If you haven’t already downloaded
the app – download it from the app
into your search
bar to download.
You will see the app pop up.
With the blue X – download that app.
If you have previously
downloaded the app
but deleted it, it will
more than likely show
If this if the first time
you’ve download it, it
will probably say
(like shown on the left)
…Or, if you exit the App Store,
you will see the icon on your
Click on this icon to sign in.
It will then ask you to sign in.
Sign in the same way you would on your computer and/or at the kiosk
Although you can use your ID# as your password at the kiosk, you
cannot use it on the website or the app
You will then see this page once
you’re signed in.
Once the app is open, click the
3 bars in the top left hand corner
OR slide your finger from the left slide of the screen.
The left side will then slide to the right.
Select “Credentials” to view the status of
After you select “Credentials”, scroll down to
the credential that is outstanding.
In this case, it is the ‘Proof of Employer General Liability Coverage
• A yellow dot means
the credential is
• A red dot means the
credential is expired.
Once you click the Outstanding OR Expiring
Credential, it will take you to the Credential
From this point, you
will want to click the
button in order to
After you click “Upload Credential”, it
will take you to this page to ‘Agree’ or
You will need to click
This is just you
consenting us to process
If you do not click ‘Agree’,
then you will not be able
to upload a Credential on
From here, it is asking you if you would like to
take a picture of the document or upload a
photo you have already taken from your
In this case, I am
wanting to upload a
photo from my gallery
From here, click the album that
your photo is in.
After the photo is selected, it will show up here.
After you see the correct photo, click ‘Upload”
It will then start Uploading at the bottom.
When the line at the bottom has
…It will then give you this message.
Your credential is now in the queue and due
to be processed!