Lead Generation - Landing Page HubSpot May2009

HubSpot
HubSpotMarketing at HubSpot
How to Generate Leads on Your Website:
Compelling Offers, Landing Pages and Calls to Action
Agenda
•   Calls to Action for Lead Conversion
•   Compelling Offers
•   Landing Page Layout & Design
•   Let’s Build a Landing Page
•   Quick Case Study
Lead Conversion is Critical Step

                              Target Market
Conversion is where we take
what we have spent time       Website Visitors
and money to get (visitors)
and change it into
something valuable to the               Leads
business (leads).

A cost (website)                   Opportunities
produces a benefit
(leads).
                                       Customers
                                              Customers
The Mindset of the Visitor
•   Why are they there?
•   What do they want?
•   Does it make sense?
•   Does it look easy?
•   Do they trust you?
Place Calls-to-Action on…
•   Website Homepage
•   PPC Ads
•   Email Blast
•   Blog Articles
•   Direct Mail

• Anywhere that you want someone to do
  something…
Call to Action
Call to Action
Call to Action Tips
• Action Oriented & Positive
    • Try “click here” as part of it
•   Simple & Clear
•   Make it Pop
•   Link Both Images and Text
•   Targeted to Audience
Action Oriented & Positive
Simple & Clear
Make It Pop
Link Both Text and Images
Link Both Text and Images
Link Both Text and Images




                  X
        X
Agenda
•   Calls to Action for Lead Conversion
•   Compelling Offers
•   Landing Page Layout & Design
•   Let’s Build a Landing Page
•   Quick Case Study
How to Come up with Compelling Offers
•   WIIFM?
•   Free Trials Work
•   Try a “Kit”
•   Match Offer and Landing Page
•   Test, Test, Test

     What Problem(s) Do You
     Solve for Your Customers?
Is the Offer Compelling? Likely to Convert?
Offer – WIIFM?
Free Trial
Try a “Kit”
Match Offer and Landing Page
Match Offer and Landing Page
Agenda
•   Calls to Action for Lead Conversion
•   Compelling Offers
•   Landing Page Layout & Design
•   Let’s Build a Landing Page
•   Quick Case Study
Landing Page Tips
•   The blink test
•   Go naked
•   Graphics matter
•   Keep it simple
•   Keep it short
•   Mistakes to avoid
The Blink Test
Go Naked
How Naked is up to you…
How Naked is up to you…
Graphics Matter
Keep It Simple
Keep It Short




   32%
 Conversion
How Long Should the Form Be?
                                               Yes, it goes on and on, my friends..




This is the form that
    never ends…




                                                                                      And they’ll continue
                                      Some customer                                    building it forever
                                      started building                                  just because….
                                     it, now knowing
                                     it was too long…




In general, longer forms = less leads!    K.I.S.S. (Short, Stupid.)
Keep It Short




   32%            53%
 Conversion     Conversio
                   n
Above the Fold, Please.

               Where’s the form Geoff?
Don’t Put Form Below the Fold
Don’t – Ask for Really Private Info
Don’t – Use a Clear / Cancel Button
Don’t Distract Your Visitors from the Goal…

                        Navigation is a Distraction, Geoff….
Does it Tell the Visitor What To Do?




Tell Them What to Do   Tell them Again!
Landing Page Best Practices: Quick Check List
• What is the Compelling Educational Offer?
    • Yes: Educational Download: Webinar, ebook, white paper.
      Ask them “What problem are you solving for people?”
    • No: Product information. Contact us. Demo Request.
• What’s the visual? Does it help?
• Is there text describing the free offer?
• Form above the fold?
• Does it use the words to instruct the user to
  complete the form?
• Navigation? Or No Navigation?
• How many form fields?
Agenda
•   Calls to Action for Lead Conversion
•   Compelling Offers
•   Landing Page Layout & Design
•   Let’s Build a Landing Page
•   Quick Case Study
What Will Your Compelling Offer Be?
• White Paper, eBook, Webinar?
• What Problem(s) Do You Solve for Your
  Customers? (Pick one)
• How Do you Help them Solve it? (Pick one)
• Create a White Paper Topic by Starting with:
  “How to (insert verb) (insert adverb) with
  (insert your solution)”
• Everyone have an idea? (write the white
  paper later)
Let’s Build Your Landing Page
• Login to HubSpot
• Website    Landing Pages     Create New
• Walk through the landing page wizard.
Edit Form Fields
Manage Field Properties
Auto-Responder or Redirect
Configure Form Actions
Edit Landing Page
Page Properties for SEO
Where Will You Place Your Calls to Action?
• Social Media
• Blog
• Home Page
Agenda
•   Calls to Action for Lead Conversion
•   Compelling Offers
•   Landing Page Layout & Design
•   Let’s Build a Landing Page
•   Quick Case Study
HubSpot Case Study
•   Ad in Marketing Profs Email
•   Call to Action
•   Offer
•   Landing Page
•   Tracking / Analysis
Offer & Landing Page
Call to Action & Offer
              • 0.2% Click Through
                Rate
              • Includes
                undelivered, blocke
                d, etc.
              • No opportunity to
                use text
              • CPM priced
                appropriately
Tracking & Analytics




