cloud provided the large scaling capacity these applications demand Source: A commissioned study conducted by Forrester Consulting on behalf of IBM, September 2015 Base: 200 Global IT decision-makers involved in developing and deploying applications to a cloud platform. Of single most top benefit by far is easy/ready application scaling – at 28% of respondents
  24. 24. Q6. Within the next two years, does your organization plan to increase the number of systems of record applications it either builds or migrates to cloud platforms? Q12. Within the next two years, does your organization plan to increase the number of systems of insights applications it either builds or migrates to cloud platforms? Q18. Do you expect private/internal clouds to play a greater role in your enterprise’s cloud strategy during the next two years? 92% 87% 89% Private/Internal Clouds Systems of Insights Systems of Record Source: A commissioned study conducted by Forrester Consulting on behalf of IBM, September 2015 Base: 200 Global IT decision-makers involved in developing and deploying applications to a cloud platform. Nearly all companies plan to increase the role of systems of record, systems of insight, and private/internal clouds in their cloud strategies.
  25. 25. Q7. You indicated your company is planning to increase the number of system of record/system of insight/private & internal cloud applications it takes to the cloud. What are the key objectives driving that decision? 18% 20% 21% 25% 24% 25% 22% 34% 24% 47% 15% 15% 23% 27% 26% 22% 25% 29% 31% 49% 17% 20% 23% 23% 25% 25% 28% 31% 34% 45% Make promised software delivery dates more predictable, reliable, and transparent Utilizing vendor application services and/or data sets to make projects better Reduce the cost of software projects Globalize our business processes Achieve faster delivery of software projects Improve the quality of the software we deliver Modernize older applications that are key to our success Reduce the cost of IT operations Cloud provides the large scaling capacity these applications demand Improve IT security Systems of Record (N=183) Systems of Insight (N=173) Private/Internal Clouds (N=178) Source: A commissioned study conducted by Forrester Consulting on behalf of IBM, September 2015 Improved IT security is the top motivator for all three groups, followed by easy/ready scaling for SoR and SoI, and reduce cost of IT ops for private/internal cloud
  26. 26. Q9. Regardless of your current plans for your systems of record, which method best describes how you would approach taking systems of record to the cloud? 9% 17% 20% 20% 34% Replacement' Cloud extend' Lift and shift' Re-host and extend' SaaS replacement' Source: A commissioned study conducted by Forrester Consulting on behalf of IBM, September 2015 Base: 200 Global IT decision-makers involved in developing and deploying applications to a cloud platform. SaaS replacement is the preferred method for shifting SoR applications to the cloud Finding 3
  27. 27. Q22. Please rate, on a scale from 1 to 5, your company's perception regarding the following 'managed cloud' services? 30% 30% 32% 34% 47% 47% 44% 38% 16% 20% 20% 22% Vendor-provided full management and updating of apps, platforms, and infrastructure in public and private clouds Vendor-provided management and updating of apps in public clouds Private, internal cloud updated remotely by vendor Private, internal clouds managed remotely by vendor 5 - Very positive perception 4 3 2 1 - Very negative perception Source: A commissioned study conducted by Forrester Consulting on behalf of IBM, September 2015 Base: 200 Global IT decision-makers involved in developing and deploying applications to a cloud platform. Respondents have an overall positive perception of full managed cloud services, including both public and private clouds
  28. 28. © 2015 Forrester Research, Inc. Reproduction Prohibited 29 Challenges
  29. 29. Q7b/Q13b/Q19b. What are some of the challenges/concerns your company has as it plans to increase the number of system of record/systems of insight/private & internal cloud applications it takes to the cloud? 12% 22% 24% 29% 24% 20% 33% 34% 31% 9% 29% 22% 30% 20% 30% 31% 28% 40% 10% 21% 23% 25% 25% 28% 28% 34% 43% We have no challenges/concerns Lack of expertise/high cost to acquire needed talent Poor match between cloud environment and architecture/language/runtime of the application Concerns about application performance (reads, writes, etc.) Risk of operational disruption not worth the potential benefits Concerns about inability to control resources Cost to run in public clouds Concerns regarding regulations governing data storage Concerns about the security and privacy of data Systems of Record (N=163) Systems of Insight (N=158) Private/Internal Clouds (N=163) Source: A commissioned study conducted by Forrester Consulting on behalf of IBM, September 2015 Security is the top concern/challenge of the more SoR and more SoI groups. Top concern with private cloud is storage compliance and cost of public clouds
