Toyota kata – habits for continuous improvements MIX IT 2014-04-29

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Building on the power of habits, Toyota Kata will help you build a culture of continuous learning and improvement, a kaizen culture.

“We are what we repeatedly do. Excellence, then, is not an act, but a habit.” - Aristotle

What are the habits, routines, behavior patterns, needed to strive for excellence every day? How do we create a culture of continuous learning and improvement?

Building on the power of habits, Toyota Kata will help you build a culture of continuous learning and improvement, a kaizen culture.

In this session, you will be introduced to the two main Kata* of the Toyota Kata, the Improvement Kata and Coaching Kata. You will learn how the Improvement Kata and Coaching Kata can become your “muscle memory” for continuous learning and improvements in your organization. These daily habits or routines will help you to strive towards your vision, your state of awesomeness, in small experiments focused on learning. The Improvement Kata will form the habits of doing small daily experiments focused on learning and improving. The Coaching Kata will form the habits of the leaders of the organization to help the learners learn and improve.

In this session, we will take Toyota Kata out of the manufacturing context and put it into the knowledge work context. You will learn how you can start applying the Improvement Kata and Coaching Kata in a software development context tomorrow.

Time to stop collecting problems and start forming new habits of learning and improving!

(*) Kata means pattern, routine, habits or way of doing things. Kata is about creating a fast “muscle memory” of how to take action instantaneously in a situation without having to go through a slower logical procedure. A Kata is something that you practice over and over striving for perfection. If the Kata itself is relative static, the content of the Kata, as we execute it is modified based on the situation and context in real-time as it happens. A Kata as different from a routine in that it contains a continuous self-renewal process.



Ideas for now
•How Toyota Kata can become the catalyst for creating a culture of continuous learning and improvement, a kaizen culture.
•How Improvement Kata and Coaching Kata can become your “muscle memory” for continuous learning and improvements in your organization.
•How the Coaching Kata will form the habits of the leaders of the organization to help the learners learn and improve.
•How small daily experiments lower the resistance to change and builds a kaizen culture.
•How to use the great power of habits to build a new culture.
•How to apply the Improvement Kata and Coaching Kata in a software development context

