Education Innovation Insights: Industry-insider Perspectives


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Over the last 18 months, leaders of the Huron Education Innovation solution have talked with some of the leading scholars and thinkers who are reinventing higher education. Among the guests have been Jason Lane, William Massy, Patti Peterson, and Philip Altbach. This piece ties together and summarizes the topics and emergent themes, including: an elite online-only university now in development, a virtual foreign-exchange program, and how globalization and technology challenge higher education business models while creating new opportunities.

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Education Innovation Insights: Industry-insider Perspectives

  1. 1. EDUCATION INNOVATION Takeaways from Insights Huron Education’s Podcast Series
  2. 2. Contents EDUCATION INNOVATION INSIGHTS A Huron Education SeriesGlobal Education with Philip Altbach Technological Efficiency with Dr. William MassyImmense growth ahead in global college attendance Increasing academic quality and productivityGlobal Rankings with Phil Baty Minerva Project with Ben NelsonGlobal university rankings and the implications for higher education A radically new online-only elite universityHBCU Adaptation with Dr. Roy Beasley Defining Strategy with Dr. Patti PetersonHBCUs and the opportunities and threats emerging from Values-based global engagementdisruptive innovation Emphasizing Strengths with Dr. Jamil SalmiGlobalization Opportunities with Dr. Dina Dommett Demonstrating calculated and entrepreneurial decision-makingGlobalization with innovative academic programs and outreach New Perspective with Dr. Donna ScarboroCultural Literacy with Shamil Idriss Globalization will eventually change every university functionAdopting a virtual foreign exchange program to enhance globalengagement Charting Trends with Ben Wildavsky Globalization and technology increase opportunitiesOnline Strategy with Carol Lancaster and challenge business modelsCreating an online strategy at Georgetown University Looking Back at 2012Assessing Opportunity with Dr. Jason E. LaneSuccessful branch campuses and the online education revolution Looking Ahead Contents Bios Insights
  3. 3. Global Education EDUCATION INNOVATION INSIGHTS A Huron Education Series Immense growth ahead in global college attendance with Philip Altbach The Takeaways FULL BIOPhilip Altbach is director forInternational Higher Education at 1 I n the next 20 years, India and China will show the most growth in education. 2Boston College and chairperson ofthe International Advisory Council of L ack of governance is hampering India’sthe Graduate School of Education at effort to improve quality in higher education. 3the Shanghai Jiao Tong University. S alaries in developing economies are too low to entice doctorates to return to their home countries. Twenty-three percent of the Chinese population is college educated, and the national goal is 40 percent in the next 20 years. Quality of higher education in India is low because of lack of oversight and spending. Globally, doctoral education is still under capacity, and salaries in developing countries are too low to build a field of doctorates. Contents Bios Insights
  4. 4. Global Rankings EDUCATION INNOVATION INSIGHTS A Huron Education Series Global university rankings and the implications for higher education with Phil Baty The Takeaways FULL BIOPhil Baty is editor of the TimesHigher Education (THE) WorldUniversity Rankings and editor at 1 D eclining resources are hurting American and British universities in the rankings, while Asian universities are ascendant.large of Times Higher Education. 2 sian universities are rising, A but there may be a ceiling. 3 R ankings are imperfect but important for comparing progress and setting benchmarks. Rising scores in Asia indicate wider availability of quality higher education, while declining funding in American and UK universities could affect their competitive edge. With national policies for increased funding and faculty recruitment, China, Singapore, and Hong Kong made notable gains, though barriers to free inquiry could limit innovation. Rankings are controversial but useful for generating peer sets and benchmarking. Contents Bios Insights
  5. 5. HBCU Adaptation EDUCATION INNOVATION INSIGHTS A Huron Education Series HBCUs and the opportunities and threats emerging from disruptive innovation with Dr. Roy Beasley The Takeaways FULL BIODr. Roy Beasley is director ofHoward Online, an initiative todevelop high-quality programs for 1 D isruptive innovation threatens HBCUs, like all universities, but is also an opportunity to fundamentally improve learning.non-traditional students. He is alsothe principal investigator for theHoward Digital Learning Lab. 2 N ew learning technologies present opportunities for HBCUs to have greater outreach than ever before. 3 E lite HBCUs can use online education to reach out to non-traditional students. MOOCs, flipped classrooms, and other technologies present opportunities that HBCUs must embrace; failure to do so could be catastrophic. Howard University hopes to turn participation in MOOCs into a revenue stream and to develop programs catering to non-traditional students. HBCUs should take the lead in determining how best to reach underserved and non-traditional students with online opportunities. Contents Bios Insights
