Stop doing Retrospective and Start your Toyota Kata

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You have been doing agile for a few years now. With a regular cadence you have retrospectives and a lot of problems and great improvement opportunities are raised but nothing seems to really improve. Stop doing retrospectives!
You should shift your focus form collecting problems and start improving! It is time to take your improvement work to a whole new level! It is time to create the habits of continuous improvement. It is time to start using Toyota Kata!
Toyota Kata is two behavior patterns, or Kata’s, that is the foundation in Toyota’s continuous improvement work. In this session you will get a practical introduction to Toyota Kata. You will see how a team goes through the two Kata’s and improves its way of working.
Do or do not. There is no try. —Yoda

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Stop doing Retrospective and Start your Toyota Kata

  1. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  2. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  3. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  4. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  5. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  6. Suggestions points in many directionCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  7. Improvement Whack-a-MoleCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  8. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  9. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  10. Håkan ForssLean/Agile Coach @hakanforss
  11. Agile/Scrum/XPCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  12. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  13. ”To improve is to change; to be perfect is to change often.” Winston ChurchillCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  14. Traditional improvements Think Do FinishedCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  15. Lean improvements Think Do ContinuousCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  16. Improvements are experimentsCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  17. Hypothesis Observation Prediction ExperimentCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  18. Expect at least 50% of the experiments will not give the expected result This is when we REALLY learn!Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  19. What do continuous really mean? • At least one experiment a week • Always at least one active experimentCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  20. Daily work Improving Delivering value the workCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  21. See yourself as gardeners If you don’t keep it up, the weeds will grow backCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  22. Let’s do an experiment!Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  23. Cross your armsCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  24. Now cross them the other wayCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  25. We need to rewire our brains for continuous improvementsCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  26. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  27. What is a Kata?Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  28. Create ”muscle memory” for continuous improvementsCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  29. “We are what we repeatedly do. Excellence, then, is not an act, but a habit.” AristotleCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  30. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  31. Vision Challenge Target Target Target Target Condition Condition Condition Condition Current ConditionCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  32. The Improvement Kata Handbook is Copyright © 2012 by Mike Rotherhttp://www-personal.umich.edu/~mrother/Materials_to_Download.html
  33. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  34. The Vision • Process focused • Not outcome focused • Not a business or company visionCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  35. Toyota’s Vision for Its Production Operations• Zero defects• 100 percent value added• One-piece flow, in sequence, on demand• Security for peopleCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  36. Software development Vision example• Zero defects, in production• 100 percent value added• Highest value first, on demandCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  37. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  38. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  39. What to collect • Data and facts, not gut feel • Process metrics • Outcome metricsCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  40. Our next target condition is…Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  41. Beyond the knowledge thresholdCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  42. Put a square peg in a round holeCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  43. Setting a target condition • Hypothesis on the journey towards the next Challenge and Vision • Based on your business strategy and model for process improvement • Follow the Goldilocks rule – Not too hard, Not too easy, Just RightCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  44. Challenge Target Target Condition Target Condition Target Condition Condition Current ConditionCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  45. Challenge Current ConditionCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  46. Target Condition examples • Make all work visible • Reduce the lead time by 50% • Reduce the work-in-process by 25% • Deploy to production every 2 weeks • Implement Specification by ExampleCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  47. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  48. Target Condition Current ConditionCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  49. Target Condition A P Current C D ConditionCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  50. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  51. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  52. Leader coaching the learnersCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  53. Give a helping handCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  54. Give a push in the right directionCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  55. The Improvement Kata Handbook is Copyright © 2012 by Mike Rotherhttp://www-personal.umich.edu/~mrother/Materials_to_Download.html
