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Close web stores in Hitachi Solutions Ecommerce

This deck explains how you can temporarily close your web store via the Manager Panel for maintenance purposes, to update your product catalog etc.

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Close web stores in Hitachi Solutions Ecommerce

  1. 1. © Hitachi Solutions. 2015. All rights reserved. Close Web Stores in Hitachi Solutions Ecommerce
  2. 2. © Hitachi Solutions. 2015. All rights reserved. Contents 1. Feature Overview 2. Close a web store 3. Inform customers about store close 4. Cancel closing of the web store 5. Customize your closed web store display 6. Open a web store manually 2
  3. 3. © Hitachi Solutions. 2015. All rights reserved. Feature overview • Flexibility to close web store - The Manager Panel lets you close a web store temporarily as and when required for web store maintenance and other planned or sudden business requirements. You may manually reopen the web store earlier than the scheduled time if required. • Reduce dependence on IT/support team - The Store Manager does not require the IT/support team’s assistance in closing and reopening the web store. An intuitive UI allows the Store Manager to close, abort closing, and reopen the web store with the click of a button. • Ensures seamless end user experience: Every time the web store channel reopens, all drained cache is restored a few minutes prior, giving the customers a seamless web store experience the moment the store reopens.
  4. 4. © Hitachi Solutions. 2015. All rights reserved. The Store Manager closes the web store by clicking on the ‘Close’ button in the Manager Panel. This launches a pop-up window where he specifies parameters such as the opening and closing time, and the messages to be displayed on the web store before and after closing the web store. Close a web store with the click of a button
  5. 5. © Hitachi Solutions. 2015. All rights reserved. The ‘alert message’ provided when setting up the store closing parameters is displayed as a maintenance alert to the customers as per the time specified. This alert message would allow customers time to either checkout, or save their shopping carts to resume shopping once the store reopens. Inform customers with a store closing alert
  6. 6. © Hitachi Solutions. 2015. All rights reserved. The Store Manager retains the flexibility to abort the closing of his web store by clicking the ‘Abort Close’ button. This initiates a warm up process that warms up the selected web store and the Manager Panel. Cancel closing of the web store
  7. 7. © Hitachi Solutions. 2015. All rights reserved. Once your web store closes as per the time set in the Manager Panel, a customizable store close message is displayed in its place with a countdown to reopening time. To edit the message, click on the ‘Edit Message’ button, which will launch a pop-up with an editor. The Store Manager can also create unique content blocks via the Manager Panel as required from time to time. Customize your closed web store display
  8. 8. © Hitachi Solutions. 2015. All rights reserved. It is possible to override the store close parameters and open a web store before time by clicking on the ‘Open’ button in the Manager Panel. This initiates a warm up process that restores all the cache drained upon closing the store, and makes the web store ready to be browsed by the customers. The Store Manager may want to open the store before time if his maintenance activity ends early, or is postponed. Open a web store manually
  9. 9. © Hitachi Solutions. 2015. All rights reserved. Thank You.

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