  6. 6. Globalization Opportunities EDUCATION INNOVATION INSIGHTS A Huron Education Series Globalization with innovative academic programs and outreach with Dr. Dina Dommett The Takeaways FULL BIODr. Dina Dommett is executivedirector, leadership programmes 1 he recent wave of globalization has created new T possibilities for global education. 2(EMBA Sloan) at the LondonBusiness School. She is formerly I n developing new programs and differentiatingthe associate dean for programmes themselves, universities should start with “whatin the department of management they are good at.” 3at the London School of Economicsand Political Science. A truly global institution engages with partners for a meaningful exchange of resources. Like many universities, the London School of Economics (LSE) is looking for new ways to prepare students as global citizens. By leveraging the insights of globally oriented faculty, recruiting globally curious students, and creating a small number of strategic partnerships with universities, LSE is able to offer a uniquely global experience. This approach stretches LSE’s resources and influence. Contents Bios Insights
  7. 7. Cultural Literacy EDUCATION INNOVATION INSIGHTS A Huron Education Series Adopting a virtual foreign exchange program to enhance global engagement with Shamil Idriss The Takeaways FULL BIOShamil Idriss is CEO of Soliya,a cross-cultural virtual exchange 1 hen integrated purposefully into curriculum, W virtual exchange results in impactful learning. 2program. He was previouslyexecutive director of the Alliance irtual exchange offers a genuine global experience Vof Civilizations Media Fund, which that employers value. 3merged with Soliya in 2009. T he scalability of virtual exchange gives it the potential to be a powerful agent of change. Technology-enabled exchange programs not only enhance the classroom experience and learning outcomes, but also improve the number and diversity of international exchange participants. As experimentation moves from the classroom to become an integrated component of institutional strategies for global engagement, we will see the wide-reaching benefits of scale. For university communities, there is an opportunity to engage in meaningful exchange in a cost-effective, scalable manner. Contents Bios Insights
  8. 8. Online Strategy EDUCATION INNOVATION INSIGHTS A Huron Education Series Creating an online strategy at Georgetown University with Carol Lancaster The Takeaways FULL BIOCarol Lancaster is the dean ofthe School of Foreign Service at 1 echnologically enhanced learning provides pedagogical T opportunities for education and global engagement. 2Georgetown University and vicechair of the Joint Advisory Board of he role of technology for certain types of learning Tthe Georgetown School of Foreign and assessment is still emerging. 3Service campus in Qatar. T his is the beginning of a period of experimentation and opportunity. While MOOCs have captured academia’s imagination, Georgetown is exploring learning analytics, new global partnerships, and new delivery methods to enhance the classroom experience, global engagement, and brand awareness. All new courses and programs, regardless of format, are created with clear learning outcomes and assessment strategies in mind. Universities have many options to consider among rapidly evolving technologies, but in a fast-paced market, universities must move quickly to experimentation. Contents Bios Insights
  9. 9. Assessing Opportunity EDUCATION INNOVATION INSIGHTS A Huron Education Series Successful branch campuses and the online education revolution with Dr. Jason E. Lane The Takeaways FULL BIODr. Jason E. Lane is director ofeducational studies and senior fellow 1 B ranch campus decisions require leading with values and a real discussion about purpose. 2at the Nelson A. Rockefeller Instituteof Government, the public policy networked model creates value and increases Athink tank of the State University educational opportunities. 3of New York (SUNY). O nline education is starting to change how people think about higher education, but the greatest changes are yet to come. When Western institutions consider opening branches abroad, they need to recognize when program principles may conflict with a host country’s values and what mechanisms exist to address misalignment. Successful branch campus models maintain movement, cooperation, and educational opportunities across locations rather than use a hub-and-spoke approach. As online pedagogy evolves to offer degree programs, higher education and how it operates may be revolutionized. Contents Bios Insights
  10. 10. Technological Efficiency EDUCATION INNOVATION INSIGHTS A Huron Education Series Increasing academic quality and productivity with Dr. William Massy The Takeaways FULL BIODr. William Massy is ownerand founder of the Jackson Hole 1 lthough the marketplace is noisy, online technology A continues to get better and more affordable. 2Higher Education Group, Inc. andan emeritus professor of higher raditional universities can learn from for-profit Teducation at Stanford University. higher education, especially regarding cost effectiveness and effective utilization of faculty. 3 A dvancements in quality management and productivity evaluation will shatter the “sage on the stage” stereotype. Used well, technology improves learning and makes courses more efficient. Integrating technology strategically allows faculty to perform at their highest and best use. Course designers benefit from conducting audits of quality measurements, such as curriculum objectives, and mapping content. By tying those measurements to teaching methods and student performance assessments, institutions can improve performance and quality. Contents Bios Insights
