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Habits of Kanban process improvements

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“We are what we repeatedly do. Excellence, then, is not an act, but a habit.” – Aristotle.

What are the routines you need to put in place to continuously strive for excellence? What are the habits we need to put in place to evolutionary evolve our processes. How do we really continuously improve collaborative? In this session I will share the Habits of Kanban process improvements that I call Kanban Kata. Kanban Kata combines the Kanban Method with Toyota Kata and forms the habits of process improvements for your Technology Business.

This is the talk that I gave at the DARE 2013 conference in Antwerp 15th June 15, 2013 http://www.dare2013.be/speaker/hakan-forss/

Published in: Business, Technology
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Habits of Kanban process improvements

  1. 1. hakan.forss@avegagroup.se@hakanforsshttp://hakanforss.wordpress.com/Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  2. 2. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  3. 3. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  4. 4. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  5. 5. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  6. 6. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  7. 7. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  8. 8. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  9. 9. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  10. 10. Lowering the water level uncoversprocess improvement opportunitiesCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  11. 11. Setting WIP LimitsLow Organizational friction HighCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  12. 12. Reduce WIP 20-30%Identify the problemsResolve the problemsStabilize processRepeatCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  13. 13. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  14. 14. Håkan ForssLean/Agile Coach@hakanforssCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  15. 15. Agile/Scrum/XPCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  16. 16. Lean & KanbanCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  17. 17. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  18. 18. Traditional improvementsThink Do FinishedCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  19. 19. Lean improvementsThink Do ContinuousCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  20. 20. Let’s do an experiment!Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  21. 21. Cross your armsCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  22. 22. Now cross them the other wayCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  23. 23. We need to rewire our brains forcontinuous improvementsCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  24. 24. “We are what we repeatedly do.Excellence, then, is not an act,but a habit.”AristotleCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  25. 25. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  26. 26. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  27. 27. What is a Kata?Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  28. 28. Wax on, wax offCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  29. 29. Create ”muscle memory”for continuous improvementsCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  30. 30. Improvements are experimentsCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  31. 31. HypothesisPredictionExperimentObservationLearningCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  32. 32. Expect at least 50% of theexperiments will not give theexpected resultThis is when we REALLY learn!Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  33. 33. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  34. 34. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  35. 35. VisionCurrentConditionTargetConditionChallengeTargetConditionTargetConditionTargetConditionCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  36. 36. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  37. 37. The Improvement Kata Handbook is Copyright © 2012 by Mike Rotherhttp://www-personal.umich.edu/~mrother/Materials_to_Download.html
  38. 38. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  39. 39. The VisionProcess focusedNot outcome focusedNot a business or company visionCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  40. 40. Toyota’s Vision for ItsProduction OperationsZero defects100 percent value addedOne-piece flow, in sequence, ondemandSecurity for peopleCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  41. 41. Software developmentVision exampleZero defects, in production100 percent value addedHighest value first, on demandCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  42. 42. The Improvement Kata Handbook is Copyright © 2012 by Mike Rotherhttp://www-personal.umich.edu/~mrother/Materials_to_Download.html
  43. 43. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  44. 44. What to collectData and facts, not gut feelProcess description (Value Stream Map)Process metricsOutcome metricsCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  45. 45. Get out of the corner officeCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  46. 46. The Improvement Kata Handbook is Copyright © 2012 by Mike Rotherhttp://www-personal.umich.edu/~mrother/Materials_to_Download.html
  47. 47. Our next targetcondition is…Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  48. 48. Beyond the knowledgethresholdCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  49. 49. Put a square peg in around holeCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  50. 50. Setting a target conditionHypothesis on the journey towardsthe next Challenge and VisionBased on your business strategy andmodel for process improvementFollow the Goldilocks ruleNot too hard, Not too easy, Just RightCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  51. 51. CurrentConditionTargetConditionChallengeTargetConditionTargetConditionTargetConditionCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  52. 52. CurrentConditionChallengeCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  53. 53. Target Condition examplesAll work visibleLead time 60 days (from 80 days)Work-in-process 15 (from 20)Deploy to production every 2 weeksSpecification by Example is used for 80% ofthe featuresCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  54. 54. The Improvement Kata Handbook is Copyright © 2012 by Mike Rotherhttp://www-personal.umich.edu/~mrother/Materials_to_Download.html
  55. 55. TargetConditionCurrentCondition
  56. 56. TargetConditionCurrentConditionPDCACreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  57. 57. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  58. 58. Leader coaching the learnersCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  59. 59. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  60. 60. The Improvement Kata Handbook is Copyright © 2012 by Mike Rotherhttp://www-personal.umich.edu/~mrother/Materials_to_Download.html
  61. 61. The Improvement Kata Handbook is Copyright © 2012 by Mike Rotherhttp://www-personal.umich.edu/~mrother/Materials_to_Download.html
  62. 62. The Improvement Kata Handbook is Copyright © 2012 by Mike Rotherhttp://www-personal.umich.edu/~mrother/Materials_to_Download.html
  63. 63. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  64. 64. 1. What are we trying to achieve?2. Where are we now?Walk the board from right to left3. What obstacles are now in our way?What is preventing flow?What deviations do we have?4. What’s our next step, and what do weexpect?5. When can we see what we’ve learned fromtaking that step?Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  65. 65. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  66. 66. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  67. 67. 1. What are we trying to achieve?Vision / Challenge2. Where are we now?Business & Process metrics Review3. What obstacles are now in our way?4. What’s our next step, and what dowe expect?5. When can we see what we’velearned from taking that step?Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  68. 68. ShouldBe objective, data-driven,quantitativeStimulate a Kaizen cultureCreate organization level feedbackloopsCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  69. 69. How often?At least once a monthCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  70. 70. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  71. 71. Kata feedback cycleOperations review KataImprovement KataDaily Meeting KataGo and SeeReducingWIPCoachingKataUsingExperimentsCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  72. 72. Create organization ”musclememory” for continuousimprovementsHave familiar routines as you probethrough the unknownCreated by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  73. 73. Rocks !!Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  74. 74. Your treasure map toKanban Kata & Toyota Kata!http://hakanforss.wordpress.com/tag/kanban-kata/http://hakanforss.wordpress.com/tag/toyota-kata/http://www-personal.umich.edu/~mrother/Homepage.htmlhttp://www.lean.org/kata/http://www.slideshare.net/mike734http://www.slideshare.net/BillCW3/Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  75. 75. Håkan ForssMail: hakan.forss@avegagroup.seTwitter: @hakanforssBlog: http://hakanforss.wordpress.com

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