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Hend Diaa CV - 1 April 2016

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Hend Diaa CV - 1 April 2016

  1. 1. Page 1 of 5 Hend Diaa El Deen El Sayed 2 El Zahawy Street, Nasr City, Cairo, Egypt Mobile: 01002181123 E-mail: hend_diaa@hotmail.com Post-Graduate Studies  Pre-PhD programme, Political Science, International Relations, Faculty of Economics & Political Science, Cairo University, October 2015 - Present.  Master’s degree in Political Science”, Faculty of Economics & Political Science, Cairo University, Very Good degree, July 2015. Thesis title: “Egyptian-Ethiopian Relations from 1990-2011” Education  Bachelor’s Degree, Major: Political Science, Minor: Economics, Faculty of Economics & Political Science - English Section, Cairo University, May 2009.  A Graduate from Armenian Catholic Sister’s School, Scientific (Math) section, Grade: 97.5% Working Experience  Egyptian Ministry of International Cooperation, Monitoring and Evaluation Unit, February 2016 – Present. Position: Senior Researcher  Cairo Center for Development Benchmarking (CDB), August 2015 – February 2016 Position: Senior Researcher and Head of Publishing Department Job duties: - Research, compile, analyze, interpret, and prepare data on political and economic conditions in the Arab region from credibly academic resources. - Review research literature to summarize and present findings. - Analyze data to test the effectiveness of current policies, products or services and advise on the suitability of alternative courses of action and the allocation of scarce resources. - Assist with technical writing, editing and background research for papers and grant proposals. - Attend conferences and public meetings to explain programs and policies and answer inquiries. - Work on the transcript of the political section for the center’s website. Publishing Department Job Duties: - Liaise regularly with authors, publishers, distributors and printers by phone and email; - Acquire new books, and renewing subscriptions, requesting ISSN, and ISBN codes. - Check that authors have provided all the required materials and paperwork; - Resolve queries directly with the author, e.g. style and text inconsistencies;
  2. 2. Page 2 of 5 - Offer guidance and recommends improvements to content managers about preparing content for digital publication.  Regional Center for Renewable Energy and Energy Efficiency (RCREEE), May 2014 - June 2015. Position: Communications Officer Job duties: - Contribute to drafting and implementing the communications annual plan and strategy. - Contribute to designing and managing targeted offline and online marketing campaigns to promote RCREEE initiatives, projects and publications. -Draft marketing and communications collateral materials for the organization’s main projects, and products including online contents, press releases, reports, and brochures. - Handle media relations, including drafting press releases, coordinating interviews and responding to journalists’ inquiries and media requests. - Increase media coverage of RCREEE events and RCREEE presence in the media through different techniques and following up with journalists. -Produce monthly media coverage reports and quarterly evaluation -Develop and improve email marketing tools and newsletters for higher open and click rates through searching for news, blogs, publications about RCREEE member states and interesting events. -Manage and maintains RCREEE social media channels and design strategies and campaigns for increasing RCREEE outreach through these channels. -Manages and executes customer satisfaction and impact evaluation surveys. -Manage and updates Organization related websites with new initiatives, publications, stories, events and media coverage -Support technical project publications and briefs through reviewing/translation of content and maintaining and ensuring the quality of outputs.  British Embassy in Cairo, August 2012 - June 2014 Position: Digital Diplomacy Officer and Press/Media Officer Assistant, at the Press and Public Affairs section of the Political Section Job duties: Managing and developing UK in Egypt’s digital communications: -Manage and maintain existing digital platforms (website, blogs, Facebook and Twitter) and respond to enquiries from members of the public. -Develop high-quality and engaging digital activities and campaigns to achieve Embassy and wider UK government objectives. -Increase impact of digital activities through rigorous evaluation – for example: by setting KPIs, monitoring visitor statistics, feedback and participation. -Make recommendations to enhance embassy effectiveness on digital media in order to raise the profile of the UK in Egypt. -Develop contact with key personalities and organizations on social media to amplify UK messages Assisting the Embassy Press and Media team:
