1. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

2. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

3. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

4. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

5. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

6. Suggestions points in many direction
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

7. Improvement Whack-a-Mole
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

8. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

9. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

10. Håkan Forss
Lean/Agile Coach
@hakanforss

11. Agile/Scrum/XP
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

12. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

14. ”To improve is to change;
to be perfect is to change often.”
Winston Churchill
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

15. Traditional improvements
Think Do Finished
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

16. Lean improvements
Think Do Continuous
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

17. Improvements are experiments
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

18. Hypothesis
Observation Prediction
Experiment
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

19. Expect at least 50% of the
experiments will not give the
expected result
This is when we REALLY learn!
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

20. What do continuous really mean?
• At least one experiment a week
• Always at least one active
experiment
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

21. Daily work
Improving
Delivering value
the work
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

22. See yourself as gardeners
If you don’t keep it up,
the weeds will grow back
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

23. Let’s do an experiment!
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

24. Cross your arms
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

25. Now cross them the other way
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

26. We need to rewire our brains for
continuous improvements
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

27. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

28. What is a Kata?
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

29. Create ”muscle memory”
for continuous improvements
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

30. “We are what we repeatedly do.
Excellence, then, is not an act,
but a habit.”
Aristotle
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

31. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

32. Vision
Challenge
Target
Target
Target
Target Condition
Condition
Condition
Condition
Current
Condition
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

33. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother
http://www-personal.umich.edu/~mrother/Materials_to_Download.html

34. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

35. The Vision
• Process focused
• Not outcome focused
• Not a business or company vision
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

36. Toyota’s Vision for Its
Production Operations
• Zero defects
• 100 percent value added
• One-piece flow, in sequence, on demand
• Security for people
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

37. Software development
Vision example
• Zero defects, in production
• 100 percent value added
• Highest value first, on demand
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

38. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

39. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

40. What to collect
• Data and facts, not gut feel
• Process metrics
• Outcome metrics
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

41. Our next target
condition is…
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

42. Beyond the knowledge
threshold
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

43. Put a square peg in a
round hole
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

44. Setting a target condition
• Hypothesis on the journey towards the next
Challenge and Vision
• Based on your business strategy and model for
process improvement
• Follow the Goldilocks rule
– Not too hard, Not too easy, Just Right
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

45. Challenge
Target
Target Condition
Target Condition
Target Condition
Condition
Current
Condition
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

46. Challenge
Current
Condition
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

47. Target Condition examples
• Make all work visible
• Reduce the lead time by 50%
• Reduce the work-in-process by 25%
• Deploy to production every 2 weeks
• Implement Specification by Example
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

48. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

49. Target
Condition
Current
Condition
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

50. Target
Condition
A P
Current C D
Condition
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

51. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

52. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

53. Leader coaching the learners
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

54. Give a helping hand
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

55. Give a push in the
right direction
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

56. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother
http://www-personal.umich.edu/~mrother/Materials_to_Download.html

57. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother
http://www-personal.umich.edu/~mrother/Materials_to_Download.html

58. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

59. So how are the Daily
meeting going? Good. We are taking
small steps in the
right direction
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

60. You are starting
to take small
Small experiments that
steps every day.
probe your way towards
the Target Condition
I agree.
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

61. So, what is the target
condition you are Reducing the lead
working on? time by 4 days
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

62. Lead time Throughput
Frontend Half the lead time 12th dec
Lead time Lead time
S = 10 days S = 8 days
M = 20 days M = 16 days
L = 40 days L = 36 days
Escaped defects Escaped defects
Level 1: 1 Level 1: 1
Level 2: 2 Level 2: 2
Level 3: 0 Level 3: 0
Customer satisfaction Customer satisfaction
NPS: 20% NPS: 20%

63. We are almost there
What is the actual on the small user
condition now? stories, but not on the
medium and large
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

64. Can you show me
the data?
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

65. Id Title StartDate EndDate LeadTime
1010 Feature 1 2011-05-20 2011-05-30 10
1011 Feature 2 2011-05-25 2011-06-06 12
1012 Feature 3 2011-05-31 2011-06-12 12
1013 Feature 4 2011-05-31 2011-06-09 9
1014 Feature 5 2011-06-05 2011-06-13 8
1015 Feature 6 2011-05-20 2011-06-02 13
1016 Feature 7 2011-05-25 2011-06-06 12
1017 Feature 8 2011-05-31 2011-06-08 8
1018 Feature 9 2011-05-31 2011-06-10 10
1019 Feature 10 2011-06-06 2011-06-13 7
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

66. What obstacles are
now preventing you We have identified
from reaching the the following
target condition? obstacles …
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

67. Which one are you The test
addressing now? setup time
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

68. Document the
What was your setup process
last step?
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

69. As we went through
What actually the test setup we
happened? documented every step
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

70. What did you learn?
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

71. 5th Dec
Lead time
Frontend
Many steps are done Many of the steps can be
Document the We expect to
manually even if they can automated with small changes
setup process understand the
be automated to the current setup process
process better

72. What is your next
step?
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

73. 5th Dec
Lead time
Frontend
Many steps are done Many of the steps can be
Document the We expect to
manually even if they can automated with small changes
setup process understand the
be automated to the current setup process
process better
Automating large
parts of the test
setup

74. Sounds like a major
step? Smaller steps Yes, I guess it is.
are preferred.
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

75. What could be a
smaller next step?
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

76. 5th Dec
Lead time
Frontend
Many steps are done Many of the steps can be
Document the We expect to
manually even if they can automated with small changes
setup process understand the
be automated to the current setup process
process better
Automating large
parts of the test
setup

77. 5th Dec
Lead time
Frontend
Many steps are done Many of the steps can be
Document the We expect to
manually even if they can automated with small changes
setup process understand the
be automated to the current setup process
process better
Automating large
parts of the test
setup
Automating setup
of test database

78. Good.
What results do
you expect?
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

79. 5th Dec
Lead time
Frontend
Many steps are done Many of the steps can be
Document the We expect to
manually even if they can automated with small changes
setup process understand the
be automated to the current setup process
process better
Automating large
parts of the test
setup
Automating setup We expect to half
of test database the setup time for
the test database

80. When can we go and see
what we have learned In one week.
from taking that step?
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

81. Good.
See you in one week.
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

82. Toyota Kata summary
• Creates organization ”muscle memory”
for continuous improvements
• Improvements are experiments
• Familiar routines, as you probe through
the unknown
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

83. Are the exact
Katas important?
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

84. Yes, but
• Having routines are more important
– People should know what to expect
– Adds extra security when probing through
the unknown
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

85. Toyota Kata may work for
building cars,
but we develop software!
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

86. • Toyota Kata can, and have been applied
in other domains with great success
• Toyota Kata has been successfully
applied in product and software
development
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

87. Rocks !!
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

88. Your treasure map to
Toyota Kata!
http://hakanforss.wordpress.com/tag/toyota-kata/
http://www-personal.umich.edu/~mrother/Homepage.html
http://www.lean.org/kata/
http://www.slideshare.net/mike734
http://www.slideshare.net/BillCW3/
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

89. Håkan Forss
Mail: hakan.forss@avegagroup.se
Twitter: @hakanforss
Blog: http://hakanforss.wordpress.com