Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Information Management Strategy 2011

An Information Management Strategy Guide - How to combine Strategic Management and Management of Information. Guide developed with FI's in Switzerland.

  • Be the first to comment

Information Management Strategy 2011

  1. 1. IT Governance Africa 2011 y - eg at al tr ci t S an en Fin em o r a g y) f s a n nl o n M t o ti tion (no titu a e Ins rm uid fo G In A 1Dienstag, 22. November 11
  2. 2. CONTENT 1 1 2 0 • Motivation ri ch • Challenges Z ü g , • Terms & Glossary lt in su n Strategic Management • Information Management o & C • Model b er ha ild • Further developments W © 2 IT Governance Africa 2011 © Wildhaber Consulting, Zürich 2011Dienstag, 22. November 11
  3. 3. BACKGROUND 1 1 2 0 • In 2009, a group of experts from severalhfinancial institutions r decided to write a guide about the topicic of „Strategic Z ü Information Management“ , g t in • The group‘s chairman was Dr. lBruno Wildhaber, who nsu o delivered the necessary structure and expert support C • In 2011; the guide was b erpublished in Switzerland, supported by the following dh a financial institutions: il W © 3 IT Governance Africa 2011 © Wildhaber Consulting, Zürich 2011Dienstag, 22. November 11
  4. 4. DATA CHAOS: IMPLICATIONS 1 1 2 0 ri ch Z ü g , lt in nsu C o b er ha i ld W © Quelle: AIIM Whitepaper 2011: Capitalizing on Content: A Compelling ROI for Change 4 IT Governance Africa 2011 © Wildhaber Consulting, Zürich 2011Dienstag, 22. November 11
  5. 5. MOTIVATION 1 1 • 2 0 Data deluge is a fact: The amount of data stored explode, however, the deletion of data is hardly possible because oversight is lacking. ch ri increases with cloud computing • Z ü Data stovepipes contaminate your information quality: This g , in • Where is my data kept? Basically, this is used to be one of the most important controls lt around data privacy and data governance - and today? • nsu and unreliable, because of the The search for information becomes expensive C o stovepipes and the unknown storage locations. • b er Compliance requirements cannot be met: The organisation loses control and is forced into unknown risk positions. ha • ild Employees, customers and stakeholders don‘t trust our information base „Google is better“ W • Discovery“. © Cost will explode because of the expensive search and data retrieval operations, e.g. „e- 5 IT Governance Africa 2011 © Wildhaber Consulting, Zürich 2011Dienstag, 22. November 11
  6. 6. GOALS 1 1 2 0 • Combine Strategic Managementch üri Z with the worlds of Information , ng lti su • Build management awareness n C o er around theaproduction factor b h ild information. W © 6 IT Governance Africa 2011 © Wildhaber Consulting, Zürich 2011Dienstag, 22. November 11
  7. 7. INFORMATION 1 0 1 & 2 ri ch Z ü MANAGEMENT g , lt in nsu C o = b er ha INFORMATION MANAGEMENT i ld W © 7 IT Governance Africa 2011 © Wildhaber Consulting, Zürich 2011Dienstag, 22. November 11
  8. 8. WHAT IS MANAGEMENT? 1 1 agressive Performance 2 0 ri ch Z ü Cost driven g , Bottom line oriented lt in nsu Cost C o Value b er ha i ld Compliance driven Assurance driven W © defensive Conformance 8 IT Governance Africa 2011 © Wildhaber Consulting, Zürich 2011Dienstag, 22. November 11