  30. 30. Q17. What are the most important factors in your enterprise's selection of a cloud service type? 6% 5% 9% 16% 17% 21% 22% 6% 3% 4% 7% 16% 20% 17% 13% 5% 12% 11% 10% 14% 7% 16% 9% 8% 10% 11% 6% Speed application-deployment time Minimize business disruption Extend existing relationship with a strategic vendor App/service portability across cloud (on-prem and off-prem) and other vendors Reduce the cost of IT operations Reduce the cost of software projects Maintain control of application reliability and performance Maintain control of data security and privacy Ability to scale and manage a common pool of resources for our many applications Ability to use vendor application services and/or data sets to make project better Rank 1 Rank 2 Rank 3 Source: A commissioned study conducted by Forrester Consulting on behalf of IBM, September 2015 Base: 200 Global IT decision-makers involved in developing and deploying applications to a cloud platform. Companies want to utilize their cloud vendors to make their projects better and scale across applications as needed—all while remaining secure and reliable
  31. 31. Q17. What are the most important factors in your enterprise's selection of a cloud service type? 8% 6% 8% 7% 15% 12% 15% 15% 16% 18% 3% 4% 6% 8% 8% 14% 14% 11% 12% 12% 6% 4% 5% 3% 12% 9% 11% 11% 6% 7% Speed application-deployment time Minimize business disruption Extend existing relationship with a strategic vendor App/service portability across cloud (on-prem and off-prem) and other vendors Reduce the cost of IT operations Reduce the cost of software projects Maintain control of application reliability and performance Maintain control of data security and privacy Ability to scale and manage a common pool of resources for our many applications Ability to use vendor application services and/or data sets to make project better Private, internal Virtual Private Public Cloud Source: A commissioned study conducted by Forrester Consulting on behalf of IBM, September 2015 Base: 200 Global IT decision-makers involved in developing and deploying applications to a cloud platform. Top factor by preferred cloud type
  32. 32. Q23. How frequently can your IT and DevOps teams deliver updates to internal platforms and infrastructure? 8% 16% 30% 20% 12% 10% 3% Once every 12 months or longer Once every 6 to 11 months Once every 3 to 5 months Once every 1 to 2 months Once every 3 to 4 weeks Once every 1 to 2 weeks Multiple times per week or more often 25% Source: A commissioned study conducted by Forrester Consulting on behalf of IBM, September 2015 Base: 200 Global IT decision-makers involved in developing and deploying applications to a cloud platform. Internal IT and DevOps teams struggle to keep pace with platform and infrastructure changes that the business demands 54%
  33. 33. © 2015 Forrester Research, Inc. Reproduction Prohibited 34 Opportunity
  34. 34. Q11a. Would you expect your enterprise to use more than one of the following approaches as it takes its systems of record to the cloud? Yes 89% No 11% Options include "Lift and shift"; "SaaS replacement"; "Re-host and extend"; "Replacement"; "Cloud extend" Source: A commissioned study conducted by Forrester Consulting on behalf of IBM, September 2015 Base: 200 Global IT decision-makers involved in developing and deploying applications to a cloud platform. Most companies utilize multiple methods for transitioning apps to the cloud
  35. 35. Q15. Which of the following types of cloud services has your enterprise used to build, deploy, and run applications during the last two years? 11% 28% 44% 56% 61% External hosting environment Private, internal cloud (locally installed in your data center) - vendor managed Private, internal cloud (locally installed in your data center) - self-hosted Virtual private cloud/dedicated cloud service hosted by a vendor Public cloud service (elastic multitenant cloud) Source: A commissioned study conducted by Forrester Consulting on behalf of IBM, September 2015 Base: 200 Global IT decision-makers involved in developing and deploying applications to a cloud platform. The majority of companies are choosing to run applications on both public and private cloud environments
  36. 36. © 2015 Forrester Research, Inc. Reproduction Prohibited 37 Agenda ›Project objectives and approach (includes demographics) ›Executive summary ›Key findings ›Next steps
  37. 37. © 2015 Forrester Research, Inc. Reproduction Prohibited 38 Next steps › 2 or 3 qualitative interviews still to be done. › Webinar presenting these findings scheduled on 10/28. › Recommend a paper on these findings as well. • We believe these findings uniquely speak to a hot topic in cloud adoption
  38. 38. Thank you John R. Rymer jrymer@forrester.com Chris Taylor ctaylor@forrester.com
  39. 39. © 2015 Forrester Research, Inc. Reproduction Prohibited 40 Appendix
  40. 40. Q6. Within the next two years, does your organization plan to increase the number of systems of record applications it either builds or migrates to cloud platforms? Yes 92% No 4% Don't know 4% Source: A commissioned study conducted by Forrester Consulting on behalf of IBM, September 2015 Base: 200 Global IT decision-makers involved in developing and deploying applications to a cloud platform. Nearly all companies are planning to move more systems of record to cloud platforms.