  3. 3. Page 3 of 5 -Work collaboratively with the Embassy communications team (Senior Media Officer and Head of Communications) by sharing skills and expertise, contributing to reporting and providing cover for the Senior Press Officer during absences -Provide support at Embassy public diplomacy events by helping organize events in advance and on the day, taking photographs and recording videos -Maintain and update team contacts database.  Malawi Embassy in Cairo, March 2011 - August 2012. Position: Political /Press Officer and Translator Job duties: - Prepare Political and Press reports and analysis to all the current events that take place in all the accredited countries of the Embassy of Malawi by monitoring the Media on daily basis. (i.e. The Malawi Embassy in addition to Egypt is also accredited on non-residential basis to Jordan, Palestine, Israel, Libya, Lebanon, Syria, Tunisia, Algeria and Morocco). - Translate, from Arabic to English and vice-versa and from French to English. - Draft official Diplomatic correspondences to Foreign Embassies and Governments. - Make travel arrangements, flight and hotel bookings for the diplomatic staff and other Government officials. - Establish and update the contacts database including embassies, ministries, hotels, airlines...etc.  Policies Secretariat, National Democratic Party, delegated from the National Assembly for Economic Policies, November 2009 - January 2011. Position: Political/Press Officer and Digital Communication Officer. Job duties: - Prepare weakly Political and Press reports by following the current events in the media on daily basis from newspapers and other published sources such as internet sites, various social media channels and blogs, and presenting the main topics in them. - Evaluate the success of the facebook campaign, and developing political marketing plans and monitoring visitor statistics, feedback and participation. - Develop and maintain a wide network of high level contacts within the different circles. - Organize meetings and events (ex. round tables and press conferences). - Attend conferences and meetings related to the Policies Secretariat of the party, and preparing both detailed and summarized reports for them. - Perform Political Assistant functions which entail assembling, preparing reports, conducting research, - Translate international reports concerning political and international relations issues from Arabic to English and vice-versa, - Contact journalists, and arranging interviews and meetings for Dr. M. Kamal.  Democratic Arab Center for Political, Strategic and Economic Studies, October 2009 - October 2010 (Part Time Job) Position: Political Researcher, Translator, Digital Communication Officer.
  4. 4. Page 4 of 5 Job duties: - Perform political assistant functions which entail assembling and conducting international and regional researches on the Arab region in specific, - Translate international reports concerning political and international relations issues from Arabic to English and vice-versa, -Administer the Center’s page on Facebook, and responsible for increasing the number of its members through different methods and techniques. -Develop and maintain a wide network of high level contacts within the different circles.  Wasla Contact Center, Vodafone Project, August 2009 - September 2009. Position: Customer Service/ telesales representative Job duties: -Contacting V.I.P Vodafone customers for collecting data and surveying. -Present and sell company products and services to current and potential customers. -Assist customers who have specific inquiries and improve customer satisfaction over the phone. Summer Training Experiences - NSGB (National Societe Generale Bank), 2007. - Al Ahram Center for Political & Strategic Studies, 2007. - Al Ahram Weekly’s workshop, 2007. - Petrobel (Belayim Petroleum Company,), 2006. - EDBE (Export Development Bank Of Egypt), 2006. Courses -Digital Diplomacy/Job Shadowing, Digital Hub, British High Commission, Delhi, India, April 2014. -Personal Impact and effectiveness, September 20113, British Embassy, Foreign & Commonwealth Office’s, Regional Training Center, Jordan. -Negotiation skills, September 20113, British Embassy, Foreign & Commonwealth Office’s, Regional Training Center, Jordan. -Effective Writing Fundamentals, March 2013, British Embassy, Foreign & Commonwealth Office’s, Regional Training Center, Jordan. -Customer Focus, March 2013, British Embassy, Foreign & Commonwealth Office’s, Regional Training Center, Jordan. -Influencing Skills, March 2013, British Embassy, Foreign & Commonwealth Office’s, Regional Training Center, Jordan. -Diplomatic attaché exam-Preparatory course, August 2011 - October 2011. -“Euro Mediterranean Relations from a Southern Perspective” programme (Jean Monnet Module), by Euro-Med Studies, and Faculty of Economics and Political Science, Cairo University, December 2010 - April 2011.
  5. 5. Page 5 of 5 - EDU Egypt Program (Education Development for Universities in Egypt), (BPO- Industry) course, August 2008 - August 20009. - ICDL (International computer driving license) Course at CDH Center, summer 2008. -Marketing course, by Vodafone and YLI, November 2007. -French course at CFCC (Centre Français de Culture et de Coopération), Summer2007. -English conversation course in A.U.C, Summer 2004. Extracurricular Activities -Member at Rotary Literacy Committee, Representative of Rotaract, 2014 - Present - President, ROTARACT (ROTARY below 30), Heliopolis El-Nozha club, 2013-14. -Vice-President, ROTARACT , Heliopolis El-Nozha club, 2013. -Director of Professional Development Committee (PDC), ROTARACT, Heliopolis El- Nozha club, 2012. -A senator in MAC (Model of American Congress) – Committee on Foreign Relations’09. -A delegate in MAP (Model of American Presidency) –Defense department ’09. - A delegate in imEU (International Model of European Union)- European Council ’09. -A delegate in imEU (International Model of European Union)-European Parliament committee ’06. Skills Computer Skills Excellent command of: Microsoft Word, Excel, Power Point, Access, & Internet. Language Skills - Arabic: Mother Tongue - English: fluent (written & spoken) - French: Good (2nd language) Personal Data - Date of Birth: 03/08/1987 - Nationality: Egyptian References In case of being shortlisted, evidences of experiences can be provided when requested.

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