  11. 11. Minerva Project EDUCATION INNOVATION INSIGHTS A Huron Education Series A radically new online-only elite university with Ben Nelson The Takeaways FULL BIOBen Nelson is chairman and CEO atThe Minerva Project and the former 1 M inerva seeks to be the first elite American university to be formed in more than a century. 2CEO of Snapfish. He was previouslypresident and CEO of Community I nnovations in educational technology areVentures and has helped launch changing what should be taught on campus. 3several national ventures with C apital markets are driving innovation inlarge and emerging companies. higher education. Minerva aims to rival any of the best universities in the world in terms of the quality of education, but will provide a radically different experience than that of a traditional elite institution. In the Minerva model, students around the world build broad analytic, communication, and creative skills. Subject knowledge will be acquired prior to matriculating through Massive Open Online Courses (MOOCs), which makes “knowledge only” courses more cost-effective than traditional classes, with equal or superior outcomes. Contents Bios Insights
  12. 12. Defining Strategy EDUCATION INNOVATION INSIGHTS A Huron Education Series Values-based global engagement with Dr. Patti Peterson The Takeaways FULL BIODr. Patti Peterson is presidentialadvisor for global initiatives at the 1 hen developing a global education strategy, W start with core values and principles. 2American Council on Education. Sheis the former executive director of the E ngage university stakeholders through focusCouncil for International Exchange of and dedicated leadership. 3Scholars and former president of Wells E xecute global plans at a thoughtful,College and St. Lawrence University. deliberate pace. Before starting a global education effort, universities should understand their mission and institutional identity, then determine how they can engage with others internationally. Some universities integrate global engagement with strategic planning, while others continue to act opportunistically. The complexity of global engagement makes it important to define success and put effective measurement tools in place early. Contents Bios Insights
  13. 13. Emphasizing Strengths EDUCATION INNOVATION INSIGHTS A Huron Education Series Demonstrating calculated and entrepreneurial decision-making with Dr. Jamil Salmi The Takeaways FULL BIODr. Jamil Salmi is a Moroccaneducation economist and author.He recently retired as director of 1 C oncentration of talent, abundant resources, and appropriate governance distinguish world-class universities.the World Bank tertiary educationprogram. 2 S uccess in global education requires taking calculated risks and understanding institutional strengths. 3 U niversities do not operate in a vacuum, and the educational ecosystem is only widening. Leadership must drive the university by promoting a culture of excellence. Savvy universities are creating a virtuous circle by identifying and leveraging their unique strengths and capabilities, making calculated but entrepreneurial decisions, and aligning success factors. Educational ecosystems are increasingly transnational; universities must establish strong foundations and align objectives with national goals but think globally as well. Contents Bios Insights
  14. 14. New Perspective EDUCATION INNOVATION INSIGHTS A Huron Education Series Globalization will eventually change every university function with Dr. Donna Scarboro The Takeaways FULL BIODr. Donna Scarboro is associateprovost for international programs 1 G lobalization is unavoidable and puts different pressures on existing organizational structures. 2at George Washington University,chairs GW’s International Strategic G lobal engagement requires strategic prioritizationPlanning Council, and is president and the evaluation of opportunity costs. 3of the Association of International E ffective leadership and management of globalEducation Administrators. programs requires new capabilities and roles. Today, the challenge for universities is to find organizational models that maximize the benefits of globalization without disturbing the preferred balance of centralized operations and autonomy. Universities must think about resource allocation and articulate their strategic focus to help drive decision-making. Most successful institutions create new management structures that integrate individuals across units in multiple aspects of global engagement. Contents Bios Insights
  15. 15. Charting Trends EDUCATION INNOVATION INSIGHTS A Huron Education Series Globalization and technology increase opportunities and challenge business models with Ben Wildavsky The Takeaways FULL BIOBen Wildavsky is a journalist, seniorscholar in research and policy at 1 G lobalization creates a greater number and variety of learning opportunities for students. 2the Kauffman Foundation, and guestscholar at the Brookings Institution. echnology is radically altering students’ T interactions with universities and one another. 3 G lobalization is changing research universities in interesting ways. Greater student mobility and new international university branches have increased educational options. Disruptive education ventures and innovative universities will continue to push the field for new ways to cater to both traditional and non-traditional students. Some research universities are looking to focus just on where they perform best, while teaching universities may start to “unbundle” functions such as credentialing and testing to cut costs. Contents Bios Insights