  41. 41. Q7. You indicated your company is planning to increase the number of system of record applications it takes to the cloud. What are the key objectives driving that decision? 17% 20% 23% 23% 25% 25% 28% 31% 34% 45% Make promised software delivery dates more predictable, reliable, and transparent Utilizing vendor application services and/or data sets to make projects better Reduce the cost of software projects Globalize our business processes Achieve faster delivery of software projects Improve the quality of the software we deliver Modernize older applications that are key to our success Reduce the cost of IT operations Cloud provides the large scaling capacity these applications demand Improve IT security Source: A commissioned study conducted by Forrester Consulting on behalf of IBM, September 2015 Base: 183 Global IT decision-makers planning to increase the number of system of record applications they take to the cloud. Improved IT security is the most common motivator for increasing SoR applications in the cloud …
  42. 42. Q7b. What are some of the challenges/concerns your company has as it plans to increase the number of system of record applications it takes to the cloud? 10% 21% 23% 23% 25% 25% 28% 28% 34% 43% We have no challenges/concerns Lack of expertise/high cost to acquire needed talent Poor match between cloud environment and architecture/language/runtime of the application Concerns about culture change Concerns about application performance (reads, writes, etc.) Risk of operational disruption not worth the potential benefits Concerns about inability to control resources Cost to run in public clouds Concerns regarding regulations governing data storage Concerns about the security and privacy of data Source: A commissioned study conducted by Forrester Consulting on behalf of IBM, September 2015 Base: 183 Global IT decision-makers planning to increase the number of system of record applications they take to the cloud. …yet concerns about security and privacy of data are among top concerns when moving to cloud
  43. 43. Q12. Within the next two years, will your organization plan to raise the number of systems of insight applications it either builds or migrates to cloud platforms? Yes 86% No 14% Source: A commissioned study conducted by Forrester Consulting on behalf of IBM, September 2015 Base: 200 Global IT decision-makers involved in developing and deploying applications to a cloud platform. A large number of companies intent to increase the number of systems of insight they migrate to the cloud
  44. 44. Q13. You indicated your company is planning to increase the number of system of insight applications it takes to the cloud. What are the key objectives driving that decision? 15% 15% 22% 23% 25% 26% 27% 29% 31% 49% Utilizing vendor application services and/or data sets to make projects better Make promised software delivery dates more predictable, reliable, and transparent Improve the quality of the software we deliver Reduce the cost of software projects Modernize older applications that are key to our success Achieve faster delivery of software projects Globalize our business processes Reduce the cost of IT operations Cloud provides the large scaling capacity these applications demand Improve IT security Source: A commissioned study conducted by Forrester Consulting on behalf of IBM, September 2015 Base: 173 Global IT decision-makers planning to increase the number of system of insight applications taken to the cloud. Improved IT security is the most common motivator for increasing SoI applications in the cloud …
  45. 45. Q13b. What are some of the challenges/concerns your company has as it plans to increase the number of system of insight applications it takes to the cloud? 9% 20% 22% 28% 29% 30% 30% 31% 40% We have no challenges/concerns Risk of operational disruption not worth the potential benefits Poor match between cloud environment and architecture/language/runtime of the application Concerns regarding regulations governing data storage Lack of expertise/high cost to acquire needed talent Concerns about application performance (reads, writes, etc.) Concerns about inability to control resources Cost to run in public clouds Concerns about the security and privacy of data Source: A commissioned study conducted by Forrester Consulting on behalf of IBM, September 2015 Base: 173 Global IT decision-makers planning to increase the number of system of insight applications taken to the cloud. …yet concerns about security and privacy of data are among top concerns when moving to cloud
  46. 46. Q8/Q14/Q20.. You indicated your company is not planning to increase the number of system of record/system of insight/private & internal cloud applications it takes to the cloud. What are the key factors impacting that decision? 6% 19% 25% 25% 25% 31% 38% 38% 19% 22% 15% 26% 19% 26% 30% 56% 25% 12% 25% 25% 38% 12% 12% 25% Concerns about application performance (reads, writes, etc.) Concerns regarding regulations governing data storage Poor match between cloud environment and architecture/language/runtime of the application Risk of operational disruption not worth the potential benefits Concerns about inability to control resources Lack of expertise/high cost to acquire needed talent Cost to run in public clouds Concerns about the security and privacy of data Systems of Record (N=8) Systems of Insight (N=27) Private/Internal Clouds (N=16) Source: A commissioned study conducted by Forrester Consulting on behalf of IBM, September 2015 For companies not planning to increase their number of cloud applications, security is also a major factor.
