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  1. 1. ManageEngine ® Applications Manager Product Overview
  2. 2. <ul><li>Applications Manager - Introduction </li></ul><ul><li>Solution </li></ul><ul><li>Technical Overview </li></ul><ul><li>Benefits </li></ul><ul><li>Key Differentiators </li></ul><ul><li>Customers </li></ul><ul><li>Summary </li></ul>Agenda
  3. 3. Primary Functions - Introduction <ul><li>Application Performance Management </li></ul><ul><ul><li>Application Servers </li></ul></ul><ul><ul><li>Databases </li></ul></ul><ul><ul><li>Servers </li></ul></ul><ul><ul><li>Middleware/Portal Monitoring </li></ul></ul><ul><ul><li>Custom Apps & Web Apps </li></ul></ul><ul><li>Fault Management </li></ul><ul><li>Reporting </li></ul><ul><li>SLA Management </li></ul>
  4. 4. Business Centric View to Monitoring IT Resources Business Services Management <ul><li>Value : </li></ul><ul><li>Prioritize Application Issues </li></ul><ul><li>Know which Business Process is Affected </li></ul>
  5. 5. Business Centric View (contd..)‏
  6. 6. Appsvr-1 Appsvr-2 Appsvr-3 Clustered Oracle Setup is put in a Sub Group with the dependencies configured for the monitor group. URL Sequence to sample End Web page Response Times This business App has app servers, DBs, web servers . These resources are load balanced or clustered. The resources are added to “Sub Monitor Groups” in App Manager If any one App Server is up, my service is still running AppServer Cluster Group (99.99% )‏ (100% Uptime)‏ (99.95% Uptime)‏ Business Services Management Loan Processing Application (Uptime : 99.982%)‏ URL-1 URL-2 Web- App-URL Sequence Sub Group in App Manager Ping switch router Network Devices Clustered Oracle Database Cluster Sub Group (99.99% Uptime)‏ Clustered Servers Linux Cluster (99.99% Uptime)‏
  7. 7. Single Console for App Servers, Databases, Servers, Web Services & Web Transactions <ul><li>Value : </li></ul><ul><li>Lesser Point Tools to Manage </li></ul><ul><li>Troubleshoot Performance Issues faster and Effectively </li></ul>Monitor a Heterogeneous IT Environment
  8. 8. 07/22/08 Performance Management: Single Dashboard
  9. 9. Performance Management (contd.)‏
  10. 10. How Applications Manager Works ? Monitoring Starts
  11. 11. Agentless Monitoring of a Heterogeneous Infrastructure
  12. 12. <ul><li>CPU, Memory, Disk </li></ul><ul><li>Process Monitoring </li></ul><ul><li>Network Interface Stats </li></ul><ul><li>Disk I/O </li></ul><ul><li>Services on the Server </li></ul><ul><li>AS400 server status, Number of jobs and Admin console </li></ul>Performance Metrics – Servers
  13. 13. <ul><li>Sessions, Hits Per Second </li></ul><ul><li>JVM Memory, Thread Pools </li></ul><ul><li>Transaction Stats </li></ul><ul><li>JMS, Queues </li></ul><ul><li>Traffic Metrics </li></ul><ul><li>Usage Patterns etc </li></ul>Performance Metrics – Application Servers
  14. 14. <ul><li>Monitor Connection Times, Log Files, </li></ul><ul><li>Monitor Tablespace, database size </li></ul><ul><li>Buffer hit ratios </li></ul><ul><li>Reads, Writes, I/O </li></ul><ul><li>SQL Statistics, Locks etc </li></ul>Performance Metrics - Databases
  15. 15. J2EE Web Transactions
  16. 16. Monitor Custom Applications
  17. 17. End User Experience Measurement
  18. 18. <ul><li>Define Service Level Objectives </li></ul><ul><li>Escalate SLA Violation via EMail </li></ul><ul><li>View SLA Metrics </li></ul>SLA Management
  19. 19. Scalable Monitoring Architecture Applications Manager Enterprise Edition
  20. 20. Alert View Root Cause Analysis Fault Management
  21. 21. <ul><li>Monitors Servers, databases, Log Files and Application Servers </li></ul><ul><li>Uses APM for Troubleshooting and Availability Monitoring </li></ul><ul><li>Integrates Views with the Internal Portal </li></ul><ul><li>IT Operations Uses APM to Identify Bottlenecks in Infrastructure </li></ul><ul><li>Generates SLA Reports for Business Applications and Gives to Head of Operations on a Quarterly Basis </li></ul>Customer Usage Scenario
  22. 22. <ul><li>Makes your IT Team more Productive </li></ul><ul><li>Brings a Business Centric View to IT Resources </li></ul><ul><li>Support for Heterogeneous Applications and Servers </li></ul><ul><li>Helps you Troubleshoot Faster </li></ul><ul><li>Generate Reports and Empower Decision Making </li></ul><ul><li>Support for Industry Best Practices </li></ul><ul><li>Complement Existing Investments in 3rd Party NSM </li></ul><ul><li>Low total ownership cost (TCO) & High return on investments (ROI) </li></ul>Benefits
  23. 23. Key Differentiators
  24. 24. <ul><li>AC Nielson </li></ul><ul><li>American Honda </li></ul><ul><li>Continental Airlines </li></ul><ul><li>Cummins </li></ul><ul><li>Dupont </li></ul><ul><li>Deutche Bank </li></ul><ul><li>EDS </li></ul><ul><li>GE Finance </li></ul><ul><li>GSK Europe </li></ul><ul><li>Vodafone </li></ul><ul><li>MetLife </li></ul><ul><li>Pfizer </li></ul><ul><li>Seagate </li></ul><ul><li>SDAC Harvard </li></ul><ul><li>Walgreens </li></ul><ul><li>Yamaha Motor Corporation </li></ul>Customers
  25. 25. &quot;We managed to save tens of thousands of dollars by switching from CA's Wily Introscope“ - Bill Bohlen, Hallmark Channel. Customer Quote
  26. 26. <ul><li>Business Centric View to Monitoring IT helps Prioritize and Make Effective Use of Resources </li></ul><ul><li>Monitoring all Tiers of the Application Stack helps Troubleshooting Performance Issues Fast </li></ul>Summary
  27. 27. Live Demo: http://demo.appmanager.com <ul><li>Professional Trial Edition : 30 day evaluation without restrictions </li></ul><ul><li>Enterprise Edition : Distributed set up for scalability </li></ul><ul><li>Free Edition : Monitor Up to 5 Servers </li></ul>Website: http://www.manageengine.com/appmanager Product Editions: Contact: [email_address] Blogs: http://blogs.manageengine.com/appmanager More Info Toll Free US: +1 888 720 9500 | International: +1 925 924 9500 Forums: http://forums.adventnet.com/viewforum.php?f=18

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