PAGE NAME                       PAGE     SUBMISSIONS   CONVERSION RATE
                                VIEWS

Blogging for Business Webinar     3803          2165            56.93%
Tracking & Analytics
• http://www.hubspot.com/marketingprofstoday-may2008/?source=MPT05




    Referrer    Visitors     Leads         Conversion %
    [MPT05]     512                  271          52.93%
Summary Tips
• Eliminate distractions
  • No other calls to action, maybe no navigation
• Show the benefit
  • Image of what they are getting
• Build trust
  • Privacy policy, security if appropriate
• Keep it simple
  • Short form, simple text, pictures
• Test, measure, then test again
The End… (sorta)
Supplemental “How To” Slides
•   Uploading Logo
•   Making Logo Link to their Home Page
•   Hiding Other Pages on Portal
•   Remove other content from home page
•   Inserting Stuff in Footer
•   Template Configuration
•   Tracking Results w/ Marketing Link Builder
•   Uploading the White Paper
Upload Logo/Header Graphic (HARD)
Make Logo Link to Their Home Page
Hide Other Pages (Or Remove from Navigation)
Remove Content from Home Page
In Case They Want to Insert Stuff in Footer




                       http://tinyurl.com/c23y29
Further Template Configuration for Design
1. Settings Template Configuration.
2. Custom.CSS

Two Options:
• Free Version
• $1,000 Version.
Tracking Results: Marketing Link Builder
• Settings    Marketing Link Builder
• OR click “GET URL” on Website      Landing Pages      Get URL
• http://success.hubspot.com/content-library/bid/7721/how-to-
  use-the-marketing-link-builder
Uploading the White Paper (EASY)…
•   Edit Form     Configure Form Actions
•   In Rich Text Box    Click “upload graphic” icon.
•   Choose a document already uploaded or “upload a new one”
•   Enter anchor text for the link to the document.
•   Repeat this process for auto-response email, as well as thank
    you message presented on the screen.
1 of 67

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Lead Generation - Landing Page HubSpot May2009

