Sharing Best Practices
Lori Phillips @LoriLeeByrd
Dominic McDevitt-Parks @Dominic_MP
Wikimedia Chapters Con...
Natural History Museum of LA
Computer History Museum
Oakland Museum of California
City of Riverside
Erie Art M...
Building a self-service model for GLAMs.
Encouraging self-sustainability
in the GLAM community.
cc-by-3.0 Lvova
An idea is born.
cc-by-3.0 Alex Hinojo
GLAM Boot Camp
April 26-28, 2013
Funding and logistics
• Travel funded
• Diverse attendees invited
• Small size
• Structured program
• U.S. National Archiv...
Also enjoy this Wikipedia Hot Wheels car.
Thank you!
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Sharing Best Practices, GLAM-Wiki U.S.: Wikimedia Conference 2014


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Co-presented with Dominic McDevitt-Parks at the Wikimedia Chapters Conference, 2014 in Berlin. Methods for sharing best practices within the Wikimedia community as well as broadly to the cultural sector.

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  • GLAM Consortium created for Sharing best practices. The GLAM-Wiki U.S. Consortium is a user group that was created specifically for the purpose of sharing best practices and other resources. Since we aim to enable Wikipedians to work successfully with cultural institutions and vice versa, our mission is mainly about providing information and skills to both the Wikipedians and cultural professionals which will make that possible.
  • We have a unique problem in the US. We have too *much* interest from museums, libraries, and archives who want to begin Wikipedia partnerships - and not enough Wikipedians to help them. While we do sometimes pro-actively pursue GLAM partnerships, we don’t need to. We have all of these to pursue already.So in 2012, in my role as US GLAM Coordinator for the WMF, I was tasked with solving this problem by creating a self-sustaining model for GLAM-Wiki partnerships....And while we’ve come really far, we’re definitely still working on that.
  • The first step, though, was creating the GLAM: US Portal. The audience for this page wasn’t just Wikipedians, but also GLAM professionals.The need to share best practices with external partners (not just Wikipedians), meant that we needed to present the information in a clear and intuitive way, while still remaining consistent with Wikimedia project norms. The portal was an opportunity to reorganize useful information in a self-service model, so that cultural professionals could help themselves rather than having to have an individual walk them through the process. Within the Portal, the GLAM: Contribute page walks GLAM professionals through the process of considering what project is right for them, as well as finding resources, and connecting them with a Wikipedian.  The GLAM/Connect page has lists of Wikimedians that GLAM professionals can reach out to, including both outreach volunteers and online volunteers.There is also a list of cultural professionals who have already carried out partnerships and are willing to answer questions.
  • One specific example of sharing best practices is the GLAM Bookshelf.It lists powerpoints, handouts, and project plans that the GLAM community has created.One of the first things a cultural professional will want to do is find materials for convincing the rest of their staff that they should start a project. This is a one-stop-shop for these resources.
  • We’re at a point where cultural professionals themselves are becoming highly experienced in Wikimedia partnerships! GLAMs are now helping GLAMs.So we’ve developed a centralized space where GLAM professionals and Wikipedians can come together to discuss ideas, share resources, and generally support one another.It’s called the GLAM-Wiki US Consortium, and it’s a recognized Wikimedia Foundation User Group with an Advisory Board of cultural professionals and Wikipedians, as well as a broader email list. We host a monthly Google Hangout On Air, called a GLAM Out, the first Friday of each month, where you can catch up on all of the latest news and also share your own thoughts and ask questions directly or live on Twitter.Our goal for the future is for the experts in cultural institutions to become a part of the Wikipedia community. Not just be on the sidelines. And the Consortium is helping to make that happen.
  • At GLAMcamp London, we recognized that the Wikimedia movement's needs in several communities had shifted away from being primarily about outreach to cultural institutions to convince them to collaborate, to being more about recruitment of the Wikimedia community to lead and participate in these partnerships. In one breakout session, we developed a plan for a "GLAM Boot Camp" in which those of us with GLAM-Wiki experience would run a skills-building workshop for experienced Wikimedians in order to prepare them to work with cultural institutions.The stated, ambitious goal of the first GLAM Boot Camp was to broaden the participation of the general Wikimedia community in the GLAM-Wiki movement by inviting and training key Wikimedians.
  • The first ever GLAM Boot Camp was held in Washington, D.C. in April, 2013. A dozen Wikimedians from across the U.S. and attended.Those in attendance were administrators, WikiProject coordinators, and other Wikimedia community leaders with an interest in GLAM-Wiki but little participation up to that point.The program consisted of guest talks by cultural professionals, tutorials on important skills (such as event planning, copyright, conflict of interest, analytics, chapters, and Wikisource), and group discussions.By the end, it was our hope that attendees would feel empowered to make a first approach to a cultural institution, to provide on-wiki support to GLAM-Wiki projects, or simply to become more engaged in organizing their local Wikimedia community in ways that would benefit GLAM-Wiki infrastructure.
  •  Attendees:The fact that we fully funded all attendees from across the U.S. and Canada was integral to ensuring we were able to recruit new participants. We specifically invited the people we thought would be key, rather than hoping people would sign up.No two people were from the same metropolitan area, and most came from areas without regular Wikipedia-related events. For many, this was their first time at a Wikipedia event of any kind. The size of the group, 12 invited attendees with no more than five organizers and guests, was the perfect amount to allow for productive discussions.Program:We designed a program that was very unlike GLAMcamp and a lot more structured than most unconferences, but with more practical sessions than a traditional conference.Funding:Logistics and funding were largely handled by James Hare and Wikimedia DC, which budgeted $8,000 for the conference from its program budget, from a larger Wikimedia Foundation grant. Most of the money went towards funding the travel and accommodations of the attendees. All attendees were fully funded, and this was crucial. Most of the travelers had their flights booked by Wikimedia DC and stayed in a hostel (same as the one used for Wikimania 2012 and GLAMcamp DC). Wikimedia DC also hosted two dinners and provided refreshments throughout the day.
  • Sharing Best Practices, GLAM-Wiki U.S.: Wikimedia Conference 2014

