2. THE BEST NEW CARS MAKE
THE BEST USED CARS.
We know that the idea of buying a used Toyota is attractive to you. After
all, getting a high-quality, low-mileage Toyota at a great price is a smart move.
But we also understand your concerns. So to give you complete peace of
mind, we created the Toyota Certified Used Vehicle program. It assures you
the best new cars do indeed make the best used cars. Here’s how:
We begin by selecting only vehicles which are within six years of the
current model year and have less than 85,000 miles. Each vehicle is then
subjected to a 160-Point Quality Assurance Inspection and receives a
CARFAx® Vehicle History Report.™ The result is a collection of the best-
of-the-best certified used vehicles.
What else makes a Toyota Certified Used Vehicle a smart choice? Every
TCUV is eligible for standard new-car financing rates from Toyota Financial
Services.1 And each comes with a Toyota factory warranty which is honored
at over 1,400 Toyota dealers in the U.S. and Canada.
No wonder why millions of cars have been sold through the Toyota Certified
Used Vehicle Program since 1996. It’s the smart choice.
THE TOYOTA CERTIFIED DIFFERENCE
✓ 3-Month / 3,000-Mile Comprehensive Warranty2
✓ 7-Year / 100,000-Mile Limited Powertrain Warranty3
✓ 7-Year / 100,000-Mile Roadside Assistance3
✓ 160-Point Quality Assurance Inspection
✓ CARFAx® Vehicle History Report™ 4
✓ Standard New-Car Financing Rates Available1
3. YOU DON’T HAVE TO WORRY.
YOU’RE COVERED.
3-Month / 3,000-Mile Comprehensive Warranty
• Coverage begins from date of purchase.
• Provides our highest level of coverage available.
7-Year / 100,000-Mile Limited Powertrain Warranty
• Coverage begins from the original date of first use when
sold as new.
• Covers major engine, transmission components, and all
internally lubricated parts.
• Includes Travel Protection that includes lodging
reimbursement when more than 150 miles from home.5
• Provides Substitute Transportation reimbursement while
your Toyota Certified Used Vehicle is undergoing repair.5
• It’s transferable at no cost for added resale value.
7-Year / 100,000-Mile Roadside Assistance
• Coverage begins from the original date of first use when
sold as new.
• Covers most services, including flat
tires, lockout service, jump starts,
Extended Warranty Coverage
towing and fuel delivery.
Comprehensive Warranty 3 years / 36,000 miles 3 months /3,000 miles*
• Reimbursement for towing to the
nearest Toyota dealership.5 Limited Powertrain Warranty 5 years / 60,000 miles 7 years / 100,000 miles**
• Toll-free call for service, 24 hours Roadside Assistance 7 years / 100,000 miles**
a day, 365 days a year.
New Vehicle TCUV Coverage YEAR 1 YEAR 2 YEAR 3 YEAR 4 YEAR 5 YEAR 6 YEAR 7
*From date when sold (for vehicles exceeding Manufacturer’s New Vehicle Warranty). **From date when first sold as new.
4. WE CHECK 160 POINTS. ALL TO PROVE ONE POINT.
All Toyota Certified Used Vehicles are required to pass our 160-Point Quality Assurance Inspection.
It’s not an easy test to pass. But that’s the point. Only the best get to be Toyota Certified Used Vehicles.
For a full list of inspection points, please visit toyota.com/certified
EXTERIOR CONDITION & APPEARANCE INSTRUMENT PANEL INTERIOR CONDITION & APPEARANCE
• Exterior is clean and free of road residue & ELECTRONIC SYSTEMS • Headliner, sun visors, dash pad, upholstery, console, cup holders,
• Glass free of cracks, stars and large chips • Fuel gauge reads correctly trim panels, floor mats and carpets are in place and in good condition
• Body is free of all dents • Battery voltage gauge reads correctly • Interior leather, vinyl, plastic, carpet and fabric surfaces are free of
• Check for airbag deployment holes, rips, tears, excessive wear or fading
• Paint has even, high luster
• Speedometer and odometer work properly • Interior is free of debris
• Clock works properly • Seats, carpets, floor mats and headliner are free of stains
ENGINE COMPARTMENT
• Change engine oil and filter
• Inspect for fuel, oil, coolant or other fluid leaks
• Drive belts and hoses free of cracks or damage
• Check oil, brake, clutch, transmission, transfer
case, washer and power steering fluid levels
• Horn works properly
• Battery in good condition
TIRES &
SUSPENSION SYSTEM
• Inspect tires for
defects, damage and
proper inflation
• Minimum of 5/32" tread
depth remaining across
tread width on all tires
including spare
• All four tires must be of
same brand, model, size,
FRAME, STRUCTURE & UNDERBODY tread design, speed
and load rating
• Check frame/unibody for damage
• Inspect struts/shocks
• Inspect panel alignment and fit for leaks and wear
STEERING SYSTEM
• Inspect lower body and underbody
• Steering wheel centered in
for damage
straight-line driving
• Vehicle tracks and drives
straight on level surface
• Tilt steering wheel adjustment
works properly TRANSMISSION & TRANSAXLE BRAKING SYSTEM AUDIO & ALARM SYSTEMS
• Interior free of significant • Transmission/clutch operates smoothly • Inspect brakes, calipers, lines and hoses • Audio/cassette/CD system working normally
squeaks or rattles (if equipped)
• Transmission gear ranges engage promptly • ABS operates on “panic stop”
while shifting • Parking brake sets and holds vehicle • Antenna works properly
• Inspect transmission case and pan for leaks • Brake pads/shoes must have minimum • Radio speakers do not rattle
• No damage to drive and axle shafts of 50% wear remaining • Theft-deterrent system works properly
(if equipped)
5. A BUYING EXPERIENCE THAT
FEELS BRAND NEW.
You want to feel like you’re buying a Toyota that’s as good as new.
And with a Toyota Certified Used Vehicle, you can.
Every Toyota Certified Used Vehicle has a CARFAX® Vehicle History
Report.™ It provides information on ownership history, title problems and
registration, with data collected from over 20,000 sources, including U.S.
and Canadian DMVs, auctions, and insurance companies.
CARFAX® even offers a Buyback Guarantee. 6 CARFAX® will buy back
™
the vehicle if incidents like salvage, fire, flood, odometer problems or
lemon history were reported to the DMV, but not reflected in the CARFAX®
Vehicle History Report.™
One more reason to feel good: Toyota Financial Services offers standard
new-car financing rates on Toyota Certified Used Vehicles.1