  16. 16. Looking back at 2012 EDUCATION INNOVATION INSIGHTS A Huron Education SeriesOnline platforms such as Massive Open Online Courses made a big impacton leaders in higher education in 2012. Institutions began to invest moreheavily and explore strategic partnerships to foster online global learning.n OOCs and other online class platforms captured M n Institutions began to ask questions about how the imagination of higher ed leaders. More than to deal with disruption. two dozen universities signed on and others n nstitutions began to make significant investments I urgently began discussions of their strategies. in learning and teaching.n he growth of the population of traditional-age T n Institutions are investing in a small number of college students continued to slow. strategic partnerships and alliances with clearn evenue sources of traditional universities grew R measures of success. slowly, if at all: tuition, state appropriations, gifts, endowment gains, federal grants. Contents Bios Insights
  17. 17. Looking Ahead EDUCATION INNOVATION INSIGHTS A Huron Education SeriesIn the coming year, interest in online global engagement will continue togrow as universities ramp up efforts to explore new market opportunities.n xpect institutional leadership to focus on strategic E n n order to establish strategic vision and priorities I positioning to navigate the shifting dynamics of for technology-enhanced learning, institutions will globalization, competition, and technology. have to address the related challenges of faculty incentives and support.n ook for institutions to create new stakeholder L processes to socialize issues. n niversities will find new and interesting ways to U capture share in the life-long learning market.n niversities will identify new programs to create U alternative sources of revenue while protecting n ines of demarcation between traditional and L their brands. non-traditional students, and residential and online students, will continue to blur.n ook for some institutions to position themselves L as leading content providers. n niversities will create new organizational and U governance models to introduce and enable technology-enhanced experiences. Contents Bios Insights
  18. 18. Bios EDUCATION INNOVATION INSIGHTS A Huron Education SeriesPhilip Altbach In addition to his role as director of the Center for International Shamil Idriss is the CEO of Soliya, a cross-cultural virtual exchangeHigher Education at Boston College, Philip Altbach is the author of several books program. Mr. Idriss served as executive director of the Alliance of Civilizationson international higher education, most recently World Class Worldwide: Media Fund, which merged with Soliya in 2009. In 2005 he was appointed byTransforming Research Universities in Asia and Latin America. He is chairperson UN Secretary-General Kofi Annan as deputy director of the Alliance of Civilizations.of the International Advisory Council of the Graduate School of Education at the He also served on the steering committee of the World Economic Forum’s CouncilShanghai Jiao Tong University, and is a guest professor at the Institute of Higher of 100 Leaders and as COO of Search for Common Ground, a global conflictEducation at Peking University. resolution organization.Phil Baty is the editor of Times Higher Education Rankings and editor at large Carol Lancaster is the dean of the School of Foreign Service at Georgetownof Times Higher Education. Mr. Baty has been with the magazine since 1996, as University. She is a professor, scholar, and practitioner of international politics,reporter, chief reporter, news editor, and deputy editor. He was named among the having served in government for thirteen years including as Deputy Assistanttop 15 “most influential in education” in 2012 by The Australian newspaper. Secretary of State for Africa and Deputy Administrator USAID. Dean Lancaster isMr. Baty is a regular speaker at international conferences and writes regularly vice chair of the Joint Advisory Board of the Georgetown School of Foreign Serviceon global higher education for leading newspapers. campus in Qatar.Dr. Roy Beasley is director of Howard Online, an initiative to develop a Dr. Jason E. Lane is director of educational studies and senior fellow at thebroad array of high-quality online and blended degree and certificate programs for Nelson A. Rockefeller Institute of Government, the public policy think tank of thenon-traditional students. He is also the principal investigator for the Howard Digital State University of New York (SUNY). He is also an assistant professor ofLearning Lab and has written extensively on the role of HBCUs and their need to educational administration and policy studies and a senior researcher with thedevelop more online offerings. Institute for Global Education Policy Studies at the University at Albany, SUNY, where he co-directs the Cross-Border Education Research Team (C-BERT).Dr. Dina Dommett has moved across international borders throughout hercareer and between business and academe. She is executive director, leadership (continued on next page)programmes (EMBA Sloan) at the London Business School. She is formerly theassociate dean for programmes in the department of management at the LondonSchool of Economics and Political Science. Contents Bios Insights