  9. 9. STRATEGIC MANAGEMENT DELIVERED How are we initiating our 1 1 How are we positioning the SM? 2 0 company against our stakeholders? ch How are strategic How do companies position ri Initiatives initiated? themselves against its ü stakeholders? Initiation , Z Positioning ing ult n s Performance ReflexionSM C o Measurement b er h aChange Value add ild How are strategic initiatives How do companies organise their value add? W implemented? © How are we going to Formation change the company? How are we going to add value? Source: Müller-Stewens/Lechner (edited) 9 IT Governance Africa 2011 © Wildhaber Consulting, Zürich 2011Dienstag, 22. November 11
  10. 10. THE WORLD OF INFORMATION (IM) 1 1 2 0 ch Knowledge üri Knowledge Management , Z Information ing Information Management lt su Records Management o n Electronic Content Management C er Data b Document Management ha ild Archiving W © 10 IT Governance Africa 2011 © Wildhaber Consulting, Zürich 2011Dienstag, 22. November 11
  11. 11. THE INFORMATION HIGHWAY 1 1 2 0 Data Management Layer Capture ri ch Store Access Z ü Capture g , Store lt in internal su n Data external Workflow structure o C Highway unstructured Classify Search Deliver er manual automatic a b h ild Delete Generate Archive W © Security / Quality Management Layer 11 IT Governance Africa 2011 © Wildhaber Consulting, Zürich 2011Dienstag, 22. November 11
  12. 12. HOW TO BUILD THE IM - STRATEGY 1 1 Pre Phase: 1st cut analysis 2 0 ri ch ü 1. 2. 3. Vision & Orientation , Z Analysis Strategy ‣ ing Stakeholder ‣ lt Vision ‣ ‣ Market Describe strategic options ‣ Model ‣ su ‣ Processes Draft positioning ‣ n Strategic Positioning ‣ ‣ Data storage Identify initiatives ‣ ‣ Budget ‣ C o Stakeholder Awareness ‣ ‣ Success Factors Define goals er Challenges a b h ild 4. 5. Blueprint & Roadmap Implementation & Change Management ‣ W ‣ Products Product Management ‣ ‣ © ‣ Technology ‣ Investments Marketing Project Plan ‣Organisation ‣Build ‣Partners ‣Change Management 12 IT Governance Africa 2011 © Wildhaber Consulting, Zürich 2011Dienstag, 22. November 11
  13. 13. IM -STRATEGY OVERVIEW 1 1 agressive Performance 2 0 ch 3 ! üri Cost driven , Z Bottom line oriented ing lt nsu 1 Cost C o Value b er 4 ha i ld Compliance driven Assurance driven Services W © 2 1⃣ = Electronic Customer File 2⃣ = E-Mail Archive 3⃣ = Harmonization of CRM Systems defensive Conformance 4⃣ = DMS Implementation for core processes 13 IT Governance Africa 2011 © Wildhaber Consulting, Zürich 2011Dienstag, 22. November 11
  14. 14. VALUE OF THE IM-STRATEGY 1 1 2 0 • Management understands the value of information and its impact on the enterprise ri ch strategy ü Z Reduced TCO for information g, • lt in • Easy reuse of information n su C o • Risk reduction b er ha ild • Trust my own organisation to deliver the right, correct and W integer information in time © 14 IT Governance Africa 2011 © Wildhaber Consulting, Zürich 2011Dienstag, 22. November 11
  15. 15. FURTHER DEVELOPMENT 1 1 2 0 • The strategy guide is currently used by the pilot users and developers ri ch ü Z • g , Actually writing an IM-Framework for a large Re-Insurance company lt in • Feedback to be expected Q1u s 2012 o n C er • English version planned Q1 2012 b ha implementation TBD • Further steps, especially ild W © 15 IT Governance Africa 2011 © Wildhaber Consulting, Zürich 2011Dienstag, 22. November 11
  16. 16. THANK YOU! 1 1 2 0 ri ch Z ü POSTFACH 115 g , 8603 SCHWERZENBACH +4144 826 21 21 lt in INFO@WILDHABER.COM su WWW.WILDHABER.COM o n TWITTER: BRWILDHABER C OFFICE: GLATT TOWER, 10. OG er 8301 GLATTZENTRUM a b ld h i W © 16 IT Governance Africa 2011 © Wildhaber Consulting, Zürich 2011Dienstag, 22. November 11

×