This presentation was given to the Madison Job Club by Horizon Point Consulting, Inc. on Feb 22, 2012 in order to help job seekers focus on results in their resumes in order the get the results they want- a job!
I’ve taught a resume and interviewing class before that focused solely details of resumes (sections to have, chronological vs. functional, etc), instead of focusing on what is going to get you to stand out. Example of Task Statement (give overview of customer service jobs):-Answered customer callsResults statement:Answered approximately 100 customer calls per day while meeting all quality and timeliness goals which resulted in reduced customer complaints and/or customer call backs by 95%. Many of the questions people ask me are about technical details of resumes, like should I list the year I graduated from college? Won’t that date me if I do? Or- Should my education or my work experience be listed first? Its reactive, instead of pro-activeYou should be thinking instead of big picture questions like what is do I need to change about my resume that is going to GET me the job instead thinking what should I take off that might harm my chances of getting a jobGive example of Nancy for last bullet
If you aren’t going to do it, who will? Think about what you are proud of!An example: Dee is a woman in her mid-fifties who is approaching burn out in her non-profit managerial role due to increased budget cuts coupled with increased bureaucratic oversight from the national level. She would like to translate her skills into a more fulfilling and less confining position. Because she wears so many hats, she is having trouble knowing where to start in developing a resume.Develop outreach and educational programmingDirect the organization including implementation of human resource, budgetary, marketing and programming functions Coordinate staff and volunteers to respond to single family fires, tornadoes and floodsManage the Chapter’s website
What she came to us with on her resume. Are these tasks or accomplishments?Tasks
So we asked her- what are you proud of, and here was her listAsk them to generate 1 personal and 1 professional accomplishment on their handout- share
Ask them to generate Key Skills for themselvesGive suggestions: Capture these in a summary of qualifications statement at the top of your resume instead of an objective!
Generate for one of your examples on page 5 of your handout
Emphasize to them to highlight key words in the job posting and use in the statements they create.
Shift your thinking!
•Develop outreach and educationalprogramming•Raise funds for the Chapter•Direct the organization includingimplementation of humanresource, budgetary, marketing andprogramming functions of the Chapter•Coordinate staff and volunteers to respond tosingle family fires, tornadoes and floods•Manage the Chapter’s website