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1 Quicken Loans Proprietary and Confidential
Mortgage Insiders Program
2
 Over 10,000 full-time team members
 4 offices located in Michigan, North Carolina, Ohio and Arizona
 Largest 50-stat...
3
For the fourth consecutive year, J.D. Power
ranks Quicken Loans
“HIGHEST IN CUSTOMER SATISFACTION FOR PRIMARY LOAN
ORIGI...
4
 A principle-based , “anti-bureaucratic” culture, which
simply means we have a flat structure without hierarchy
 Our c...
5
 We set realistic expectations upfront with clients
 We provide a checklist of documents needed
 We provide proactive...
6
 We will provide your employees with the highest
quality mortgage product that fits their personal
goals and needs
 Ou...
7
 Dedicated toll-free number for your employees
 Personalized service with specific mention of your company
 A trusted...
8
 VIP Web Page
 Exclusive Employee
Communication-via direct
mail
 Co-branded web page
 Banner Ads
 Get current marke...
9
MyQL.com is a user-friendly, intuitive portal that
allows clients to:
 Easily walk through each step of the online mort...
10 Quicken Loans Proprietary and Confidential
11
Quicken Loans becomes the first mortgage provider to
create a mobile tool that guides clients from their initial
applic...
12 Quicken Loans Proprietary and Confidential
13
Follow Quicken Loans on all of the social
media outlets!
Quicken Loans Proprietary and Confidential
14 Quicken Loans Proprietary and Confidential
15 Quicken Loans Proprietary and Confidential
16
IAML Services, Inc. is a full service provider of member/employee benefits
solutions, focusing primarily on voluntary b...
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Quicken Loans Mortgage Insiders Program

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Quicken Loans Mortgage Insiders Program

  1. 1. 1 Quicken Loans Proprietary and Confidential Mortgage Insiders Program
  2. 2. 2  Over 10,000 full-time team members  4 offices located in Michigan, North Carolina, Ohio and Arizona  Largest 50-state centralized FHA direct underwriter  Ranked # 3 Retail Lender  We make it happen – we funded over $83B in 2013 Quicken Loans Proprietary and Confidential
  3. 3. 3 For the fourth consecutive year, J.D. Power ranks Quicken Loans “HIGHEST IN CUSTOMER SATISFACTION FOR PRIMARY LOAN ORIGINATION” Ranked among Fortune Magazine’s top 30 “100 BEST COMPANIES TO WORK FOR” in America, ranked #10 for 2012 Ranked #1 “BEST PLACES TO WORK IN IT” four years in a row, and among Top 15 for eight years running by Computer World Magazine Ranked as the nations #1 employer on WORKPLACE DYNAMIC’S 2013 NATIONAL TOP WORKPLACE LIST, a benchmark study of more than 870 companies based solely on feedback gathered through an employee survey Quicken Loans Proprietary and Confidential
  4. 4. 4  A principle-based , “anti-bureaucratic” culture, which simply means we have a flat structure without hierarchy  Our client- focused culture ignites passion, accelerates results, and leads clients to the right decision with certainty  Highly Focused on “ISMs”  Always raising our level of awareness  It’s not about who is right, it’s about what is right  Responding with a sense of urgency is the ante to play  Every client. Every time. No exceptions. No excuses.  You’ll see it when you believe it Quicken Loans Proprietary and Confidential
  5. 5. 5  We set realistic expectations upfront with clients  We provide a checklist of documents needed  We provide proactive updates throughout the process  Our transferee satisfaction is an astonishing 95%  We close many of our loans in 30 days or less Quicken Loans Proprietary and Confidential Closings done in your home or office.
  6. 6. 6  We will provide your employees with the highest quality mortgage product that fits their personal goals and needs  Our Financial Wellness Program will help increase employee satisfaction and retention  We will work with you, our partner, to create the appropriate marketing strategies with the flexibility to make changes along the way Quicken Loans Proprietary and Confidential
  7. 7. 7  Dedicated toll-free number for your employees  Personalized service with specific mention of your company  A trusted source for expert mortgage advice, and education  Co-branded web landing pages, banner ads, direct mail and many other customized marketing tools  Financial incentive for your employees - $500 cash-back at closing Quicken Loans Proprietary and Confidential
  8. 8. 8  VIP Web Page  Exclusive Employee Communication-via direct mail  Co-branded web page  Banner Ads  Get current market information from our monthly newsletter Quicken Loans Proprietary and Confidential
  9. 9. 9 MyQL.com is a user-friendly, intuitive portal that allows clients to:  Easily walk through each step of the online mortgage process  Proactively follow along the mortgage process  Manage their mortgage online 24/7  Upload documents  View their loan team’s contact information  E-sign loan documents Quicken Loans Proprietary and Confidential
  10. 10. 10 Quicken Loans Proprietary and Confidential
  11. 11. 11 Quicken Loans becomes the first mortgage provider to create a mobile tool that guides clients from their initial application to the closing table. Quicken Loans Proprietary and Confidential
  12. 12. 12 Quicken Loans Proprietary and Confidential
  13. 13. 13 Follow Quicken Loans on all of the social media outlets! Quicken Loans Proprietary and Confidential
  14. 14. 14 Quicken Loans Proprietary and Confidential
  15. 15. 15 Quicken Loans Proprietary and Confidential
  16. 16. 16 IAML Services, Inc. is a full service provider of member/employee benefits solutions, focusing primarily on voluntary benefits. By partnering with many of the nation’s top service and product providers, IAML Services can help employers lower their member benefit costs and administrative demands while providing a "best- in-class" member benefits portfolio for their members. A few of our partnerships include: IAML Services, Inc. is an affiliate of the Institute for Applied Management & Law, Inc. (IAML). For the past 30+ years, IAML has been the leading provider of state-of-the-art public and in-house training and certificate programs in Employment and Benefits Law, and HR Management. In addition, IAML offers AudioPro Teleconferences, Extensive E-Learning and DVD Programs. IAML Services, Inc. is an extension of IAML’s commitment to provide the best possible programs, products and services to our valued clientele. As a special incentive, IAML will extend 20% discounts on all of IAML’s offerings as long as the TRUECar Employee Car Buying Program is being offered to your employees. IAML Services, Inc. 450 Newport Center Dr., Suite 390 Newport Beach, CA 92660 (949) 760-1700 Please contact: Quicken Loans Proprietary and Confidential

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