    1. 1. { Sharing Best Practices GLAM-Wiki US Lori Phillips @LoriLeeByrd Dominic McDevitt-Parks @Dominic_MP Wikimedia Chapters Conference | April 2014 us.glamwiki.org @glamwiki | #glamwiki
    2. 2. Natural History Museum of LA Minnetrista Computer History Museum Oakland Museum of California City of Riverside Erie Art Museum Smithsonian American Art The Henry Ford Clark Atlanta University Carnegie Mellon University Nasher Museum of Art Maryland Humanities Council St. Augustine 450th ʻImiloa AstronomyCenter Board of Broadcasting Governors National Building Museum National Gallery of Art Johns Hopkins Museum Studies Quincy Art Center Center for History & New Media Women’s Museum Dallas Museum of Art Toledo Museum of Art National Museum of the American Indian Biodiversity Heritage Library National Museum Natural History National Air & Space Museum Denver Art Museum The Met Cincinnati Museum Center Birmingham Museum of Art The Field Museum Shedd Aquarium Museum of Motherhood LACMA National WWII Museum The Henry Ford Chemical Heritage Foundation Balboa Park Chippewa Nature Center Smart Museum of Art Indiana State Museum Encyclopedia of Life Arizona Women’s Heritage Trail National Archives at Boston Frye Art Museum Archives of American Art National Archives and Record Administration MoMA Indianapolis Museum of Art Ronald Reagan Presidential Library The Walters Art Museum The Brooklyn Museum The Children’s Museum of Indianapolis New York Public Library Atlanta-Fulton Central Library Delaware Art Museum Indiana Historical Society Minnesota Historical Society Indiana Historical Bureau The Walker Minneapolis Institute of Arts The Getty National Archives at Kansas City Mudd Manuscript Library, Princeton Art Institute of Chicago Smithsonian Institution Archives OCLC
    3. 3. Building a self-service model for GLAMs.
    4. 4. Centralizing resources.
    5. 5. Encouraging self-sustainability in the GLAM community. cc-by-3.0 Lvova
    6. 6. An idea is born. cc-by-3.0 Alex Hinojo
    7. 7. GLAM Boot Camp enwp.org/WP:BOOTCAMP April 26-28, 2013
    8. 8. Funding and logistics • Travel funded • Diverse attendees invited • Small size • Structured program • U.S. National Archives venue • Cost: $8,000 enwp.org/WP:GLAM/Boot_Camp/Prog ram
    9. 9. Also enjoy this Wikipedia Hot Wheels car. Thank you!