  47. 47. Q18. Do you expect private/internal clouds to play a greater role in your enterprise's cloud strategy during the next 2 years? Yes 89% No 8% Don't know 3% Source: A commissioned study conducted by Forrester Consulting on behalf of IBM, September 2015 Base: 200 Global IT decision-makers involved in developing and deploying applications to a cloud platform. Private cloud usage is expected to increase
  48. 48. Q19. You indicated you anticipate private/internal clouds will play a greater role in your ongoing cloud strategy. What are the key benefits you see through greater use of private/internal clouds? 18% 20% 21% 22% 24% 24% 25% 25% 34% 47% Make promised software delivery dates more predictable, reliable, and transparent Utilizing vendor application services and/or data sets to make projects better Reduce the cost of software projects Modernize older applications that are key to our success Cloud provides the large scaling capacity these applications demand Achieve faster delivery of software projects Improve the quality of the software we deliver Globalize our business processes Reduce the cost of IT operations Improve IT security Source: A commissioned study conducted by Forrester Consulting on behalf of IBM, September 2015 Base: 178 Global IT decision-makers who expect private/internal clouds to play a greater role in their cloud strategy.. Companies expect private clouds improve IT security and reduce IT operations cost
  49. 49. Q19b. What are some of the challenges/concerns your company has as it plans to increase its use of private/internal clouds? 12% 20% 22% 24% 24% 29% 31% 33% 34% We have no challenges/concerns Concerns about inability to control resources Lack of expertise/high cost to acquire needed talent Poor match between cloud environment and architecture/language/runtime of the application Risk of operational disruption not worth the potential benefits Concerns about application performance (reads, writes, etc.) Concerns about the security and privacy of data Cost to run in private clouds Concerns regarding regulations governing data storage Source: A commissioned study conducted by Forrester Consulting on behalf of IBM, September 2015 Base: 178 Global IT decision-makers who expect private/internal clouds to play a greater role in their cloud strategy.. Data regulations and cost are concerns when operating more in private clouds
  50. 50. Q8. You indicated your company is not planning to increase the number of system of record applications it takes to the cloud. What are the key factors impacting that decision? 12% 12% 12% 12% 25% 25% 25% 25% 38% Concerns regarding regulations governing data storage Cost to run in public clouds Lack of expertise/high cost to acquire needed talent Concerns about culture change Concerns about the security and privacy of data Concerns about application performance (reads, writes, etc.) Poor match between cloud environment and architecture/language/runtime of the application Risk of operational disruption not worth the potential benefits Concerns about inability to control resources Source: A commissioned study conducted by Forrester Consulting on behalf of IBM, September 2015 Base: 8 Global IT decision-makers NOT planning to increase the number of system of record applications they take to the cloud. N=8
  51. 51. Q14. You indicated your company is not planning to increase the number of system of insight applications it takes to the cloud. What are the key factors impacting that decision? 15% 19% 19% 22% 26% 26% 30% 56% Poor match between cloud environment and architecture/language/runtime of the application Concerns about application performance (reads, writes, etc.) Concerns about inability to control resources Concerns regarding regulations governing data storage Risk of operational disruption not worth the potential benefits Lack of expertise/high cost to acquire needed talent Cost to run in public clouds Concerns about the security and privacy of data Source: A commissioned study conducted by Forrester Consulting on behalf of IBM, September 2015 Base: 27 Global IT decision-makers NOT planning to increase the number of system of insight applications taken to the cloud. N=27
  52. 52. Q20. You indicated you do not anticipate private/internal clouds will play a greater role in your ongoing cloud strategy. What are your key concerns that would prevent greater use of private/internal clouds? 6% 19% 25% 25% 25% 31% 38% 38% Concerns about application performance (reads, writes, etc.) Concerns regarding regulations governing data storage Poor match between cloud environment and architecture/language/runtime of the application Concerns about inability to control resources Risk of operational disruption not worth the potential benefits Lack of expertise/high cost to acquire needed talent Concerns about the security and privacy of data Cost to run in private clouds Source: A commissioned study conducted by Forrester Consulting on behalf of IBM, September 2015 Base: 16 Global IT decision-makers who do NOT expect private/internal clouds to play a greater role in their cloud strategy.. N=16

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