Read more at http://hakanforss.wordpress.com/tag/toyota-kata/

Toyota kata – habits for continuous improvements MIX IT 2014-04-29

  1. 1. Habits for continuous improvements MIX-IT 2014-04-28 hakan.forss@avegagroup.se @hakanforss http://hakanforss.wordpress.com/ Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  2. 2. “We are what we repeatedly do. Excellence, then, is not an act, but a habit.” Aristotle Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  3. 3. Håkan Forss Lean/Agile Coach @hakanforss Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  4. 4. Agile/Scrum/XP Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  5. 5. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  6. 6. Lean & Kanban Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  7. 7. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  8. 8. Planning Phase Understand Direction Grasp Current Condition Executing Phase Set the Next Target Condition Iterate toward Target Condition Repeat Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  9. 9. Improvements are experiments Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  10. 10. Puff Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  11. 11. Oh, I did NOT expect that! Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  12. 12. The sound of learning Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  13. 13. Hypothesis Prediction Experiment Observation Learning Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  14. 14. Expect at least 50% of the experiments will not give the expected result This is when we REALLY learn! Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  15. 15. What is a Kata? Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  16. 16. What is a Kata? Synthesizing thought and behavior in skillful action; the metacognition of reflection in action Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  17. 17. Wax on, wax off Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  18. 18. Create ”muscle memory” for continuous improvements Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  19. 19. “You can act your way into a new way of thinking faster than you can think your way into a new way of acting.” David Mann Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  20. 20. Let’s do an experiment! Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  21. 21. Cross your arms Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  22. 22. Now cross them the other way Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  23. 23. We need to rewire our brains for continuous improvements Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  24. 24. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  25. 25. Vision Current Condition Target Condition Challenge Target Condition Target Condition Target Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  26. 26. Vision: To boldly go where no brick has been before! Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  27. 27. Challenge: …We choose to go to the moon in this decade… Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  28. 28. Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  29. 29. Target Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  30. 30. Target Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  31. 31. Target Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  32. 32. Target Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  33. 33. Image courtesy of the Earth Science and Remote Sensing Unit, NASA Johnson Space Center Mission:AS11 Roll:44 Frame:6548 Target Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  34. 34. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  35. 35. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother http://www-personal.umich.edu/~mrother/Materials_to_Download.html
  36. 36. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  37. 37. The Vision “A goal is not always meant to be reached, it often serves simply as something to aim at” Bruce Lee Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  38. 38. Toyota’s Vision for Its Production Operations Zero defects 100 percent value added One-piece flow, in sequence, on demand Security for people (no injuries) Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  39. 39. Software development Vision example Zero defects, in production 100 percent value added Highest value first, on demand Security for people (no injuries) Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  40. 40. The Vision and Challange Process focused Not outcome focused Not a business or company vision Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  41. 41. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother http://www-personal.umich.edu/~mrother/Materials_to_Download.html
  42. 42. Get out of the corner office Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  43. 43. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  44. 44. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  45. 45. What to collect Data and facts, not gut feel Process description (Value Stream Map) Process metrics Outcome metrics Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  46. 46. Process metrics •The period required to complete an item, or task from start to finish in one part of the processCycle time •The amount of items, or tasks currently in one process stepWork-In-Process •The amount of items, or tasks currently in a queue in the processQueue size •The duration of a process cycle, at what pace/cadence the process should run Iteration length, Takt time •The number of defectsDefects Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  47. 47. Outcome metrics • The time to complete an item, or task from start of the process all the way to the end of the process Lead-time • The number of items, or tasks completed in a period of timeThroughput • The quality of the product you produceQuality Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  48. 48. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother http://www-personal.umich.edu/~mrother/Materials_to_Download.html
  49. 49. Our next target condition is… Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  50. 50. Beyond the knowledge threshold Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  51. 51. Put a square peg in a round hole Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  52. 52. Setting a target condition Hypothesis on the journey towards the next Challenge and Vision Based on your business strategy and model for process improvement Follow the Goldilocks rule Not too hard, Not too easy, Just Right Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  53. 53. Current Condition Target Condition Challenge Target Condition Target Condition Target Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  54. 54. Current Condition Challenge Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  55. 55. Target Condition examples All work visible Lead time 60 days (from 80 days) Work-in-process 15 (from 20) Deploy to production every 2 weeks Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  56. 56. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother http://www-personal.umich.edu/~mrother/Materials_to_Download.html
  57. 57. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  58. 58. Learning Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  59. 59. Target Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  60. 60. Target Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  61. 61. Target Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  62. 62. Target Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  63. 63. Target Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  64. 64. Target Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  65. 65. Target Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  66. 66. Target Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  67. 67. Target Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  68. 68. Target Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  69. 69. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  70. 70. Leader coaching the learners Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  71. 71. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  72. 72. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother http://www-personal.umich.edu/~mrother/Materials_to_Download.html
  73. 73. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother http://www-personal.umich.edu/~mrother/Materials_to_Download.html
  74. 74. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother http://www-personal.umich.edu/~mrother/Materials_to_Download.html
  75. 75. Focus process Challenge Target Condition Achieve by:_________ Actual Condition PDCA Cycle Records Obstacle parking lot 1 2 Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  76. 76. Focus process Challenge Target Condition Achieve by:_________ Actual Condition PDCA Cycle Records Obstacle parking lot 1 2 3 4 Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  77. 77. Focus process Challenge Target Condition Achieve by:_________ Actual Condition PDCA Cycle Records Obstacle parking lot 4 3 4 Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  78. 78. Toyota Kata summary Improvements are experiments Creates organization ”muscle memory” for continuous improvements Familiar routines, as you probe through the unknown Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  79. 79. At Target Condition? No Yes or > Date Planning Phase Executing Phase Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  80. 80. Rocks !! Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  81. 81. Your treasure map to Toyota Kata! http://hakanforss.wordpress.com/tag/toyota-kata/ http://www.slideshare.net/hkanforss/ http://www-personal.umich.edu/~mrother/Homepage.html http://www.lean.org/kata/ http://www.slideshare.net/mike734 http://www.slideshare.net/BillCW3/ Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  82. 82. Q & AHåkan Forss Mail: hakan.forss@avegagroup.se Twitter: @hakanforss Blog: http://hakanforss.wordpress.com Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

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