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Not So Smart Now: Clumsy Collaboration Creates Dull Services

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Slides for the presentation I held at the IA conference in Berlin on May 6, 2017. Thanks for attending!
Sorry, doesn't include notes. Audio might be made available by conference organizers in a while.

Published in: Leadership & Management
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Not So Smart Now: Clumsy Collaboration Creates Dull Services

  1. 1. ⚓ NOT SO SMART NOW HERTJE BRODERSEN ∙ @HYPERCATALECTA Clumsy Collaboration Creates Dull Services IA KONFERENZ 2017
  2. 2. https://giphy.com/gifs/southparkgifs-l2SqajHnODA7Ou38Q
  3. 3. THE ROAD TO HELL
 IS PAVED WITH
 GOOD INTENTIONS.
  4. 4. IT’S PEOPLE, STUPID!
  5. 5. https://giphy.com/gifs/pretty-in-pink-jon-cryer-duckie-OBDsKSryFKukg
  6. 6. AIR SANDWICH (TERM COINED BY NILOFER MERCHANT) “Bread" icon by Juraj Sedlák, from the thenounproject.com
  7. 7. https://giphy.com/gifs/13PZ0dKw1J3LzO
  8. 8. “THAT’S WHERE MOST BUSINESS PROBLEMS HAPPEN … BETWEEN THE CRACKS OF DIVISIONS OR SILOS OR THE ‘WHITE SPACE’ NO ONE OWNS.” NILOFER MERCHANT
  9. 9. HOT POTATO “Potato” icon by Denis Shumaylov, from the thenounproject.com
  10. 10. https://giphy.com/gifs/rap-eminem-dope-kwqq0OhgJWWR2
  11. 11. “CULTURE EATS STRATEGY FOR BREAKFAST.” ATTRIBUTED TO PETER DRUCKER
  12. 12. TEAM AWESOME “Unicorn" icon by Lauren Brajczewski, from the thenounproject.com
  13. 13. https://giphy.com/gifs/drunkhistory-comedy-central-awesome-l4JyK3kAwNiUPiRr2 .
  14. 14. “SUCCESSFUL INNOVATORS CARE ABOUT SOLVING INTERESTING AND IMPORTANT PROBLEMS
 — INNOVATION IS
 MERELY A BYPRODUCT.” DOUG SUNDHEIM
  15. 15. BROKEN WINDOW “Broken Glass" icon by Nick Bluth, from the thenounproject.com
  16. 16. https://www.youtube.com/watch?v=XjuMFfRvuMs
  17. 17. “PEOPLE LEAVE MANAGERS,
 NOT COMPANIES.” VICTOR LIPMAN
  18. 18. SUN 
 FLOWER "Sunflower" icon by Juraj Sedlák, from the thenounproject.com
  19. 19. https://giphy.com/gifs/elvis-presley-all-shook-up-68-comeback-special-rBuWXMm4lQRPy
  20. 20. “WO ES AN
 STRUKTUR FEHLT,
 FÜLLT PERSÖNLICHKEIT DIE LEERE.” ANONYMER AUTOR, TAGESSPIEGEL
  21. 21. FLOATING ISLANDS “Vacation Fund" icon by stolkramaker, from the thenounproject.com
  22. 22. https://giphy.com/gifs/friends-analogy-VfyC5j7sR4cso
  23. 23. “NO MAN
 IS AN ISLAND.” JOHN DONNE
  24. 24. SUN
 FLOWER FLOATING
 ISLANDS TEAM
 AWESOME AIR SANDWICH BROKEN
 WINDOW HOT
 POTATO
  25. 25. SUN
 FLOWER FLOATING
 ISLANDS TEAM
 AWESOME AIR SANDWICH BROKEN
 WINDOW HOT
 POTATO
  26. 26. NOW WHAT?! “Confused" icon by Oliviu Stoian, from the thenounproject.com
  27. 27. “ORG DESIGN IS
 THE JELLY 
 TO DESIGN THINKING’S PEANUT BUTTER.” BUD CADDELL
  28. 28. FUTUREOFWORK.NOBL.IO QUALITIES OF HIGH-PERFORMING TEAMS CUSTOMER OBSESSION AUTONOMY SIMPLICITY DEFY POLITICS STRATEGY LEADING EVERYTHING STRATEGY FIRST, THEN ALIGNMENT BETWEEN STRUCTURE AND SYSTEM
  29. 29. NILOFERMERCHANT.COM ONLYNESS A SPOT THAT NO ONE ELSE OCCUPIES UNIQUE POINT OF VIEW OUR ACCUMULATED EXPERIENCE, PERSPECTIVE,
 AND VISION NILOFER MERCHANT ON “ONLYNESS”
  30. 30. “YOU CAN'T BE CURIOUS AND WORRIED
 ABOUT YOUR REPUTATION AT THE SAME TIME.” NILOFER MERCHANT
  31. 31. ⚓ THANK YOU HERTJE BRODERSEN ∙ @HYPERCATALECTA IA KONFERENZ 2017

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