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Customer satisfaction

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No business would exist without customers. Measuring how your
products or services meet or surpass customer expectation is vital
in order to keep your current clients and attract new ones to
your business

Published in: Business
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Customer satisfaction

  1. 1. hw o e u o tma r se c t es ia i u o ras co s m tf tnwy e u c t es ia i? hma r u o ras co s e s m tf tnN b s e s o l e i wto t u tmes Me s r gh wy u o ui s w u x t i u cs n d s h o r. a ui o o r npo u t o s ri s e o s ra s u tme e p c t niva rd c r ev e me t r up s c s s c o r xet i s il ao ti od rok e y u c r n ce t a dat c n wo e tn re t e p o r ur t lns n ta t e n s o e i ryu b s es o r u i s. n C s me e p r n ea ds tfco iah hpi i u t r x ei c n aia t n s i r ry o e s i g ot fr o s mes wt o e 6 % peer gt p y r o c n u r, i v r 0 rfrn o a moe h i fr b t r ev e o a et s ri . e c 8 % o c mp n s i ah hc p bi t d le 1 f o a i wt e h i a a iy o ev r g l t i c s me e p r n eaeo tefr n te u t r x ei c r up r mi h i o e o g r c mp to . o ei n t i c t es ia i ma r e u o ras co e u mn s m tf tn s e t 51 u ec t e. r yu o r s v sm s 4C e t gas t fco s re u i aL et rain ai a t n uv y s g i r f i s n k 3T c n u iteb s w y ok o w a c s mes eh i esh et a t n w h tut r q o 2ti a o t o ru i s. s afep i w i tdh k b u y ub s e s U e i -o t e he n n v n gsa a dc n u th s re o e tep o e c l n o d c te uv y v rh h n , e 1tru hma o o leho g i r nn . l i C mp t d s tfco o l e i aia t n e s s i C mp t s tfco o l e aia t n e s i 2 ak i &u oeaa ts . ren c t rnl i m tg s m yc CT E UO R SM S ce s l rei c mp i s trwt ter h d t. u c sf mak t g a a n s t i h i t aa u n g a h g S IA I AS CO TF TN C s me a a ts o t n po i db c mp n si u t r n li s l i s rv e y o a i le o yc uo d e k E iio c na a s mio s f ln rc rs n po i mav i a n l e l n o ce te od a d rv e ls n y li i d d tidpoi d t, c d gp rh s b h v u a drs o s eae rf aa i l i uc a e e a i r n e p n i l l e nun o - v n s t mak t gc mp i s e e s o rei a a n . n g3 XE AOS.PTI E C TN ND ES EU d rtn i w a y u c n u r e p c f m y u n es d g h t o r o s mes x e tr a n o ors ri s n po u t iva i od roofr b t r ev e a d rd c s i l re t f a et c s t n e ec s me e p r n e Dso e tee p c t n o u t r x ei c . i v rh x e t i s f o e c ao E E AOS X C TN PTIy u c s mes n d c eh waey ug i t e s r o r u t r a d e i o r o o g o n ue o d nta te n e s r me.h th i e d ae t r yr ou bse un s is 4 s sy rop ir . s so c et s a e u m to T eb s w y ol r w a y u c s mes a t k o i h e t a t e n h t o r u t r w n i n wn a o s g w a y u c mp t r aeofr g C mp r y u po u t h t o r o ei s r f i . o ae o r rd c t o en s a ds ri s oto eo tec mp to a dd c v r n ev e t h s fh o ei n n i o e c ti s w a y un e t ofroy u ce t h t o e d o f t o r lns e i . yr ou c p ir o et s m to

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