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December 2016: EdgeTalks: Empowering people to be heard and helping leaders to listen as part of creating the #AHPsMandate

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December: Empowering people to be heard and helping leaders to listen as part of creating the #AHPsMandate. Read the slides from Decembers EdgeTalks

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December 2016: EdgeTalks: Empowering people to be heard and helping leaders to listen as part of creating the #AHPsMandate

  1. 1. Releasing the Transformational Potential of Allied Health Professionals #AHPsMandate #EdgeTalks Dr Joanne Fillingham NHS Improvement Dr Pete Thomond Clever Together @jkfillingham @petethomond
  2. 2. Overview 8 months • 2 online workshops: • 1949 people engaged (AHPs and members of the public) • 16,128 ideas comments and votes • Country-wide visits • Policy analysis • 53 case studies • One joined up report @jkfillingham @petethomond
  3. 3. Today’s agenda We’ll follow the Clever Together method Copyright Clever Together © 2016. All rights reserved @jkfillingham @petethomond
  4. 4. What was our mandate to engage? @jkfillingham @petethomond
  5. 5. What was our mandate to engage? The FYFV a big driver • Published in October 2014 • A shared vision across seven national bodies • New care models programme key to delivery • Focuses on both NHS and care services @jkfillingham @petethomond
  6. 6. 5 new models of care with 50 vanguards selected. What was our mandate to engage? We explored the challenges faced by vanguards @jkfillingham @petethomond
  7. 7. What was our mandate to engage? CHAPO 2015-2016 visits @jkfillingham @petethomond
  8. 8. Radical upgrade in preventionHealth and wellbeing gap1 New care modelsCare and quality gap2 Efficiency and investmentFunding gap3 8 What was our mandate to engage? We face three common challenges @jkfillingham @petethomond
  9. 9. What was our mandate to engage? We need to make clear a collective AHP response @jkfillingham @petethomond
  10. 10. Agreement: gains can be made for all AHPs and for health & care by working towards common goals and challenges together. • National conversation about collective impact of AHPs • What do we need to start, stop, or differently? • Examples of how we are doing this already. But no need for a shared strategy… What was our mandate to engage? We held a professional bodies workshop @jkfillingham @petethomond
  11. 11. 1. We need to assert and demonstrate the transformative potential of AHPs within the health, social and wider care system in a powerful and evidence based way. 2. We need a product designed to inform and inspire leaders and decision makers by offering: • a clear view regarding the transformative potential of AHPs, • examples of innovative AHP practice, and • a framework to help develop local delivery plans. Our mandate to engage @jkfillingham @petethomond
  12. 12. Our mandate to engage Crowdsourcing a process of empowering lots of people to solve challenges and generate collective insight.* To achieve this… We need to work differently *www.clevertogether.com @jkfillingham @petethomond
  13. 13. Our mandate to engage Crowdsourcing To achieve this… We need to work differently Triangulation is critical @jkfillingham @petethomond Policy analysis Leadership engagement
  14. 14. The obvious reasons for using crowd-sourcing in place of traditional methods are: • engage more people • tackle time and geography constraints • reduce engagement costs • reduce the innovation cycle time *www.clevertogether.com Why crowdsource? To help great leaders listen and empower great people to be heard* @jkfillingham @petethomond
  15. 15. @jkfillingham @petethomond How we generated interest
  16. 16. How we generated interest We designed a communications campaign @jkfillingham @petethomond Online In print In person
  17. 17. How we generated interest A call to arms with an invite to an “online workshop” @jkfillingham @petethomond
  18. 18. AHP network Own organisation Direct invite by email Professional body Social media Nominated by a colleague NHS Employers Word of mouth NHS England NHS England website/blog Other/blank CAHPR Clever Together Health Educaton England Health Watch Council of Deans NHS Commissioners How? - Email - Platform - Nomination How we generated interest How, who…. @jkfillingham @petethomond
  19. 19. How we generated interest From where…. @jkfillingham @petethomond
  20. 20. @jkfillingham @petethomond How we generated interest From almost everywhere….
  21. 21. @jkfillingham @petethomond How we generated insight
  22. 22. How we generated insight A tailor made online destination @jkfillingham @petethomond
  23. 23. 0 50 100 150 200 250 300 18.04.16 19.04.16 20.04.16 21.04.16 22.04.16 23.04.16 24.04.16 25.04.16 26.04.16 27.04.16 28.04.16 29.04.16 30.04.16 01.05.16 02.05.16 03.05.16 04.05.16 05.06.16 06.05.16 Phase One - Logins How we generated insight Monitoring and facilitating
  24. 24. 0 50 100 150 200 18.04.16 19.04.16 20.04.16 21.04.16 22.04.16 23.04.16 24.04.16 25.04.16 26.04.16 27.04.16 28.04.16 29.04.16 30.04.16 01.05.16 02.05.16 03.05.16 04.05.16 05.06.16 06.05.16 Phase One Ideas and Comments Ideas Comments How we generated insight Monitoring and facilitating
  25. 25. 0 200 400 600 800 1000 1200 1400 1600 18.04.16 19.04.16 20.04.16 21.04.16 22.04.16 23.04.16 24.04.16 25.04.16 26.04.16 27.04.16 28.04.16 29.04.16 30.04.16 01.05.16 02.05.16 03.05.16 04.05.16 05.06.16 06.05.16 Phase One - Votes How we generated insight Monitoring and facilitating
  26. 26. How we generated insight A tailor made online destination @jkfillingham @petethomond 10,000+ ideas comments and votes to answer: • What could the collective impact of AHPs be? • What do we need to start, stop, or differently? • Where are we doing this already (examples)?
