Toyota kata in knowledge work - European Lean Educator Conference 2014

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* What are the habits, routines, behavior patterns, needed to strive for excellence every day?
* How do we create a culture of continuous learning and improvement?
* The Improvement KATA and the Coaching KATA
* The KATA in knowledge work context
* How to start applying the Improvement KATA and Coaching KATA tomorrow

Toyota kata in knowledge work - European Lean Educator Conference 2014

  1. 1. Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com 17 -19 September 2014 -Stuttgart, Germany
  2. 2. “We are what we repeatedly do. Excellence, then, is not an act, but a habit.” Will Durant Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  3. 3. Håkan Forss Agile Coach @hakanforss Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  4. 4. Agile/Scrum/XP Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  5. 5. Lean, Kanban & Flow
  6. 6. Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  7. 7. Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  8. 8. I’m a LEGO fan! DISCLAIMER LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation. Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  9. 9. “You can actyour way into a new way of thinking fasterthan you can thinkyour way into a new way ofacting.” David Mann Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  10. 10. Wax on, wax off Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  11. 11. Create ”muscle memory” for continuous improvements Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  12. 12. Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  13. 13. What is a Kata? Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  14. 14. What is a Kata? Synthesizing thought andbehavior in skillful action; the metacognition of reflection in action Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  15. 15. Planning Phase Understand Direction Grasp Current Condition Executing Phase Set the Next Target Condition Experiment towards Target Condition Repeat Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  16. 16. Vision Current Condition Target Condition Challenge Target Condition Target Condition Target Condition Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  17. 17. Vision: To boldly go where no brickhas been before! Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  18. 18. Current Condition Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  19. 19. Challenge: …We choose to go to the moon in this decade… Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  20. 20. Target Condition Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  21. 21. Target Condition Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  22. 22. Target Condition Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  23. 23. Target Condition Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  24. 24. Image courtesy of the Earth Science and Remote Sensing Unit, NASA Johnson Space Center Mission:AS11 Roll:44 Frame:6548 Target Condition Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  25. 25. Experiment towards Target Condition Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  26. 26. Target Condition Current Condition Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  27. 27. Target Condition Current Condition Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  28. 28. Target Condition Current Condition Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  29. 29. Target Condition Current Condition Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  30. 30. Target Condition Current Condition Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  31. 31. Target Condition Current Condition Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  32. 32. Target Condition Current Condition Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  33. 33. Target Condition Current Condition Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  34. 34. Target Condition Current Condition Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  35. 35. Leader coaching the learners Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  36. 36. Leader coaching the leaders Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  37. 37. Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  38. 38. and knowledge work Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  39. 39. Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  40. 40. Work is hidden Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  41. 41. Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  42. 42. Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  43. 43. We need toShift our focus Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  44. 44. From local awareness… Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  45. 45. ..to global awareness Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  46. 46. Create a shared and visual understanding of the bigger picture Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  47. 47. High variation in content and cycle time Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  48. 48. Long cycle and lead timeTypically days or weeks Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  49. 49. We need toShift our focus Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  50. 50. Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  51. 51. Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  52. 52. Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  53. 53. Blockersand Impedimentsare like Goldand Gemsfor improving flowin your process Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  54. 54. We are too busy No thanks! Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  55. 55. We need to Shift our focus Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  56. 56. Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  57. 57. Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  58. 58. Time Capability 100% Reduce planned utilization Inspired by MårtenPehrson Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  59. 59. Time Capability 100% Utilization planed at 70% Creates the time for increasing capability Inspired by MårtenPehrson Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  60. 60. Time Capability 100% Utilization planed at 70% Plan for less than 100% utilization Inspired by MårtenPehrson Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  61. 61. Daily work Delivering value Improving the work Make improvements and changes in small batches Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  62. 62. Improvementsareexperiments Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  63. 63. Puff Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  64. 64. Oh, I did NOT expect that! Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  65. 65. The sound of learning Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  66. 66. Hypothesis Prediction Experiment Observation Learning Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  67. 67. Prediction Hypothesis Observation Experiment Observation Experiment Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  68. 68. Learning Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  69. 69. Expect at least 50% of the experiments will notgive the expectedresultThis is when we REALLY learn! Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  70. 70. Seeeverychangeas an experiement Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  71. 71. Plan •Define hypothesis •Make Prediction Do •Run Experiment •Closely observe Check •What did we learn? Act •Update hypothesis Duration based on level of buy-in Low buy-in = shorter duration I told you so! Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  72. 72. Rocks !! Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  73. 73. Your treasure map toToyota Kata! http://hakanforss.wordpress.com/tag/toyota-kata/ http://www.slideshare.net/hkanforss/ http://www-personal.umich.edu/~mrother/Homepage.html http://www.lean.org/kata/ http://www.slideshare.net/mike734 http://www.slideshare.net/BillCW3/ Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com
  74. 74. Q & A HåkanForss Mail: hakan_forss@Hotmail.com Twitter: @hakanforss Blog: http://hakanforss.wordpress.com Created by Håkan Forss @hakanforsshttp://hakanforss.wordpress.com

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