  • 1. How to Generate Leads on Your Website: Compelling Offers, Landing Pages and Calls to Action
  • 2. Agenda • Calls to Action for Lead Conversion • Compelling Offers • Landing Page Layout & Design • Let’s Build a Landing Page • Quick Case Study
  • 3. Lead Conversion is Critical Step Target Market Conversion is where we take what we have spent time Website Visitors and money to get (visitors) and change it into something valuable to the Leads business (leads). A cost (website) Opportunities produces a benefit (leads). Customers Customers
  • 4. The Mindset of the Visitor • Why are they there? • What do they want? • Does it make sense? • Does it look easy? • Do they trust you?
  • 5. Place Calls-to-Action on… • Website Homepage • PPC Ads • Email Blast • Blog Articles • Direct Mail • Anywhere that you want someone to do something…
  • 8. Call to Action Tips • Action Oriented & Positive • Try “click here” as part of it • Simple & Clear • Make it Pop • Link Both Images and Text • Targeted to Audience
  • 9. Action Oriented & Positive
  • 12. Link Both Text and Images
  • 13. Link Both Text and Images
  • 14. Link Both Text and Images X X
  • 15. Agenda • Calls to Action for Lead Conversion • Compelling Offers • Landing Page Layout & Design • Let’s Build a Landing Page • Quick Case Study
  • 16. How to Come up with Compelling Offers • WIIFM? • Free Trials Work • Try a “Kit” • Match Offer and Landing Page • Test, Test, Test What Problem(s) Do You Solve for Your Customers?
  • 17. Is the Offer Compelling? Likely to Convert?
  • 21. Match Offer and Landing Page
  • 22. Match Offer and Landing Page
  • 23. Agenda • Calls to Action for Lead Conversion • Compelling Offers • Landing Page Layout & Design • Let’s Build a Landing Page • Quick Case Study
  • 24. Landing Page Tips • The blink test • Go naked • Graphics matter • Keep it simple • Keep it short • Mistakes to avoid
  • 27. How Naked is up to you…
  • 28. How Naked is up to you…
  • 31. Keep It Short 32% Conversion
  • 32. How Long Should the Form Be? Yes, it goes on and on, my friends.. This is the form that never ends… And they’ll continue Some customer building it forever started building just because…. it, now knowing it was too long… In general, longer forms = less leads! K.I.S.S. (Short, Stupid.)
  • 33. Keep It Short 32% 53% Conversion Conversio n
  • 34. Above the Fold, Please. Where’s the form Geoff?
  • 35. Don’t Put Form Below the Fold
  • 36. Don’t – Ask for Really Private Info
  • 37. Don’t – Use a Clear / Cancel Button
  • 38. Don’t Distract Your Visitors from the Goal… Navigation is a Distraction, Geoff….
  • 39. Does it Tell the Visitor What To Do? Tell Them What to Do Tell them Again!
  • 40. Landing Page Best Practices: Quick Check List • What is the Compelling Educational Offer? • Yes: Educational Download: Webinar, ebook, white paper. Ask them “What problem are you solving for people?” • No: Product information. Contact us. Demo Request. • What’s the visual? Does it help? • Is there text describing the free offer? • Form above the fold? • Does it use the words to instruct the user to complete the form? • Navigation? Or No Navigation? • How many form fields?
  • 41. Agenda • Calls to Action for Lead Conversion • Compelling Offers • Landing Page Layout & Design • Let’s Build a Landing Page • Quick Case Study
  • 42. What Will Your Compelling Offer Be? • White Paper, eBook, Webinar? • What Problem(s) Do You Solve for Your Customers? (Pick one) • How Do you Help them Solve it? (Pick one) • Create a White Paper Topic by Starting with: “How to (insert verb) (insert adverb) with (insert your solution)” • Everyone have an idea? (write the white paper later)
  • 43. Let’s Build Your Landing Page • Login to HubSpot • Website Landing Pages Create New • Walk through the landing page wizard.
  • 50. Where Will You Place Your Calls to Action? • Social Media • Blog • Home Page
  • 51. Agenda • Calls to Action for Lead Conversion • Compelling Offers • Landing Page Layout & Design • Let’s Build a Landing Page • Quick Case Study
  • 52. HubSpot Case Study • Ad in Marketing Profs Email • Call to Action • Offer • Landing Page • Tracking / Analysis
  • 54. Call to Action & Offer • 0.2% Click Through Rate • Includes undelivered, blocke d, etc. • No opportunity to use text • CPM priced appropriately
  • 55. Tracking & Analytics PAGE NAME PAGE SUBMISSIONS CONVERSION RATE VIEWS Blogging for Business Webinar 3803 2165 56.93%
  • 56. Tracking & Analytics • http://www.hubspot.com/marketingprofstoday-may2008/?source=MPT05 Referrer Visitors Leads Conversion % [MPT05] 512 271 52.93%
  • 57. Summary Tips • Eliminate distractions • No other calls to action, maybe no navigation • Show the benefit • Image of what they are getting • Build trust • Privacy policy, security if appropriate • Keep it simple • Short form, simple text, pictures • Test, measure, then test again
  • 59. Supplemental “How To” Slides • Uploading Logo • Making Logo Link to their Home Page • Hiding Other Pages on Portal • Remove other content from home page • Inserting Stuff in Footer • Template Configuration • Tracking Results w/ Marketing Link Builder • Uploading the White Paper
  • 61. Make Logo Link to Their Home Page
  • 62. Hide Other Pages (Or Remove from Navigation)
  • 63. Remove Content from Home Page
  • 64. In Case They Want to Insert Stuff in Footer http://tinyurl.com/c23y29
  • 65. Further Template Configuration for Design 1. Settings Template Configuration. 2. Custom.CSS Two Options: • Free Version • $1,000 Version.
  • 66. Tracking Results: Marketing Link Builder • Settings Marketing Link Builder • OR click “GET URL” on Website Landing Pages Get URL • http://success.hubspot.com/content-library/bid/7721/how-to- use-the-marketing-link-builder
  • 67. Uploading the White Paper (EASY)… • Edit Form Configure Form Actions • In Rich Text Box Click “upload graphic” icon. • Choose a document already uploaded or “upload a new one” • Enter anchor text for the link to the document. • Repeat this process for auto-response email, as well as thank you message presented on the screen.