  27. 27. www.england.nhs.uk 0.00% 5.00% 10.00% 15.00% 20.00% 25.00% 30.00% England AHP HCPC registrants 2016 Engaged in online workshop How we generated insight Who took part @jkfillingham @petethomond
  28. 28. www.england.nhs.uk 0.00% 2.00% 4.00% 6.00% 8.00% 10.00% Speech and Language Therapist Dietitian Orthoptist Art, Music & Drama Therapist England AHP HCPC registrants 2016 Engaged in online workshop @jkfillingham @petethomond How we generated insight Smaller AHP professions keen to have their voice heard
  29. 29. www.england.nhs.uk 0% 5% 10% 15% 20% Diagnostic & Therapeutic Radiographer Paramedic Chiropodists/Podiatrist Prosthetist/Orthotist England AHP HCPC registrants 2016 Engaged in online workshop @jkfillingham @petethomond How we generated insight Some professions needed encouragement Data saturation reached by third week.
  30. 30. How we generated insight Thematic analyses to understand the contributions shared • NHSE AHP Clinical Fellow, with the support of Clever Together, facilitated the conversation • All contributions shared in first conversation analysed: – every contribution read and clustered into themes and subthemes. – themes analysed to create a narrative for each - using direct contributions – draft statements to present back for validation and improvement. • Coding agreed for 94% of content by five regional AHP leads. • Outstanding 6% of content re-analysed and recoded. @jkfillingham @petethomond
  31. 31. Defining our potential revealed: 4 ways AHPs will impact health & wider care system. 4 areas of commitment to achieve this change. Realising our potential revealed: 4 themes which AHPs need to focus on with, 16 specific enablers that will help them to deliver the commitments. @jkfillingham @petethomond How we generated insight Thematic analysis revealed first stage of insight
  32. 32. How we generated insight Shared first stage of insight at CAHPO conference @jkfillingham @petethomond
  33. 33. @jkfillingham @petethomond How we generated insight Our first stage of insight
  34. 34. “I honestly believe that if all AHPs in England were used effectively, it would signal the total transformation of health and social care which we desperately need. We save lives, we rebuild lives and we do it all at a fraction of the cost of other colleagues. We understand the medical but crucially, we understand the social determinants of health -education, poverty, housing, stigma”. @jkfillingham @petethomond
  35. 35. Phase Two – 4th July 2016 Goal: Quality Assurance Validate and challenge findings @jkfillingham @petethomond How we generated insight A second online workshop
  36. 36. @jkfillingham @petethomond How we generated insight Everyone asked: do you agree or disagree?
  37. 37. 0 50 100 150 200 250 300 Phase Two - Logins @jkfillingham @petethomond How we generated insight A second online workshop
  38. 38. 0 20 40 60 80 100 120 140 160 180 Phase Two - Comments @jkfillingham @petethomond How we generated insight A second online workshop
  39. 39. 0 200 400 600 800 1000 Phase Two - Votes @jkfillingham @petethomond How we generated insight A second online workshop
  40. 40. 0.00% 5.00% 10.00% 15.00% 20.00% 25.00% 30.00% England AHP HCPC registrants 2016 Engaged in online workshop phase one Engaged in online workshop phase one and two Operating Department Practitioner, Healthcare Scientist, Psychologist, Assistant/Support worker, Doctor, Patient/Service User, Dentist, Pharmacist, Fireman, Carer. @jkfillingham @petethomond How we generated insight A second online workshop – who?
  41. 41. @jkfillingham @petethomond How we generated insight A second online workshop – patients and the public too
  42. 42. TOTAL 1949 people engaged 16,128 contributions @jkfillingham @petethomond
  43. 43. Thank you #AHPsMandate “I’m a qualitative researcher and listening to what you have done I just think that it sounds like a superb piece of work to me. It just sounds so valid, it sounds reliable, because you have got people’s voices and you have gone out to so many people, it just sounds brilliant. So I am really looking forward to it being published in October, can’t wait”. @jkfillingham @petethomond
  44. 44. @jkfillingham @petethomond How we’re generating action
  45. 45. @jkfillingham @petethomond How we’re generating action #AHPsintoAction
  46. 46. @jkfillingham @petethomond How we’re generating action
  47. 47. @jkfillingham @petethomond How we’re generating action
  48. 48. @jkfillingham @petethomond How we’re generating action #AHPsintoAction AHPs into Action sets out clear responsibilities for:  England's Chief Allied Health Professionals Office,  System leaders, and  AHPs themselves.
  49. 49. @jkfillingham @petethomond How we’re generating action #AHPsintoAction AHPs into Action poses questions to leaders, within the framework of commitments and priorities identified by AHPs themselves, to challenge and guide thinking when developing new plans and strategies.
  50. 50. @jkfillingham @petethomond How we’re generating action #AHPsintoAction Specifically, Boards, STPs, Higher Education Institutions and academics are being asked to review their strategies against this framework and to use these questions as a tool to identify best practice and any gaps requiring action.
  51. 51. @jkfillingham @petethomond How we’re generating action #AHPsintoAction And we’ve achieved this by empowering people from across England…  to co-create a new view of regarding the transformative potential of AHPs,  to shine a spotlight on examples of innovative AHP practice, and  to co-create a framework to help develop local delivery plans.

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