  19. 19. Bios EDUCATION INNOVATION INSIGHTS A Huron Education SeriesDr. William Massy is owner and founder of the Jackson Hole Higher Council for International Education Exchange and the National Research University,Education Group, Inc. He is an emeritus professor of higher education at Stanford Higher School of Economics, Russia.University, where he founded the Stanford Institute for Higher Education Research.From 1996 to 2002 Dr. Massy directed the National Center for Postsecondary Dr. Jamil Salmi is a Moroccan education economist and author. He recently retired as director of the World Bank tertiary education program. Dr. SalmiImprovement’s project on educational quality and productivity. He is the author has provided policy advice on tertiary education reform to the governments ofor co-author of several books, including Honoring the Trust: Quality and Cost more than 60 countries around the world. He recently wrote The Challenge ofContainment in Higher Education (2003), and Remaking the American University: Establishing World-Class Universities (published by the World Bank). Dr. Salmi isMarket-Smart and Mission-Centered (2005). a member of the Governing Board of the International Institute for EducationalBen Nelson is chairman and CEO at The Minerva Project and the former CEO Planning and the International Advisory Network of the UK Leadership Foundationof Snapfish. He spent more than 10 years there, seeing the company through for Higher Education.from an idea to the world’s largest personal publishing service. Prior to Snapfish,Mr. Nelson was president and CEO of Community Ventures and, as a consultant, Dr. Donna Scarboro is associate provost for international programs at George Washington University. She has served in various administrative roleshelped launch several ventures within both large and emerging companies – since 1996. She chairs GW’s International Strategic Planning Council with theincluding the launches of Disney Regional Entertainment for The Walt Disney charge of strategic enhancement of GW’s operations and academic offerings andCompany in Asia, mergers acquisition advisory work in the telecommunications is president of the Association of International Education, and the growth plan for CDNow in the first months after its founding.Dr. Patti Peterson is presidential advisor for Global Initiatives at the Ben Wildavsky is a senior scholar in Research and Policy at the Kauffman Foundation and a guest scholar at the Brookings Institution. He is the author mostAmerican Council on Education. Recently she served as senior associate at the recently of The Great Brain Race: How Global Universities Are Reshaping theInstitute for Higher Education Policy. She was executive director of the Council World. He also co-edited Reinventing Higher Education: The Promise of Innovation.for International Exchange of Scholars and vice president of the Institute of Mr. Wildavsky spent 18 years specializing in education and public policy at U.S.International Education from 1997-2007. She held presidencies at Wells College News World Report, National Journal, and other publications.and St. Lawrence University from 1980-1996. Her board memberships include the Contents Bios Insights
  20. 20. Huron Education EDUCATION INNOVATION INSIGHTS A Huron Education SeriesA framework for asking the right questions Institutional Strategy n hat is our vision for online W education and use of web-Huron Education understands the opportunities, challenges, enhanced technologies?and risks facing higher education today. We understand n ow can learning technology H enhance our brand?the need for new revenue streams and non-negotiablecommitment to quality and brand consonance. Implementation Design n hat initiatives will help us WWe believe the current openness to innovation – as evidenced by changes achieve our goals?already taking place – is the beginning of an accelerating trend toward n o we have the appropriate Dtransformative change. There is no one size fits all prescription. Institutional resources and capabilities in place?stakeholders need a framework to consider many questions, beginning withquestions with strategic, implementation, and operational implications. Operational Support n o our policies support DHuron’s expertise is built upon our comprehensive understanding of higher educational innovation?education institutions. We have hundreds of professionals who have experience n o we have the right data Dacross all aspects of higher education. Our higher education practice has served to evaluate initiatives?senior executives and board members at more than 95 of the nation’s top Before setting a course for the future, institutions need100 research universities and 52 of the top 100 global universities, assisting to consider questions within a framework to establish and ultimately achieve mission-consistent goals thatthem with their most important issues. use innovative strategies – Massive Open Online Courses (MOOCs), learning analytics, new partnerships, and business models – as a means, not an end. Contents Bios Insights
  21. 21. Huron Education EDUCATION INNOVATION INSIGHTS A Huron Education SeriesEducation Innovation InsightsTo get more insights on how institutions are addressing disruptive innovationand exploring new market opportunities, please contact our experts: Edwin Eisendrath 312-880-0414 Edwin Eisendrath leads Huron’s Global Education Advisory Services solution. He has led strategy engagements for universities and foundations in the U.S., Middle East, UK, and Australia. Edwin has more than 30 years of professional experience in public service and education. In the government and the private sector, he has worked at the crossroads of innovation and implementation. James DeVaney 202-585-6817 James DeVaney is a Director within Huron’s Global Education Advisory Services solution where he has developed strategies and enhanced performance for more than 40 universities in the U.S.Connect to the full and more than 15 countries across the Middle East, North Africa, and Australia. James focuses in Podcast Series the areas of education innovation and global engagement and has led strategy and operational improvement engagements for established research universities, start-up institutions, and international branch campuses. Contents Bios Insights