One of a leaders’ biggest challenges is to lead through complexity. As companies consist of formal and informal networks of people working in ever changing, uncertain technical and business environments, they can be regarded as Complex Dynamic Systems. According to Dave Snowden and his Harvard Business Review article from 2007, a good leadership/management approach to complex dynamic systems is “Probe-Sense-Respond”, i.e. experiment with the system to find advanced ways to maximize (business) value. A crucial part of this approach is to work effectively with the company’s tangible and intangible constraints. Also, Peter Senge in his book "The fifth discipline" is introducing Systems Thinking as a key to the Learning Organization.
This talk will give a brief introduction into the topic of complex dynamic systems. Based on this I will introduce a tool that me and my team have developed and are experimenting with at Ericsson. The tool helps us to manage the constraints of our complex dynamic company system in a structured way. I will give practical examples of system changes we have done and how we are using the tool to further evolve our company.