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OSS BSS for TV/Media industry

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A big pressure from the market place : Technology, consumer
and New entrants force TV/Media industry to review their model.

However, it also create new opportunities to capture a significant share of the
market when Network is managed efficiently, customer experience is improved.

Ericsson can help you to achieving the agility you need to meet that society’s new demands and expectations, and doing it profitably.

So let's move from service provider to experience provider.

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Published in: Marketing
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OSS BSS for TV/Media industry

  1. 1. Houria TAIR – OSS/ BSS engagement manager - 2014 Ericsson IT solution for TV/Media industry Fast , Flexible and In control
  2. 2. Ericsson Internal | 2013-01-10 | Page 2 Your INDUSTRY is In motion New services increase require more agility Customer behaviors has changed Content licensing price has intensified OTT threaten video revenue + £1.25bn is the additional cost BT paid for Premier league package (BBC News) N-Screen CPE 55%of Netflix users agreed that that they watch less premium cable as a result of their subscription (GFK-2013) 36%of consumers place shift on a weekly basis (Ericsson consumers labs)
  3. 3. Ericsson Internal | 2013-01-10 | Page 3 And Bring more complexity in ... Product definition Service provisioning Billing & Payment Customer care
  4. 4. Ericsson Internal | 2013-01-10 | Page 4 …Than Ericsson tackles with… … a accurate combination of SQM,SLA monitoring and CEM … a worldwide proven End to End rating & billing system … a cross-organization consolidated inventory system … a products and services centralized repository … an efficient ordering system The right partner for Consultancy and Service integration Product definition Service provisioning Billing & Payment Customer care E// Software E// Services
  5. 5. Ericsson Internal | 2013-01-10 | Page 5 Ericsson comprehensive and advanced OSS/BSS Software suites 1 Ericsson powerful CSI Engagement organisation Our /Your Key success factors summarized in two points 2 # 1 OSS and BSS by market share* * Gartner May 2013 +30 Significant transformation projects in the last 2 years
  6. 6. Ericsson Internal | 2013-01-10 | Page 6 So Discover Ericsson on the web and welcome in “Networked Society” www.ericsson.com/oss-bss-virtual-event http://www.ericsson.com/oss-bss/
  7. 7. Ericsson Internal | 2013-01-10 | Page 7

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