  56. The Improvement Kata Handbook is Copyright © 2012 by Mike Rotherhttp://www-personal.umich.edu/~mrother/Materials_to_Download.html
  57. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  58. So how are the Daily meeting going? Good. We are taking small steps in the right directionCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  59. You are starting to take small Small experiments that steps every day. probe your way towards the Target Condition I agree.Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  60. So, what is the target condition you are Reducing the lead working on? time by 4 daysCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  61. Lead time Throughput Frontend Half the lead time 12th decLead time Lead timeS = 10 days S = 8 daysM = 20 days M = 16 daysL = 40 days L = 36 daysEscaped defects Escaped defectsLevel 1: 1 Level 1: 1Level 2: 2 Level 2: 2Level 3: 0 Level 3: 0Customer satisfaction Customer satisfactionNPS: 20% NPS: 20%
  62. We are almost there What is the actual on the small user condition now? stories, but not on the medium and largeCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  63. Can you show me the data?Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  64. Id Title StartDate EndDate LeadTime 1010 Feature 1 2011-05-20 2011-05-30 10 1011 Feature 2 2011-05-25 2011-06-06 12 1012 Feature 3 2011-05-31 2011-06-12 12 1013 Feature 4 2011-05-31 2011-06-09 9 1014 Feature 5 2011-06-05 2011-06-13 8 1015 Feature 6 2011-05-20 2011-06-02 13 1016 Feature 7 2011-05-25 2011-06-06 12 1017 Feature 8 2011-05-31 2011-06-08 8 1018 Feature 9 2011-05-31 2011-06-10 10 1019 Feature 10 2011-06-06 2011-06-13 7 Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  65. What obstacles are now preventing you We have identified from reaching the the following target condition? obstacles …Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  66. Which one are you The test addressing now? setup timeCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  67. Document the What was your setup process last step?Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  68. As we went through What actually the test setup we happened? documented every stepCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  69. What did you learn?Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  70. 5th Dec Lead time Frontend Many steps are done Many of the steps can beDocument the We expect to manually even if they can automated with small changessetup process understand the be automated to the current setup process process better
  71. What is your next step?Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  72. 5th Dec Lead time Frontend Many steps are done Many of the steps can beDocument the We expect to manually even if they can automated with small changessetup process understand the be automated to the current setup process process betterAutomating largeparts of the testsetup
  73. Sounds like a major step? Smaller steps Yes, I guess it is. are preferred.Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  74. What could be a smaller next step?Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  75. 5th Dec Lead time Frontend Many steps are done Many of the steps can beDocument the We expect to manually even if they can automated with small changessetup process understand the be automated to the current setup process process betterAutomating largeparts of the testsetup
  76. 5th Dec Lead time Frontend Many steps are done Many of the steps can beDocument the We expect to manually even if they can automated with small changessetup process understand the be automated to the current setup process process betterAutomating largeparts of the testsetupAutomating setupof test database
  77. Good. What results do you expect?Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  78. 5th Dec Lead time Frontend Many steps are done Many of the steps can beDocument the We expect to manually even if they can automated with small changessetup process understand the be automated to the current setup process process betterAutomating largeparts of the testsetupAutomating setup We expect to halfof test database the setup time for the test database
  79. When can we go and see what we have learned In one week. from taking that step?Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  80. Good. See you in one week.Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  81. Toyota Kata summary • Creates organization ”muscle memory” for continuous improvements • Improvements are experiments • Familiar routines, as you probe through the unknownCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  82. Are the exact Katas important?Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  83. Yes, but • Having routines are more important – People should know what to expect – Adds extra security when probing through the unknownCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  84. Toyota Kata may work for building cars, but we develop software!Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  85. • Toyota Kata can, and have been applied in other domains with great success • Toyota Kata has been successfully applied in product and software developmentCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  86. Rocks !!Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  87. Your treasure map to Toyota Kata! http://hakanforss.wordpress.com/tag/toyota-kata/ http://www-personal.umich.edu/~mrother/Homepage.html http://www.lean.org/kata/ http://www.slideshare.net/mike734 http://www.slideshare.net/BillCW3/Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  88. Håkan ForssMail: hakan.forss@avegagroup.seTwitter: @hakanforssBlog: http://hakanforss.wordpress.com

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